高三英語一輪復(fù)習(xí)作文專題3：投訴信寫作點(diǎn)撥

專題3：投訴信【寫信背景】投訴服務(wù)態(tài)度或商品質(zhì)量?！局\篇布局】1.自我介紹，說明寫信目的；2.問題描述：投訴原因、事情經(jīng)過、產(chǎn)生的后果；3.表達(dá)希望，提出解決措施?！咀晕医榻B】IamLiHua,oneofyourcustomers/clients.我是李華，你們的顧客/客戶之一。IamLiHua,aregularofyour...我叫李華，是你們...的?？?。IamLiHua,amemberofyourwebsite.我是李華，你們網(wǎng)站的會員。IamLiHua,apassengerofFlight388onJuly8th.我是李華，7月8日388航班的乘客?！緦懶拍康摹?.Iamwritingtocomplainabout...我寫信是為了投訴...。2.Iamwritingtoexpressmydissatisfactionwith...我寫信是為了表達(dá)我對...的不滿。3.Recently,Ihavemetwithsomeproblemswhenusingit,soIamwritingtomakeacomplaint.最近，我在使用時遇到了一些問題，所以我寫信投訴。4.Iamsorrytohavebeenprovidedwithsuchpoorservice,andIbelievethatIhavetherighttoaskyoutodealwiththisproblem.我很難過被提供如此糟糕的服務(wù)，我相信我有權(quán)利要求你處理這個問題。5.Iamwritingtomakeacomplaintaboutyourservice.我寫信是想投訴你的服務(wù)?！締栴}描述】1.Thecauseofmydissatisfactionareasfollows.Firstly,/Firstofall,...What’smore,/Inaddition,.....What’sworse,...Eventually,...我不滿意的原因如下。首先，...而且/此外,...更糟糕的是,...最終，...Therearesomeseriousproblemsdeserveyourattention.Foronething,...Foranother,...Evenworse,...有些嚴(yán)重的問題值得你密切注意。一方面，...另一方面，...更糟糕的是,...Tobeginwith,...,whichmakesitimpossibleformeto...Tomakemattersworse,...Muchtomydissatisfaction,Ifindthat...首先，...所以我不可能...更糟的是,...令我非常不滿的是，我發(fā)現(xiàn)...Personally,Ithinkthatyourserviceneedstobeimprovedtoliveuptotheuses’expectations.就我個人而言，我認(rèn)為您的服務(wù)需要改進(jìn)，以達(dá)到用戶的期望。IfoundthatmycheckedsuitcasewasbadlydamagedwhenIpickeditupoffthemovingbelt.Worried,Iopenedit,onlytofindhalfofmybelongingsweremissing,includingsomegiftsformyrelatives.當(dāng)我從傳送帶上取下我的托運(yùn)手提箱時，我發(fā)現(xiàn)它嚴(yán)重?fù)p壞了。我憂心忡忡地打開箱子，卻發(fā)現(xiàn)我的東西少了一半，包括一些給親戚的禮物。What’sworse,yourstaffwasveryrudewhenIfilledaclaim.更糟糕的是，我填寫索賠單時，你們的員工非常粗魯。Ijustcan’timaginehowacompanywithagoodreputationcandosuchathing!我簡直無法想象一家聲譽(yù)好的公司怎么會做這樣的事！【表達(dá)期望】Inordertoimprovethesituation,itisadvisableforyoutotakethefollowingmeasures.為了改善這種情況，建議你采取以下措施。IwouldbegratefulifyoucouldpayattentiontowhatIhavesaidabove.如果您能注意我上面所說的話，我將不勝感激。Iwouldappreciateitifyoucouldtakemeasurestodealwiththeproblemassoonaspossible.如果您能盡快采取措施處理這個問題，我將不勝感激。Ihopethatyouwillgiveityourdueattention.希望您能給予應(yīng)有的重視。Idohopethatyoucan...andimproveyourservice.我真的希望你能...并且改善你的服務(wù)。Iwouldliketogetthismattersettledbytheendofthismonth.我想在本月底前解決這件事。Iaminthehopethatyouwilltakethematterseriouslyandmakeanefforttosolvetheproblems.Yourearlyreplywillbeappreciated.我希望你能認(rèn)真對待此事，努力解決問題。如能早日答復(fù)，將不勝感激。Youshouldthoroughlyunderstandmydiscontent.Iwouldbegratefulifyo