麥肯錫Mckinsey分析問題的框架和思路英課件

分析問題的思路和框架麥肯錫系列1可編輯ppt分析問題的思路和框架麥肯錫系列1可編輯pptSystemsThewaymanagerscollectivelybehavewithrespecttouseoftime,attention,andsymbolicactionsThepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalitiesTheorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegratedThoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembersTheprocessesandproceduresthroughwhichthingsgetdonefromdaytodayAcoherentsetofactionsaimedatgainingasustainableadvantageovercompetitionStrategyCapabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.SomecompaniesperformextraordinaryfeatswithordinarypeopleSkillsStaffStyleSharedValuesStructure2可編輯pptSystemsThewaymanagerscollectAcoherentsetofactionsaimedatgainingasustainableadvantageovercompetitionThoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembersTheorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegratedThewaymanagerscollectivelybehavewithrespecttouseoftime,attentionandsymbolicactionsTheprocessesandproceduresthroughwhichthingsgetdonefromday-to-dayThepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalitiesSkillsSharedvaluesStrategyStaffStructureSystemsCapabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.SomecompaniesperformextraordinaryfeatswithordinarypeopleStyle3可編輯pptAcoherentsetofactionsaimeStyleStructureStaffStrategySystemsSkillsSharedvalues

AcoherentsetofactionsaimedatgainingasustainableadvantageovercompetitionThoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembersTheorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegratedThewaymanagerscollectivelybehavewithrespecttouseoftime,attentionandsymbolicactionsTheprocessesandproceduresthroughwhichthingsgetdonefromday-to-dayThepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalitiesCapabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.Somecompaniesperformextraordinaryfeatswithordinarypeople4可編輯pptStyleStructureStaffStrategySys5可編輯ppt5可編輯ppt6可編輯ppt6可編輯pptCommitmentCapabilityConvictionCourageEnablingdevicesIndividualactivityChangevisionChiefexecutiveDownthelineExternalconstituentsLeadershipgroups7可編輯pptCommitmentCapabilityConvictionDevelopingfeltneed......andvision...amplifyingchangeandbuildingskills......andreinforcingchangeInstitutional-izingachangemindset1.Preparingforchange

2.Bringingaboutchange3.SustainingchangeLaunchingchange...8可編輯pptDevelopingfeltneed......9可編輯ppt9可編輯ppt10可編輯ppt10可編輯pptVisionandLeadershipOrganizationalInfrastructurePerformancemeasurementPeopledevelopmentCommunicationsProblemsolvingprocess?Implementationornearimplementationofrequiredstructureandsystems?Flowof2-waycommunications?People’sunderstanding,beliefandcontributiontoactonvisionandactionplans?Accuratemeasurementofactionandresults?Clearaccountabilities?Earlywins?Actionplanssufficienttoachievegoals?Agreementonobjectivesbylinemanagement?Managementofhigh-involvementprocess?Visibledemonstrationofnewvisionandvaluesbyclientleadership?Clientmanagers(particularlymiddlemanagement)haveskilltoleadprogramimplementation?Changeinactualbehavior

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Delta11可編輯pptVisionandLeadershipOrganizati12可編輯ppt12可編輯ppt13可編輯ppt13可編輯ppt14可編輯ppt14可編輯ppt15可編輯ppt15可編輯ppt16可編輯ppt16可編輯pptGovernmentderegulationoftheindustry?Licensingof16new(mainlyforeign)banks?Freeing-upofmostinterestrates?VirtuallyunrestrictedentryintoforeignexchangedealingAvailabilityofnew,low-costnetworkingtechnology?ATMs?Low-cost,high-speeddatacommunicationslinks?“Smart”plasticcardsSubstantiallyreducedconcentrationInfluxofnew“players”withdiversemethods,valuesandbackgrounds,etc.Formationofstrategicgroupsofbanks?“Full-line/high-tech/maximize-share”bankers?“Niche”bankersIncumbentbanksstuckwithhigh-cost“bricksandmortar”networks;entrantsabletouseelectronic/plasticnetworksmoreintensivelyIncreasedpricerivalry,especiallyincommercialsegmentandforeignexchangeIncreasedfocusonmarketsegments(e.g.consumer,ruralandcommercial)through?Products?Outlets?StafftrainingReducedmarginsReducedcostsImprovedservicePRODUCERSExternalshocksChangesinConductCChangesinPerformancePINDUSTRYChangesinStructureS17可編輯pptGovernmentderegulationofthei18可編輯ppt18可編輯ppt19可編輯ppt19可編輯ppt20可編輯ppt20可編輯ppt21可編輯ppt21可編輯ppt22可編輯ppt22可編輯pptProductivityContributionTotalsellingcostsSellingmarginContributionSalesSellingrateSalesAvailablesellingtimeUtilizationAvailablesellingtimeTotalsalestimeSupportintensitySupportcostsTotalsellingcostsEffectivenessContributionAvailablesellingtimeEfficiencyAvailablesellingtimeTotalsellingcostsSupportleverageTotalsalestimeSupportcosts23可編輯pptProductivityContributionTotal24可編輯ppt24可編輯ppt25可編輯ppt25可編輯pptProductofferingPlacePricePositioningpromotionProductPackage26可編輯pptProductofferingPlacePricePosiPRODUCERSINDUSTRYtructureSonductCerformancePExternalshocksFeedbackPRODUCERSChangesinConductCChangesinPerformancePINDUSTRYChangesinStructureS27可編輯pptPRODUCERSINDUSTR分析問題的思路和框架麥肯錫系列28可編輯ppt分析問題的思路和框架麥肯錫系列1可編輯pptSystemsThewaymanagerscollectivelybehavewithrespecttouseoftime,attention,andsymbolicactionsThepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalitiesTheorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegratedThoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembersTheprocessesandproceduresthroughwhichthingsgetdonefromdaytodayAcoherentsetofactionsaimedatgainingasustainableadvantageovercompetitionStrategyCapabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.SomecompaniesperformextraordinaryfeatswithordinarypeopleSkillsStaffStyleSharedValuesStructure29可編輯pptSystemsThewaymanagerscollectAcoherentsetofactionsaimedatgainingasustainableadvantageovercompetitionThoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembersTheorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegratedThewaymanagerscollectivelybehavewithrespecttouseoftime,attentionandsymbolicactionsTheprocessesandproceduresthroughwhichthingsgetdonefromday-to-dayThepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalitiesSkillsSharedvaluesStrategyStaffStructureSystemsCapabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.SomecompaniesperformextraordinaryfeatswithordinarypeopleStyle30可編輯pptAcoherentsetofactionsaimeStyleStructureStaffStrategySystemsSkillsSharedvalues

