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E-business(electronicbusiness),atermcoinedbyIBM’smarketingand
Internet
teams
in
1996,
is
defined
as
the
application
ofinformation
and
communication
technologies
in
support
of
businessactivities.
It
enables
companies
to
link
their
internal
and
externaldata
processing
systems
more
efficiently,
to
work
more
closely
withsuppliers
and
partners,
and
to
better
satisfy
the
needs
of
theircustomers.
In
this
unit,
we
will
learn
about
e-business
throughconcreteexamples.?
Listening?
Writing?
SpeakingActivityLead-inUnit5E-BusinessActivityGroup
discussion?
Divideintogroupsof4-5anddiscussthefollowingquestions:Whatise-business?Whatareitsfunctions??
Divisionofthetextintothreepartsaccordingtothetitle.TheFutureof
E-Business:Growth,Opportunities,andChallengesLead-inUnit5E-BusinessActivityListen
to
an
introduction
to
the
concept
of
e-business,and
fill
in
the
blanks
with
the
exact
words
you
hear.collaboratingwithbusinesspartnersIBMpartsandsuppliesdojointresearchE-Business
?
Text
AThe
Future
of
E-Business:
Growth,Opportunities,
and
Challenges?
Specializedvocabulary?
FormalEnglishTextACriticalreadingandthinkingUnit5E-BusinessBackgroundinformationE-Business?
AtermusedtodescribebusinessesrunontheInternet,orutilizingInternettechnologiestoimprovetheproductivityorprofitabilityofabusiness.Inamoregeneralsense,thetermmaybeusedtodescribeanyformofelectronicbusiness—thatistosay,anybusinesswhichutilizesacomputer.Inmostcontextse-businessrefersexclusivelytoInternetbusinesses.TextACriticalreadingandthinkingUnit5E-BusinessOverview—TextanalysisGrowth?
Definition
of
business
modelsAbusinessmodelrepresentsagroupofcommoncharacteristicsandmethodsofdoingbusinesstogeneratesalesrevenuesandreduceexpenses.TextACriticalreadingandthinkingUnit5E-BusinessOverview—Textanalysis?
Two
most
popular
e-business
modelsB2BType1:Focusingonfacilitatingsalestransactionsbetweenbusinessese.g.DellType2:involvingacompanyanditssupplierse.g.GM;FordTextACriticalreadingandthinkingUnit5E-BusinessOverview—TextanalysisB2C?
focusingonindividualconsumers?
understandinghowconsumersbehaveonline?
AfewquestionsforB2Ccompaniestoanswer?
Theimportanceoflong-termrelationshipwithcustomere.g.Barnes&NTextACriticalreadingandthinkingUnit5E-BusinessOverview—Textanalysis?
Other
modelsC2BC2CO2OTextACriticalreadingandthinkingUnit5E-BusinessOverview—TextanalysisOpportunities?
Internetwillcontinuetoexpandalongwithrelatedtechnologies.?
Todate,onlyasmallpercentoftheglobalpopulationusestheInternet.?
Increasinguseofsmartphonesandothermobiledevices?
Firmsthatadaptexistingbusinessmodelstoanonlineenvironmentwillcontinuetodominatedevelopment.TextACriticalreadingandthinkingUnit5E-BusinessOverview—TextanalysisChallenges:adaptingtoenvironmentalforcesType
ofenvironmental
DefinitionforcesFactorsinvolvedTextACriticalreadingandthinkingUnit5E-BusinessOverview—TextanalysisType
ofenvironmental
DefinitionforcesFactorsinvolvedInternalforcesfactorscloselyafirm’splanningassociatedwiththeactionsanddecisionstakingplacewithinafirmactivities,organizationstructure,humanresources,managementdecisions,informationdatabase,availablefinancingExternalforcesfactorsaffectinge-businessplanningthat
demographic,societal,originatefromoutside
economic,competitive,globalization,theorganizationtechnological,andpoliticalandlegalforcesTextACriticalreadingandthinkingUnit5E-BusinessGroupdiscussion?
Listsomefamouse-businessesyouknow.?
Whatarethesee-businessesmostfamousfor??
Whataretheirrespectivebusinessmodels??
Whatistheirgreatestsource(s)ofrevenue?TextALanguagebuilding-upUnit5E-BusinessSpecializedvocabularyTranslatethefollowingtermsfromEnglishintoChineseorviceversa.?
e-businessmodels?
reduceexpenses?
電子商務(wù)模式?
減少開銷?
corporateclients?
企業(yè)客戶?
unsoldinventory?
未售的存貨?
批發(fā)商和零售商?
比較購(gòu)物?
wholesalersandretailers?
comparisonshopping?
buyingpreferences?
individualizedservice?
購(gòu)物偏好?
