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1、第 頁2021內(nèi)蒙古PMP資格認(rèn)證考試考試真題卷本卷共分為1大題50小題,作答時(shí)間為180分鐘,總分100分,60分及格。一、單項(xiàng)選擇題(共50題,每題2分。每題的備選項(xiàng)中,只有一個(gè)最符合題意) 1.The process giving confidence that the project will meet appropriate quality standards is called _ A) scope verification B) perform quality control C) perform quality assurance D) quality planning 2.T
2、he statistical method that looks at the influence of different factors on specific variables is called _ A) design of experiments B) benchmarking C) variability of factors D) ISO 3.Which of the following has the greatest effect on a products reliability and maintenance characteristic? A) Conceptuali
3、zation. B) Product design. C) Fabrication. D) A and B. 4.On a project the project manager should strive for a Quality Level that _ A) is the highest level possible B) is as close to the project objectives as possible C) represents the least cost to the project D) exceeds the specified requirement of
4、 the project 5.Perform quality control in the final analysis is _ A) using the technical procedures of monitoring project results to decide if the outputs meet the requirements B) a production system C) a inspection system D) fitness for purpose 6.Costs of quality include _ A) the total of all costs
5、 incurred to assure the production and delivery of acceptable products and services B) only costs classified as prevention, detection and corrective action C) only the costs of scrap, rework due to defects, customer returns and warranty costs D) the expense of upper management 7.Who benefits from a
6、strong, comprehensive and consistent quality control program? A) The contracting organizations. B) The manufacturing group. C) The customer. D) A, Band C. 8.To ensure the project team provides the functionality the customer expects in a new piece of software, the PM asks the customer for sign-off on
7、 the design criteria. These documents are _ A) technical specifications B) performance specifications C) product descriptions D) quality assurance perform quality assurance 9.The characteristics of a well-rounded and consistent quality program are _ A) top management support, quality is designed int
8、o the product or service, recognition of quality performance at all organizational levels, using statistics as a basis for control, regular audits, and team participation in the quality control process B) middle management support only, quality is designed into the product or service, recognition of
9、 quality performance at all organizational levels, a strong and active punishment system, using statistics as a basis for control, and team participation in the quality control process C) top management support, a quality policy force, a strong punishment system, quality is designed into the product
10、 or service, recognition of quality performance at all organizational levels, using statistics as basis for control and regular audits D) top management support, quality is designed into the product or service, recognition of quality performance at all organizational levels, using statistics as a ba
