商務英語unit1facetoface市公開課金獎市賽課一等獎課件

(page7)Firstimpression:Thissectionintroducestheideathat,inbusinesslife,it’simportantnotjusttobeefficientanddoyourjob,butalsotolookandsoundfriendly,confident,sincere,andhelpful…andnotunfriendly,insincere,shy,orunhelpful.Peopleindifferentcountrieshavedifferentideasofwhatsoundsfriendly,politeorsincere.

第1頁第1頁第2頁第2頁alertdistinctfriendlyconfidentcalmhonestskillfulintelligentnicehelpfulpolitesleepyunclearlazydishonestclumsystupidprejudicedInefficientnastyunhelpfuloff-handrudeA：Whatimpressiondoyoutrytogivetothepeopleyoudealwithinbusiness?B:Itrytobepleasant,sincereandefficient.A:Whatimpressiondoyoutrynottogive?B:Ｉtrynottobeunfriendly,shyandaggressive.

第3頁第3頁Keypointtomeetpeopleforthefirsttime:

ANiceSmileandFriendlyEyeContact第4頁第4頁(page9,A)AnAustralian,anIndian,aBrazilian,aNewZealander,aCanadian,aNorwegian,aFrenchmanorFrenchwomenorFrenchperson,ASaudiArabian,aDutchmanorDutchwomenorDutchperson,aSwede,aHungarian,anAmerican句型練習：A：IcomefromChina.B:IfyoucomefromChina,YouareaChinese.第5頁第5頁第6頁第6頁第7頁第7頁1.4Focusesmoreonnonverbalbehaviors:gestures,paralanguagesandbodylanguages.(mylecture)1)

makesurethatotherpeoplefeelcomfortabletalkingtoyou2)

yourtoneofvoice:(Why,Whyisthat,Really)3)

yourexpression:unchangingsillysmile,frown,watchtime4)

thenoisesyoumake:blinking,sighing,clickyourpen,tapingyourfoot,“itisverygoodofyoutoseeme…yawn..sigh…now,ifIcouldhavejustfiveminutesofyourtime…?”第8頁第8頁5)

Yourbodylanguage:thewayyoustandandsit:ifyouhaveyourarmcrossedyoumaylookdefensive.Ifyouslumpinthechairyoumaylooksleepy,ifyousituprightwithyourshouldersback,youmaylookeagerandalert.Overdoinganyofthesethingswillshowthatyouareinsincere.6)

Yourappearance:differentbusinessclothes,areacceptableindifferentcountriesandcompanies.Blackshoeswithwhitesocks,atie,longhair,nail,7)

Yoursmell,touseperfume,deodorantstocombatbodyodour,differentculturefindsdifferentsmellunpleasant.第9頁第9頁第10頁第10頁第11頁第11頁第12頁第12頁第13頁第13頁第14頁第14頁第15頁第15頁第16頁第16頁第17頁第17頁Answerthefollowingquestionsaboutbusinessculturebothbypicturesandwords.PPTtask1:Whatkindofclothesarewelcomeinyourcompany,andwhatkindofclothesarenot.PPTtask2：Inwhatwaysdoesyourcompany/businesshavebusin