6高爾夫運(yùn)營(yíng)和球場(chǎng)維護(hù)

私人俱樂(lè)部的其它管理團(tuán)隊(duì)Club

professional俱樂(lè)部專(zhuān)員Golf

professionalTennis

professionalGolf

course

superindendentAquatics

director其它管理團(tuán)隊(duì)Department

Managers部門(mén)經(jīng)理Club

House

Manager會(huì)所經(jīng)理Controller財(cái)務(wù)總監(jiān)Executive

Chef行政總廚Banquet

Manager宴會(huì)部經(jīng)理HR人力資源部經(jīng)理Other其它(會(huì)員部，活動(dòng)部，代替草坪總監(jiān)的綠化部，代替高爾夫總監(jiān)的運(yùn)作部等等)高爾夫?qū)T（golf

professional）What

is

a

Professional

Golfer?什么是職業(yè)高爾夫球手Professional

Golfer職業(yè)高爾夫球手Is

an

individual

that

earns

his/her

living

by

his/her

ability

to

pgame

of

golf,

which

includes

prize

monies,

appearance

money

andproduct

endorsements依靠打高爾夫球的收入謀生的人，這些收入包括獎(jiǎng)金，出場(chǎng)費(fèi)和廣告Examples:例子

Els/Player/Palmer/Nicklaus

埃爾斯/普萊爾/帕爾默/尼克勞斯Tiger

Woods泰格·伍茲$12

Million

Prize

Money$75

Million

Of

Course1200萬(wàn)美元獎(jiǎng)金7500萬(wàn)美元出場(chǎng)費(fèi)$100

Million

Nike 1億美元的耐克廣告費(fèi)$320

Million

Net

Worth

凈收入3.2億美元Tiger

-

The

$98,000,000+

Man(2006

Earnings)老虎－2006年收入超過(guò)9800萬(wàn)美元的人Nike

-$25

million耐克

2500萬(wàn)Appearance

Fees

-$9

million出場(chǎng)費(fèi)900萬(wàn)On-course

Earnings

-$6.4

Million球場(chǎng)收入640萬(wàn)General

Motors

-$7

million通用汽車(chē)

700萬(wàn)EA

Sports

-$7.5

million

EA

Sport

750萬(wàn)Accenture

-$8

million埃森哲公司

800萬(wàn)American

Express

-$7

million美國(guó)運(yùn)通

700萬(wàn)Upper

Deck

-$7

million

Upper

Deck

700萬(wàn)TLC

Laser

Eye

-$3

million

TLC激光眼科中心

300萬(wàn)Tag

Heuer

-$2

million豪雅表

200萬(wàn)Warner

Books

-$2.5

million沃納圖書(shū)

250萬(wàn)Disney

-$5

million迪斯尼

500萬(wàn)What

is

a

Golf

Professional?什么是高爾夫?qū)TGolf

Professional

高爾夫?qū)TIs

an

individual

that

earns

his/her

living

by

promoting

the

game

ofwhich

includes:

teaching,

working

in

a

management

position

at

a

club,merchandise

and

managing

tournaments.

This

individual

has

a

more

thacompetent

ability

to

play

but

does

not

rely

on

this

for

his/her

remune通過(guò)高爾夫運(yùn)動(dòng)推廣，包括：教學(xué)，在俱樂(lè)部的管理崗位上工作，銷(xiāo)售商品和管理賽事等謀生的個(gè)人，這樣的人打球技術(shù)較高但并不依賴(lài)這樣的收入生活。

The

Golf

Professional

at

your

club,

one

of

28,000

registered

with

theof

America

(1,200

are

women).在你的俱樂(lè)部工作的高爾夫?qū)T，可能是28，000名在美國(guó)PGA注冊(cè)的高爾夫?qū)T之一（其中1200名為女性）Salary

Range:$75,000

to

$150,000

plus………薪水范圍：75000美元到超過(guò)150000美元Noun

1.

