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乘務(wù)英語(yǔ)會(huì)話100句乘務(wù)英語(yǔ)會(huì)話100句PAGE4Goodmorning.Welcomeaboard!早上好,歡迎登機(jī)!Excuseme.MayIseeyourboardingpass?對(duì)不起,能看一下您的登機(jī)牌嗎?What’syourseatnumber?您的座位號(hào)是多少?I’mafraidyouareinthewrongseat.恐怕您坐錯(cuò)了座位。5.MayIhelpyouwithyourbag?我能幫您提行李嗎?Pleasecarryyourbagandfollowme.請(qǐng)?zhí)嶂欣罡襾?lái)。I’mafraidyou’llhavetostowyourbagundertheseatinfrontofyou.恐怕您要將行李放您前排的座椅下面。Youmayadjustyourseatbackbypressingthebuttononthearmofyourseat.您可以通過(guò)座椅扶手的按鈕來(lái)調(diào)節(jié)座椅靠背。Ifthere’sanythingwecandoforyou,justpressthecallbutton.如有任何需要,請(qǐng)按呼喚鈴。-我們飛行的速度是多少?-我們的飛行速度為每小時(shí)950公里。ShallIbringyouablanket?我給您拿床毯子好嗎?-Wherearewenow/Whichplaceisit?-WeareflyingovertheYangtzeRiver.-我們現(xiàn)在在哪里?/這是什么地方?-我們正在飛越長(zhǎng)江。We’llsoonbeservingdrinks/dinner.Pleaseputdownthetraytableinfrontofyou.我們很快就要供應(yīng)飲料/正餐。請(qǐng)將您前面的小桌板放下來(lái)。Whatwouldyoulike,sir?先生,您想要點(diǎn)什么?Wouldyoulikesomeiceinyourdrink?您想在飲料里加點(diǎn)冰塊嗎?22.Sorry,butweareoutoforangejuice.對(duì)不起,橙汁已經(jīng)沒(méi)有了。23-Whyaren’twetakingoffyet?-Wearewaitingfortheaircraftaheadofustotakeoff.-為什么我們還沒(méi)有起飛?-我們要等前面的飛機(jī)起飛以后才行。24.I’msorryforkeepingyouwaitingsolong.對(duì)不起,讓您久等了。I’msorry.Ididn’tgetthat.Couldyourepeatit?對(duì)不起,我沒(méi)有完全聽(tīng)懂。您能重復(fù)一遍嗎?MayIclearoffyourtablenow?我可以清理小桌板了嗎?-Howfaristhecityfromtheairport?-Thecityis26kilometersfromtheairport.-這個(gè)城市離機(jī)場(chǎng)有多遠(yuǎn)?-該城市距離機(jī)場(chǎng)26公里。Accordingtothelatestweatherreport,theoutsidetemperatureis20degreescentigrade.根據(jù)最新的天氣消息,外面溫度為攝氏20度。Pleaseremainseateduntiltheplanehascometoacompletestop.在飛機(jī)完全停穩(wěn)前,請(qǐng)不要離開(kāi)您的座位。Nowwe’dlikeyoutoacceptthelittlegiftasasouvenir.Wehopeyou’lllikeit.現(xiàn)在請(qǐng)您接受這小小的紀(jì)念品。希望您會(huì)喜歡。Couldyougiveussomeadviceonimprovingin-flightservice?您能就提高機(jī)上服務(wù)質(zhì)量給我們提些建議嗎?Wethankyouforflyingwithusandwehopetohavethepleasureofbeingwithyouagain.感謝您乘坐我們的航班,希望能有幸再次和您見(jiàn)面。Excuseme,sir.Couldyoupleasestepasideandallowtheotherpassengerstogothrough?對(duì)不起,先生。您能往邊上站一點(diǎn)讓其他旅客過(guò)去嗎?Couldyoupleasetaketheseataccordingtoyourseatnumber?您能按座位號(hào)入座嗎?Wouldyoumindmeputtingyourbaggagesomewhereelse?您不介意我?guī)湍研欣罘诺絼e的地方吧?Yourbagistooheavy.Itmightfalldownincaseofturbulenceandhurtsomebody.您的行李太重,萬(wàn)一飛機(jī)顛簸掉下來(lái),會(huì)砸傷人的。Sorry,sir.Thisisashortflight.Weonlyservesnacks.對(duì)不起,先生。