面試經(jīng)典問答大全（中英文雙版）（強(qiáng)推）

我以前面試過,我也在別的公司主持過很多面試.其實(shí),對新畢業(yè)的學(xué)生來說,知識并不是最主要的,很多正規(guī)面試的場合,考察的并不是你究竟學(xué)過什么,會什么;而是考你的素質(zhì).也就是說,對于問你的問題,答案并不重要!!!那么,考察的是什么呢?基本上就是:沉穩(wěn),機(jī)敏,誠實(shí),會傾聽,懂思考,善交流,有主見,虛心.當(dāng)然,有的時(shí)候,主試官的好惡也要占很大的比重.具體化一下:1.沉穩(wěn)'不急躁,勝不驕敗不餒,從容不迫,不浮華,舉止得體,不緊張.2.機(jī)敏'能夠快速反應(yīng),應(yīng)變.3.誠實(shí)'不知道就是不知道,不掩飾,這點(diǎn)非常重要.4.會傾聽'能聽懂對方說的是什么,問的是什么.5.懂思考'能夠發(fā)現(xiàn)問題,提出問題.6.善交流'能把自己的想法準(zhǔn)確的表達(dá)出來,能給對方插話的余地和時(shí)間.7.有主見'有自己的見解,敢于反駁對方的觀點(diǎn).8.虛心'這點(diǎn)就不用說了吧?呵呵面試的時(shí)候,主面會有表格在填寫,基本是以上內(nèi)容的打分情況.為什么素質(zhì)這么重要呢?因?yàn)?你們學(xué)的再多,也是皮毛,都是舊的東西,并且沒有實(shí)踐經(jīng)驗(yàn).在實(shí)踐的過程中,素質(zhì)好的學(xué)生,才會高效的完成工作,才能和周圍的人配合好,才會有很好的學(xué)習(xí)效率.用行話說,就是"上手比較快"最后請大家認(rèn)真思考一下:我表達(dá)的意思清楚,具體,明確嗎?我是怎么表達(dá)出來的呢?有可行性嗎?1、問：為什么在這個(gè)行業(yè)里你能做得特別出色？終于能夠除掉生面團(tuán)上面的不同條紋了，這意味著我們能比以前投資更多的產(chǎn)品了。額外的研究并把適當(dāng)?shù)木\(yùn)用到你的工作上？給予具體的回答。Q:Whywouldyoubeparticularlygoodatthisbusiness?A:Iwasapastrychef,soIunderstanddessertproductswellandcanhelpyouwithnewproductdevelopment.Recentpreservativeshavecomealongwaytowardeliminatingtexturedifferenceinpastrydough.Thismeanswecaninvestigatemanymoreproductsthanbefore.問：你是如何關(guān)注當(dāng)前時(shí)勢的？通訊。我還有一大群分析家朋友。Q:Howdoyoustaycurrent?A:IporeovertheWallStreetJournal,theTimes,InstitutionalInvestor,andseveralmutualfundnewsletters.AndIhaveanumberoffriendswhoareanalysts.2、問：為什么你認(rèn)為你對該行業(yè)會保持長久的興趣？使你不需晉升就可以獲得發(fā)展嗎?這家企業(yè)里什么使你最受鼓舞？你可以提供什么證據(jù)來證明你的興趣來源于你極度的好奇——可能回到幾年前的時(shí)間去找這個(gè)證據(jù)——而不是目前這些你可能放棄的一時(shí)興致?Q:Whydoyouthinkthisindustrywouldsustainyourinterestoverthelonghaul?A:ThetechnologyintheindustryischangingsorapidlythatIseelotsofroomforjobenhancementregardlessofpromotions.Iamparticularlyinterestedinthemanyapplicationsformultimediaasatrainingtool.3、問：5年之內(nèi)你想處于什么位置？能。上就會把你從進(jìn)一步的考慮中淘汰掉。Q:Wheredoyouwanttobeinfiveyears?A:I'dliketohavetheopportunitytoworkinaplantaswellasatthehomeoffice.Ialsohopetodevelopmymanagementskills,perhapsbymanagingasmallstaff.4、問：描述你的理想職業(yè)。東西。避免談具體的時(shí)限和工作頭銜。Qescribeyouridealcareer.A:Idliketostayinafieldrelatedtotrainingnomatterwhathappens.Iwastoointerestedinbusinesstoworkatauniversity,butIbelievethatteachingissomehowinmyblood.IvebeengoodatsalesbecauseItookthetimetoeducatemyclients.NowIlookforwardtotrainingthenewhires.5、問：如果你有無限的時(shí)間和經(jīng)濟(jì)來源，你會怎樣使用它們呢？Q:Ifyouhadunlimitedtimeandfinancialresources,howwouldyouspendthem?A:Idlovetobeabletotakeseveralexecutiveseminarsonfinancialmanagementthatarentgearedtowardfinancialexperts.IdalsolovetobeabletoshutdownmydepartmentlongenoughtosendeveryonethroughanOutwardBoundtypeprogram.Finally,Idprobablytravelandlookatforeigncompetitors,andenjoythefoodalongtheway.Whatwouldyoudo?6、問：假如現(xiàn)在是你在我們公司做首次年度總結(jié)，我該告訴你一些什么呢？留下積極的印象?！暗改芨鼫?zhǔn)時(shí)地出現(xiàn)”絕對不是一個(gè)好答案。記住，重點(diǎn)談一兩點(diǎn)你個(gè)人的優(yōu)勢。Q:Ifthiswereyourfirstannualreviewwithourcompany,whatwouldIbetellingyourightnow?A:Youdbethankingmeforajobwelldoneandwouldbeexplaininghowyoulookforwardtocontinuingtoseegoodworkfromme.Furthermore,Iwouldanticipateyourexplaininghowyoureallyappreciatedmyputtinginextratimeonsomekeyprojectsandhowmycreativethinkinghelpedcomeupwithsomeinnovativesolutionstoexistingproblems.7、問：告訴我一些有關(guān)你自己的但在你的簡歷上又沒有反映出來的東西。