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1、郵件范文 1. Dear Mr./Ms, Mr. John Green, our General Manager, will be in Paris from June 2 to 7 and would like to come and see you, say, on June 3 at 2.00 p.m. about the opening of a sample room there.Please let us know if the time is convenient for you. If not, what time you would suggest. Yours faithf

2、ullyfeifuli 你忠誠的, 尊敬的先生/小姐 我們的總經(jīng)理約翰格林將于六月2日到7日在巴黎,有關(guān)在那開樣品房的事宜,他會(huì)于六月3日下午2:00點(diǎn)拜訪您。 請(qǐng)告知這個(gè)時(shí)間對(duì)您是否方便。如不方便,請(qǐng)建議具體時(shí)間。 您誠摯的 Back to Top Dear Mr. mist先生/ Ms. miz小姐, Thank you for your letter informinginf:mi us of Mr. Greens visit during June 2-7. Unfortunately, Mr. Edwardsedwdz, our manager, is now in Cairo ka

3、iru and will not be back until the second half of June. He would, however, be pleased to see Mr. Green any time after his return. We look forward to hearing from you. Yours faithfully, 尊敬的先生/小姐 謝謝來函告知我方六月2-7日格林先生的來訪。不巧,我們的總經(jīng)理艾得華先生現(xiàn)正在巴黎,到六月中旬才能回來。但他回來后愿意在任何時(shí)間會(huì)見格林先生。 希望收到您的來信。 您誠摯的 Back to Top2. Dear

4、Mr/Ms, I represent,reprizent the W/P Electronics Company in Dallasdls, and will be in Kunming from next Monday to Friday, (October 5-9). I should like to call on you to discuss our new monitor. Would 0930 hours on Tuesday, October 6 be convenient? I shall be in Beijing, at the Great Wall Hotel, from

5、 Tuesday, September 29, until Sunday, October 4, where a message will reach me. If the day is not convenient, will you please suggest another. Yours faithfully 尊敬的先生/小姐 我是達(dá)拉斯W/P電子公司的代表,將于下周一到周五(10月5-9日)住留昆明。我樂于請(qǐng)您商討我們新的顯示器。星期二即10月6日上午09:30是否方便? 從周二,即9月29日,我將住在北京的長城賓館,直到周六,即10月4日,在那會(huì)有通知給我。如商討日期不方便,請(qǐng)另外

6、建議。 Back to Top Dear Mr/Ms, Thank you for your letter of September 26.We shall be very pleased to see you and discuss your new monitor, but October 6 is not suitable. We will be happy to meet with you at 9:30 a.m. on Wednesday, October 7, if the time is convenient for you. We look forward to meeting

7、 you. Yours faithfully 尊敬的先生/小姐 我們將很高興與您會(huì)面并與您商談新的顯示器,但10月6日不太合適。如方便的話,我們?cè)冈?0月7日與您會(huì)面。 期待與您見面。 您誠摯的 Back to Top3. Dear Mr. / Ms, I am at present preznt, prizentin Hamburghmb: visiting the harbour with a view to making known our new type of containerkntein for use in Europe. I shall be in Antwerpntw:p

8、on Wednesday, 4th June, and should like to call on you at 2.00 p.m. on that day. If I do not hear from you to the contrarykntrri, I shall assumesju:m, su:m that 假設(shè)it will be convenient for me to call at that time. Yours faithfully 尊敬的先生/小姐 我現(xiàn)正在漢堡參觀港口,以讓歐洲了解并使用我們的新型集裝箱。 星期三即六月4日,我將到安特衛(wèi)普,我會(huì)于當(dāng)天下午2:00打

9、給你。 對(duì)此約定如不來信,我將認(rèn)為于這個(gè)時(shí)間打 是方便的。 您誠摯的 Back to Top4. Dear Mr. / Ms, Mr. Jack Baronbrn, our personnel director人事主管, has asked me to acknowledge your application ,plikein for the post of accountantkauntnt and to ask you to come to see him on Friday afternoon, 5th July, at half past two. I will appreciate