這是短途航線,我們只供應(yīng)點(diǎn)心。Tobesafe,youshouldbringyourseatbackstoanuprightpositionandkeepyourseatbeltsfastenedduringtake-offandlanding.為了安全起見(jiàn),在飛機(jī)起飛和著陸時(shí),您應(yīng)將座椅靠背調(diào)直,系好安全帶。Excuseme,madam.Wouldyoupleaseholdyourbabyoutsidetheseatbelt?Thatwillbemorecomfortableforthebaby.對(duì)不起,女士。請(qǐng)將您的小孩放在安全帶的外面好嗎?那樣小孩會(huì)感到舒服些。Wehavemineralwater,orangejuice,Coke,Spriteandcoffee.Whichdoyouprefer?我們有礦泉水、橙汁、可樂(lè)、雪碧和咖啡。您想要哪一種?Sorry,sir.I’mafraidwedon’thaveitonboard.Wouldyoulikesomethingelse?對(duì)不起,先生。飛機(jī)上沒(méi)有配備,您想來(lái)點(diǎn)別的嗎?-What’sthis?-It’sbeef,sir.Wouldyoulikesome?-這是什么?-這是牛肉,您來(lái)一點(diǎn)嗎?Youshouldbeseatedintheassignedseat,inordertoensureproperweightandbalancefortheaircraftwhenittakesoff.為了飛機(jī)起飛時(shí)的配載平衡,您應(yīng)坐在指定的位置。]I’msorry,sir.Wehavedoublebooked.Wouldyoumindtakinganotherseat?對(duì)不起,這個(gè)座位我們開(kāi)了重號(hào),您不介意坐其他座位吧?-MywifeandIgotseparateseatsbutwewanttosittogether.-Wouldyoupleasetaketheseatassignedtoyouforthetimebeing?I’lltrytoletyousittogether.I’llaskifthatpassengermindmovingtoanotherseat.-我和我妻子的座位是分開(kāi)的,但我們想坐在一起。-請(qǐng)暫時(shí)按座位號(hào)坐好嗎?我會(huì)盡量讓你們坐在一起的。我去問(wèn)問(wèn)那位旅客是否愿意換座位。AccordingtotheregulationofCAAC,thedeparturetimeonyourticketreferstothetimeforclosingcabindoor,butnotfortakingoff.Thereisabout15minutesbetweenthem.根據(jù)民航總局的規(guī)定,在您機(jī)票上的離港時(shí)間是指關(guān)機(jī)艙門的時(shí)間,而不是起飛時(shí)間,兩者之間大約相隔15分鐘。Weapologizeforthedelayindeparture.Ifwehaveanyfurtherinformation,we’llletyouknow.我們對(duì)推遲起飛深表歉意。如果有進(jìn)一步的消息,我們會(huì)立即通知您的。Wearewaitingforafewpassengerstocompleteboardingformalities.我們正在等待幾位乘客辦理登機(jī)手續(xù)。Owingtotheheavyairtraffic,we’llwaituntilatake-offclearanceisgiven.由于空中航路擁擠,我們要等待通行許可才能起飛。Wehavejustbeeninformedthatthisflighthasbeencancelledduetomechanicalproblem.我們剛接到通知,由于機(jī)械故障本次航班已經(jīng)取消。I’msorrytotellyouthattheflighthasbeendelayedduetomechanicaltrouble/badweathercondition/poorvisibility/torrentialrain.很抱歉,我要告訴您,本次航班由于機(jī)械故障/天氣惡劣/能見(jiàn)度低/大暴雨延誤了。-Ihaven’tgotanydrinkyet.-Sorry,madam.Youweresleepingwhileweserved.Ididn’twanttointerruptyou.Whatwouldyouliketodrink?-我還沒(méi)有飲料呢。-對(duì)不起,女士。我們送飲料的時(shí)候您正在睡覺(jué),我不想打擾您。您想喝點(diǎn)什么?-I’veaskedthreetimesforacupoftea.HowmuchlongerdoIhavetowait?-Oh,I’mverysorry.Idon’tknowhowthishappened.I’llgetyouonerightaway.-我要一杯茶都問(wèn)了三次了,我還要等多久?-哦,實(shí)在對(duì)不起,我不知道怎么會(huì)發(fā)生這樣的事!我馬上給您去拿。