11、sis for control, regular audits, and a global information system 10.Jake has been assigned the position of PM of multi-organizational project. His organization, which is the primary performing organization, has a weak quality policy. The other organizations have no quality policy. Jake should _ A) u
12、se the policy for his organization, since his organization is the primary performing organization B) forget about the quality aspects of the project since two-thirds of the team have no quality policy C) work with the team members from the various organizations and develop a quality policy for the p
13、roject without telling anyone, to eliminate negative feedback D) seek buy-in from all organizations to fund a quality program 11.The widget production project is well underway. The requirements are clear that each widget must weigh between 0.320 and 0.325 ounces. The first day of test production res
14、ulted in 1247 widgets. Of the widgets inspected 47% fell within the acceptable weight range. This is an example of _ A) variable sampling B) attribute sampling C) control charting D) flow charting 12.A project team is in the design stage of a new mountain bike prototype. The team is in the process o
15、f identifying which type of frame and material will provide high performance at a low cost. Which of the following is the most likely technique used to determine these variables? A) cost/Benefit analysis. B) Ishikawa diagram. C) Design of experiments. D) System flowchart. 13.Your project has had a m
16、ajor defect and you have gotten the project team and the quality engineers involved in problem analysis. There are three different opinions of what the cause of the problem might be. In order to get the root of the problem you decide to use a cause-and-effect diagram. Which of the following would be
17、st describe what the group is involved in? A) Quality analysis. B) Quality planning. C) Quality control Perform quality control. D) Quality assurance Perform quality assurance. 14.The project team has created a plan for how they will implement the quality policy. If this changes during the project,
18、it will also be a change to _ A) the project plan B) the quality control plan C) the quality assurance plan D) the quality management plan 15.Which of the following is true of inspections? A) They may not be conducted by the project team. B) They test future desires of prospective customers. C) They
19、 can only be conducted on the final product. D) They prevent errors from reaching the customer before delivery. 16.Based on quality control measurements on your manufacturing project, management releases that immediate corrective action is required to the material requirements planning (MRP) system
20、to prevent future problems on other projects and to minimize rework. To implement the necessary changes you should follow _ A) the organizations quality policy B) the quality management plan C) established operational definitions and procedures D) procedures for integrated change control 17.Which of