“golf

pro”

-

someone

who

earns

a

living

by

playingteaching

golf

?名詞1“高爾夫?qū)T”－依靠打高爾夫球或者高爾夫教學(xué)謀生的人？What

is

your

Golf

Professional’s

position

in

your

club’s

st高爾夫?qū)T在你俱樂(lè)部構(gòu)架中的位置是什么？organizational

chart

for

Private

Clubs 私人俱樂(lè)部組織構(gòu)架圖direct

report

to

GM/COO直接向總經(jīng)理/首席運(yùn)營(yíng)官匯報(bào)工作Reports

to

the

Chairman

of

Golf

Committee向高爾夫委員會(huì)主席匯報(bào)工作Independent

Contractor?獨(dú)立承包人Employee?雇員？Types

of

Golf

Operations:高爾夫運(yùn)營(yíng)的類(lèi)型：Private

私人Resort度假村High

End

Daily

Fee高額日收費(fèi)Public

golf

courses公眾高爾夫球場(chǎng)As

you

can

well

imagine

golf

facilities

are

not

all

the

same

and

thereforeorganization

structures

are

not

the

same.

Similar

but

not

exactly

the

sam可以想象，高爾夫設(shè)施是不盡相同的，因此高爾夫組織的架構(gòu)也就各不相同，相似但并不完全一樣。What

Talents

and

Skills

should

your

Golf

Professional高爾夫?qū)T應(yīng)該具備哪些技術(shù)和能力？Managerial

Skills–管理能力a

DEDICATION

to

the

tasks

at

hand對(duì)手頭工作的奉獻(xiàn)精神Ability

to

COMMUNICATE

clearly清楚溝通的能力Ability

to

PRIORITIZE

work區(qū)分工作的優(yōu)先次序的能力

ANALYTICAL

ability

to

process

information(verbal/written)信息的分析處理能力（口頭和書(shū)面）CONFIDENCE

in

decision

making

ability自信的決策能力COMPASSION

for

others

-members

and

staff

alike憐愛(ài)他人－會(huì)員和員工

Strong

MORAL

CHARACTER

-set

examples

and

provide

LEADERSHIP強(qiáng)有力的精神品格－成為榜樣和提供領(lǐng)導(dǎo)Extraordinary

WORK

ETHIC

,long

hours!非凡的工作熱情，長(zhǎng)時(shí)間工作

A

total

Commitment

to

EXCELLENCE!!!!追求卓越的責(zé)任感Technical

Skills–技術(shù)能力

Ability

to

understand

and

Teach

The

GAME

ofGolf了解和傳授高爾夫比賽的能力

Ability

to

understand

and

Teach

The

RULESofGolf*了解和傳授高爾夫規(guī)則的能力

Excellent

understanding

of

QUALITY

Merchandising對(duì)優(yōu)質(zhì)高爾夫商品的深入了解

Clearability

to

ExpressThoughtsinWRITING用文字清楚表達(dá)想法的能力What

Talents

and

Skills

should

your

GolfProfessional

have?高爾夫?qū)T應(yīng)該具備哪些技術(shù)和能力？

Overall

understanding

on

the

BUDGET

Process對(duì)預(yù)算過(guò)程的全面了解Public

Relations

Expert

公關(guān)關(guān)系專(zhuān)家ADEQUATE

playing

ability足夠的打球能力

Experience

in

the

MANAGEMENT

of

Club

Golf

events俱樂(lè)部高爾夫賽事的管理經(jīng)驗(yàn)