I’mafraidIdon’tunderstandEnglishtoowell.Couldyoupleasespeakmoreslowly?對(duì)不起,恐怕我的英文不太好,您能否說(shuō)慢一點(diǎn)?-Iwantchickenrice,butnotnoodles.-I’mverysorryforthemistake.I’llchangeitforyouatonce.Pleasewaitamoment.-我想要雞肉米飯,不是面條。-真是抱歉,我弄錯(cuò)了。我馬上給您換一份,請(qǐng)稍候。I’mgladyoulikethem.Wouldyouliketohavesomemore?您能喜歡我非常高興。再來(lái)點(diǎn)嗎?Wouldyoumindmetakingtheseaway?您介意我把這些東西拿走嗎?-Iwouldliketoseethecockpit.-I’msorry.Itisnotpermittedwhilewearealoft.Youmayseeitafterweland.-我想去看一下駕駛艙。-對(duì)不起。飛機(jī)飛行過(guò)程中不允許進(jìn)去,您可以在我們著陸后再看。-Sithereandchatwithme.-I’dliketo,butIhaveafewmorethingstodo.I’llreturnwhenIamfree.-坐下來(lái)和我說(shuō)說(shuō)話。-我很樂(lè)意,可是我還有點(diǎn)事情沒(méi)做完。等我空下來(lái),我再回來(lái)和您說(shuō)話。Wouldyoubekindenoughtorefrainfromsmoking?You’renotallowedtosmokeonthisflight/innon-smokingarea.請(qǐng)不要吸煙好嗎?本次航班全程禁煙/禁煙區(qū)內(nèi)不能吸煙。Excuseme,sir.MayIremindyouthatpassengersarenotallowedtoremoveemergencyequipmentbythemselves.Pleaseputbackthelifevest.對(duì)不起,先生。我提醒您,旅客們不允許私自移動(dòng)緊急設(shè)備。請(qǐng)將救生衣放回原處。Youfeelpainsinyourearbecauseofachangeinairpressure.Youcanrelieveearachebychewinggumorcandy.您感到耳朵痛是由于氣壓改變的緣故。嚼塊口香糖或糖果就會(huì)好些。Weareencounteringsometurbulence.Pleasereturntoyourseatsandfastenyourseatbelts.我們遇到顛簸,請(qǐng)回到您的座位坐好,系好安全帶。WearegoingtoarriveatChongqingJiangbeiAirport15minutesbehindschedulebecauseofstrongheadwinds.因遇上強(qiáng)烈頂風(fēng),我們到達(dá)重慶江北機(jī)場(chǎng)將晚點(diǎn)十五分鐘。-Thisfoodiscompletelycold!-I’mterriblysorry.Iguessitmustbeonthecounterfortoolong.Pleaseletmetakeitback.I’llbringyouafreshentree.-這些食物是冷的!-實(shí)在對(duì)不起。我想這一定是在臺(tái)子上放得太久了。請(qǐng)讓我把它拿走,我再給您拿過(guò)一份新的。66、Don’tworry.We’llprovidefreeaccommodationforeverypassenger.請(qǐng)不要擔(dān)心,我們將為每位乘客提供免費(fèi)住宿。Excuseme,sir.Couldyoukindlyrefrainfromsingingsoloudly?Afewpassengershavealreadycomplained.對(duì)不起,先生。請(qǐng)您不要大聲地唱歌,有些旅客已經(jīng)在抱怨了。-I’mnotfeelingwell.Doyouhavesometabletforairsickness?-Yes,wehave.I’llbringyouone.Butthetabletworksbestonehourafterusage.-我覺(jué)得不舒服。有治暈機(jī)的藥嗎?-是的,我們有。我給您去拿。但服藥一小時(shí)后藥效最佳。Wehaveemptyseatsinthebackofthecabin.I’lltakeoutthearmrestandyoucanliedown.客艙后面還有空位。我將扶手取下,這樣您就可以躺下來(lái)了。We’llhavetostayhereovernight.Pleasetakeyourbelongingsandpreparetodisembark.我們將在這里過(guò)夜,請(qǐng)拿好隨身物品準(zhǔn)備下飛機(jī)。Don’tworry.We’llprovidefreeaccommodationforeverypassenger.請(qǐng)不要擔(dān)心,我們將為每位乘客提供免費(fèi)住宿。-Iwanttomovetothefirstclass.