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1、 選修7Unit 2語言運用題組求精準(25 mins).完形填空As a businesswoman,I care deeply about my customers.But like anyone for whom you feel affection,1 can also drive you mad.Theyll come rushing in,2 their handbags been stolen.Theyll 3 that they left it in the changing room,create havoc(混亂) and then 4 it had been in the

2、ir car all the time.Theyll have out half the 5 in the shop,and want the only style you dont have left in a 6 colour.I do know how upset the shop staff can get,but I try to persuade them to keep 7.I remember the first really 8 customer we had at Covent Garden.She was 9 absolutely everything,nothing w

3、as right and I was rather 10 that she became a “regular”.After a while,she 11 for the way she behaved at the beginning.She had split up with her husband the week before,was living in a flat 12,and since shed found it too much to cope with(應(yīng)對),shed taken it out on 13 people.That taught me a valuable

4、14 and I pass it on to the people who 15 in the market.Dont take it 16.If a customer is rude or difficult,just think “Maybe shes had a row with her husband.Maybe her childs not 17.”Always water it down and dont let your ego(自我) get 18.If you do,you wont be able to 19 it and the whole thing develops

5、into an unpleasant scene and that 20 everyones day.1.A.shopkeepersB.customersC.salespersonsD.receptionists2.A.sayingB.pretendingC.guessingD.replying3.A.agreeB.promiseC.imagineD.swear4.A.forgetB.decideC.discoverD.assume5.A.foodsB.cataloguesC.belongingsD.goods6.A.particularB.differentC.matchingD.natur

6、al7.A.fightingB.smilingC.waitingD.changing8.A.generousB.politeC.carelessD.difficult9.A.curious aboutB.displeased withC.patient withD.uncertain about10.A.relaxedB.delightedC.surprisedD.embarrassed11.A.searchedB.arguedC.prayedD.apologized12.A.by chanceB.by herselfC.on purposeD.on duty13.A.rudeB.suchC.

7、otherD.lonely14.A.lessonB.trickC.skillD.trade15.A.workB.shopC.meetD.quarrel16.A.kindlyB.secretlyC.personallyD.casually17.A.readyB.awayC.upD.well18.A.out of sightB.in the wayC.behind the sceneD.above the law19.A.stressB.expectC.handleD.blame20.A.ruinsB.makesC.startsD.saves.語法填空A Chinese business clai

8、ming to be the worlds first “robot restaurant complex”1(official) opened Monday in the southern Guangdong province.FOODOM Tianjiang Food Kingdom,2 (locate) in Foshans Shunde District,is the sixth automated restaurant operated by Qianxi Robot Catering Group.The facility 3 (have) a seating capacity of

9、 nearly 600 diners and accommodates over 40 robots capable of 4 (cook) some 200 dishes from three basic categories:Chinese(including Shunde specialities),hot pot,and fast food.Qianxi Groups other automated restaurants,5 similar,dont serve such a wide range of cuisines under one roof.Guests arriving

10、at the pink-and-white restaurant make their menu 6 (select) with wide-eyed robot waiters.When ready,the food 7 (deliver) directly to their table from a skyrail system or brought in on a tray.Xiao Ran,deputy general manager at Qianxi Group,told Sixth Tone that robot cafeterias are 8 efficient terms o

11、f both space used and required cooking time than 9 (they) human-operated counterparts.The robot restaurant complexs noodle-making robot,for example,takes up 4 square meters of floor space and can churn out 120 dishes per hour if needed.Theyre also safer,he said,thanks to a standardized cooking proce

12、ss and the 10(absent) of human-to-human contact.選修7Unit 2語言運用題組求精準.【語篇導(dǎo)讀】本文是一篇記敘文。作者與顧客打交道時,有時候會感覺非常氣憤,甚至發(fā)瘋。不過經(jīng)歷一件事之后,作者學(xué)會了如何應(yīng)對“難纏”的顧客。1.B根據(jù)上文“I care deeply about my customers”可知,此處是在講作者與顧客之間的事情。但就像任何一個你喜歡的人一樣,顧客也會讓你發(fā)瘋。2.Asay“說,表達”;pretend“假裝”;guess“猜測”;reply“回答”。這里表示“他們會沖進來,說他們的手提包被偷了”。3.Dagree“同意”

13、;promise“許諾”;imagine“想象,設(shè)想”;swear“發(fā)誓,咒罵”。他們會信誓旦旦地說把包落在了更衣室。4.C后來發(fā)現(xiàn)(discover)包一直在車里。5.D他們把商店里幾乎一半的商品(goods)都看個遍,結(jié)果想要的是你唯一沒有存貨的那個特別顏色的款式。6.Aparticular“獨特的,特別的”;different“不同的”;matching“相配的”;natural“天然的,自然的”。這里指顧客想要的東西恰巧是自己沒有存貨的那個特別顏色的款式。7.B根據(jù)but前的upset可知,這里表示無論你多么郁悶,都要保持微笑(smiling)。8.D此處是在講作者在Covent Ga

14、rden遇到的第一個難對付的顧客。difficult意為“難對付,難纏”之意。9.B這里表示“這位顧客對什么東西都不滿意”。這與下文“nothing was right”表述一致。10.C不過令作者驚訝(surprised)的是,這位顧客成了她店里的???。11.D結(jié)合下文的內(nèi)容可知,這位顧客為自己一開始的行為道歉(apologized)了。12.B一周前她和丈夫分開了,現(xiàn)在一個人(by herself)住在一套公寓里,因為她覺得實在難以應(yīng)對,就把氣撒在別人身上。13.C這位顧客把自己的悶氣發(fā)泄在了其他(other)人身上。14.A結(jié)合下一句內(nèi)容“作者教給別人如何應(yīng)對顧客”可知,這里指作者從這次

15、經(jīng)歷中獲得了經(jīng)驗教訓(xùn)(lesson)。15.A作者把經(jīng)驗教訓(xùn)傳授給了在這個市場工作(work)的其他人。16.CDont take it personally意為“別太當回事”。17.D此處指我們應(yīng)該站在顧客的角度考慮問題,也許她和丈夫吵架了,也許是她孩子的身體不太好。18.B一定要去淡化它,不要自我設(shè)限。in the way“擋路,妨礙”,符合題意。19.Cstress“強調(diào)”;expect“期望”;handle“解決”;blame“責(zé)怪”。如果你這樣做(自我設(shè)限)的話,就無法解決問題了。20.A整個事情會發(fā)展成不愉快的場面,破壞每個人一天(的心情)。ruin意為“毀壞,破壞”,符合語境。.【語篇導(dǎo)讀】本文是說明文。一家自稱是世界上第一家“機器人餐廳”的企業(yè)在廣東省南部正式開業(yè)。1.officially考查副詞。所填的詞修飾動詞,所以用副詞形式。2.located考查非謂語動詞。locate和Tianjiang Food Kingdom有邏輯上的動賓關(guān)系,所以用過去分詞作定語。3.has考查主謂一致。整篇文章使用的是一般現(xiàn)在時,主語是單數(shù)第三人稱,所以用has。4.cooking考查非謂語動詞。of是介詞,后接名詞或動詞-ing形式。5.though/although考查連詞

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