Thorough

understanding

of

all

GOLF

EQUIPEMENT對(duì)高爾夫設(shè)備的全面了解

Ability

to

PLAN,DIRECT

and

LEAD

Staff!!!!!!計(jì)劃，監(jiān)督和領(lǐng)導(dǎo)員工的能力A

Golf

Professional’s

Principle

duties?高爾夫?qū)T的基本責(zé)任√MEET

and

GREET–know

when

to

be

seen見(jiàn)面和打招呼－知道什么時(shí)候出現(xiàn)√

Schedule

Manpower

–

effectively!安排人力－有效的√Establish

&

maintain

the

daily

“Pace

of

Play

standard”*設(shè)立和保持每天打球速度的標(biāo)準(zhǔn)√

Maintain

a

high

profile

with

members

and

staff在會(huì)員和員工中保持良好的形象√Responsible

for

all

merchandise

ensuring

profitability確保商品銷(xiāo)售收益的責(zé)任√

Establish

and

administer

the

club

tournament

program設(shè)立和管理俱樂(lè)部賽事計(jì)劃√Direct

the

club

Instruction/Teaching

program指導(dǎo)俱樂(lè)部教學(xué)計(jì)劃√Assist

the

General

Manager

with

the

developmentof

ANNUAL

operational

budgets協(xié)作總經(jīng)理制定年度運(yùn)營(yíng)預(yù)算√Control

general

expenses

for

the

entire

golfoperation.控制這個(gè)高爾夫運(yùn)營(yíng)的總支出√Hire,

train,

and

review

all

golf

operationsemployees雇用，培訓(xùn)和考察所有高爾夫運(yùn)營(yíng)的員工√Project

a

positive

favorable

image

for

the

club突出俱樂(lè)部正面，良好的形象√Have

GREAT

Product

Knowledge具備良好的產(chǎn)品知識(shí)√Be

a

RULES

Expert!是高爾夫規(guī)則的專(zhuān)家Hiring

a

Golf

Professional?雇用一個(gè)高爾夫?qū)T？PGA

of

America

certified

(Class

A)

-

the

KEY!!!!美國(guó)PGA（A級(jí)）證書(shū)－非常關(guān)鍵

PGA

CareerLinks*

-

a

great

resource/tool

to

find

theright

professional

for

your

club.

PGA”職業(yè)連線(xiàn)“－為你的俱樂(lè)部找到合適高爾夫?qū)T的重要資源和工具mendations

from

Industry

experts

are

a

good.行業(yè)專(zhuān)家的推薦是一個(gè)好的渠道References

-

are

they

worth

checking?詢(xún)問(wèn)－高薪聘請(qǐng)他們是否值得？

Previous

employee

references,

speak

to

people

whoworked

for

them

in

previous

positions

-

can

theydevelop

their

staff/assistant

professionals?

以前雇員的參考－和以前為他們工作的人交談－他們能否發(fā)展他們的員工/助理高爾夫?qū)TDoes

their

management

style

fit

yours

and

theclub’s?他們的管理風(fēng)格是否適和你和你的俱樂(lè)部？When

you

Hire

-

Hire

the

ATTITUDE!當(dāng)你要雇用一個(gè)人的時(shí)候－工作態(tài)度是第一要素Employee

vs.

Independent

Contractor?雇員VS獨(dú)立承包人How

much

should

you

remunerate

them?

Howmuch

are

they

worth?你應(yīng)該付給他們多少薪水，他們的價(jià)值是多少？Golf

Professional

&

Director

Of

GolfTotal

Compensation高爾夫?qū)T和高爾夫主管薪金Private-Member

Owned

Clubs私人、會(huì)員所有的俱樂(lè)部Initiation

Fee

Over

$35,000初始費(fèi)用超過(guò)35000美元

Director

of

Golf:高爾夫主管Ave:

$145,000

;

Top

25%:

$168,000

;

High:

$400,000+平均：145,000美元；最高的25%:$168,000美元最高超過(guò)400,000美元

Head

Golf

Professional:高爾夫?qū)T主管Ave:

$131,000

;

Top

25%:

$155,000

;

High:

$300,000+平均：131,000美元；最高的25%:$155,000美元最高超過(guò)300,000美元Private-Non

Equity

Clubs私有非股權(quán)俱樂(lè)部Initiation

Fee

over

$35,000初始費(fèi)用超過(guò)35000美元

Director

of

Golf:高爾夫主管Ave:

$135,000

;

Top

25%:

$150,000

;

High:

$250,000+平均：135,000美元；最高的25%:$150,000美元最高超過(guò)250,000美元

Head

Golf

Professional:高爾夫?qū)T主管Ave:

$80,000

:

Top

25%:

$

100,000

;

High:

$150,000+平均：80,000美元；最高的25%:$100,000美元最高超過(guò)150,000美元GOLF

OPERATIONS高爾夫運(yùn)營(yíng)Golf

Operations

are

divided

into

2

main

areas:高爾夫運(yùn)作可以被分為兩個(gè)主要的部分Outside

Operations室外運(yùn)營(yíng)BAG

DROP

AREA

落包處GOLF

CARS

AND

STORAGE

FACILITY球車(chē)和存放設(shè)備COURSE

ADVISORS/MARSHALLS/CADDIES球場(chǎng)顧問(wèn)/巡場(chǎng)/球童

PRACTICEFACILITIES練習(xí)設(shè)施STARTERS出發(fā)（臺(tái)）員Inside

Operations室內(nèi)運(yùn)營(yíng)GOLF

SHOP高爾夫商店MEMBER

INTERACTION會(huì)員交流區(qū)MERCHANDISING

AND

STOCK

ROOM

商品銷(xiāo)售和儲(chǔ)藏室BAG

STORAGE

存包處Locker

Room更衣室TEE

SHEET

MANAGEMENT開(kāi)球時(shí)間管理Golf

OperationsOUTSIDE高爾夫運(yùn)營(yíng)－室外部分Golf

Operations

–

OUTSIDE高爾夫運(yùn)營(yíng)－室外部分Bag

drop

落包處

Train

staff

on

greeting

and

exit

comments對(duì)員工進(jìn)行問(wèn)候和道別的培訓(xùn)

Enthusiasm,Excitement

and

Personality

is

crucial積極，熱情，個(gè)性都是至關(guān)重要的

Physical

presence

and

presentation

is

KEY!在崗位上出現(xiàn)及其表現(xiàn)是起決定性作用的

First

and

Last

impressions

are

made

here這里是第一印象區(qū)，也是最后印象產(chǎn)生的區(qū)域Golf

Operations

–

OUTSIDE高爾夫運(yùn)營(yíng)－室外部分Golf

cars

高爾夫球車(chē)Majorfinancialinvestment

for

the

club 俱樂(lè)部主要的投資Accurate

record

keeping

iscrucial保持精確的記錄很重要

Detailed

care

and

cleaning需要細(xì)致的維護(hù)和清潔Presentation

is

Important,

must

include:

tees,

pencil,

scoretowels,

and

sand外觀(guān)表現(xiàn)是非常重要的，必須有TEE，鉛筆，計(jì)分卡，毛巾，沙子Golf

cars

should

be

well

organized,parked

in

rows

and

easy

to

g球車(chē)應(yīng)該被很好地組織，排成一排并有利取車(chē)

Dedicated

area

for

detailing

and

preparing

cars設(shè)立專(zhuān)門(mén)的區(qū)域來(lái)安排和準(zhǔn)備球車(chē)Golf

Operations

–

OUTSIDE高爾夫運(yùn)營(yíng)－室外部分Starter’s

facility出發(fā)臺(tái)的設(shè)備The

HUB

of

your

outside

operations 是室外運(yùn)營(yíng)的核心部分Where

the

tone

is

set

for

the

round

of

golf

to

be

pla是將要打的一輪高爾夫定調(diào)的地方Information

sharing:

food

and

beverage,

local

rulgolf

car

rules,

etc.信息分享：餐飲，本地高爾夫規(guī)則，球車(chē)規(guī)則等等

Pace-of-play

expectations

start

here

and

sets

the對(duì)打球速度的預(yù)期從這里開(kāi)始并設(shè)置了其基調(diào)Tee

time

Management開(kāi)球時(shí)間管理Golf

Operations

–

OUTSIDE高爾夫運(yùn)營(yíng)－室外部分Starters/Marshalls/Caddies出發(fā)員/巡場(chǎng)/球童difficult

to

find

due

to

availability,

“golf

sensepersonality因其可獲得性、對(duì)高爾夫的感覺(jué)和性格而不易找到好的員工training

to

be

courteous

and

helpful

are

the

key

totheir

success培訓(xùn)他們有禮貌并樂(lè)于助人是其成功的關(guān)鍵因素create

the

feeling

that

they

are

there

“to

help,

nopolice”營(yíng)造一種氛圍，他們是提供幫助而不是監(jiān)管Golf

Operations

–

OUTSIDE高爾夫運(yùn)營(yíng)－室外部分Practice

facilities

練習(xí)設(shè)施

As

important

as

the

golf

course,not

an

afterthought和高爾夫場(chǎng)一樣重要，而不是后來(lái)加上去的Sometimes

used

more

than

the

golf

course有時(shí)候使用率超過(guò)高爾夫球場(chǎng)

