為公司建立良好的形象課件

EstablishSoundProfilesfortheCompanyEstablishSoundProfilesfortTeachingContentsLead-in2.NewwordsandexpressionsofReadingA3.Warming-up(Topicsdiscussion)4.BriefIntroductionofKFCandMcDonalds5.Buildupvocabulary6.AnalyzeReadingA7.ReadingB:ProductQuestionnaire8.CareerDevelopmentQuestionnaire9.SimulatedwritingTeachingContentsLead-inLead-in

LeadershipandTeamBuilding

領導力與團隊的建設“It’simpossibletoleadpeoplewhodon’ttrustyou.”“不可能領導對你不信任的人.”“Nomatterwhataleaderdoes,iffollowersdon’trespond,thentheleaderfails.”“不管領導如何做,只要跟隨者不予回應,那么,這個領導就是失敗的. -StephenRobbinsLead-in

LeadershipandTeamBuManagingPeople/Pulse4Leadershipistheartof領導力是一種藝術,即:Gettingmorefrompeoplethantheythinktheyarecapableof.獲取更多超越人們認識自己能力之外的東西.Influencingpeopletostrivewillinglytoachieveacommongoal.影響人們自愿地努力達成共同的目標.Inspiringloyalty,trust,commitmentandrespect.鼓勵忠誠,信任,承諾與尊重.Gettingthingsdonewithexpectedresults.達到預期的結果.ManagingPeople/Pulse4LeaderManagingPeople/Pulse5LeadershipQualities

領導的素質Vision遠景

Competence能力Persistence毅力Communicatingandactivelistening溝通與積極地傾聽Self-confidence自信Charisma個人魅力Integrity誠實Striveforexcellence追求卓越Maintainteamspirit;concernforothers維持團隊精神;關心他人Continuouslearninganddevelopingoneself持續(xù)學習與提升自我ManagingPeople/Pulse5LeaderManagingPeople/Pulse6Typesofleadership

byNadlerandTushman

領導力的類型摘自NadlerandTushmanCharismaticLeader魅力型領袖Projectapowerful,confidentanddynamicpresence.表現(xiàn)得強有力,自信,充滿活力.Possessaspecialqualitythatenablehimtomobilizeactivities.擁有很強的煽動力.Articulatewithacompellingvision.對事物具有深刻的洞察力.Demonstratepersonalexcitement體現(xiàn)自身激情Expresspersonalsupportandempathyduringachangeprocess.當事物出現(xiàn)變化時,表現(xiàn)出支持與同情.ManagingPeople/Pulse6TypesManagingPeople/Pulse7InstrumentalLeader實施型領導Focusonbuildingcompetentteams致力于建立有競爭力的團隊Clarifyrequiredbehaviors采取必要的行動Putinperformancemeasurement納入行為的度量標準Administerrewardsandpunishmentstomotivatedesiredbehavior.通過獎勵與懲罰激勵好的行為.Areyouacharismaticorinstrumentalleader?你是魅力型的領導還是實施型的領導呢?Typesofleadership

byNadlerandTushman

領導力的類型摘自NadlerandTushmanManagingPeople/Pulse7InstruNewWordsandExpressionsheritagen.遺產(chǎn),繼承物heritagetourism文化遺跡游WorldHeritageSite世界遺產(chǎn)地heritageconservation文物保護WorldNaturalandCulturalHeritageSite世界文化與自然遣產(chǎn)NewWordsandExpressionsheritlegacy

n.遺贈物,先人或過去遺留下來的東西

historicallegacylegacyofhistory歷史遺產(chǎn)legacyissue歷史問題enhanceHemademanyeffortstoenhancehisreputation.legacy

n.遺贈物,先人或過去遺留下來的東西hiscommitv.犯罪,承諾,委托(托付)commitsuicidecommiterrorcommitcrimecommitoneselfto/devoteoneselfto/contributeoneselftoThegirlwascommittedtothecareofanauntcommitmentHispoliticalcommitmentisonlyskin-deep.