答：你可能不知道我16歲就開始管理自己的投資組合，我認(rèn)為你能理解我對投資銷售方面8年里我平均每年獲得12%Q:TellmesomethingaboutyourselfthatIdidntknowfromreadingyourresume.A:YouwouldntknowthatIvemanagedmyownsmallportfoliosinceIwassixteen,butIbelievethatitsimportantforyoutounderstandmyinterestininvestmentsales.Iveaverageda12percentreturnoverthepasteightyears.8、問：告訴我你了解這家公司的什么。來自顧客和員工的一些反饋意見說出來可能會給招聘者留下印象。Q:Tellmewhatyouknowaboutthiscompany.A:Iservedasaninternanalysttoarestaurantlastsummer,soIfollowedallthesteakhousechainsclosely.Whatyouvedoneespeciallywellisfocusonalimitedmenuwithgreatconsistencyamonglocations;thebusinesstravelertrustsyourproductanywhereintheU.S.Imparticularlyinterestedinyourrealestatefinancegroupandexpansionplans.9、問：你從我們公司的顧客、員工，或者別人那兒了解了我們公司的一些什么情況？公司感興趣。什么是你可以用來證明你興趣的最有力的例子？Q:Whathaveyoulearnedaboutourcompanyfromcustomers,employees,orothers?A:Iactuallycalledseveralofthekeyaccountsmentionedinyourbrochure.TwoofthecustomersIspokewithexplainedwhytheycontinuedtobuyfromyouyearafteryear.Yourdistributionoperationisphenomenal.Arethereanyserviceimprovementsyouthinkcouldstillbemade?10、問：為什么你想在這里工作？企業(yè)的欲望。Q:Whydoyouwanttoworkhere?A:Ilostabidseveralyearsagotoyourcompany.Irealizedthenthatproductsinthecomputerindustryarebecomingincreasinglysimilar.Theyresosimilarnow,andretailpricesaresocompetitive,thatserviceisthebestwayforacompanytodistinguishitselffromthecompetition.Thiscompanyhasthebestservicerecordofallitscompetitors,andIbelieveitwilldominatethebusinessinthelongrun.11、問：公司有什么特別的方面使你最感興趣？3絕對沒問題的。Q:Whatparticularaspectofthecompanyinterestsyoumost?A:IammostinterestedinyourLatinAmericandevelopments.Myfatherwasanarmyofficer,sowelivedforthreeyearsinLatinAmerica.Iknowyouhavejustenteredjointventureswithtwoprocessingcompaniesthere.Whatareyourplansforthenextfewyears?12、問：對我們最新的產(chǎn)品和廣告你有什么見解？定的評價(jià)。Q:Whatdoyouthinkofournewestproductandads?A:Itseemsthatyournewadsaretryingtoshowthatbreakfasttimeisfamilytime,withacertainwholesomeness.Areyoudoingthistobalanceagainsttherecentbadpressabouthighfatfoods,withoutattackingtheissuedirectly?13、問：告訴我你認(rèn)為我們公司在業(yè)內(nèi)有什么突出的優(yōu)點(diǎn)？們最相當(dāng)?shù)母偁帉κ侄裕銈円策€是處于有利地位。描述你認(rèn)為公司做得非常好的事情，尤其是相對其競爭力而言。解釋經(jīng)濟(jì)實(shí)力對一個(gè)公司來說是何等的重要。Q:Tellmewhatyouthinkourdistinctiveadvantageiswithintheindustry.A:Withyourlowcostproducerstatusandheadquartersoperationinalowcostareaofthecountry,youseeminabetterpositiontobeabletospendaggressivelyonR&D,eveninadownyear,comparedtoyourclosestrival.14、問：作為一家企業(yè)，你認(rèn)為我們哪些領(lǐng)域最易受攻擊？衷該企業(yè)，那么你對該工作的前景很可能早就胸有成竹了。Q:Wheredoyouthinkwerethemostvulnerableasabusiness?A:Yourcashpositionandstrongproductpresencemakeyouanattractivetargetforatakeover.Thatsmyonlymajorcomcern.Ihavealreadyworkedforoneorganizationthatmergedwithanother,butIalsoknowIcanweatherthestorm.15、問：如果你來經(jīng)營這家公司，你會有什么不同的做法？者樣你可能會學(xué)到有價(jià)值的東西。Q:Whatwouldyoudodifferentlyifyouranthecompany?A:Imightinvestigatewhethertoselloffthelightmanufacturingbusinessesandstartanaggressivesupplierrelationsprogram.16、問：你在應(yīng)聘別的公司嗎？