Setup,neatness

and

attention

to

detail

are

crucial布置、整潔和對(duì)細(xì)節(jié)關(guān)注是非常重要的

Should

at

minimum

have

the

following;應(yīng)該使下列物品最少地出現(xiàn)在客人面前：Bag

Stands

到處放置的球包Divot

sand

補(bǔ)充的沙子Water

coolers

水冷卻機(jī)Club

cleaning

equipment

清潔球桿器材Guide

Ropes

指引繩Golf

OperationsINSIDE高爾夫運(yùn)營(yíng)室內(nèi)部分Golf

Shop

Operations

–

INSIDE高爾夫運(yùn)營(yíng)－室內(nèi)部分THE

GOLF

SHOP高爾夫商店–First

Impressions

第一印象區(qū)The

Physical

Plant

實(shí)物設(shè)施 Is

it

easy

on

the

eye是否能夠容易看到Everything

needs

to

be

in

it’s

place!所有東西都應(yīng)該放在合適的位置Meet

and

Greet

Experience

迎來(lái)送往的體驗(yàn) Crucial

to

the

success

of

your

operation 是你經(jīng)營(yíng)成敗的關(guān)鍵Nordstrom

Vs.Wal-Mart

example!不同賣(mài)場(chǎng)的拜訪(fǎng)方式Golf

Shop

Operations

–

INSIDE高爾夫運(yùn)營(yíng)－室內(nèi)部分Member

recognition會(huì)員識(shí)別（前臺(tái)）Recognition

of

Members

by

NAME

is

theKEY!能夠記住會(huì)員的名字是非常關(guān)鍵的Keep

their

PURCHASING

history

on

file記錄他們的購(gòu)買(mǎi)記錄A

Warm,

Friendly

and

Sincere E

isIMPORTANT!

As

is

a

GOODBYE!熱情，友好，真誠(chéng)的歡迎和道別都非常重要The

importance

of

EYE

Contact眼神交流的重要性Golf

Operations

–

INSIDE高爾夫運(yùn)營(yíng)－室內(nèi)部分Bag

storage

area

存包處

Bags

and

Racks

need

to

be

well-organized

and

numbered球包和球包架需要被良好放置和編碼Neatly

presented

and

clean整齊放置并保持清潔Any

staff

member,

including

the

GM

should

easily

be

able

to

findbag對(duì)于任何一個(gè)員工甚至包括總經(jīng)理在內(nèi)都應(yīng)該能輕松找到任何球包New

Rolling

Racks

available–store

more

bags,better

organize新性的手搖球包架的出現(xiàn)－可以存放更多的包并更好地安排Golf

Shop

Operations

–

INSIDE高爾夫運(yùn)營(yíng)－室內(nèi)部分Locker

room更衣室-Well

arranged

locker

room

with

password

or

lock–安全、設(shè)備良好的儲(chǔ)藏柜-

Sanitary

facilities，shower

and

loilet衛(wèi)浴設(shè)施dressing

table

with

comb,

hair

dryer,

itc.儀容整理功能區(qū)man

left

and

woman

right,

different

set-up男女功能設(shè)置的差異Tee

Sheet

Management開(kāi)球時(shí)間管理The“l(fā)ife

blood”of

yourGolfOperation.高爾夫運(yùn)營(yíng)的生命之源Who’s

playing

and

who’s

NOT?

What

time?