他政治上的承諾只是表面文章。commitcomplementn/vThiswinecomplementsthefoodperfectly.用這種酒配這種菜肴最妙不過了。Awineisacomplementtoagoodmeal.美食加美酒才算完備。Complimentn/vPaysbacomplimentComplimentsbonsthYourpresenceisagreatcompliment.承蒙光臨，不勝榮幸。complimentarycomplementn/vThiswinecomplenforceenforcepayment強制性支付enforcediscipline實施紀律enforcementmachinery/mechanism/body執(zhí)行機構enforcementmeasures強制措施enforcementpower執(zhí)行權(力)enforceenforcepaymentintegralTegralnumber/pointIntegralstructureValidatevvalidateddate失效期Inordertovalidatetheagreement,bothpartiessignit.Validadjvalidtime/periodisvalidfor

ValiditynValidityperiod/dateintegralThekitchenisanintediversediversesuggestions/views/problems/methods/aspects/fields/developmentHerinterestsareverydiverse.

她的興趣非常廣泛。accountability有責任,有義務officialaccountability勤政愛民accountabilitysystem責任追究制度,問責制diversediversesuggestions/vieflexibilityn.靈活性,柔韌性,適應性flexibilityoflaw/thinking法律靈活性/思維的靈活性flexibilityexercise柔軟操flexibilityprinciple/provision彈性原則/彈性條款flexibilityn.靈活性,柔韌性,適應性headandshoulderabove

勝過，超過Asanactor,CharlesChaplinstoodheadandshoulderabovetherestofalltheactorsofhistime.headandshoulderabove

勝過，超過Warming-upDoyouliketoeatinKFCandMcDonald's,why?Answerfromyourexperience.HowmuchdoyouknowtheKFCandMcDonald's?Warming-upDoyouliketoeatReasonsEverythingthereissodelicious.Thewaitersandwaitressareverypassionateandfriendly,makingyoufeelverycomfortable.Theenvironmentthereiscleanandbright.Itisveryrelaxingtoeatthere.ReasonsEverythingthereissoKFC

KFC=?KFC=Kentucky(肯塔基州)

FriedChickenKFCKFC=?ThehistoryofKFCIt’initiatorisHarlandSanders(哈蘭·山德士)HarlandSandersestablishedtheworld’sfirstKFCinLouisville路易(斯)維爾(美國肯塔基州北部城市),Kentucky1939,

fryingfreshchickentocustomers.ThehistoryofKFCIt’initiatKFCCorporation

KFCCorporation,basedinLouisville,Kentucky,istheworld'smostpopularchickenrestaurantchain,Everyday,nearlyeightmillioncustomersareservedaroundtheworld.KFC'smenuincludesOriginalRecipechicken--madewiththesamegreattasteHarlandSanderscreatedmorethanahalf-centuryago.Customersaroundtheglobealsoenjoymorethan300otherproducts.KFChasmorethan11,000restaurantsinmorethan80countriesandterritoriesaroundtheworld..

KFCCorporationKFCCorporatiYumKFCispartofYum!Brands,Inc.,whichistheworld‘slargestrestaurantsystemwithover32,500KFC,A&WAll-AmericanFood,TacoBell塔可鐘,EastDawning東方即白andPizzaHutrestaurantsinmorethan100countriesandterritories.YumKFCispartofYum!Brands,A&W:AllenandWright(fastfoodrestaurantandrootbeer)艾倫和賴特(速食店和根啤酒)A&W:AllenandWright(fastfKFCinChinaThefirstKFCsetupinBeijingChinain1987.Therewereover2500inFebruary4,2009inChinaWeDoChickenRight.KFCinChinaThefirstKFCsetWhydoesKFC

succeedgreatly?

KFChasadvancedideasandmethodsinthehumanresourcesmanagementespeciallyin

humanresourcesplan,recruit,training,humanresourcesmanagementhasbeentheimportantpartofKFC’scorecompetence.WhydoesKFCsucceedgreatly?為公司建立良好的形象AboutMcDonald’sThebusinessbeganin1940,witharestaurantopenedbysiblingsDickandMacMcDonaldinSanBernardino,California.Thepresentcorporationdatedbackto1955.McDonald'sheadquartersisinOakBrook,Illinois.initiator:RockKrocMcDonald'scorporationhasmorethan31000restaurantsin121countries.AboutMcDonald’sThebusinessbMcDonald'sbusinessphilosophyMcDonald'sshowsusastyleoflifeandWesternculture,consumerslikehimbecauseMcDonald'sbusinessphilosophyis"quality,service,cleanliness,value,"McDonald'sbusinessphilosophyBigMacBigMacMcNuggetsBigMacBigMacMcNuggetscriticismcriticismBuildupVocabularyCompanybrief公司簡介Enterprisehonor/Culture企業(yè)榮譽/文化Cooperationpartner合作伙伴Qualitycertificate質量認證BuildupVocabularyCompanybriOperationphilosophy/Managementideas經(jīng)營理念Servicephilosophy服務理念Marketingphilosophy營銷理念Talentpolicy人才思略Qualitypolicy質量方針Qualityforsurvival,andquantityforgrowth.以質求生存，以量求發(fā)展Operationphilosophy/ManagemeAnalyzeReadingA1）HeritageofMcDonald's