應(yīng)聘什么職位？試過幾家大型國有快餐連鎖店，如SUPERBURGER和CLACKEYSCHICKEN。通常情況下，應(yīng)Q:Whatotherfirmsareyouinterviewingwith,andforwhatpositions?A:Actually,Ivedefinitelydecidedtopursueacareerasarestaurantmanager,soIamapplyingonlyforrestaurantmanagementtrainingprograms.Iverecentlyhadinterviewswithseveralotherlargenationalfastfoodchains,suchasSuperBurgerandClackey'sChicken.17、問：你認(rèn)為你的資深能力完全超出這份工作所需的能力嗎？/己的能力表現(xiàn)得完全自信。Qoyoubelieveyoureoverqualifiedforthisposition?A:Notatall.Myexperienceandqualificationsmakemedomyjobonlybetter,andinmyopinion,mygooddesignskillshelptosellmorebooks.Mybusinessexperiencehelpsmeruntheartdepartmentinacostefficientmanner,thussavingthecompanymoney.Finally,IthinkImabletoattractbetterfreelancetalentbecauseofallmyindustrycontacts.Myqualificationsarebetterforthecompany,too,sinceyoullbegettingabetterreturnforyourinvestment.Again,Iminterestedinestablishingalongtermrelationshipwithmyemployer,andifIdidwell,Iwouldexpectexpandedresponsibilitiesthatcouldmakeuseofevenotherskills.18、問：如果我們的競爭對手給你一份工作，你將會怎么做？這也同樣是你詢問面試官的見解的好時(shí)機(jī)。Q:Whatwouldyoudoifoneofourcompetitorsofferedyouaposition?A:Idsayno.Imnotinterestedinotherplayersinthisindustry.IwanttoworkforNikebecauseIwonanumberofraceswearingtheNikebrand.BecauseofmypositiveexperiencewithNike,IknowIdbeconvincingsellingyourproducttoretailers.19、問：為什么你準(zhǔn)備辭去現(xiàn)在的工作？一個(gè)貸款人的經(jīng)驗(yàn)已為我招募新的貸款人納入培訓(xùn)項(xiàng)目做了特別的準(zhǔn)備。給出2～3個(gè)你準(zhǔn)要指出為什么你相信現(xiàn)在這個(gè)職位會提供給你挑戰(zhàn)的機(jī)會和你期望的另一些職責(zé)。Q:Whyareyoureadytoleaveyourcurrentjob?A:Myinterestliesinreturningtothebankingindustry.Icanworkinhumanresourcesmanagementinmanyenvironments,butIbelievethatmyexperienceasalenderpreparesmeexceptionallywellforrecruitingnewlendersintothetrainingprogram.20、問：是什么促使你想從事這類工作？你喜歡的事情而獲得報(bào)酬。面試官會想知道你的興趣是否和該特定的工作一致。Q:Whatmotivatesyoutodothiskindofwork?A:Ivebeenfortunateinmyownschooling;Ihadwonderfulteachers.Iwanttobethatsamekindofteacher,whonotonlyencourageskidstolearnbutalsosetsanexamplethatinspiresotherstowanttoteach.Inthelongrun,thatsourbestchanceofturningaroundthequalityofeducationinthisstate.21、問：做這份工作，你想要什么樣的工資待遇？里最高的工資。你能透露一下你們的工資范圍嗎？招聘者想淘汰那些金錢目標(biāo)不現(xiàn)實(shí)的人。,然后讓他對比你的學(xué)歷程度和這個(gè)職位一般的要求作出考慮Q:Whatsalarywouldyouexpectforthisjob?A:Basedonyourjobdescription,whichmentionsthatyouprefersomeonewithamaster'sdegreeinengineering,IhopeyouConsiderthefactthatmyskillsmeetyourhigheststandards.Therefore,I'dexpectasalaryatthehighendofyourpayrangeforthepositionclassification.Canyougivemesomeindicationofyourrange?22、問：你可以帶來什么別的人選不可能提供的新技能或新見解嗎？求職者為這份工作帶來意外價(jià)值的動力。你是否仔細(xì)考慮過這份工作?是否斟酌過當(dāng)前的工Q:Whatnewskillsorideasdoyoubringtothejobthatothercandidatesarentlikelytooffer?A:BecauseIveworkedwiththeoldestplayerinthisindustry,Icanhelpyouavoidsomeofthemistakeswemadeinourestablishedmarkets.Ithinkthatretainingyourcorecustomerbaseismoreimportantthansecuringnewaccountsrightnow23、問：前一份工作里，什么是你希望完成但卻不能完成的事情？些8～25辭去目前的工作？在該工作上的才能，要避免過多地談過去那份工作的缺陷。