質(zhì)量體系培訓(xùn)

1、元鐙金屬工業(yè)元鐙金屬工業(yè)( (崑山崑山) )有限公司有限公司 YUAN DENG METALS INDUSTRIAL (KUNSHAN) Co.,Ltd品保處工作程序介紹品保處工作程序介紹Introduction of QA Divisions Procedure1.品質(zhì)大綱品質(zhì)大綱v1.1 組織架構(gòu)組織架構(gòu)v1.2 品質(zhì)管理大綱品質(zhì)管理大綱2.質(zhì)量培訓(xùn)質(zhì)量培訓(xùn)v2.1 培訓(xùn)流程培訓(xùn)流程v2.2 新新QC培訓(xùn)培訓(xùn)v2.3 新產(chǎn)品培訓(xùn)新產(chǎn)品培訓(xùn)v2.4 在職持續(xù)培訓(xùn)在職持續(xù)培訓(xùn)3.過(guò)程控制過(guò)程控制v3.1 進(jìn)貨檢驗(yàn)流程進(jìn)貨檢驗(yàn)流程v3.2 制程檢驗(yàn)流程制程檢驗(yàn)流程v3.3 成品檢驗(yàn)流程成品檢驗(yàn)流

2、程v3.4 不良品管制流程不良品管制流程4.測(cè)量?jī)x器管理測(cè)量?jī)x器管理5.客戶服務(wù)客戶服務(wù)6.預(yù)防與改善預(yù)防與改善Index1.Synopsis of Quality Controlv1.1 Personal Structurev1.2 Synopsis of Quality Control2.Quality Trainingv2.1 The Summary of Training Flow Chart v2.2 New QC Trainingv2.3 New Product Trainingv2.4 Continuous Training in Occupation3.Process Cont

3、rolv3.1 Incoming Inspectionv3.2 In Process Inspection v3.3 Final Inspectionv3.4 Defective Product Control4.Measure Instrument Control5.Customer Service6.Prevention & Improvement1.品質(zhì)大綱Synopsis of Quality System元鐙金屬工業(yè)元鐙金屬工業(yè)( (崑山崑山) )有限公司有限公司 YUAN DENG METALS INDUSTRIAL (KUNSHAN) Co.,Ltd助理助理:周慧周慧 Assis

4、tant: Zhou Hui副理副理:王俊豪王俊豪 Vice Manager: Wang Junhao 生管課人 Producing Management Section職務(wù)職務(wù) Position 擬定Expect 現(xiàn)有Existent 經(jīng)理經(jīng)理 Manager 1 1副理副理 Vice Manager 1 1助理助理 Assistant 1 1課長(zhǎng)課長(zhǎng) Supervisor 3 2技術(shù)員技術(shù)員 Tech Engineer 6 6作業(yè)員作業(yè)員 Operator 60 51Total: 72 622 IQC過(guò)剩的人力只會(huì)給管理和成本造成負(fù)擔(dān), 所以製造部首先就需學(xué)會(huì)合理安排人力資源.品保處品保處

5、Quality Assurance Division塑膠品管課課長(zhǎng)：人The Supervisor of Plastic QC Section4 IPQC2 OQC 2 QE生技課課長(zhǎng):2人Producing Technology Section1.1塑膠部組織架構(gòu)圖塑膠部組織架構(gòu)圖Personal Structure of Plastic Department生管1人 1 Planner 模管人 2 Die Keepers 技術(shù)員人Tech Engineer 製造 50 人Operator物管6人 6 Material Control Stuffs 1.2 品 質(zhì) 管 理 總 綱Synops

6、is of Quality Management品質(zhì)管理系品質(zhì)管理系統(tǒng)統(tǒng)Synopsis of Quality Management1. 質(zhì)量培訓(xùn)流程質(zhì)量培訓(xùn)流程Quality Training Flow Chart2.測(cè)量?jī)x器管理流程測(cè)量?jī)x器管理流程Managing Flow Chart of Measuring Instrument 3.過(guò)程控制流程過(guò)程控制流程Process Control Flow chart4.顧客反饋與服務(wù)流程顧客反饋與服務(wù)流程Flow Chart of Customer Service 5.預(yù)防與改善流程預(yù)防與改善流程Prevention & Improvemen

7、t Flow Chart3.4成品檢驗(yàn)流程Finished Product Inspection 3.1新產(chǎn)品質(zhì)策劃流程Quality Designing ofNew Product3.2進(jìn)料檢驗(yàn)流程Incoming Inspection3.3製程檢驗(yàn)流程In Process Inspection3.5不良品管理流程Defective Product Control2.質(zhì)量培訓(xùn)Training of Quality元鐙金屬工業(yè)元鐙金屬工業(yè)( (崑山崑山) )有限公司有限公司 YUAN DENG METALS INDUSTRIAL (KUNSHAN) Co.,Ltd2.1質(zhì)量培訓(xùn)總流程質(zhì)量培訓(xùn)總