a.Givingbacktothecommunitiesinwhichtheyliveandwork.b.LeadershipanddoingtherightthinghasbeenthelegacyofMcDonald's2）AseriescommitmentsCommitmenttoeducation.AnalyzeReadingA1）Heritageo

Commitmenttoqualityandsafety.Commitmenttosocialresponsibilities.Commitmenttocreatinganenvironmentwhichvaluesandrespectsemployees,recognizingandrewardingtheirperformance,providingthemmeaningfulgrowthopportunities.CommitmenttoqualityandsafCommitmenttoeducation1）educationofyoutha.workinpartnershipwithparentsandeducators.b.topprioritiesofeducationandschoolwork.2）educationofmanagersandemployeesa.jobexperiencecomplementsandsupportsemployees’videtuitionforemployeestocontinuetheireducation.Commitmenttoeducation1）educCommitmenttoqualityandsafety1)aleaderinsettingandstrictlyenforcinghigh-qualityandsafetystandards.2)properfoodstorage,handlingandcookingpractices.3)Foodsafetychecklistisuseddailyineachrestaurant.CommitmenttoqualityandsafeFivepeopleprinciples1)Respectandrecognition2)Valuesandleadershipbehavior3)Competitivepayandbenefits4)Learning,developmentandpersonalGrowth5)Resourcestogetthejobdone.Fivepeopleprinciples1)RespeReadingB:ProductQuestionnaireHowtodesignaquestionnaire?ReadingB:ProductQuestionnaiIntroductiontoQuestionnaireDesign

ObjectivesindesigningquestionnairesDecidingwhattoaskPrinciplesandGuidelinestoWritingQuestions4.Formatofresponses5.Howtoarrangequestion6.LengthofquestionnaireIntroductiontoQuestionnaire1.ObjectivesindesigningquestionnairesAquestionnaireisoftenusedforresearch.Toobtainaccuraterelevantinformationforoursurvey.1.ObjectivesindesigningqueTheinformationobtainedbyeachquestionwillbespecifictotheinformationyouwillneedinyouranalysis.Therefore,beforeyoucomposeanyquestions:ThinkthroughyourresearchquestionsandobjectivesThinkabouthowyouwillconductyouranalysis2.DecidingwhattoaskTheinformationobtainedbyeaTheinformationobtainedbyeachquestionwillbespecifictotheinformationyouwillneedinyouranalysis.Therefore,beforeyoucomposeanyquestions:ThinkthroughyourresearchquestionsandobjectivesThinkabouthowyouwillconductyouranalysisDecidingwhattoaskTheinformationobtainedbyeaPrinciple1---Useshortandsimplesentences3.PrinciplesofWritingQuestionsAttention:Sentencesshouldcontainoneortwoclausesnomorethanthree.Principle1---UseshortandsiPrinciple2---AskforonlyonepieceofinformationatatimePrinciplesofWritingQuestionsForexample:Areyousatisfiedwithourproduct’sappearanceandsafetydesign?Principle2---AskforonlyonePrinciple3---AvoidNegativesPrinciplesofWritingQuestionsForexample:Smallgroupteachingshouldnotbecancelled.Smallgroupteachingshouldcontinue.Attention:Doublenegativesshouldalwaysbeavoided.Principle3---AvoidNegativesPPrinciple4---AskprecisequestionPrinciplesofWritingQuestionsForexample:Howoftendidyouborrowbooksfromyourlibrary?Howmanybookshaveyouborrowedfromthelibrarywithinthepastsixmonthsaltogether?Attention:Failuretospecifyaframeofreference.Principle4---AskprecisequesOpenformat:4.FormatofresponsesClosedformatArethereanyothercommentsyouwouldliketomake?Comments:Ithink/suggest……..Openformat:4.FormatofrespoSomegeneralrules:5.Howtoarrangequestions1Gofromgeneraltoparticular2Gofromeasytodifficult3Gofromfactualtoabstract4Startwithclosedformatquestion5Phrasethequestionsasyouwouldsaythemiftalkingnaturallytosomeone.Somegeneralrules:5.Howtoa6.LengthofquestionnaireShortsimplequestionnairesusuallyattracthigherresponseratesthanlongcomplexones6.LengthofquestionnaireShorPrinciplesofWritingQuestionsAquestionnairegetspeopletoexpresstheirfeelings,perceptions,behaviors,andexperiences,bothpast&present;therefore,avoid:AskingforsecondhandinformationAskinghypothetical[?ha?p?'θet?kl]假設的；假定的questionsAskingaboutcausation原因AskingforsolutionstocomplexissuesPrinciplesofWritingQuestionPrinciplesofWritingQuestionsQuestionwordingshouldensurethateveryrespondent應答者willbeansweringthesamething,soavoid: Ambiguous[?m'b?ɡju?s]模棱兩可的；含糊不清的wordingorwordingthatmeansdifferentthingstodifferentrespondentsPrinciplesofWritingQuestionDo:UsesimplewordingBebriefBespecificDo:UsesimplewordingDonot:BevagueBecondescendingortalkdowntorespondentUsebiasedwordingUseabbreviationsorscientificjargonUseobjectionablequestionsBeredundantDonot:BevagueCareerDevelopmentQuestionnaireCareerdevelopmentisveryimportantbecauseofthecompetitivenatureofthejobmarket.Itisimportanttolearnthestepsthatoneneedstotakeinordertodeveloptheircareertogetahead.Developingyourcareermeanspromotionandmakingmoremoney.CareerDevelopmentQuestionnaiPERSONALDETAILSNames________________________________________________Age__________________EmploymentstatusEmployed______