個(gè)性化服務(wù)TextALanguagebuilding-upUnit5E-BusinessSpecializedvocabularyTranslatethefollowingtermsfromEnglishintoChineseorviceversa.?
創(chuàng)造銷售收入?
簡(jiǎn)化交易程序?
generatesalesrevenues?
facilitatesalestransactions?
標(biāo)價(jià)合理、高品質(zhì)的電腦產(chǎn)品
?
fairlypriced,high-qualitycomputerproducts?
largequantitiesofrawmaterials?
大量的原材料?
increasethevolumeofpurchases?
增加購(gòu)買量?
buildlong-termrelationshipswiththecustomers?
與消費(fèi)者建立長(zhǎng)期的關(guān)系?
broadbandaccesstotheInternet?
因特網(wǎng)寬帶連接?
informationdatabase?
信息數(shù)據(jù)庫(kù)TextALanguagebuilding-upUnit5E-BusinessSpecializedvocabulary?
salesrevenue:
銷售收入Salesrevenue
istheamountrealizedfromsellinggoodsorservicesinthenormaloperationsofacompanyinaspecifiedperiod.Companiescancalculatetheir
salesrevenue
fromaderivednumberbasedonthecostofaunitandthenumberofunitssold.TextALanguagebuilding-upUnit5E-BusinessSpecializedvocabulary?
conductbusiness:
開展業(yè)務(wù)Hesaidhehadto
conductsomebusiness
withthegrainmerchant.?
salestransaction:
銷售,交易Everyday,millionsofpeopletakepartincountless
salestransactionsacrosstheglobe,creatingaconstantflowofvalue.TextALanguagebuilding-upUnit5E-BusinessSpecializedvocabulary?
carryingcosts:
持有成本Inmarketing,
carryingcost
referstothetotalcostofholdinginventory.?
comparisonshopping:
貨比三家Sisa
comparisonshopping
websitethatcomparespricesandproductsatonlinestorestohelpconsumerssavemoney.TextALanguagebuilding-upUnit5E-BusinessSpecializedvocabulary?
long-termrelationships:
長(zhǎng)期關(guān)系Oureffortsarefocusedinbuildingandmaintaining
long-termrelationships.?
buyingpreference:
購(gòu)買傾向Thecompanycouldcarryoutthequestionnairestomakesurethecustomers’
buyingpreference
andtheirhabitsofbuyingtoys.TextALanguagebuilding-upUnit5E-BusinessFormalEnglishThefollowingsentencesareselectedfromTextA.Replacetheunderlinedformalwordswithlessformalones.knowmorethanenoughveryimpressive,extraordinaryTextALanguagebuilding-upUnit5E-BusinessFormalEnglishgiveprotectTextAUnit5E-BusinessSuggestedanswersCompletethefollowingsentenceswiththecorrectformofthetermsinthebox.conductbusinessHumanresourcesTextAUnit5E-BusinessSuggestedanswersCompletethefollowingsentenceswiththecorrectformofthetermsinthebox.buyingpreferencesgeneratesalesrevenue–
Backgroundinformation–
SpeakingTextBBackgroundinformationUnit5E-BusinessAnotherwaytolookate-businessmodels?
Storefront(店面)model?
Auctionmodel?
Portalmodel?
Dynamic-pricingmodel?
AdvertisingTextBBackgroundinformationUnit5E-BusinessStorefrontmodel?
Buyersandsellersinteractdirectly.?
ManyleadingstorefrontmodelcompaniesareB2C?
Theshopping-carttechnology
isthemostcommonlyuesedtool?
Onlineshoppingmalls
gatherawidevarietyofvendorsfortheconvenienceofconsumersTextBBackgroundinformationUnit5E-BusinessAuctionmodel?
Asellerpostsanitemforsell,setsaminimumpriceandadeadlinetoclosetheauction.?
Abidderviewsthecurrentbiddingactivityandplacesabid—usuallyindesignatedincrements.?
Auctionsitesusuallyrequireacommissiononsalesthereverse-auctionmodelallowsthebuyertosetapricethatsellerscompetetomatch,orevenbeat.TextBBackgroundinformationUnit5E-BusinessPortalmodel?
Horizontalportals(水平門戶):orsearchengines,theyaggregateinformationonabroadrangeoftopics?
Verticalportals
(垂直門戶):theyofferinformationonasingleareaofinterestTextBBackgroundinformationUnit5E-BusinessDynamic-pricingmodel?
Name-your-pricemodel:customersstatethepricetheyarewillingtopay,andtheymustmakethepurchasewhensuchapriceisacceptedbybusinesses.(e.g.P)?
Comparison-pricingmodel(e.g.P)?
Demand-sensitivepricingmodel(groupdiscounts)(e.g.G)?
Barteringmodel(以貨易貨):offeroneiteminexchangeforanother(e.g.U)?