Which

days?Are

there

patterns?誰(shuí)在打球，誰(shuí)不在，什么時(shí)間，哪些天，有規(guī)律么？Be

seen

-just

like

you

would

at

lunch

or

dinner!可以看到－就像你午飯和晚餐的習(xí)慣一樣Records,Trends,Forecastingand

Budgeting記錄，趨勢(shì)，預(yù)測(cè)，預(yù)算Tee

sheets

are

a

valuable

daily

tool

-use

it!開(kāi)球時(shí)間表是一個(gè)很有價(jià)值的日常工具－請(qǐng)使用它Weather–rain,snow,storms,lightning

etc天氣－下雨、下雪、刮風(fēng)、雷電等Rounds

played

-

paid

Vs.

complimentary?打了多少輪，付費(fèi)和免費(fèi)的比例Competitions/Tournamentsbeingplayed

舉辦 事情況Complaints?投訴情況高爾夫球場(chǎng)總監(jiān)Golf

Course

Superintendent高爾夫球場(chǎng)總監(jiān)Definition

定義A

golf

course

superintendent

isentrusted

with

the

development,

turfculture,

and

management

of

a

golfcourse.高爾夫球場(chǎng)總監(jiān)被委托的工作包括高爾夫球場(chǎng)的發(fā)展，草坪培育和球場(chǎng)管理等。Golf

Course

SuperintendentCommunication

skills

are

a

majorkey

to

successful

golf

coursemanagement.溝通技巧是高爾夫球場(chǎng)管理成功的關(guān)鍵。Golf

Course

SuperintendentTypical

Tasks

一般的工作任務(wù)Plans,

organizes,

and

directs

theconstruction

of

putting

greens,tees,

fairways,

roughs,

bunkers,etc.計(jì)劃、組織和指導(dǎo)果嶺、發(fā)球臺(tái)、球道、長(zhǎng)草區(qū)、沙坑等的建設(shè)。Golf

Course

Superintendent

Duties球場(chǎng)總監(jiān)的職責(zé)范圍

Prepares

and

mends

an

annual

budgetcovering準(zhǔn)備和建議年度預(yù)算，包括：Maintenance球場(chǎng)維護(hù)Equipment設(shè)施設(shè)備Supplies物資供應(yīng)

Plans

and

organizes

course

maintenance

andimprovements

to

all

holes計(jì)劃和組織球場(chǎng)維護(hù)和所有球洞的質(zhì)量提高Golf

Course

SuperintendentDutiesPerforms

professional

turf

andlandscaping

management

work;執(zhí)行專(zhuān)業(yè)草坪和景觀(guān)美化的管理工作;Checks

greens

daily日常的果嶺檢查工作Four

to

five

times

a

day

in

summer 夏季每天4到5次的檢查Analyzing

conditions

to

identifydiseases分析草坪狀況，識(shí)別各類(lèi)疾病Golf

Course

SuperintendentDutiesChecks

irrigation

pumps

daily灌溉系統(tǒng)的日常檢查checks

gauges

for

proper

working

order. 檢查合適工作狀態(tài)的各種標(biāo)準(zhǔn)assigns

staff

to

routine

operation

andproblem-solving

activities.指派員工進(jìn)行日常操作并解決問(wèn)題Golf

Course

SuperintendentDutiesSupervises

full-time

staff

and

part-time

seasonal

maintenance

workersdirectly

and

through

the

AssistantSuperintendent

in

routine

maintenanceactivities.直接監(jiān)督專(zhuān)職和季節(jié)性兼職的維護(hù)工人，并透過(guò)總監(jiān)助理監(jiān)督日常的維護(hù)活動(dòng)。Assures

routine

maintenance

performedon

equipment.確保進(jìn)行設(shè)施設(shè)備的日常維護(hù)。Knowledge

Skills

and

AbilitiesThorough

knowledge

of

agronomy,especially

turfgrasstreating

the course

and

relatedchemical

laws

and

regulations.全面的農(nóng)藝學(xué)知識(shí)，特別是草坪學(xué)球場(chǎng)維護(hù)及化學(xué)品相關(guān)的法律法規(guī)。Knowledge

Skills

and

AbilitiesConsiderable

knowledge

of以下的大量知識(shí)the

game

of

golf高爾夫運(yùn)動(dòng)course

design

球場(chǎng)設(shè)計(jì)Landscaping景觀(guān)