Parttimeemployed________Unemployed__________Selfemployed__________Student

____________EducationHighschoolgraduate

________Graduate___________Postgraduate________Other

________Wouldyoubewillingtogobacktoschooltodevelopyourcareer?__________________________________________________________Whatisyouridealworkingenvironment?i.

Organized,calmandserene[si'ri:n]ii.

Workbestinchaos['kei?s]iii.

InterestingPERSONALDETAILSTeamworkWorktogethertodesignaquestionnaireonIdealSpousetointerviewyourclassmates?TeamworkWorktogethertodesiSimulatingWriting

Memorandum(Memo)MEMORANDUMTo:Mr.LockwoodCourseCoordinatorFrom:HowardThomasDate:19November,2015Subject:LessonPlanfor28NovemberLectureIintendtoteachmemowritinginmynextlecture.Iplantocoverthefollowingparts:1.InsideAddressThisisomittedinamemo.Asinternalcommunicationthereasonisobvious.SimulatingWriting

Memorandum2.GreetingItismorepolitetoputMr.,Mrs.orMs.beforeandafterthenameoftherecipient.Youmaysometimesaddressthereadersasagroup.3.SubjectThisisaphrasetotellthereaderwhatthememoisabout.SometimesonlythephraseisgivenwithoutthewordSubjectbeforeit.4.BodyTheseshouldbeshort,lessthan10lines,andconcentrateononlyoneparagraphoneideaeach.Sometimesformemoswiththreeormoreparagraphs,itisadvisabletobegineachwithaheadingincapitalletterstotellwhattheparagraphisabout.Anotherpracticeisnumberingtheparagraphsforeasyreferencelateron.2.Greeting5.CarboncopyThisiswrittenasc.c.forshort.Asinaletter,itliststhepersonswhoarealsoreceivingthememo.6.SignatureOnlytheinitialisneeded.Theofficeandnameinprintofthewriterareomitted.Inmorecasualmemosthereisnosignatureatall.Anythoughtsonmynotes?Anythingtoadd?Letmeknowatteabreak.c.c.Mr.P.L,Oucke,TrainingOfficer5.CarboncopyMemorandum

Components1.Nameoftheunit/Memo2.From:xxx3.To:xxx4.Date5.Subject6.BodyorMessageMemorandum

