第一學(xué)期期中考試文秘英語(yǔ)A卷

-第一學(xué)期期中考試文秘英語(yǔ)A卷基本信息：[矩陣文本題]*姓名：________________________班級(jí)：________________________學(xué)號(hào):________________________Partonesinglechoice（30scores）

A安排商務(wù)行程

B崩潰

C多面手

D呈現(xiàn)主動(dòng)的形象

E快速有效地完畢任務(wù)

F口頭或書面批示

G得力助手

H操作電腦軟件

Iphotocopier

Jprinter

Kpapershredder

Lscanner

Mmultifunctionintegratedmachine

Noverheadprojector

Oansweringmachine

Pvideoconferencesystem

Q記住

R保存全部文獻(xiàn)

S使用縮略圖

T節(jié)省許多時(shí)間

U解決文獻(xiàn)

V根據(jù)日期整頓文獻(xiàn)

W打電話

X接電話

Y回電話

Z掛電話

Aa留言

Bb記下留言

Cc制訂日程

Dd電話溝通

1.Righthandman[填空題]*_________________________________(答案：得力助手)2.Jackofalltrades[填空題]*_________________________________(答案：多面手)3.Fallapart[填空題]*_________________________________(答案：崩潰)4.Oralorwrittendirections[填空題]*_________________________________(答案：口頭或書面批示)5.Arrangebusinessitineraries[填空題]*_________________________________(答案：安排商務(wù)行程)6.Operatecomputersoftware[填空題]*_________________________________(答案：操作電腦軟件)7.Presentapositiveimage[填空題]*_________________________________(答案：呈現(xiàn)主動(dòng)的形象)8.Performtasksquicklyandefficiently.[填空題]*_________________________________(答案：快速有效地完畢任務(wù))9.掃描儀[填空題]*_________________________________(答案：scanner)10.投影儀[填空題]*_________________________________(答案：overheadprojector)11.復(fù)印機(jī)[填空題]*_________________________________(答案：photocopier)12.碎紙機(jī)[填空題]*_________________________________(答案：papershredder)13.打印機(jī)[填空題]*_________________________________(答案：printer)14.錄音電話機(jī)[填空題]*_________________________________(答案：answeringmachine)15.多功效一體機(jī)[填空題]*_________________________________(答案：multifunctionintegratedmachine)16.視頻會(huì)議系統(tǒng)[填空題]*_________________________________(答案：videoconferencesystem)17.Savealotoftime[填空題]*_________________________________(答案：節(jié)省許多時(shí)間)18.Keepinmind[填空題]*_________________________________(答案：記住)19.Usethumbnails[填空題]*_________________________________(答案：使用縮略圖)20.Keepallthefiles[填空題]*_________________________________(答案：保存全部文獻(xiàn))21.Handledocuments[填空題]*_________________________________(答案：解決文獻(xiàn))22.Organizedocumentsbydate[填空題]*_________________________________(答案：根據(jù)日期整頓文獻(xiàn))23.Makeaphonecall[填空題]*_________________________________(答案：打電話)24.Putthephone[填空題]*_________________________________(答案：掛電話)25.Callback[填空題]*_________________________________(答案：回電話)26.Leaveamessage[填空題]*_________________________________(答案：留言)27.Takeamessage[填空題]*_________________________________(答案：記下留言)28.Answeraphonecall[填空題]*_________________________________(答案：接電話)29.Makeaschedule[填空題]*_________________________________(答案：制訂日程)30.Telephonecommunication[填空題]*_________________________________(答案：電話溝通)Parttwosingleormulti-choice(total20scores,number3&44scoreseach)1Formalbusinessclothesforawomaninclude()

*Asuits(對(duì)的答案)BjeansCT-shirtsDSkirts(對(duì)的答案)EShirts(對(duì)的答案)Fsports2Formalbusinessclothesforamaninclude()

*Asuits(對(duì)的答案)BjeansCT-shirtsDties(對(duì)的答案)EShirts(對(duì)的答案)Fsports3.TherightseveringorderinaWesternrestaurantis(

)

AsidedishBdessertCmaincourseDstarterEsoup[填空題]*_________________________________(答案：DEACB)4.Choosetheproperphonecallsituationforeachsentence.（）

AgreetacallerBidentifyyourself

ChandleaphonecallforthebossDaskthecallertorepeat

ErespondtoawrongcallFendthephonecall

①Goodmorning,ABCcompany.