Q:Whatwouldyouliketoaccomplishthatyouweren'tabletoaccomplishinyourlastposition?A:Iwashamperedbyasmallbudgetthatlimitedourmarketingeffortstoprintadsandothertraditionalresources.I'dliketoexploreinteractivemedia,becausetheeighttotwentyfiveyearoldcategoryrespondstocomputerbasedmedia.24、問：在過去短短的幾年時(shí)間里，你的職業(yè)動機(jī)是如何變化的？有很大的聯(lián)系。Q:Howhaveyourcareermotivationschangedoverthepastfewyears?A:WhenIstartedinsales,IdidntrealizehowmuchI'dmissitifIleft.NowIwanttostayclosetothefieldorganization,eventhoughI'mlookingformarketingjobs.Yourfirmattractsmebecausetheaccountteamconceptwouldkeepmeintunewithcustomerneeds.25、問：我為什么要聘用你？作了5使這個(gè)問題不問到，你也應(yīng)該找機(jī)會在面試過程中說出來，大約就在你結(jié)束談話的時(shí)候。Q:WhyshouldIhireyou?A:Myunclehadacompanythatwasasmallscalemanufacturerintheindustry,andalthoughhelatersoldthebusiness.Iworkedthereforfivesummersdoingallsortsofoddjobs.ForthatreasonIbelieveIknowthisbusinessfromthegroundup,andyoucanbeassuredthatIknowwhatIdbegettingintoasaplantmanagerhere.26、問：你的關(guān)鍵技能是什么？6年以后，我拓展了大量的關(guān)鍵技能，包括商務(wù)模型、過程重建、軟件包評價(jià)和在UNIX和C語言環(huán)境下的優(yōu)秀編程技能。我非常高興這些技能都是你作與正在面試的這份工作作比較。Q:Whatareyourkeyskills?A:Afterworkingsixyearsasaseniorsystemsanalyst,I'vedevelopedanumberofkeyskills,includingbusinessmodeling,processreengineering,softwarepackageevaluation,andexcellentprogrammingskillsinUNIXandCenvironments.Iwasverypleasedtodiscoverthatthesearetheskillsyou'reseeking.Doyouwanttohearaboutspecificexamplesofmywork?27、問：你的實(shí)力是什么？且對他們的才華和解決問題的能力有較好的直覺。這種技能在我看來和這份工作直接相關(guān)。我知道你要求有33年實(shí)際水平的人相這份工作的。Q:Whatareyourstrengths?A:Mystrengthsareinterpersonalskills,andIcanusuallywinpeopleovertomypointofview.Also,Ihavegoodjudgmentaboutpeopleandanintuitivesenseoftheirtalentsandtheirabilitytocontributetoagivenproblem.Theseskillsseemtomedirectlyrelatedtothejob.Inoticethatyourequirethreeyearsworkexperienceforthisjob.AlthoughmyresumeshowsthatIveonlytwoyearsexperience,itdoesn'tshowthatItooktwoeveningcollegecoursesrelatedtomyfieldandhavebeenactiveinoneoftheprofessionalsocieties.Ialsotrytogainknowledgebyreadingtheindustry'stradejournals.I'mcertainthatmycombinedknowledgeandskilllevelistheequivalentofthatofotherpeoplewhoactuallydohavethreeyearsworkexperience.I'malsocurrentlyenrolledinatimemanagementcourse;Icanalreadyseetheeffectsofthiscourseatworkonmypresentjob.28、問：你的經(jīng)驗(yàn)如何與這份工作有關(guān)呢？提出問題，使面試官接受你的理論依據(jù)。Q:Howisyourexperiencerelevanttothisjob?A:InmycurrentjobI'verecentlycompletedthreereengineeringprojects.Igatheredallthenecessarymarketdata,developedabenchmarkingprogram,andputtogetherateamtodotheevaluationandanalysis.AsaresultI'mreadytotacklethemajorreengineeringprojectthatyouvelistedasthepriortyofthisjobduringthefirstyear.InmypastjobIwastheliaisonbetweentheprojectengineeringgroupandtheinstrumentationgroupinthetestingofanewturboengine.Thisexperiencewillalsohelpmetacklethisjob,whichinvolvesacloseandcarefulworkingrelationshipbetweenyourtechnicalgroupandyourfieldtestinggroup.29、問：對于這項(xiàng)工作你認(rèn)為什么技能是最重要的?Q:Whatskillsdoyouthinkaremostcriticaltothisjob?A:Theabilitytoevaluatealloftheregulatoryandcompetitiverequirementsforyournewproductarecritical.I'vehadconsiderableexperienceinthisareaasastrategicmarketingandregulatorypolicyanalystinmymostrecentjob,andalsoinmyfirstjob.