Rebates(退款):customersreceivearebateoneverypurchase.(e.g.E)TextBBackgroundinformationUnit5E-BusinessAdvertisingMajorrevenuemodels?
CPM(CostPerMille)orCPT(CostPerThousandImpressions)每千人成本,千人印象成本?
CPV(CostPerVisitor)單個(gè)訪問(wèn)者成本?
CPV(CostPerView)單次瀏覽成本?
CPC(CostPerClick)orPPC(Payperclick)單次點(diǎn)擊成本,按點(diǎn)擊付費(fèi)?
CPA(CostPerActionorCostPerAcquisition)orPPF(PayPerPerformance)單次行動(dòng)成本,按業(yè)績(jī)付費(fèi)?
CPA(CostPerConversion)單次轉(zhuǎn)化成本TextBCriticalreadingandthinkingUnit5E-BusinessTextanalysisCase1:Travelocity?
WhatbusinessmodelshasTravelocityadopted??
OfPorter'sthreegenericcorporatestrategies,whichhasTravelocityadopted??
WhatisTravelocity'sgrowth/expansionstrategy?TextBCriticalreadingandthinkingUnit5E-BusinessTextanalysisTravelocity'sbusinessmodels?
B2C?
shopfrontmodel(shoppingmall:flights,hotels,carrentals,travelpackages)?
verticalportalmodel?
dynamicpricingmodel(comparison-pricing;)TextBCriticalreadingandthinkingUnit5E-BusinessTextanalysisCorporatestrategy?
Startingfromlowcost?
Migratingtowarddifferentiationtobuildcustomerloyalty?
Focusingonthewholetravelexperience?
CustomerBillofRights?
Encouragingcustomerstocall(athighercosts)?
Honorcommitmenttocustomerseveniferroneouslycommitted?
User-friendlywebsiteredesignTextBCriticalreadingandthinkingUnit5E-BusinessTextanalysisGrowth/expansionstrategy?
Fromplaneticketstotravelpackages?
FromB2CtoB2B(corporatetravel)?
FromAmericatointernational(usedtobeaU.K.company)?
FromonewebsitetoseveralTextBCriticalreadingandthinkingUnit5E-BusinessTextanalysisCase2:AWinningformulaforfashionretail?
livechat:在線聊天Live
chat
allowsyourbusinesstointeractwithyourwebsitevisitorsinrealtime.?
rock-bottomprice:
最低價(jià)Hesaid$50.00wasthe
rock-bottom
price.TextBCriticalreadingandthinkingUnit5E-BusinessTextanalysis?
mediacoverage:媒體報(bào)道The2003invasionofIraqinvolvedunprecedentedU.S.media
coverage,particularlybyFOXNews.?
giftcertificate:
禮品券Lookingforlastminutegiftideas?PurchaseAlaskaAirlines
gift
certificates
onlineforfriendsandfamily.TextBCriticalreadingandthinkingUnit5E-BusinessTextanalysis?
travelpackage:旅行套餐Findcheap
travel
packages
anddealsthatmeetyourbudgetandtravelneeds.?
adcampaign:廣告宣傳活動(dòng)Agood
advertising
campaign
willincreasesales.Unit5E-BusinessListeningJeffBezos:BoyBillionaireListen
once
and
answer
the
following
questions.?
AtwhatratewastheInternetgrowingbackintheyear1994??
WhatproductdidJeffexpectthatpeoplewouldmostlikelytobuyontheweb?Andwhy??
WhatdidJeff’smomthinkaboutgivingfamilysavingstoJeffwhenhestartedAmazon??
Why,accordingtoJeff,isn’tafamilygaragethebestplacetolaunchahigh-techcompany??
WhatdidJeffandhisteamhaveinmindasatopprioritywhentheyaddedsomethingontotheirwebsite?Unit5E-BusinessListeningJeffBezos:BoyBillionaireKeys:?
2300%ayear.?
Books.Bookscanbeextensivelycatalogedandareeasytoship.Theyareoneofthethingsyou’vethisadvantageonline—you’veinfiniteshopspace.?
ShethoughttheinvestmentwasnotinAmazon,ayetunnamedcompany.TheinvestmentwasinJeffandtheyhadmadealifetimeoftheirinvestmentsinJeff.?
Itisnotbecauseafamilygaragemightrunoutofroomforpeople,butbecauseitmightrunoutofelectricpower.?
Simplicity.Unit5E-BusinessListeningFill
in
the
blanks
as
you
listen
a
second
time.1.
OriginallycreatedbytheUSDefenseDepartment,theInternethasonlyrecentlybeenopentothepublic.Atfirst,sendemailsandsearchdatabasespeopleuseditto___________________________.2.
Peoplereallyforgethow_________
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