ComponentsSample1MEMODate:Sept.20,2015To:Mr.LiMingDirectorofTech.Dept.,theChinaConstructionBank,QingdaoBranchFrom:CreditandLoanDepartmentSubject:purchaseacomputerIwouldliketoremindyouthatourofficeisinneedofanewcomputertocopewiththeeverincreasingbusiness.IsincerelyhopethatitwillbepossibletobuyaLenovoComputertomeetoururgentneed.RegardsSample1MEMOsample2InternalMemorandumTo: AnneBellFrom:GrahamDavisDate:21May2015Subject:OfficeFurnitureWeneedsomecomfortablechairsforvisitorstogointhemanagers’office.Canyouarrangeit?Weneed10chairsineitherbeigeordarkbrown.Themaximumyoucanspendis$500.sample2InternalMemorandumHomework

WriteamemoYouarethetrainingmanagerofacompany,whichhaswonalargeexportorder.Youhavebeenaskedtoorganizeforeignlanguagetrainingforsomeofyourstaff.Writeamemotostaff:explainingwhythecoursesarenecessary.sayingwhichmembersofstaffshouldattend.announcingwhenthecourseswillstartWrite40-50wordsonaseparatesheet.Homework

WriteamemoYouaretSomeTypesofpracticalwritingsNoteReceiptIOULeavingofWordsNoteforLeave(noteforsickleave/leaveofabsence)NoticeE-mail…..SomeTypesofpracticalwritinEssentialElements:

1.Date2.Salutation3.Body4.SignatureEssentialElements:

1.DateReceipt

March20,2010Receivedfromcolleague,Lixiaolanthefollowingthings:OnelaptopOnetypewriterOnecopier

AnnieReceipt

IOUToMr.AndersonMarch10,2009I.O.U.threethousandRMB(RMB￥3000),withinoneyearfromthisdatewithannualinterestrateatthreepercent(3%).

AnnieIOULeavingofWords

MondayDearLi,AsNationalDayisdrawingnear,I’mverygladtoinviteyoutotravelLijiangwithseveralotherfriendsofoursonthisweekend.I’msurewewillhaveaveryhappytimeandenjoythistripverymuch.Yoursalways,AnnieLeavingofWords

NoteforLeavenoteforsickleave/leaveofabsenceTo:From:Date:Subject:Body:NoteforLeavenoteforsicklenoteforleaveTo:JamesGreen,ManagerFrom:Judy,SecretaryDate:March15th,2008Subject:noteforleaveDearMr.JamesGreen,IwouldliketoknowifIcouldaskforaleaveforonedayMarch17th.MysisterwillreturnfromEngland.I’dliketomeetherattheairport.AndIwilltrymybesttofinishmyworkonMarch16th.Manythanks.I’mlookingforwardtoyourkindanswer.noteforleaveTo:JamesGreen,noteforsickleaveTo:Mr.WangFrom:ChengLiangDate:Jan.11th,2009Subject:noteforsickleaveDearMr.Wang,IamterriblysorrythatIshallbeunabletoattendthismorning’stwoperiodsofEnglishclassduetoabadcold.EnclosedisacertificatefromthedoctorwhosaidImuststayinbedforafewdays.IwillgobacktoschoolassoonasIrecover.yoursrespectfullynoteforsickleaveTo:Mr.WanNoticeTherewillbeaboardmeetingtodiscussthequestionofstockdividendsonWednesday,Aug.12,2008,at2:30p.m.AlldirectorsandthoseconcernedarerequestedtomeetattheboardroomoftheHeadOfficeontime.Aug.8,2008ThechairmanOfficeChengDuGoldenSunToyCompanyNoticeTherewillbeaboarOralNoticeOralEnglishSalutation:Boysandgirls,LadiesandgentlemenComradeandfriendsAttention,Please!YouAttentionplease!MayIhaveyourattention,please?Ending:ThankyouforlisteningOralNoticeOralEnglishexamples1.It’sherebyproclaimedthatMissLiwasappointedmanagerofPublicRelationsDepartment.2.It’sherebyannouncedthattheboardofdirectorshasdecidedtodismissMr.WangfromthepostofchiefoftheProductionDepartment.3.ThedayaftertomorrowbeingtheNationalDay,therewillbenoworkforthreedays.WorkwillberesumedonOct.4.examples1.It’sherebyproclai感謝您的關注！感謝您的關注！EstablishSoundProfilesfortheCompanyEstablishSoundProfilesfortTeachingContentsLead-in2.NewwordsandexpressionsofReadingA3.Warming-up(Topicsdiscussion)4.BriefIntroductionofKFCandMcDonalds5.Buildupvocabulary6.AnalyzeReadingA7.ReadingB:ProductQuestionnaire8.CareerDevelopmentQuestionnaire9.SimulatedwritingTeachingContentsLead-inLead-in