8、流程Summary Flow Chart of Quality Training持續(xù)品質(zhì)培訓(xùn)是持續(xù)品質(zhì)培訓(xùn)是OAOA部日?；A(chǔ)工作的一部部日?；A(chǔ)工作的一部分分. .其目的是保證公司的品管人員具備較全其目的是保證公司的品管人員具備較全面的品質(zhì)檢查品質(zhì)保證的專(zhuān)業(yè)知識(shí)面的品質(zhì)檢查品質(zhì)保證的專(zhuān)業(yè)知識(shí), ,更新更新和提高從業(yè)人員的專(zhuān)業(yè)技能和提高從業(yè)人員的專(zhuān)業(yè)技能. .品質(zhì)培訓(xùn)分為品質(zhì)培訓(xùn)分為崗前培訓(xùn)在職培訓(xùn)新產(chǎn)品培訓(xùn)三大塊崗前培訓(xùn)在職培訓(xùn)新產(chǎn)品培訓(xùn)三大塊. .所有的培訓(xùn)課程結(jié)束后所有的培訓(xùn)課程結(jié)束后, ,被培訓(xùn)人員有二次被培訓(xùn)人員有二次考核機(jī)會(huì)考核機(jī)會(huì), ,未通過(guò)必須轉(zhuǎn)崗或辭退未通過(guò)必須轉(zhuǎn)崗或辭退It

9、 is a part of the QAs business to do the sustaining training of quality. The main purpose is to ensure the employees can have the professional knowledge about quality and improve it right along. The training include preliminary training , training of occupation and new product training. All the trai

10、ning followed by a test, anyone cannot pass the test for 2 times must be replaced.培訓(xùn)流程圖培訓(xùn)流程圖Training Flow ChartTraining Flow Chart在職培訓(xùn)在職培訓(xùn)Training in the Term of Occupation 新產(chǎn)品培訓(xùn)新產(chǎn)品培訓(xùn) Training of New Product 持續(xù)培訓(xùn)持續(xù)培訓(xùn) Continuous Training 考試考試 Examination入廠培訓(xùn)入廠培訓(xùn) Pre-training for New Stuff崗位培訓(xùn)崗位培訓(xùn) Tra

11、ining for PositionNY不予錄取不予錄取 Refused人員面試人員面試 New Stuff Interview責(zé)任單位責(zé)任單位 Responsible DepartmentQA課長(zhǎng)課長(zhǎng) the Supervisor of QA Section管理處管理處 the Management Division管理處管理處 the Management Division相關(guān)相關(guān)QA Related QA相關(guān)主管相關(guān)主管 Related Supervisor2.2 新QC 培訓(xùn)流程N(yùn)ew QC Training Program 新員工報(bào)到 New QC Register公司運(yùn)作情況YDs

12、 Running Details讀圖與測(cè)量The Method to Read Drawing & Measure 外觀尺寸包裝的判斷 Introduction of Related Product各類(lèi)報(bào)表標(biāo)志和制度的培訓(xùn)Training of Related Report, Sign & Card, Rules 現(xiàn)場(chǎng)考核與書(shū)面考核Examination for Operating & Knowledge上崗Employed調(diào)離ReplacePassLost for 2 timeslost at the First Time負(fù)責(zé)部門(mén) Responsible Department培訓(xùn)內(nèi)容Trai

13、ning Contents 工程部Process Engineering Dept管理部 Management Dept外觀尺寸包裝的標(biāo)準(zhǔn) The Specification & Requirement of Cosmetic, Dimension & Packing 產(chǎn)品的代碼材質(zhì)問(wèn)題點(diǎn)The P/N, Material & Usual Defective Appearance of the Product品質(zhì)政策公司組織品質(zhì)概念 Quality Policy, Personal Organization, Quality Terms 測(cè)量方法和圖紙的標(biāo)注方法 Measuring Metho

14、d & How to Read the Drawing 現(xiàn)場(chǎng)獨(dú)立操作培訓(xùn)Training of Independent Operating 狀態(tài)牌流程卡和各類(lèi)報(bào)表制度Training of State Sign, Material Tracing Card, Report & Rules QA課QA SectionQA課QA SectionQA課QA Section2.3 新產(chǎn)品培訓(xùn)流程 Training for New product 設(shè)計(jì)出新產(chǎn)品New Product Designed制作並分發(fā)圖紙Send Drawings or Samples to Related Stuffs QC