Considerable

knowledge

of

safety

regulation安全法規(guī)的知識(shí)

Skills

and

ability

to

play

golf

and

underlyiknowledge

of

PGA

rules打高爾夫球的技能，以及美國(guó)職業(yè)高爾夫球協(xié)會(huì)規(guī)則的基本知識(shí)Knowledge

Skills

and

Abilities

Ability

to

develop

and

maintain

effectiveworking

relationships

with形成并維持有效的工作聯(lián)系的能力Employees員工The

public公眾Community社區(qū)Business

leaders商界領(lǐng)袖Contractors合約商Superiors上級(jí)Ability

to

express

oneself

clearly 清楚表達(dá)自己的能力Organizational

Chart

for

AgronomicDepartment農(nóng)藝部門(mén)組織架構(gòu)圖高爾夫球場(chǎng)總監(jiān)助理秘書(shū)顧問(wèn)高爾夫球場(chǎng)維護(hù)領(lǐng)班高爾夫球場(chǎng)水資源管理專(zhuān)家景觀(guān)園藝師農(nóng)藥化肥技技師高爾夫球場(chǎng)技師場(chǎng)地維護(hù)人員設(shè)備操作員助理Golf

Course

Turf

Care

Positions高爾夫球場(chǎng)草坪護(hù)理崗位Director

of

Turf

Operations草坪運(yùn)作主管Golf

Course

Superientendent球場(chǎng)總監(jiān)Assistant(s)GCS球場(chǎng)總監(jiān)助理Adminstrative

Assistant行政助理GC

Maintenance

Foreman高爾夫球場(chǎng)維護(hù)領(lǐng)班Golf

Course

Turf

Care

PositionsGolf

Course

Equipment

Manager高爾夫球場(chǎng)設(shè)備經(jīng)理Assistant

GC

Equipment

Manager高爾夫球場(chǎng)設(shè)備經(jīng)理助理Irrigation

Technician灌溉技師Chemical

Technician

(Pesticidesand

Fertilizers)化學(xué)品技師（農(nóng)藥和化肥）Golf

Course

Turf

Care

PositionsLandscape

Horticulturalist景觀(guān)園師Assistants

in

Training

培訓(xùn)助理Equipment

Operators設(shè)備操作員Groundskeepers場(chǎng)地維護(hù)人員Interns

實(shí)習(xí)生External

Technical

Assistance(Consultants

and

Advisors)外部技術(shù)援助（顧問(wèn)和咨詢(xún)者）Golf

Course

SuperintendentEnvironmental

Steward

環(huán)境管理者The

educational

background

of

golfcourse

superintendents

makes

themuniquely

qualified

to

serve

as

acommunity’s

environmental

steward,both

on

and

off

the

course.高爾夫球場(chǎng)總監(jiān)的教育背景使他們具備成為社區(qū)環(huán)境管理者的特定資格，不論是球場(chǎng)還是球場(chǎng)以外的環(huán)境。Clubhouse

manager會(huì)所經(jīng)理GM總經(jīng)理Clubhouse

Manager會(huì)所經(jīng)理F&B

Manager/Director餐飲部經(jīng)理/總監(jiān)Front

office

Manager前廳部經(jīng)理Housekeeping

Manager管家部經(jīng)理Others:security,loLocker,reservation其它:保安,客房衣帽間,預(yù)訂部等Eventmanager活動(dòng)部經(jīng)理Clubhouse