10、your letting me know whether you will be able to come. Yours faithfully 尊敬的先生/小姐 杰克巴倫先生,我們的人事主任,讓我向你申請(qǐng)會(huì)計(jì)職位表示感謝,并請(qǐng)你于7月5日星期五的下午兩點(diǎn)半來見他。 是否能來,請(qǐng)告知,多謝。 您誠摯的 Back to Top Dear Mr./ Ms, Thank you for your letter of yesterday inviting me to come for an interview on Friday afternoon, 5th July, at 2:30. I shall

11、 be happy to be there as requested and will bring my diplomadiplum and other papers with me. Yours faithfully 尊敬的先生/小姐 謝謝昨日來信通知我面試,我將于要求的7月5日,周五下午兩點(diǎn)半到達(dá),并帶去我的證書及其它書面材料。 你誠摯的 信息查詢Request for Information 信息查詢回復(fù)樣本尊敬的 Charles Aznavour 先生:您 7 月 16 日的查詢現(xiàn)已收到。得知貴公司對(duì)我們的產(chǎn)品有興趣,.深.感榮幸。我們已通過 DHL 給您郵寄了我公司最新的產(chǎn)品目錄以及

12、一些常用原料的樣品.。 很抱歉未能寄上全套樣品,但保證我公司的產(chǎn)品質(zhì)量確實(shí)如您所期.。我公司業(yè)務(wù)部經(jīng)理 Angela Wang 女士將于下月到法國出差,希望到時(shí)能與您面談并奉上全套產(chǎn)品樣品。相信看了這些樣品之后,您也會(huì)同意我們的產(chǎn)品用料考究、質(zhì)量上乘、工藝精良,能吸引最挑剔的買家.。除了您查詢的產(chǎn)品以外,本公司還生產(chǎn)品種繁多的小機(jī)具。貴公司若感興趣,可瀏覽我公司網(wǎng)頁.: globalsources /deselec.co期待您的訂單.。順祝商祺.,陳國玉,總經(jīng)理達(dá)尼米克出口上海電子gchenglobalsources globalsources /deselec.coSample reply

13、to an RFIDear Mr. Charlest:lz Aznavour,Thank you for your inquiry dated 16 July. We are pleased to hear that you are interested in our products.We have sent you a copy of our latest catalog by DHL, together with samples of some of the materials we regularly use in manufacturing of our products.I reg

14、ret to say that we cannot send you the full range of samples. You can be assured, however, that our productsare of the quality you expect.Mrs. Angela Wang, our Sales Manager, will be in France next month and would be pleased to visit you. She will have with her a wide range of our products.When you

15、see them, we think that you will agree that only the best quality materials are used, and that the high standard of workmanship will appeal to the most discriminating buyer.We also manufacture a wide range of widgets in which you may be interested. You can find a full illustration of them in our onl

16、ine catalog at globalsources /deselec.coWe look forward to receiving an order from you.Yours sincerely,Chen Guo Yu, General Manager Dynamic Exports Shanghai Electronic Co., Ltd.gchenglobalsources globalsources /deselec.coSample reply to an RFIDear Mr. Errorl l Garner:n,Thank you for your enquiry dat

17、ed 2 October. In responserispns作為答復(fù), we would like to make the following offer, subject to our final confirmation:Product: Steel screwsSpecifications: As per the attached list附表Packing: Loose in boxes of 5 kg netQuantitykwntti: 100 boxesPrice: As per the attached list Shipment: January dnjuri / Febr

18、uaryfebruriPayment: Confirmed, irrevocableirevkbl, irivukbl letter of credit 信用證payable peiblby draft on sight to be opened 30 days before the time of shipmentUnder separate sepreit, cover在另涵中, we have sent you samples of various sizes, our catalog and price list.If you find our offer acceptable, pl