15、熟悉圖紙QC Study the Drawing 有關(guān)人員解疑和操作演示培訓(xùn)Designer Answer the Questions & Training of Operating匯集各種疑問(wèn)Collect All the Questions考核Examination上崗Employed調(diào)離ReplacePassLost for 2 timeslost at the First Time內(nèi)容內(nèi)容Contents根據(jù)客戶要求制定根據(jù)客戶要求制定SIPEstablish SIP According to customers requirement負(fù)責(zé)人負(fù)責(zé)人Responsible PeopleP

16、EQC 熟悉圖紙熟悉圖紙, 提出問(wèn)題提出問(wèn)題QC Study the Drawing and Ask Related Question 搜集相關(guān)問(wèn)題以此為依據(jù)制定培訓(xùn)教材搜集相關(guān)問(wèn)題以此為依據(jù)制定培訓(xùn)教材Collect All the Related as The Basis of TrainingPE解答各個(gè)問(wèn)題並指出重點(diǎn)解答各個(gè)問(wèn)題並指出重點(diǎn) PE Answer the Questions, pointing out the Importance PEPEQAmake no mistake about it!2.4在職持續(xù)培訓(xùn)Sustaining Training in Occupatio

17、n 隨著科技的不斷發(fā)展不斷涌現(xiàn)出各種新的品質(zhì)體系和品質(zhì)理論任何企業(yè)和個(gè)人為了適應(yīng)市場(chǎng)和社會(huì)之需要必須不斷學(xué)習(xí)新的方法采用新的技術(shù)Various quality systems & quality theories come out one by one with the continuous development of technology. In order to keep on with the need of the market and society, every organization or individual must keep on learning and using

18、new methods & technology .目前,由于產(chǎn)品的更新?lián)Q代頻率較快客觀造成我們需要不斷的更新產(chǎn)品.這同樣要求我們須要不斷地培訓(xùn)有關(guān)人員以適應(yīng)激烈的市場(chǎng)競(jìng)爭(zhēng)的需要At present, we need to update our product continuously for the life circle become shorter and shorter. It also request us to keep on training our related employments in order to meet the requirement of intensive

19、 business competing.Its very important to an organization to train its stuffs, just like the USA need Independence .-this was not mentioned by Mr. George Washington3.過(guò)程控制Process Control元鐙金屬工業(yè)元鐙金屬工業(yè)( (崑山崑山) )有限公司有限公司 YUAN DENG METALS INDUSTRIAL (KUNSHAN) Co.,LtdYES供應(yīng)商供應(yīng)商VendorIQC 檢驗(yàn)檢驗(yàn)IQC Inspecting免檢

20、免檢Directly to Store核對(duì)裝箱單和發(fā)票核對(duì)裝箱單和發(fā)票Check The Packing List & Invoice入庫(kù)標(biāo)識(shí)入庫(kù)標(biāo)識(shí)Put into Store with Proper Mark, Card & Label進(jìn)料進(jìn)料Incoming不良品控制程序不良品控制程序Flow Chart of Defective Product Control 資財(cái)Resource DeptIQCIQC資財(cái)Resource Dept采購(gòu)部Purchasing Dept部門(mén)Responsible Dept相關(guān)文件相關(guān)文件Related Files采購(gòu)定單采購(gòu)定單Purchasing Or

21、der免檢一覽表履歷卡免檢一覽表履歷卡Career Card &The List of the Goods Directly to Store 裝箱單發(fā)票裝箱單發(fā)票P(pán)acking List & Invoice進(jìn)料檢驗(yàn)報(bào)告進(jìn)料檢驗(yàn)報(bào)告Incoming Inspection Report 不良品控制程序不良品控制程序 Control Flow Chart of Defective Product IQC3.1進(jìn)料檢驗(yàn)流程Flow Chart of Incoming InspectionFlow Chart of Incoming InspectionYESYESNGNGNG3.2 製程品質(zhì)控制流程

22、Flow Chart of In Process Inspection上模前檢驗(yàn)上模前檢驗(yàn)Verify Conditions調(diào)機(jī)試模調(diào)機(jī)試模 Producing Test首件檢驗(yàn)首件檢驗(yàn) First Article Inspection標(biāo)識(shí)生產(chǎn)標(biāo)識(shí)生產(chǎn) Producing with the State Sign作業(yè)員自檢作業(yè)員自檢 Operators Self-checkIPQC檢驗(yàn)檢驗(yàn) IPQCs Inspection蓋蓋PASS章章 Press “PASS”到下一工序到下一工序 Flow On不良品管制程序不良品管制程序 Control Flow Chart of Defective Pr