-Well,letmeseeifthereisanyseatavailable.-我想坐到頭等艙去。-好的,我先看一下有沒(méi)有座位。Sorry,sir.Thereisnovacantseatinthefirstclass.對(duì)不起,先生。頭等艙已經(jīng)沒(méi)有空位了。Wehaveavacantseatinthefirstclass.Pleasecomethiswaytocompletetheupgradingprocedurefirst.Theairfareis____yuanforthefirstclassand____yuanforeconomicclass.Soyou’llhavetopay_____yuanforupgrading.Weacceptcashonly.頭等艙還有一個(gè)空位。請(qǐng)隨我來(lái),先辦理一下升艙手續(xù)。頭等艙的票價(jià)是______,普通艙的票價(jià)是______,因此,您升艙還得付______。我們只收現(xiàn)金。I’msorry,sir.Wedon’tacceptthiscurrency.YouhavetopayitinUS,CanadianandHKdollars,UKpoundsorGermanmarks.對(duì)不起,先生。我們不收這種錢。我們只收美元、加元、港幣、英鎊或德國(guó)馬克。No,thanks.Wedon’taccepttips.It’smypleasuretoserveyou.不,謝謝,我們不收)。能為您服務(wù)是我的榮幸!I’msorrytohearthat,Madam.Whenandwheredoyouthinkyoulostyourhandbag?Areyousureyoulostitinthecabin?女士,真是不幸,您是何時(shí)何地丟失手提包的?您肯定是在飛機(jī)上丟失的嗎?Well,don’tworry.Pleaseleaveyourname,address,telephonenumberandeverythingyouknowaboutyourhandbag.We’lltrytolocateitforyou.Ifwehaveanyinformationaboutit,we’llcontactwithyou.別著急,請(qǐng)留下您的姓名、地址、電話號(hào)碼和有關(guān)您手提包的詳細(xì)情況。我們會(huì)盡力幫您尋找的。如果有消息,我們會(huì)馬上通知您的。-WehaveJohnnieWalker,ChivasRegalandBourbon.Wouldyoulikeanydrinkbeforedinner?-I’dlikeaBourbon.I’lltakeitstraight.-我們有蘇格蘭威士忌、芝華士和波本。用餐前您想來(lái)點(diǎn)什么?-我要一杯波本,直喝。Howdoyoulikeyoursteakdone?Rare,mediumorwell-done?您要什么樣的牛排?嫩點(diǎn)的、適中的還是老點(diǎn)的?-WhatwilltheweatherbelikewhenwearriveatXX?-Accordingtothelatestweatherreport,itisraininginSeoul.Andtheraindoesn’tseemtostop.I’lltellyouifthereisanychange.-我們到達(dá)XX時(shí),那里的天氣會(huì)怎么樣?-根據(jù)最新的天氣報(bào)告,漢城正下雨,而且看起來(lái)一時(shí)也不會(huì)停的。如果那里的天氣有什么變化,我會(huì)告知您。Inordertospeedupthearrivalformalitiesinthedestinationairport,youarerequestedtofillintheformsforCustoms,ImmigrationandQuarantinebeforelanding.為了盡快辦好到達(dá)目的地機(jī)場(chǎng)的手續(xù),需要您在著陸前填好有關(guān)海關(guān)、移民和檢疫的表格。Ifyouhaveanyquestionsordifficultiesinfillingintheforms,pleaseletmeknowandI’llbeveryhappytoassist.填寫(xiě)這些表格時(shí),如有任何問(wèn)題或困難,請(qǐng)讓我知道,我會(huì)非常樂(lè)意協(xié)助您的。Pleasegetyourpassport,healthandvaccinationcertificatesreadyfortheinspection.請(qǐng)將護(hù)照、健康證和預(yù)防接種證明書(shū)準(zhǔn)備好以便檢查。We’llarriveatInchon大約十分鐘后,我們將到達(dá)仁川國(guó)際機(jī)場(chǎng)。當(dāng)?shù)貢r(shí)間是晚間8:10。BeijingisonehourbehindSeoul./Beijingis13hoursaheadofNewYork.北京比漢城晚一個(gè)小時(shí)。/北京比紐約早十三個(gè)小時(shí)。Pleasewatchyourstep.It’srainingandveryslipperyoutside.