AcoherentsetofactionsaimedatgainingasustainableadvantageovercompetitionThoseideasofwhatisrightanddesirable(incorporateand/orindividualbehavior)whicharetypicaloftheorganizationandcommontomostofitsmembersTheorganizationchartandaccompanyingbaggagethatshowwhoreportstowhomandhowtasksarebothdividedupandintegratedThewaymanagerscollectivelybehavewithrespecttouseoftime,attentionandsymbolicactionsTheprocessesandproceduresthroughwhichthingsgetdonefromday-to-dayThepeopleintheorganization,consideredintermsofcorporatedemographics,notindividualpersonalitiesCapabilitiespossessedbytheorganizationasawholeasdistinctfromtheindividuals.Somecompaniesperformextraordinaryfeatswithordinarypeople31可編輯pptStyleStructureStaffStrategySys32可編輯ppt5可編輯ppt33可編輯ppt6可編輯pptCommitmentCapabilityConvictionCourageEnablingdevicesIndividualactivityChangevisionChiefexecutiveDownthelineExternalconstituentsLeadershipgroups34可編輯pptCommitmentCapabilityConvictionDevelopingfeltneed......andvision...amplifyingchangeandbuildingskills......andreinforcingchangeInstitutional-izingachangemindset1.Preparingforchange

2.Bringingaboutchange3.SustainingchangeLaunchingchange...35可編輯pptDevelopingfeltneed......36可編輯ppt9可編輯ppt37可編輯ppt10可編輯pptVisionandLeadershipOrganizationalInfrastructurePerformancemeasurementPeopledevelopmentCommunicationsProblemsolvingprocess?Implementationornearimplementationofrequiredstructureandsystems?Flowof2-waycommunications?People’sunderstanding,beliefandcontributiontoactonvisionandactionplans?Accuratemeasurementofactionandresults?Clearaccountabilities?Earlywins?Actionplanssufficienttoachievegoals?Agreementonobjectivesbylinemanagement?Managementofhigh-involvementprocess?Visibledemonstrationofnewvisionandvaluesbyclientleadership?Clientmanagers(particularlymiddlemanagement)haveskilltoleadprogramimplementation?Changeinactualbehavior

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Delta38可編輯pptVisionandLeadershipOrganizati39可編輯ppt12可編輯ppt40可編輯ppt13可編輯ppt41可編輯ppt14可編輯ppt42可編輯ppt15可編輯ppt43可編輯ppt16可編輯pptGovernmentderegulationoftheindustry?Licensingof16new(mainlyforeign)banks?Freeing-upofmostinterestrates?VirtuallyunrestrictedentryintoforeignexchangedealingAvailabilityofnew,low-costnetworkingtechnology?ATMs?Low-cost,high-speeddatacommunicationslinks?“Smart”plasticcardsSubstantiallyreducedconcentrationInfluxofnew“players”withdiversemethods,valuesandbackgrounds,etc.Formationofstrategicgroupsofbanks?“Full-line/high-tech/maximize-share”bankers?“Niche”bankersIncumbentbanksstuckwithhigh-cost“bricksandmortar”networks;entrantsabletouseelectronic/plasticnetworksmoreintensivelyIncreasedpricerivalry,especiallyincommercialsegmentandforei