②Iamsorry.Mr.Smithischairinganimportantmeeting.Wouldyouliketoleaveamessage?

③I’msorry.You’vegotthewrongnumber。

④Couldyoupleaserepeatyourphonenumber?Ididn’tquitecatchit.

⑤Goodmorning.SalesDepartment.I’mLucyHuston.MayIhelpyou?

⑥Thankyouforcalling.Goodbye.[填空題]*_________________________________(答案：ACEDBF)5.Whichtopicsarerightforyourbusinessoccasions.()

*ApoliticsBweather(對(duì)的答案)CbossDsports(對(duì)的答案)EmaritalstatusFsalary6.Answeraphonecallpromptly,usuallywithin()or()rings[單選題]*AonetwoBtwothree(對(duì)的答案)CthreefourDfourfive7.Don’tprolongphoneconversation.Whichconversationyouthinkisrightforasecretary.()

A.Talkmorethan30minutesforprivacy.

B.Donotunderstandthecallerandneverasktherightpersontohandlethecall.

C.Speakclearlyandbrieflyinapleasanttonetogetrighttothepoint.

D.Toomanyinterruptsduringtheconversationandkeepthecallerwaitingsolong.

[單選題]*ABC(對(duì)的答案)D8.Choosethebestbehaviorforasecretarytohandlethecall.()

AEndaconversationwith“Thankyou“and“Goodbye”butputitfirst.

BPutthecalllaterwhenthecustomercutitdown.

CUsephraseslike“Couldyou““Wouldyou”and“Please”whenmakingrequest.

DIfyourbossisnotavailable,tellthecallertocallbackorleaveamessage.

*AB(對(duì)的答案)C(對(duì)的答案)D(對(duì)的答案)Partthreefillintheblanks(20scores)1Couldyouplease______________(預(yù)訂)asingleroomwithshowerand____________(能夠上網(wǎng))forthenightsforOct26toOct.28.[填空題]*空1答案：reserve空2答案：internetservice2Iwouldbe______________(感謝的)ifyoucould____________(確認(rèn))myreservationbyfax.

[填空題]*空1答案：appreciated空2答案：confirm3Ihaveto_____________（取消）ourmeetingonOct28becauseIhavetoflytoSingapore_____________(急事)[填空題]*空1答案：cancel空2答案：foremergency4Pleaseacceptmy________________(道歉).Iwill____________(聯(lián)系)youand_______________(安排)anotherappointmentwithyouassoonasIreturn.[填空題]*空1答案：apology空2答案：contact空3答案：arrange5Youarerequiredto__________(參加)ameetingaboutnewproductspromotionat9:30amonJune6intheconferenceroom.

[填空題]*_________________________________(答案：attend)Partfourwriteanoticeaccordingtothegiveninformation.(20scores)

你作為董事長(zhǎng)辦公室的秘書，要寫一種會(huì)議告知，規(guī)定各部門經(jīng)理準(zhǔn)時(shí)參加11月11日下午2點(diǎn)在會(huì)議室召開的有關(guān)-投資計(jì)劃（investmentplan）的第一次會(huì)議。NOTICE

Nov.9th,

Thefirstmeetingof-(

)willbeheldinthe(

)at2:00pmon(

).

Allthemanagersarerequestedto(

).

[填空題]*_________________________________答案解析：investmentplan

ConferenceRoom

Nov.11,

attendthemeetingPartfivedecidewhetherthebehaviorisrightorwrong(√or×,10scores)1.Asecretaryspeaksinasuitablevoicewhenmakingaphonecall.[判斷題]*對(duì)(對(duì)的答案)錯(cuò)2.Asecretaryalwaysmakesandanswersprivatephonecallsintheof