問：你在這份工作里想提高什么技能？5年，所以你負(fù)責(zé)管理整個(gè)部門的機(jī)會就可能受到妨礙。Q:Whatskillswouldyouliketodevelopinthisjob?A:I'dliketodevelopmynegotiatingskills.I'vehadconsiderableexperienceinterpretingandimplementinglargecontracts,butIvebeenlimitedinnegotiatingtheactualconditions,costs,andstandardsforamajorcontract.Ibelievethisjobwilloffermetheopportunitytobeamemberofanegotiatingteamandtherebytobeginacquiringtheskillsnecessarytoleadtheteam.304表明你有興趣提高工作的等級，處于領(lǐng)導(dǎo)位置上等。Q:Ifyouhadtostayinyourcurrentjob,whatwouldyouspendmoretimeon?Why?A:Ifstayinmycurrentjob,Idliketogainmoreexperienceinlabornegotiating.Inparticular,I'dliketohelpnegotiatelaborcontracts,resolvegrievancesatthestep4level,andpreparegrievancesforarbitration.Mybackgroundinallotherareasofhumanresourcesisstrong,andIbelievelaborrelationsexperiencewillroundoutmyskillssothatIcanhavetheopportunitytomoveupasadepartmentheadoravicepresidentinthefuture.31問：你如何豐富你目前就任的工作？答：回想1993年時(shí)，我是一家電報(bào)和無線電公司的研究助理。正當(dāng)我們?nèi)〉蔑w速發(fā)展時(shí)，此而受到贊揚(yáng)，并被告知我將納入下次舉辦的價(jià)格小組。展示一項(xiàng)能不斷地為你的工作增倦或?qū)χ槐Щ孟搿:Howcouldyouenrichyourcurrentjob?A:WhenIwasaresearchassistantforthecableandwirelesscompanybackinninetythree,atatimewhenwewereexperiencingrapidgrowth,ourpricinganalystabruptlyresignedforabetterjob.Duringthesearchtofillhisposition,Ivolunteeredtohelpoutwithoneofthemajorgovernmentprojects.Iworkedconsiderableovertime,studiedonmyown,andhelpedbringtheprojecttoconclusion.IwascommendedformyeffortandwastoldIdbeinlineforthenextopeninginthepricinggroup.32問：你對你的成功如何解釋？評價(jià)。這個(gè)問題與“什么使你與眾不同？”問法很相似。Q:Howdoyouexplainyourjobsuccesses?A:Ineverassumeourcustomersaresatisfiedwithourproduct,soIdomybesttofollowupwitheverycustomer.Thisfeedbackhasprovidedvaluableinsightintothequalityandcharacteristicsofourproducts.Thecustomer,aswell,alwaysappreciatesthisfollowup,especiallywhensomethinghasn'tgonerightandyoustillhavetheopportunitytocorrectitonatimelybasis.Inaddition,Imabletopassoninformationtoourdesignandproductionunitstohelpimprovebothprocessandproduct.33問：和同領(lǐng)域里背景相似的人比較，你如何評價(jià)自己？答：在全國所有的銷售員隊(duì)伍里我一直排在前10%。我為一家國有新聞刊物推銷廣告版面，10%是提出來的好時(shí)機(jī)！Q:Comparedtootherswithasimilarbackgroundinyourfield,howwouldyourateyourself?A:Ivebeenconsistentlyrankedinthetop10percentnationallyforallsalespeopleinmyfield.Iselladvertisingspaceforanationalnewspublication.MyclientsareprimarilylargeandagenciesthatrepresentcorporateinAmerica.I'vealwaysenjoyedthechallengeofsellingtoadvertisingagencyexecutivesbecausetheyalwayssethighstandardsandreallyknowourproductwell.Thisbringsouttheverybestinmycompetitivenature,andI'mconsistentlyatthetop,bothwithinmypublishingcompanyandwithintheindustry.34問：你的寫作能力有多強(qiáng)？政分析者或撰稿人。Q:Howgoodareyourwritingabilities?A:IreallyconcentratedonfurtherdevelopingmywritingskillswhileIgotmyMBA.Itookanentrepreneurialclassinwhichthechiefassignmentwasdeveloping,writing,andcontinuallyrewritingaveryinvolvedbusinessplan35問：你認(rèn)為一個(gè)助理編輯的廣泛職責(zé)是什么？那個(gè)問題很相似，幾年。