19、ease e-mail or fax us for confirmation. Yours sincerely,Chen Guo Yu, General Manager Dynamic Exports Shanghai Electronic Co., Ltd.gchenglobalsources globalsources /deselec.co信息查詢回復(fù)樣本尊敬的 Errol Garner 先生:貴公司 10 月 2 日查詢函已收悉。以下報(bào)價(jià)需在本公司確認(rèn)后,方為有效.:產(chǎn)品名稱: 鋼質(zhì)螺絲釘 規(guī)格: 詳見附件 包裝: .散裝,每盒凈重 5 千克. 數(shù)量: 100 盒 價(jià)格: 詳見附件 交

20、貨期: 1 月.份/ 2 月.份. 付款方式: .不可撤銷保兌信用證,應(yīng)于裝運(yùn)日期前 30 天開具,見票即付我們已分別寄出各種型號(hào)的產(chǎn)品樣品、產(chǎn)品目錄和價(jià)目表.。如貴公司接受上述報(bào)價(jià),請(qǐng)盡早通過郵件或 落實(shí)訂單為盼.。順祝商祺.,陳國玉,總經(jīng)理達(dá)尼米克出口上海電子gchenglobalsources globalsources /deselec.co4Inability,inbilti to supply requested productDear Mr. Roy Hamiltonhmiltn,Regarding your e-mail dated 12 August and ours of

21、today Concerning kns:ni 關(guān)于、涉及 the supply of black silk.As you perhaps know, demand for the above has been heavy since last year. We are consequently knsi,kwntli fully committed kmitid at the moment and are unable to meet your demand as requested.We assure you, however, that we shall contact you as s

22、oon as fresh supplies become available. Should your customers require other silks, please let us know.Yours sincerely,Chen Guo Yu, General Manager Dynamic Exports Shanghai Electronic Co., Ltd.gchenglobalsources globalsources /deselec.co無法供貨尊敬的 Roy Hamilton 先生:貴公司 8 月 12 日的郵件已收到,現(xiàn)就有關(guān)黑色絲綢供貨問題予以答復(fù).。您或許

23、已經(jīng)知道,自去年以來,上述貨品的需求量極大。本公司該產(chǎn)品訂單已滿,所以暫時(shí)無法滿足貴公司的要求.。但是,一旦有新貨源補(bǔ)充,本公司定當(dāng)即時(shí)與貴公司聯(lián)絡(luò)。若貴公司客戶需要其它絲綢產(chǎn)品,亦請(qǐng)告知.。順祝商祺,陳國玉,總經(jīng)理達(dá)尼米克出口上海電子gchenglobalsources globalsources /deselec.co6Offering a substitute productDear Mrs. misiz夫人、太太 Joyce Goga,Thank you for your e-mail inquiry dated 23 September for the double-side PCB

24、 DSG31.We appreciate your efforts in marketing our products and consequently regret very much that we are unable to supply the desired goods due to excessive iksesiv過多的、過分的demand.We would, however, like to take this opportunity ,ptju:niti時(shí)機(jī)機(jī)會(huì)to offer, without delay, the following material as a close

25、 substitute; Double-side PCB DSG18, US$_ per meter, FOB Shanghai, including your commission of 2%.Please visit our catalog at globalsources /deselec.co for more information on this item. If you find the product acceptable, please e-mail us as soon as possible. Yours sincerely,Chen Guo Yu, General Ma

26、nager Dynamic Exports Shanghai Electronic Co., Ltd.gchenglobalsources globalsources /deselec.co建議提供.替代.品尊敬的 Joyce Goga 女士:貴公司 9 月 23 日有關(guān) DSG31 型雙面印刷電路板的郵件查詢已經(jīng)收到,多謝來信.。我們感謝貴公司積極推廣我們的產(chǎn)品,但因目前該產(chǎn)品需求極大,我公司現(xiàn)無法滿足貴公司的要求,對(duì)此我們深感遺憾.。 但是,我公司希望借此機(jī)會(huì),向您提供以下替代產(chǎn)品:DSG18 型雙面印刷電路板,可立即發(fā)貨,每米_美元,上海離岸價(jià),其中已包括貴公司 2% 的傭金.。請(qǐng)瀏覽