23、oduct制程品質(zhì)控制流程制程品質(zhì)控制流程Flow Chart of In Process Inspection相關(guān)單位相關(guān)單位Related Dept. 生管生管Planner技術(shù)員技術(shù)員Tech EngineerIPQCIPQCIPQC / 操作工操作工IPQC / OperatorIPQC操作工操作工Operator文件/表單Related Files依照生產(chǎn)排程 According toProducing Schedule成型條件紀(jì)錄表Molding Condition ReportSIP & 首件報(bào)告SIP & FAI Report 掛牌生產(chǎn)Producing With the St

24、ate Sign SIP & 制程檢驗(yàn)報(bào)告 SIP & The Report of IP Inspection 物料流程卡Material Tracing Card3.3成品檢驗(yàn)流程圖Flow Chart of Finished Inspection成品檢驗(yàn)成品檢驗(yàn)Finished Product InspectionOQC檢驗(yàn)檢驗(yàn)OQC Check入庫(kù)入庫(kù)Put Into Store合格合格OK出貨通知出貨通知Notice of Outgoing goods出貨前檢驗(yàn)出貨前檢驗(yàn)OQC Inspection 不良品區(qū)不良品區(qū) Area of Defective Product業(yè)務(wù)部業(yè)務(wù)部Sal

25、es DeptOQC製造部製造部Manufacture DeptOQC製造部製造部Manufacture Dept業(yè)務(wù)部業(yè)務(wù)部Sales Dept流程卡流程卡Material Tracing CardSIP 和和 成品檢驗(yàn)報(bào)告成品檢驗(yàn)報(bào)告SIP & OQCs Inspection Report成品入庫(kù)單成品入庫(kù)單Finished Product Input Registration出貨通知出貨通知Notice of Issuing Goods 成品出貨檢驗(yàn)報(bào)告成品出貨檢驗(yàn)報(bào)告Outgoing Checking Report of Finished ProductsYN不良品管制程序不良品管制程

26、序OQC Check出貨出貨Sold3.4不合格品處理流程Flow Chart Of Defective Product Control重工Rework退貨Reject 報(bào)廢Scrap特採(cǎi)Accept on Concession制程中不良Defective in Process標(biāo)識(shí)隔離Isolating with Sign評(píng)審MRB Judge進(jìn)料不良Defective Incoming 客戶退貨Rejected by Customer4量測(cè)儀器管理Measure Instrument Control需求申請(qǐng)Equipment Application采購(gòu)Buying or Purchase登錄

27、標(biāo)識(shí)建立檔案Register Label & Establish the File定期儀校Periodic Calibration送修Go for Repairing返回原部門(mén)Return to the Original Dept報(bào)廢Scrap測(cè)量?jī)x器管理流程測(cè)量?jī)x器管理流程Flow Chart of Measure Instrument Control責(zé)任單位責(zé)任單位Responsible Dept文件表單文件表單Related Files相關(guān)單位相關(guān)單位Related Dept採(cǎi)購(gòu)部採(cǎi)購(gòu)部Purchase Dept儀校員儀校員Calibrator儀校員儀校員Calibrator 儀校員儀校

28、員Calibrator 部門(mén)申請(qǐng)單部門(mén)申請(qǐng)單Departments Application采購(gòu)單采購(gòu)單Purchasing Order測(cè)量?jī)x器一覽表儀器計(jì)測(cè)量?jī)x器一覽表儀器計(jì)劃表儀器履歷表劃表儀器履歷表the List, Planning & Career of Measure Instrument校驗(yàn)紀(jì)錄表校驗(yàn)紀(jì)錄表Calibrating Record校驗(yàn)紀(jì)錄表校驗(yàn)紀(jì)錄表Calibrating RecordOKOKNGNG5.客戶服務(wù) Customer Service投訴退貨通知投訴退貨通知Notice of Complain or Rejection 不良品跟蹤分析不良品跟蹤分析Tracing & Analysis of Defective product投訴退貨的確認(rèn)投訴退貨的確認(rèn)Certifying of Complaint or Rejection知會(huì)業(yè)務(wù)知會(huì)業(yè)務(wù)Tell Sales Dept退貨核對(duì)退貨核對(duì)Check the Goods退貨檢驗(yàn)退貨檢驗(yàn)Inspection of Rejection原因分析糾正與原因分析糾正與預(yù)防跟蹤實(shí)施預(yù)防跟蹤實(shí)施Root Cause Analysis, Correctio