Manager會(huì)所經(jīng)理Usually

the

general

manager’s

second

in

command.通常是總經(jīng)理的

He

is

in

charge

of

managing

the

clubhouse

and

its

personnel

and

enclubhouse

policies

and

operating

procedures.負(fù)責(zé)管理會(huì)所及其員推行會(huì)所政策和運(yùn)作規(guī)程Job

summary主要工作內(nèi)容Work

closely

with

the

GM和總經(jīng)理緊密合作

Responsible

for

the

general

operation

of

staff

functions

relatinghousekeeping,

maintenance

and

repair

and

security負(fù)責(zé)客房、管家、保養(yǎng)和維修以及安保有關(guān)的工作

Responsible

for

operation

of

all

aspects

of

the

club

in

the

absencegeneral

manager

and

perform

specific

tasks

as

requested

by

the

GM

在總經(jīng)理不在的時(shí)候負(fù)責(zé)俱樂(lè)部所有與運(yùn)營(yíng)有關(guān)的工作，并執(zhí)行由總經(jīng)理提出的任務(wù)Manages

all

aspects

of

the

club

in

the

absence

of

the

GM當(dāng)總經(jīng)理不在的時(shí)候管理俱樂(lè)部的所有領(lǐng)域Approves

budgets,

staffing

and

general

operating

procedures

andplans

for

the

rooms,

housekeeping,

maintenance

and

repair

and

secudepartments;

directs

the

work

of

department

heads通過(guò)客房，管家，保養(yǎng)和維修以及安保部門(mén)的預(yù)算，員工配置，基本運(yùn)作規(guī)程和其它計(jì)劃，知道部門(mén)主管的工作Monitors

the

budget

and

directs

corrective

action

procedures

asnecessary

to

help

assure

the

budget

goals

are

attained監(jiān)控預(yù)算及其修改的流程以確保預(yù)算的目標(biāo)能夠?qū)崿F(xiàn)Functions

as

an

administrative

link

between

departments充當(dāng)部門(mén)之間的行政聯(lián)系Monitors

internal

cost

control

procedures監(jiān)控內(nèi)部成本控制流程Plans

and

coordinates

training

and

professional

development

proof

himself

or

herself

and

club

personnel通過(guò)規(guī)劃和協(xié)調(diào)，為自己和俱樂(lè)部員工制訂職業(yè)發(fā)展計(jì)劃Assists

the

GM

in

developing

and

implementing

long-range

(strateand

annual

(business)

plans,

operating

reports,

forecasts

and

bud協(xié)助總經(jīng)理制訂和執(zhí)行長(zhǎng)期（戰(zhàn)略）和年度（商業(yè)）計(jì)劃，運(yùn)營(yíng)報(bào)告，預(yù)測(cè)和預(yù)算Monitors

safety

conditions

and

employee’s

conformance

with

safprocedures;

updates

emergency

plans

and

procedures

and

assures

theffective

training

for

these

programs

is

conducted

in

all

departme監(jiān)控安全環(huán)境和員工按照安全流程工作的情況；更新應(yīng)急計(jì)劃和流程，并確保所有部門(mén)都進(jìn)行安全計(jì)劃的有效培訓(xùn)Maintains

contact

with

members

and

helps

to

assure

maximummember

satisfaction 保持和會(huì)員的聯(lián)系并協(xié)助確保會(huì)員的滿(mǎn)意度達(dá)到最高Receives

and

resolves

complains

from

club

members,guests

andemployees 接受和解決來(lái)自俱樂(lè)部會(huì)員，嘉賓和員工的抱怨Assures

that

the

club’s

preventive

maintenance

and

energymanagement

programs

are

in

use確保俱樂(lè)部的預(yù)防性保養(yǎng)和能源管理計(jì)劃的正常運(yùn)行Participates

in

on-going

facility

inspections

throughout

the

clthat

cleanliness,maintenance,safety

and

other

standards

are

consattained 參與整個(gè)俱樂(lè)部正在運(yùn)行設(shè)施的巡查，確保其整潔、保養(yǎng)、安全以及其它標(biāo)準(zhǔn)始終得到保持Serves

as

an

ad

hoc

member

of

appropriate

club

committee作為俱樂(lè)部某些相關(guān)的特殊事件委員會(huì)的成員14

May

serves

as

a

departmental

manager

in

that

manager’s

absence在部門(mén)經(jīng)理不在的時(shí)候可能臨時(shí)充當(dāng)部門(mén)經(jīng)理的角色Attends

management

and

staff

meetings

as

scheduled按計(jì)劃參加管理會(huì)議和員工會(huì)議Interactions

with

members

answering

questions,solving

problemsoverseeing

services

and

cle