27、globalsources /deselec.co .查詢?cè)摦a(chǎn)品詳情。若可接受,請(qǐng)盡快通過電子郵件聯(lián)系我公司.。順祝商祺,陳國玉,總經(jīng)理達(dá)尼米克出口上海電子gchenglobalsources globalsources /deselec.co9Section 2 Request for Samples第二部分 樣品索取Requests for Samples help buyers establish that your company can deliver the quality products that he is looking for.買家通過索取的樣品來判斷您公司是否能提供其所

28、尋找的優(yōu)質(zhì)產(chǎn)品.Sample reply to an RFS 12樣品索取回復(fù)樣本Ready to offer a sample, but require payment for shipping 14能提供樣品,但需要對(duì)方支付運(yùn)費(fèi)Ready to offer a sample, but require a Certificate of Incorporation 16能提供樣品,但需要對(duì)方提供公司營業(yè)執(zhí)照Declining diklaini 婉謝a buyers request 18拒絕買家的要求11Request for Samples樣品索取Sample reply to an RFS

29、Dear Mr. Graham,It is a pleasure to know of your continued interest in our products. The samples you have requested are now available and will be sent free of charge. We have sent the package via FedEx, with Airway Bill Number 8180-8713-0983. We hope you find these samples to your liking. We would l

30、ike to reiterate that we accept customization of products to suit your requirements. Please do not hesitate to contact us for any further clarifications. We look forward to doing business with you.With best regards,Chen Guo Yu, General Manager Dynamic Exports Shanghai Electronic Co., Ltd.gchenglobal

31、sources globalsources /deselec.co樣品索取回復(fù)樣本尊敬的 Graham 先生:非常高興您對(duì)我們的產(chǎn)品依舊感興趣。我們現(xiàn)已可以提供您要求的樣品并免費(fèi)寄送給您。我們已通過 FedEx 寄出樣品,空運(yùn)單編號(hào)是 8180-8713-0983。我們希望您能對(duì)這些樣品感到滿意,并再次說明,我們可根據(jù)您的要求定制產(chǎn)品.。如需了解更多信息,請(qǐng)隨時(shí)與我們聯(lián)絡(luò)。期待與您合作.。順祝商祺,陳國玉,總經(jīng)理達(dá)尼米克出口上海電子gchenglobalsources globalsources /deselec.co12Ready to offer a sample, but require

32、 payment for shippingDear Mr. Daniel,It is a pleasure to know of your continued interest in our products. The samples you have requested are now available. Samples are free of charge, but according to our companys policy, the customer must pay the shipping cost.Samples will be sent immediately as so

33、on as the standard US$70 shipping payment is transferred to our account No. 009-334833299-2432 at Hong Kong & Shanghai Banking Corporation (HSBC) or when you provide us with your DHL, UPS or FedEx account number. Sorry for the inconvenience, I hope this little formality will not stand in the way of

34、our future relationship.We hope you can understand our position and look forward to our future cooperation. With best regards,Chen Guo Yu, General Manager Dynamic Exports Shanghai Electronic Co., Ltd.gchenglobalsources globalsources /deselec.co能提供樣品,但.需要.對(duì)方支付運(yùn)費(fèi)尊敬的 Daniel 先生:非常高興您對(duì)我們的產(chǎn)品依舊感興趣。我們現(xiàn)已可以提供

35、您要求的樣品。樣品是免費(fèi)的,但是根據(jù)公司規(guī)定,客戶必須支付運(yùn)輸費(fèi)用.。只要貴公司將 US$ 70 標(biāo)準(zhǔn)運(yùn)費(fèi)轉(zhuǎn)至我公司在匯豐銀行的帳戶 009-334833299-2432 ,或提供您的 DHL、UPS 或 FedEx 帳號(hào),我們會(huì)立即發(fā)送樣品.。由此造成的不便,在此表示歉意。我希望這項(xiàng)小小的規(guī)定不會(huì)妨礙我們未來的關(guān)系.。希望您能理解我們的立場(chǎng),期待我們未來的合作.。順祝商祺,陳國玉,總經(jīng)理達(dá)尼米克出口上海電子gchenglobalsources globalsources /deselec.co14能提供樣品,但需要對(duì)方提供公司營業(yè)執(zhí)照尊敬的 Thornton 先生:得知貴公司對(duì)我們的產(chǎn)品有興