Q:Whatwouldyousayarethebroadresponsibilitiesofaneditorialassistant?A:ThoughImsureitvariesfromcompanytocompany,Ithinkitwouldbesafetosaythatbeinganeditorialassistantinvolvesalotoftyping,filing,andgeneraladministrativework.Iwouldprobablybeexpectedtoreadandevaluatebookproposals,writemanuscriptrejectionletters,havesomelimitedcorrespondencewithauthors,andgenerallyassisttheeditorinwhateverneededtobedone.36問：你熟知什么電腦系統(tǒng)和軟件？WORD、WORDPERFECT、LOTUS123和EXCEL。同樣我也有使用MACINTOSH系統(tǒng)的經(jīng)驗(yàn)。通過對電腦網(wǎng)絡(luò)的研究，我已對局域網(wǎng)熟悉起來。的商業(yè)環(huán)境里，電腦操作能力是必需的。WORD文字處理程序和EXCEL電子制表經(jīng)驗(yàn)是必要PC如出版業(yè)和廣告業(yè)就使用MACINTOSH悉MACS的好處。Q:Whatcomputersystemsandsoftwaredoyouknow?A:IveusedPCswithgeneralofficesoftwaresuchasMicrosoftWordforWindows,WordPerfect,Lotus123,andExcel.IhavesomeexperiencewithMacintoshsystemsaswell.Andthroughmysearchforacomputernetwork,I'vegainedsomefamiliaritywithlocalnetworks;thecomputercompanyweusedtrainedmeonbasictroubleshootingissues.37問：舉出一個(gè)例子說明你是如何不顧困難把一個(gè)項(xiàng)目堅(jiān)持到底的。3你的回答應(yīng)集中在如何解決困難和執(zhí)行方案上，而不是集中在困難的本身。Q:Giveanexampleofhowyousawaprojectthrough,despiteobstacles.A:Iactuallyrotatedoffanaccountbutkeptmyhandinitasanadviser,becausetheclienthadthreatenedtopulltheaccountifhewasntdealingwithme.OverthreemonthsIwasabletomaketheclientmorecomfortablewithmyreplacementwhileIslowlydecreasedmypresence.38問：告訴我你做決策的一個(gè)例子。4說明你怎樣收集資料、預(yù)見困難和對付壓力的。Q：Shareanexampleofyourdetermination.A：Iledanefforttochangeourproductionsystemovertodedicatedlines.Thebiggestproblemwasconvincingthefactoryworkersthatthisstrategymadesense,eventhoughtheydhavetolearntodotheirjobsdifferently.Iassuredthemthatwithinafewmonthstheirjobswouldbeeasier,andwe'dsaveaboutfourmanhoursperemployeeperweek.Iconvincedmanagementtoincreasetheprofitsharingaccountusinghalfofthosesavings,whichalsohelpedgettheemployeesonmyside.39問：讓我聽一下你勤奮或有恒心的實(shí)例。答：上次在我們系統(tǒng)安裝的過程中，顧客改變了要求。在新的花費(fèi)由顧客負(fù)責(zé)的條件下，3個(gè)月時(shí)間才能完成，但我們每周花70～80個(gè)小時(shí)，最后我們完成了。描述你自己的職業(yè)個(gè)性，包括有毅力、勤Q:Shareanexampleofyourdiligenceorperseverance.A:Abouthalfwaythroughourlastsysteminstallation,theclientchangedherrequirements.Ourpartneragreedthat,atthenewcoststheclientwouldincur,wecouldstillmeettheoriginalcompletiondate.Ittookaboutseventytoeightyhoursaweekforustogetthejobdone,butwedidit,knowingthatitwouldbeoverwithinthreemonths.40問：描述你解決棘手的問題或是誰都不愿意接受的任務(wù)的情況。答：我必須決定在我的部門里要取消哪項(xiàng)開支才可以使花費(fèi)降低大概5%。我盡可能地保持客觀。最后結(jié)果是通過減少每個(gè)科組領(lǐng)導(dǎo)的旅游開支，讓他們負(fù)擔(dān)所要減少的經(jīng)費(fèi)的25%，許應(yīng)包括對待一個(gè)難對付的員工或改進(jìn)工序計(jì)劃。Qescribeatimewhenyoutackledatoughorunpopularassignment.A:Ihadtodeterminewhichbudgetswouldbecutwithinmydivisiontoyieldanoverall5percentcostreduction.Itriedtoremainobjectiveandkeepthepersonalitiesofdepartmentheadsoutofthedecision.Ultimately,Iendedupgettingeachdepartmentheadtocommittoa25percentreductionthroughfrugaltravelexpenseplanning,whichwasanenormouspartofoursalesdivision'scosts.Weaccomplishedmostofthesavingsbycombiningtripsandbysecuringtwoweekadvanceairlinereservationswheneverpossible.41問：你現(xiàn)任的老板會不會把你看做是一個(gè)有超前意識的員工？