請(qǐng)小心,外面在下雨,路面很滑。Yourcheckedluggagehastobeclaimedintheterminal.您的托運(yùn)行李必須到候機(jī)樓認(rèn)領(lǐng)。Ifyoucontinuetheflightwithus,pleaseobtainyourboardingpassfromthegroundstaffandwaitfordepartureintheterminal.如果您繼續(xù)隨我們航班飛行,請(qǐng)從地面人員那里領(lǐng)取登機(jī)牌,在候機(jī)樓等待離港。Youmayleaveyourbaggageontheplanebuttakeallvaluablesandimportantdocumentswithyou.Theplanewillstophereforonehourandtenminutes.您可以將行李留在飛機(jī)上,但貴重物品和重要文件必須隨身攜帶。飛機(jī)將在此停留一小時(shí)十分鐘。Fastenyourseatbeltsimmediately.Theplanewillmakeanemergencylandingbecauseofthesuddenbreakdownofengine.馬上系好安全帶。由于發(fā)動(dòng)機(jī)出了毛病,飛機(jī)將做緊急迫降。Takeoutthelifevestfromtheundersideofyourseatandputiton!從座椅下拿出救生衣,穿上它!Don’tinflatethelifevestinthecabin.不要在客艙內(nèi)充氣!Inflatethelifevestbypullingdowntheredtabwhileyouleavetheairplane.一離開(kāi)飛機(jī)立即拉下紅色充氣閥。Thisplanehaseightemergencyexits.Pleaselocatetheexitnearesttoyou.本架飛機(jī)有八個(gè)緊急出口,請(qǐng)找到離你最近的出口。Openyourseatbelts.Leaveeverythingbehindandcomethisway!解開(kāi)安全帶,別拿行李,朝這邊走!Thisbuttonturnsonyouroverheadlight.這個(gè)按鈕用來(lái)開(kāi)亮您頭頂上的(閱讀)燈。97、Thisoneistheseatreclinerbutton,ifyoupressthebutton,thebackofyourchairwillreclinesothatyoucanrelaxandbecomfortable.這是椅背傾斜鈕。如果您按一下,椅背就會(huì)傾斜,這樣您就會(huì)感到輕松而舒適了。98、Fortake-off,theseatmustbeinuprightposition.飛機(jī)起飛時(shí),椅背必須保持垂直。99、IappreciateyourproblemandI’llseeifthereisavacantseatforyou.Pleasetaketheseatforthetimebeing.我理解您,我替您去看看是否有空位。請(qǐng)暫時(shí)坐這個(gè)位子。100、I’lltrytoconsultwiththepersonbesidehimtoexchangeseatswithyou.我盡量和他邊上的那個(gè)人商量一下,和您換個(gè)位子。101、Thetwopassengerswanttosittogether.I’mwonderingifitwouldbepossibleforyoutoexchangeyourseatwithhis.這兩個(gè)旅客想坐在一起,我想知道您是否愿意和他換一下座位。102、It’sourdutytoletyoufeelascomfortableaspossible.讓您感到舒適是我們的職責(zé)。103、Youmaynotleavethebaggagehere.Theaisleshouldn’tbeblocked.您不能把行李放在這兒,過(guò)道不能堵塞。104、I’llkeepitforyoucarefully.我會(huì)為您小心保存的。105、Theairportofourdestinationhasbeenclosed.Thereasonisunknownatthemoment.目的地機(jī)場(chǎng)已關(guān)閉,原因目前還不清楚。106、Theflightwillbedelayedbecauseofatorrentialraininourdestination.由于目的地機(jī)場(chǎng)正下著傾盆大雨,我們航班將會(huì)延誤。107、Wecan’ttakeoffbecausetheairportitclosedduetopoorvisibility.由于低能見(jiàn)度,機(jī)場(chǎng)關(guān)閉,我們不能起飛了。108、Theflighthasbeendelayedbecauseofbadweather.由于天氣惡劣,航班已延誤。109、Theflighthasbeendelayedduetosomemechanicaltroubles.Theengineersarema

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