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文檔簡介
Topic2:
PreparationforInternationalBusinessNegotiationInternationalBusinessNegotiationByZeningSongLearningObjectivesUponcompletionofthischapter,youwillbeabletolearnhowtoassessyourselfandyourcounterpartsinpreparationofnegotiation;knowthesituationalparametersthatinfluencenegotiation;learntheparticularitiesofdifferentnegotiationscenariosandprecautionsforpreparation;knowthetoolsfornegotiationpreparation.2LessonPlanPart1PreparationforInternationalBusinessNegotiationPart2CaseStudy:AcquisitionNegotiationBetweenChinaLCCompanyandDWCoffeeGrowerandExporterinEthiopia1.1KnowYourselfSetYourTargetDevelopYourBATNADetermineYourReservationPricePrepareMulti-issueProposalsofEqualValue51.2KnowYourCounterpartsTheStrengthandReputationoftheCounterpartyTheInterestsandBATNAoftheCounterpartyTheirRelationshipwithYouTheNegotiators52.SituationalParameters
PoliticalBackgroundLegalBackgroundCulturalBackground62.2LegalBackground
Negotiationsshouldalsoabidebythefollowinglegalprinciples:Thenegotiationsshouldobservenationallawsandsafeguardnationalsovereignty.Thenegotiatorsareequal,thenegotiationprocessshouldbedemocratic,andtheoutcomeshouldbenefitallthenegotiatingpartiesThenegotiationsshouldfollowinternationalpractices.72.3CulturalBackground
Negotiatorsshouldstudytheculturalbackgroundsoftheircounterpartsbeforenegotiations:VerbalandNon-verbalCommunicationHigh-contextandLow-contextCulturesCustomsandTaboos83.TypesofNegotiation
One-on-onevs.Team-basedNegotiationBilateralvs.MultilateralNegotiationHome-courtvs.Guest-courtNegotiationFormalvs.InformalNegotiationOne-shotvs.Long-termNegotiationTransactionalvs.Dispute-settlementNegotiationIn-personvs.AgencyNegotiation94.OtherFactorsAffectingNegotiations
NegotiatingPowerTimeInformalMeetingsandReceptionArrangementFormalvs.InformalNegotiation104.1NegotiatingPower
Negotiatingpowerreferstotheabilityofanegotiatortoinfluencethebehavioroftheotherparty.
Thelesspowerfulpartycanprepareforthenegotiationinthreeways:StrengthenitspowerWeakentheirreplaceabilityofitsopponentControlthenegotiationprocessasmuchaspossible114.2Time
Timeisaverycrucialfactoraffectingnegotiations.DonotsetspecificdeadlinesforyoursideduringpreparationTrytoknowtheotherparty’sdeadlineinadvance124.3InformalMeetingsandReceptionArrangement
Informalmeetingsandbusinessreceptionsbeforeanegotiationcanhelpbothpartiesbuildtrust,establishrelationshipandsetapositivetoneforthenegotiation.Choosethetimeandplaceforthenegotiationandmakeduearrangement.135.NegotiationPreparationTools
Thompson’sPreparationWorksheetSevenElementsWorksheet145.1Thompson’sPreparationWorksheet
15Self-AssessmentAssessmentoftheOtherPartySituationAssessment?WhatdoIwant?(Setatarget)?Whatismyalternativetoreachingagreementinthissituation??Determineyourreservationpoint?Beawareoffocalpoints?Beawareofsunkcosts?Donotconfusethetargetpointwithyourreservationpoint?Identifytheissuesinthenegotiation?Identifythealternativesforeachissue?Identifyequivalentmulti-issueproposals?Assessyourriskpropensity?Whoaretheotherparties??Arethepartiesmonolithic??Counterparties’interestsandposition?Counterparties’BATNA??Isthenegotiationoneshot,longterm,orrepetitive??Dothenegotiationsinvolvescarceresources,ideologies,orboth??Isthenegotiationoneofnecessityoropportunity??Isthenegotiationatransactionordisputesituation??Arelinkageeffectspresent??Isagreementrequired?Isitlegaltonegotiate?Isratificationrequired??Aretimeconstraintsorothertimerelatedcostsinvolved??Arecontractsofficialorunofficial??Wheredothenegotiationstakeplace??Arenegotiationspublicorprivate??Isthird-partyinterventionapossibility??Whatconventionsguidetheprocessofnegotiation??Donegotiationsinvolvemorethanoneoffer??Donegotiatorscommunicateexplicitlyortacitly??Isthereapowerdifferentialbetweenparties??Isprecedentimportant?Source:LeighThompson,TheMindandHeartofTheNegotiator5.2SevenElementsWorksheet
16PartiesandIssuesAlternativesInterestsOptionsWhoarethepartiesinthenegotiation?(Listallindividualsororganizationsrelevanttotheoutcomeofthenegotiation)Whatissuesareinvolvedinthenegotiation?Whatareouralternatives?Whatarethealternativesoftheotherparty?*Considerhowtoimproveourbestalternative.Whatareourinterests?Whataretheinterestsoftheotherparty?*Prioritizeinterests,anddistinguishbetweendifferentinterests,opposinginterests,andcommoninterests.Whatarethepossibleoptions?LegitimacyCommunicationRelationshipCommitmentWhatstandardsorcriteriawouldhelpusevaluateouroptions?Whenthereisnoobjectivestandard,howcanweestablishone?*Think:Whatwouldbringasenseoffairnesstothenegotiationprocess?
Whatarethemainquestionswewanttocheckwiththeotherparty?Whatmessagesdowewanttoconveytotheotherparty?*Think:Whatandhowshallwecommunicate?Whatisthecurrentrelationshipbetweenthenegotiatingparties?(B)Whatkindofrelationshipdoyouwanttoestablishbetweenthetwonegotiatingparties?Howcanwechangetherelationshipbetweenthetwopartiesfrom(A)to(B)inthisnegotiation?*Note:Separatepeoplefromproblem.Whatissuesneedtobediscussedbeforecommitment?Whatkindofcommitmentarewewilling/empoweredtomakeinthisnegotiation?Source:"Negotiation"byBrucePattoninMichaelL.MoffittandRobertC.Bordone,edsTheHandbookofDisputeResolutionProgramonNegotiation,Jossey-Bass,2005LessonPlanPart1PreparationforInternationalBusinessNegotiationPart2CaseStudy:AcquisitionNegotiationBetweenChinaLCCompanyandDWCoffeeGrowerandExporterinEthiopiaCaseStudyNow,let’slearnnegotiationpreparationthroughacasestudy--theacquisitionnegotiationbetweenChinaLCCompanyandanEthiopiancoffeeprocessingplant.18ChinaLCCompanyDW,EthiopiaCaseStudyPleasereadthecasebackground,anddiscuss:AsthenegotiatoroftheChineseside,pleaseprepareforthenegotiation,usingthenegotiationpreparationtoolsintroducedinthischapter(e.g.,“Thompson’sPreparationWorksheet”or“SevenElementsWorksheet”).19CaseStudyPleaseread“process,strategiesandagreetmentreaching”,anddiscuss:Whatdoyouthinka
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