現(xiàn)代物流學(xué)第三章PPT

1SupplyChainLogisticsManagementChapter2:InformationNetworksInformationFunctionalityStrategicAllianceFormulationDevelopmentandrefinementofcapabilitiesandopportunitiesFocused/profit-basedcustomerserviceanalysisOrderentryInventoryAssignmentOrderSelectionShippingCustomerInquiryPricingandInvoicingVehicleroutingandschedulingInventorylevelsandmanagementNetwork/facilitylocationandintegrationVerticalintegrationvs.third-party/outsourcingFinancialmeasurement:costAssetmanagementQualityMeasurementProductivityMeasurementCustomerServiceMeasurementStrategicPlanningDecisionAnalysisManagementControlTransactionSystemsHighRiskExtensiveOptionsAnalysis/evaluationSignificantuserexpertiseandtrainingEffectiveness-drivenactivityfocusPerformancecontrolsystemsFeedbackforperformanceevaluationProactivedirectiontousersCompetitivequalificationCharacteristicsJustificationSCISCharacteristicsandJustificationCompetitiveAdvantageHighhardwareandsoftwaresystemscostStructuredtrainingforalargenumberofusersEfficiency-drivenactivityfocusMeasurementofcompetitivecapabilityandadditionofpotentialimprovementareasIdentificationandevaluationofcompetitivealternativesStrategicPlanningDecisionAnalysisManagementControlTransactionSystemsIntegratedSupplyChainEnterpriseResourcePlanning7-5McGraw-Hill/IrwinSupplyChainLogisticsManagement,FirstEdition.Bowersox,Closs,andCooper.Copyright?2002byTheMcGraw-HillCompanies,Inc.Allrightsreserved.CapabilitiesofERPSystemsTraditionalCapabilitiesBillofmaterialsAccountpayableandaccountreceivableGeneralledgerInventorycontrolOrderEntryPurchasingProjectrequirementsplanningRoutingsCapacityrequirementsplanningEmergingCapabilitiesEnterpriseapplicationintegrationVisibilityCollaborativeplanning,forecastingandreplenishmentCustomerrelationshipmanagementWeb-enabledapplicationsKeydocumentsinERPDocumentsCustomerdocumentProductdocumentSupplierdocumentBillofmaterialsOrderdocumentProcurementdocumentInventorydocumentHistoricaldocumentFunctionsCustomeraddress,name,etc.ProductID,descriptionandprice.Suppliername,address,etc.Componentsandnumberforaproduct.Productlistandduedate.Listforrawmaterialsfromsuppliers.Currentandpotentialinventoryquantities.Historicalorderandprocurementdocuments.CommunicationModules7-8McGraw-Hill/IrwinSupplyChainLogisticsManagement,FirstEdition.Bowersox,Closs,andCooper.Copyright?2002byTheMcGraw-HillCompanies,Inc.Allrightsreserved.ComparisonofCommunicationTransactionFormatsPrimaryLogisticsIndustryEDIStandardsUCS(UniformCommunicationStandards):GroceryVICS(VolunteerInter-IndustryCommunicationStandardsCommittee):MassMerchandisersWINS(WarehouseInformationNetworkStandards):WarehouseOperatorsTDCC(TransportationDataCoordinatingCommittee):TransportationOperatorsAIAG(AutomotiveIndustryActionGroup):AutomotiveIndustryValue-AddedNetworks(VAN’s)ManufacturerMassMerchantGroceryRetailerVANUCC128UCScodeVICScodeTheVANcollectstransactionmessagesandinformationfromamanufacturerandthentranslatesthosemessagesandinformationintoappropriateindustry-specificcommunicationstandards.Internet12Internetisquicklybecomingsupplychaininformationtransmissiontoolofchoiceforforecastedrequirements,orders,inventorystatus,productsupdatesandshipmentinformation.Single-firmExchangecommunicationbetweensupplierandcustomerIndustry-basedExchangecommunicationbetweenallpartnerswithinanindustryCross-industryExchangecommunicationbetweenfirmsthathavecommoninterestsincommoditiesandservices.SingleFirmExchangePortalProcurementManufacturingLogisticsExchangePortalSuppliersServiceProvidersCustomersAutomobileIndustryExchangePortalSupplierASupplierBSupplierCSupplierDTier2SuppliersJohnsonControlsDelphiVistcomCInfomediaryDaimlerChryslerFordGeneralMotorsMajorAutomotiveSuppliersAutomobileOEM’sCrossIndustryExchangePortalLogisticsSatelliteCommunicationApplicationsGeostationarySatelliteOrdersInventoryStatusCreditVerificationLocationUpdateDirectionsDeliveryNotificationRetailStoresHeadquartersExecutionModules7-17McGraw-Hill/IrwinSupplyChainLogisticsManagement,FirstEdition.Bowersox,Closs,andCooper.Copyright?2002byTheMcGraw-Hil