21、 the following is not able to create positive effect? A) Continuous improvement. B) Do more inspection. C) Statistical quality control. D) Customer trace process. 18.The project team should have knowledge of statistical process control to help conduct quality control activities. Of all the topics in
22、volved, which of the following is the most important for the team to understand? A) Sampling and probability. B) Attribute sampling and variable sampling. C) Tolerances and control limits. D) Special causes and random causes. 19.Ranking ordering of defects should be used to guide corrective action.
23、This is the underlying principle behind _ A) trend analysis B) inspection C) control charts D) pareto diagrams 20.The purpose of the Taguchi method is to _ A) manage the flow of material for better visibility and control B) use statistical techniques to compute a loss function to determine the cost
24、of producing products that fall to achieve a target value C) design, group and manage production operations as self-contained flexible cells capable of start-to-finish processing of a family of items D) regulate coordination and communication among process stages 21.You are assigned as the project m
25、anager in the middle of the project. The project is within the baselines, but the customer is not happy with the performance of the project. What is the FIRST thing you should do? A) Discuss it with the project team. B) Recalculate baselines. C) Renegotiate the contract. D) Meet with the customer. 2
26、2.你是一個(gè)商業(yè)寫字樓建設(shè)項(xiàng)目的項(xiàng)目經(jīng)理。你知道政府部門發(fā)布的相關(guān)建筑法規(guī)、消防法規(guī)等,都是你開展質(zhì)量管理工作的重要依據(jù)。你必須保證項(xiàng)目質(zhì)量計(jì)劃符合相關(guān)法規(guī)的要求。這些法規(guī)_ A是規(guī)劃質(zhì)量過程的輸入 B有助于進(jìn)行質(zhì)量管理革新 C會導(dǎo)致項(xiàng)目質(zhì)量成本的上升 D有助于樓房建設(shè)質(zhì)量的優(yōu)化 23.Which of the following BEST describes the verify scope process? A) It provides assurances that the deliverable meets the specifications, is an input to the
27、project management plan, and is an output of perform quality control. B) It ensures that the deliverable is completed on time and gets customer acceptance, and shows that the deliverable meets specifications. C) It ensures customer acceptance, shows that the deliverable meets specifications, and pro
28、vides a chance for differences of opinion to come to light. D) It is an output of perform quality control, occurs before. define scope, and ensures customer acceptance. 24.在監(jiān)督項(xiàng)目績效過程中,簡單地把實(shí)際的成本支出數(shù)與計(jì)劃的成本支出數(shù)比較,是毫無意義的,因?yàn)開 A實(shí)際的成本支出數(shù)可能是不正確的 B計(jì)劃的成本支出數(shù)可能是不合理的 C沒有考慮實(shí)際完成的實(shí)體工作量 D這兩者往往覆蓋不同的時(shí)間段 25.項(xiàng)目生命周期與產(chǎn)品生命周期的
29、主要差別在于_ A前者的階段通常順序排列,后者的階段通常并行排列 B前者的階段可能相互交叉,后者的階段一般不相互交叉 C前者偏重管理工作,后者偏重技術(shù)工作 D一個(gè)項(xiàng)目生命周期中只包括一個(gè)產(chǎn)品生命周期,而一個(gè)產(chǎn)品生命周期中可包括多個(gè)項(xiàng)目生命周期 26.You recently joined as the project manager of ABC Company. The outgoing project manager mentioned that of late, she had been facing several issues with new change requests. Th