Q:Wouldyourcurrentbossdescribeyouasthekindofemployeewhogoestheextramile?A:Absolutely.Infact,onmyannualevaluationsshewritesthatI'mthemostdependableandflexiblepersononherstaff.Ithinkthisismostlybecauseofmyabilitytojuggleandprioritize.Wouldyoulikeanexample?42問：講述你沒能發(fā)揮你能力的一次事例。。成的工作失誤。然后說明作為上次的經(jīng)驗(yàn)教訓(xùn)，你現(xiàn)在有了更好的判斷能力。Q:Tellmeaboutatimeyoudidntperformtoyourcapabilities.A:ThefirsttimeIhadtogiveapresentationtoourboard,Ifailedtoanticipatesomeoftheirquestions.IwasunpreparedforanythingotherthanwhatIwantedtoreport.NowmydirectorandIbrainstormallthewhatifsinadvance.43問：員工們有的注重思想，有的注重實(shí)干，你如何評價(jià)自己呢？完成過去的工作項(xiàng)目時(shí)，你是否按工作任務(wù)所指定的界限進(jìn)行呢？Q:Employeestendtobeeitherconceptorientedortaskoriented.Howdoyoudescribeyourself?A:It'simportantformetohavecleardirectiononeachproject.That'swhyI'mgoodinsupportroles,withmanagerswhohaveveryspecificideas.Imthoroughatcarryingoutthetasks.44問：你的同事會告訴我有關(guān)你注意細(xì)節(jié)方面的什么呢？責(zé)任嗎？你是否卓有成效地為團(tuán)體活動做貢獻(xiàn)而不是被卡在一些無關(guān)緊要的細(xì)節(jié)上？你能有效地利用你的時(shí)間嗎？假如是的話，舉出一個(gè)別人稱贊你的例子。Q:Whatwouldyourcolleaguestellmeaboutyourattentiontodetail?A:Mycoworkersalwayscountonmetohelpthemthinkthroughwhatmighthavebeenoverlooked,sotheyprobablytellyouIthinkthrougprocessesfromAtoZ.45問：日常工作中，你怎樣應(yīng)付壓力？述一個(gè)你已解決的壓力較大的項(xiàng)目，及你在這個(gè)項(xiàng)目中組織每一步驟時(shí)所采取的具體行動，證你的職業(yè)水準(zhǔn)的？Q:Howdoyoumanagestressinyourdailywork?A:Itrytogetoutforlunchatleastonceduringtheweektoclearmyhead.IalsohaveapersonalrulethatstopsmefromreactingtoanyproblemuntilIfeecalmaboutit.Ithink,thenact，butIvelearnedtodothatovertime.46問：如果事情不按你所計(jì)劃的發(fā)展，你又如何重新部署呢？的協(xié)助支持才能實(shí)現(xiàn)這個(gè)目標(biāo)的？吃一塹，長一智，你以后又是如何預(yù)見困難的呢？Q:Howdoyouregroupwhenthingshaven'tgoneasplanned?A:Istartbytryingtoimaginetheworstpossibleoutcome;thenIbackupandidentifyprecautionsIcantaketoavoidthatscenario.InthiswayIusuallyendupwitharesultclosetotheoriginalgoal.ThetrainingexampleIdescribedearlierisproofofthatskill.47避免管理過細(xì)或運(yùn)作停滯。幾年來，有什么方法使得你能越來越好地把握時(shí)間？Q:Howhaveyouprioritizedorjuggledyourworkloadinyourcurrentjob?A:Ijugglebyworkingonlyonmytwomajoraccountsearlyintheday.Thatway,ifinterruptionsoccur,mymostcriticalcustomersaretakencareof.48問：說說在最近的一份工作里，你是怎樣改進(jìn)職業(yè)技能的。了提高工作效率而提高了工作技能。一些典型的例子有可能包括：學(xué)會一個(gè)新軟件的應(yīng)用、參與專業(yè)研討會或者參加成年人學(xué)習(xí)班。Q:Describeaprofessionalskillyouvedevelopedinyourmostrecentjob.A:I'mmostproudofmynewskillsinapplyingdatabasetechnology，forexample,inourmailingservices.Whatusedtotakeusdaysofmanualsortingnowtakesfiveminutesthroughaquicksearchfeature.49問：為什么服務(wù)是一個(gè)如此重要的問題？體驗(yàn)會影響市場上大批顧客對你公司的看法。人們肯定會相互交流信息。這不僅影響效益，戶關(guān)系越長久，公司的盈利可能性就越大。Q:Whyisservicesuchanimportantissue?A:Serviceisamajorcontributortocustomersatisfaction.Justasimportantas,ormaybeevenmoreimportantthan,cost.Ifacustomerisntreceivingalevelofservicethatmeetsorexceedshisorherexpectations,thatcustomerwouldn'tbeacustomerforverylong.Inaddition,thatcustomersexperiencewithyourcompanymayaffecthowpotentialcustomersinthemarketplaceviewyourcompany.Peopledotalkandshareinformation.Thismayaffectnotonlyprofitsbutfuturesalesaswell.Inmanyinstancesservicemaybetheonethingthatdistinguishesacompanyfromthecompetition.Abadreputationforservicemaycompromiseacompanyspositioninthemarketplace.50問：告訴我某次你遇上一個(gè)怒氣沖沖的客人的情形。