LeadershipandTeamBuilding

領導力與團隊的建設“It’simpossibletoleadpeoplewhodon’ttrustyou.”“不可能領導對你不信任的人.”“Nomatterwhataleaderdoes,iffollowersdon’trespond,thentheleaderfails.”“不管領導如何做,只要跟隨者不予回應,那么,這個領導就是失敗的. -StephenRobbinsLead-in

LeadershipandTeamBuManagingPeople/Pulse79Leadershipistheartof領導力是一種藝術,即:Gettingmorefrompeoplethantheythinktheyarecapableof.獲取更多超越人們認識自己能力之外的東西.Influencingpeopletostrivewillinglytoachieveacommongoal.影響人們自愿地努力達成共同的目標.Inspiringloyalty,trust,commitmentandrespect.鼓勵忠誠,信任,承諾與尊重.Gettingthingsdonewithexpectedresults.達到預期的結果.ManagingPeople/Pulse4LeaderManagingPeople/Pulse80LeadershipQualities

領導的素質Vision遠景

Competence能力Persistence毅力Communicatingandactivelistening溝通與積極地傾聽Self-confidence自信Charisma個人魅力Integrity誠實Striveforexcellence追求卓越Maintainteamspirit;concernforothers維持團隊精神;關心他人Continuouslearninganddevelopingoneself持續(xù)學習與提升自我ManagingPeople/Pulse5LeaderManagingPeople/Pulse81Typesofleadership

byNadlerandTushman

領導力的類型摘自NadlerandTushmanCharismaticLeader魅力型領袖Projectapowerful,confidentanddynamicpresence.表現(xiàn)得強有力,自信,充滿活力.Possessaspecialqualitythatenablehimtomobilizeactivities.擁有很強的煽動力.Articulatewithacompellingvision.對事物具有深刻的洞察力.Demonstratepersonalexcitement體現(xiàn)自身激情Expresspersonalsupportandempathyduringachangeprocess.當事物出現(xiàn)變化時,表現(xiàn)出支持與同情.ManagingPeople/Pulse6TypesManagingPeople/Pulse82InstrumentalLeader實施型領導Focusonbuildingcompetentteams致力于建立有競爭力的團隊Clarifyrequiredbehaviors采取必要的行動Putinperformancemeasurement納入行為的度量標準Administerrewardsandpunishmentstomotivatedesiredbehavior.通過獎勵與懲罰激勵好的行為.Areyouacharismaticorinstrumentalleader?你是魅力型的領導還是實施型的領導呢?Typesofleadership

byNadlerandTushman

領導力的類型摘自NadlerandTushmanManagingPeople/Pulse7InstruNewWordsandExpressionsheritagen.遺產(chǎn),繼承物heritagetourism文化遺跡游WorldHeritageSite世界遺產(chǎn)地heritageconservation文物保護WorldNaturalandCulturalHeritageSite世界文化與自然遣產(chǎn)NewWordsandExpressionsheritlegacy

n.遺贈物,先人或過去遺留下來的東西

historicallegacylegacyofhistory歷史遺產(chǎn)legacyissue歷史問題enhanceHemademanyeffortstoenhancehisreputation.legacy

n.遺贈物,先人或過去遺留下來的東西hiscommitv.犯罪,承諾,委托(托付)commitsuicidecommiterrorcommitcrimecommitoneselfto/devoteoneselfto/contributeoneselftoThegirlwascommittedtothecareofanauntcommitmentHispoliticalcommitmentisonlyskin-deep.

他政治上的承諾只是表面文章。commitcomplementn/vThiswinecomplementsthefoodperfectly.用這種酒配這種菜肴最妙不過了。Awineisacomplementtoagoodmeal.美食加美酒才算完備。Complimentn/vPaysbacomplimentComplimentsbonsthYourpresenceisagreatcompliment.承蒙光臨，不勝榮幸。complimentarycomplementn/vThiswinecomplenforceenforcepayment強制性支付enforcediscipline實施紀律enforcementmachinery/mechanism/body執(zhí)行機構enforcementmeasures強制措施enforcementpower執(zhí)行權(力)enforceenforcepaymentintegralTegralnumber/pointIntegralstructureValidatevvalidateddate失效期Inordertovalidatetheagreement,bothpartiessignit.Validadjvalidtime/periodisvalidfor

ValiditynValidityperiod/dateintegralThekitchenisanintediversediversesuggestions/views/problems/methods/aspects/fields/developmentHerinterestsareverydiverse.