30、e customers were located in the same office and they interacted directly with the project team and, at times, informally asked for some changes in the projects product. If the changes were small, the project team members usually agreed to do the changes. The project manager found it difficult to pri
31、oritize activities and ensure that tasks are done as per schedule. The project had 50 team members and there was some discontent amongst them about the work they were supposed to do. What should be your first priority in this project? A) Create a detailed project scope statement. B) Align the projec
32、t objectives with the organizational goals. C) Ensure proper project scope control. D) Call a meeting of all the project stakeholders to determine and resolve any outstanding issues. 27.項(xiàng)目管理社區(qū)應(yīng)該通過以下哪項(xiàng)來建立項(xiàng)目管理職業(yè)的自信,并促進(jìn)個(gè)人成為更好的實(shí)踐者?_ A鼓勵(lì)個(gè)人充分發(fā)展自己的個(gè)性 B鼓勵(lì)個(gè)人保留和堅(jiān)持自己的意見 C在整個(gè)職業(yè)范圍內(nèi)建議對合理行為的共同理解 D鼓勵(lì)項(xiàng)目管理工作者獲得資格證書 2
33、8.在項(xiàng)目執(zhí)行階段,一位新任項(xiàng)目經(jīng)理發(fā)現(xiàn)客戶對項(xiàng)目狀態(tài)報(bào)告極度不滿。他首先要做的是什么?_ A與客戶面談,允諾滿足客戶的需求 B審查所有變更,并重新制定項(xiàng)目基準(zhǔn)計(jì)劃 C通過溝通系統(tǒng)獲得足夠的關(guān)于沖突的信息 D與項(xiàng)目團(tuán)隊(duì)成員一起分析客戶的需求 29.項(xiàng)目經(jīng)理正在根據(jù)計(jì)劃對項(xiàng)目進(jìn)展情況進(jìn)行跟蹤。他發(fā)現(xiàn)無法按照管理層要求的日期交付最終可交付成果。項(xiàng)目經(jīng)理應(yīng)該_ A與干系人重新洽談范圍 B不要同意管理層的不合理要求 C讓項(xiàng)目團(tuán)隊(duì)加班,以便按時(shí)完成 D先干著看,實(shí)在無法按時(shí)完成時(shí)再說 30.Which type of input is the primary cause of contract chan
34、ges? A) Independent estimates. B) Organizational policies. C) Statement of work. D) Approved changes requests. 31.項(xiàng)目已經(jīng)完成,但是客戶拒絕對可交付成果給出最終驗(yàn)收,從而導(dǎo)致項(xiàng)目無法順利移交。項(xiàng)目經(jīng)理應(yīng)該怎樣做?_ A把該情況報(bào)告給管理層 B尋求項(xiàng)目團(tuán)隊(duì)的協(xié)助 C把該情況記錄下來 D把該情況提交仲裁 32.對需求很不易確定的項(xiàng)目,最不能采用以下哪種階段與階段之間的關(guān)系?_ A原型法所代表的階段與階段之間的關(guān)系 B先后順序關(guān)系 C迭代關(guān)系 D交疊關(guān)系 33.An output of
35、close project is the creation of_ A) project archives B) a project charter C) a project management plan D) a risk analysis plan 34.管理層很不滿意你的項(xiàng)目的進(jìn)展情況。項(xiàng)目開工兩年以來,發(fā)生了幾件意外的負(fù)面事件,使項(xiàng)目績效持續(xù)惡化。項(xiàng)目管理辦公室主任告訴你,如果你不能在后續(xù)的時(shí)間中扭轉(zhuǎn)局面,使項(xiàng)目績效回到項(xiàng)目計(jì)劃上來,你將只能去公司的餐廳干活了。為了確定未來的績效目標(biāo),你將計(jì)算_ A完工預(yù)算BAC B完工估算EAC C完工尚需績效指數(shù)TCPI D完工時(shí)偏差VAC 35
36、.For an activity, the optimistic, most likely and pessimistic estimates are 12, 16 and 18 respectively. Which of the following statement is correct? A) There is 68.26% chance that the activity will be completed in 15 to 17 days. B) There is 95.44% chance that the activity will be completed in 15 to
37、17 days. C) There is 68.26% chance that the activity will be completed in 14.67 to 16.67 days. D) There is 93.73% chance that the activity will be completed in 15 to 17 days. 36.在一個(gè)大型開發(fā)項(xiàng)目的關(guān)鍵里程碑處,績效報(bào)告顯示項(xiàng)目實(shí)施工作已經(jīng)落后進(jìn)度計(jì)劃一個(gè)月。另外,項(xiàng)目中的一個(gè)關(guān)鍵子系統(tǒng)的技術(shù)特性,也比較令人擔(dān)心。為此,項(xiàng)目經(jīng)理建議對該子系統(tǒng)的技術(shù)特性和功能開展審計(jì),以確保符合要求。但是,這個(gè)審計(jì)將導(dǎo)致項(xiàng)目再延誤一個(gè)星