你是怎樣處理這種尷尬場面的？他稍后再打電話來找我們的經(jīng)理。因?yàn)樵谀欠N情況下，我知道我是沒辦法解決這個(gè)問題了。際能力和洞察別人的需要和感受的能力。Q:Tellmeaboutatimewhenyouhadtodealwithaniratecustomer.Howdidyouhandlethesituation?A:Mycustomerservicepositionatthetelephonecompanyinvolveddealingoccasionallywithiratecustomers.Whenthathappened,Idtrytotalkinacalm,evenvoice,inordertogetthepersontorespondinabusinesslikemannerandfocusontryingtoresolvethesituation.MosttimesIwasabletorectifytheproblemandpacifythecustomer,butIrememberoneincidentinparticularinwhichthecallerbecameverballyabusive.Itriedtoremaincalmandprofessionalandnottoletmypersonalfeelingsenterintothesituation.Ididn'trespondtotheabuse,IjustmadeanoteofitandcontinuedtohelpthecustomerasbestIcould.Whentheabusepersisted,however,Ipolitelyaskedhimtocallbackandaskformymanager,becauseatthatpointIknewIcouldn'tresolvetheproblem./default.aspx我的個(gè)人網(wǎng)站，快去看看吧，呵呵~2005-10-801:14PM#1syy19841985HiAll信息發(fā)布員UID19145精華31積分765帖子665威望728點(diǎn)Hi幣0枚閱讀權(quán)限50注冊2005-9-27來自NanKai狀態(tài)離線51問：你的私人生活是否存在對你的職業(yè)造成影響的問題？那會引發(fā)你太多個(gè)人的強(qiáng)烈情緒。Q:Arethereanyissuesfromyourpersonallifethatmightpotentiallyhaveanimpactonyourprofessionalcareer?A:Imalwayscarefultoseparatemypersonallifefrommyprofessionallife.Ibelieveit'simportanttoremainobjectivewhentreatingpatients.Atherapistshouldalwaysbeabletotakeanemotionalstepbackinordertomakeanunbiasedassessmentofapatient.Itonlyhurtsthepatientwhenyoutrytoprojectyourownissuesandfeelingsontothatpatient.52問：什么時(shí)候你的交往能力受到了考驗(yàn)？客或伙伴的一個(gè)矛盾的實(shí)例。你是怎樣表現(xiàn)你的同情心及如何建立和諧氣氛的？Q:Whenhaveyourskillsindiplomacybeenputtothetest?A:Acustomercameinonceanddemandedmoneybackforaneveningdressthathadapparentlybeenworn.Sheclaimeditwasadifferentcolorafterdrycleaningandthatthecleanersaidthefabricwasfaulty.Iquicklytoldherwedhappilyreturnhermoney,eventhoughIdidntthinkshewasbeinghonest.Idecideditwasmoreimportanttokeepothercustomersfromhearingherandmaybedoubtingourhighqualitymerchandise.53問：告訴我某次你不得不延長工作期限的情形。3和自覺性。假如你不調(diào)整工作期限的話，將會使什么目標(biāo)大打折扣？Q:Tellmeaboutatimeyouhadtoextendadeadline.A:Twoweeksintoajob,itwasclearthatourclientexpectedustoaddmorefeaturesaswewentalong.Irenegotiatedwiththeclient,outlinedhisgoals,andshowedhimapricestructuresimilartoamenu,fromwhichhecouldchoosemorefeaturesatahighercostandinalongertimeframe.Heoptedforsomethinginthemiddlethatheunderstoodwouldcauseathreeweekadjustmenttotheschedule.54問：你想努力提高或改變什么方面的個(gè)人技巧或工作習(xí)慣呢？面試官相信這種特殊的工作習(xí)慣不再是一種工作阻礙了。Q:Whatpersonalskillorworkhabithaveyoustruggledtoimprove?A:Ihadtolearntosayno.Iusedtobehelpfultothepointthatotherstaffabusedmygoodwill.NowIoffertohelpbycounteringwithsomethingI'dlikehelponinreturn.OnbalanceIbeilevethetradeoffismoreequitable,andcooperationinourofficehasimprovedovertime.55問：你在桌上放什么書？答：我放一本好的字典在桌上，我也會放一本strunkandwhite，這是一本好的參考書，來說是手頭必備書，你可能也會把喜愛的小說放到桌上。Q:Whatbooksdoyoukeeponyourdesk?A:Ikeepagooddictionaryonmydesk.IalsokeepStrunkandWhite,whichisagoodreferenceforlookingupallthegrammarrulesthatyoulearnedinhighschoolandcollegebutforgot,orforparticularlydifficultsituations.56問：你愿意到另外一個(gè)城市定居嗎？問