她的興趣非常廣泛。accountability有責任,有義務officialaccountability勤政愛民accountabilitysystem責任追究制度,問責制diversediversesuggestions/vieflexibilityn.靈活性,柔韌性,適應性flexibilityoflaw/thinking法律靈活性/思維的靈活性flexibilityexercise柔軟操flexibilityprinciple/provision彈性原則/彈性條款flexibilityn.靈活性,柔韌性,適應性headandshoulderabove

勝過，超過Asanactor,CharlesChaplinstoodheadandshoulderabovetherestofalltheactorsofhistime.headandshoulderabove

勝過，超過Warming-upDoyouliketoeatinKFCandMcDonald's,why?Answerfromyourexperience.HowmuchdoyouknowtheKFCandMcDonald's?Warming-upDoyouliketoeatReasonsEverythingthereissodelicious.Thewaitersandwaitressareverypassionateandfriendly,makingyoufeelverycomfortable.Theenvironmentthereiscleanandbright.Itisveryrelaxingtoeatthere.ReasonsEverythingthereissoKFC

KFC=?KFC=Kentucky(肯塔基州)

FriedChickenKFCKFC=?ThehistoryofKFCIt’initiatorisHarlandSanders(哈蘭·山德士)HarlandSandersestablishedtheworld’sfirstKFCinLouisville路易(斯)維爾(美國肯塔基州北部城市),Kentucky1939,

fryingfreshchickentocustomers.ThehistoryofKFCIt’initiatKFCCorporation

KFCCorporation,basedinLouisville,Kentucky,istheworld'smostpopularchickenrestaurantchain,Everyday,nearlyeightmillioncustomersareservedaroundtheworld.KFC'smenuincludesOriginalRecipechicken--madewiththesamegreattasteHarlandSanderscreatedmorethanahalf-centuryago.Customersaroundtheglobealsoenjoymorethan300otherproducts.KFChasmorethan11,000restaurantsinmorethan80countriesandterritoriesaroundtheworld..

KFCCorporationKFCCorporatiYumKFCispartofYum!Brands,Inc.,whichistheworld‘slargestrestaurantsystemwithover32,500KFC,A&WAll-AmericanFood,TacoBell塔可鐘,EastDawning東方即白andPizzaHutrestaurantsinmorethan100countriesandterritories.YumKFCispartofYum!Brands,A&W:AllenandWright(fastfoodrestaurantandrootbeer)艾倫和賴特(速食店和根啤酒)A&W:AllenandWright(fastfKFCinChinaThefirstKFCsetupinBeijingChinain1987.Therewereover2500inFebruary4,2009inChinaWeDoChickenRight.KFCinChinaThefirstKFCsetWhydoesKFC

succeedgreatly?

KFChasadvancedideasandmethodsinthehumanresourcesmanagementespeciallyin

humanresourcesplan,recruit,training,humanresourcesmanagementhasbeentheimportantpartofKFC’scorecompetence.WhydoesKFCsucceedgreatly?為公司建立良好的形象AboutMcDonald’sThebusinessbeganin1940,witharestaurantopenedbysiblingsDickandMacMcDonaldinSanBernardino,California.Thepresentcorporationdatedbackto1955.McDonald'sheadquartersisinOakBrook,Illinois.initiator:RockKrocMcDonald'scorporationhasmorethan31000restaurantsin121countries.AboutMcDonald’sThebusinessbMcDonald'sbusinessphilosophyMcDonald'sshowsusastyleoflifeandWesternculture,consumerslikehimbecauseMcDonald'sbusinessphilosophyis"quality,service,cleanliness,value,"McDonald'sbusinessphilosophyBigMacBigMacMcNuggetsBigMacBigMacMcNuggetscriticismcriticismBuildupVocabularyCompanybrief公司簡介Enterprisehonor/Culture企業(yè)榮譽/文化Cooperationpartner合作伙伴Qualitycertificate質量認證BuildupVocabularyCompanybriOperationphilosophy/Managementideas經(jīng)營理念Servicephilosophy服務理念Marketingphilosophy營銷理念Talentpolicy人才思略Qualitypolicy質量方針Qualityforsurvival,andquantityforgrowth.以質求生存，以量求發(fā)展Operationphilosophy/Manage