38、期。該審計(jì)工作是_ A變更管理的合理應(yīng)用 B配置管理的合理應(yīng)用 C效益成本分析的合理應(yīng)用 D績效測量方法的合理應(yīng)用 37.在一個(gè)管理信息系統(tǒng)開發(fā)項(xiàng)目中,兩名團(tuán)隊(duì)成員對于采用何種編程方法有重大分歧。應(yīng)該由誰來解決這個(gè)分歧?_ A這兩名成員及其經(jīng)理 B項(xiàng)目經(jīng)理 C高級管理層 D這兩名成員的經(jīng)理 38.約翰是某房地產(chǎn)開發(fā)項(xiàng)目的造價(jià)工程師。他基于過去項(xiàng)目的資料,開發(fā)了一個(gè)項(xiàng)目成本估算模板,以便按每平米建筑面積、每平米綠化面積、每平米車庫面積,來估算整個(gè)開發(fā)項(xiàng)目的總成本。以下哪個(gè)最能代表他將要使用的成本估算方法?_ A三點(diǎn)估算 B參數(shù)估算 C以量化為基礎(chǔ)的估算 D自下而上的估算 39.以下哪個(gè)是項(xiàng)目范圍
39、基準(zhǔn)的組成部分?_ A項(xiàng)目工作說明書 B采購工作說明書 C合同工作說明書D項(xiàng)目范圍說明書 40.盡管項(xiàng)目的全部可交付成果都已經(jīng)提交出來并符合要求,但是某個(gè)主要干系人仍然抱怨項(xiàng)目沒有對相關(guān)人員進(jìn)行如何使用項(xiàng)目產(chǎn)品的培訓(xùn),并聲稱項(xiàng)目不能就這樣結(jié)束。在認(rèn)真檢查項(xiàng)目管理計(jì)劃和項(xiàng)目文件之后,項(xiàng)目經(jīng)理確認(rèn)在項(xiàng)目范圍內(nèi)并未列入這個(gè)培訓(xùn)。項(xiàng)目經(jīng)理應(yīng)該_ A修改項(xiàng)目計(jì)劃,把培訓(xùn)工作添加進(jìn)去 B與項(xiàng)目團(tuán)隊(duì)開會討論這個(gè)問題 C把該干系人的抱怨報(bào)告給管理層,讓管理層來解決 D按原定計(jì)劃開始項(xiàng)目收尾工作 41.The high-level project schedule constraints have just b
40、een determined. What project management process group are you in? A) Initiating. B) Planning. C) Executing. D) Monitoring and controlling. 42.項(xiàng)目成功的原因往往是相似的,但失敗的原因是多種多樣的。以下哪項(xiàng)最好地描述了導(dǎo)致項(xiàng)目失敗的主要原因?_ A沒有項(xiàng)目管理辦公室、沒有項(xiàng)目章程、沒有項(xiàng)目管理計(jì)劃 B干系人需求不清楚、團(tuán)隊(duì)成員地理位置分散、團(tuán)隊(duì)建設(shè)不力 C缺乏高級管理層的支持、項(xiàng)目團(tuán)隊(duì)內(nèi)部不協(xié)調(diào)、項(xiàng)目經(jīng)理的缺乏領(lǐng)導(dǎo)能力 D組織文化、干系人需求不清楚、項(xiàng)目目
41、標(biāo)不可測量 43.你是一個(gè)IT開發(fā)項(xiàng)目的項(xiàng)目經(jīng)理。項(xiàng)目擁有完整、經(jīng)批準(zhǔn)的范圍基準(zhǔn),包括項(xiàng)目范圍說明書、工作分解結(jié)構(gòu)和WBS詞典。項(xiàng)目團(tuán)隊(duì)中的一位編程專家在工作過程中發(fā)現(xiàn)增加某個(gè)小功能,可以大大提高系統(tǒng)的運(yùn)行速度。他自行增加了這個(gè)小功能,沒有給項(xiàng)目進(jìn)度和成本帶來負(fù)面影響。你應(yīng)該如何處理這種情況?_ A他改善了項(xiàng)目產(chǎn)品功能,且沒有對進(jìn)度和成本帶來不利影響,應(yīng)該受到表揚(yáng) B把這個(gè)改進(jìn)作為項(xiàng)目的重要經(jīng)驗(yàn)加以推廣 C批評這位專家,因?yàn)樗男袨榭赡芙o項(xiàng)目其他方面帶來負(fù)面影響 D由于這項(xiàng)變更已經(jīng)發(fā)生,因此就需要準(zhǔn)備一份變更追蹤表用來追蹤變更效果 44.All of the following are par
42、ts of an effective change control system EXCEPT_ A) procedures B) standards for reports C) meetings D) lessons learned 45.在某工程建設(shè)中,作為業(yè)主方的工程建設(shè)開發(fā)公司不僅在工地現(xiàn)場建設(shè)了計(jì)算機(jī)網(wǎng)絡(luò)供承建工程的各方和監(jiān)理單位使用,而且還為他們統(tǒng)一配備了P3軟件,以供他們開展項(xiàng)目管理;并且早在工程招標(biāo)階段就把對項(xiàng)目管理的要求列入了投標(biāo)條件,最終以合同形式規(guī)范項(xiàng)目管理活動(dòng)。以上描述主要說明以下哪一方面?_ A項(xiàng)目管理辦公室的主要職責(zé)是協(xié)調(diào)各項(xiàng)目的資源 B項(xiàng)目管理辦公室負(fù)責(zé)建立統(tǒng)一
43、的項(xiàng)目管理系統(tǒng),以便各項(xiàng)目能比較一致地運(yùn)用項(xiàng)目管理方法 C業(yè)主方的建設(shè)開發(fā)公司所采用的是項(xiàng)目式組織,所以必須設(shè)立項(xiàng)目管理辦公室 D項(xiàng)目管理辦公室應(yīng)該參與項(xiàng)目合同的簽訂 46.The following information is available about a particular task in your project plan:early start(ES), 25 days;late start(LS), 30 days;early finish(EF), 50 days;late finish(LF), 55 days. Based on this information。you can deduce that_ A) the project float is 5 days B) the project may get delayed C) the task is not on the critical path D) the task is on the critical path 47.You have been working on a very large software
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