36、趣,深感榮幸。我們現(xiàn)已可以提供您要求的樣品。樣品是免費(fèi)的,但是根據(jù)公司規(guī)定,客戶必須提供公司營業(yè)執(zhí)照.。只要貴公司將營業(yè)執(zhí)照 至我公司: (86-21) 5306-8969,我們會(huì)立即發(fā)送樣品.。由此造成的不便,在此表示歉意。我希望這項(xiàng)小小的規(guī)定不會(huì)妨礙我們未來的關(guān)系.。希望您能理解我們的立場(chǎng),期待我們未來的合作.。順祝商祺,陳國玉,總經(jīng)理達(dá)尼米克出口上海電子gchenglobalsources globalsources /deselec.coReady to offer a sample, but require a Certificate of IncorporationDear Mr.

37、 Thornton,We are pleased that your company is interested in our products. The samples you have requested are now available. They are free of charge, but it is our companys policy to request a Certificate of Incorporation.Samples will be sent immediately as soon as the Certificate of Incorporation ha

38、s been sent to our fax number, (86-21) 5306-8969.Sorry for the inconvenience. We sincerely hope this little formality will not stand in the way of our future relationship.We hope you can understand our position and look forward to our future cooperation.With best regards,Chen Guo Yu, General Manager

39、 Dynamic Exports Shanghai Electronic Co., Ltd.gchenglobalsources globalsources /deselec.co1716Declining a buyers requestDear Mr. Andreano Chelentano,Thank you for your inquiry dated 25 March. We are always pleased to hear from a valued customer. I regret to say that we cannot agree to your request f

40、or technical information regarding our product. The fact is that most of our competitors also keep such information private and confidential.I sincerely hope that this does not inconvenience you in any way. If there is any other way in which we can help you, do not hesitate to contact us again. Trul

41、y yours,Chen Guo Yu, General Manager Dynamic Exports Shanghai Electronic Co., Ltd.gchenglobalsources globalsources /deselec.co拒絕買家的要求尊敬的 Andreano Chelentano 先生:您 3 月 25 日的查詢已收到,多謝來信。我們十分重視您這樣的尊貴客戶,非常高興能收到您的來信.。來信要求我公司提供我方產(chǎn)品的有關(guān)技術(shù)資料,我很抱歉不能滿足您的要求,因?yàn)檫@類資料在業(yè)內(nèi)被視為機(jī)密文件.。真誠希望不會(huì)因此對(duì)貴公司造成不便。如果需要我公司協(xié)助其它事宜,歡迎隨時(shí)聯(lián)系.

42、。順祝商祺,陳國玉,總經(jīng)理達(dá)尼米克出口上海電子gchenglobalsources globalsources /deselec.co1819Section 3 Request for Quotation & Payment Terms第三部分 報(bào)價(jià)及付款條件Price increases and terms of payment are always sensitive subjects between buyers and suppliers.Always use tact and discretion.漲價(jià)和付款條件一直是買賣雙方之間的敏感話題。處理時(shí)一定要機(jī)智謹(jǐn)慎.Explaining

43、 a price increase 22說明漲價(jià)原因Persuading a buyer to buy before a price increase 24說服買家在漲價(jià)之前下單Giving an opportunity to buy beforea price increase 26給買家機(jī)會(huì)在漲價(jià)之前下單Making a concession on price 28對(duì)價(jià)格做出讓步Replying to a proposal to pay by a 30-day L/C 30答復(fù)用 30 天遠(yuǎn)期信用證付款的建議Replying to a request for direct terms of

44、 payment 32答復(fù)直接付款的要求Agreeing to modify payment terms 34同意修改付款條件Answering a request for payment by documentagainst acceptance 36答復(fù)以承兌交單方式付款的要求Requesting the establishment of L/C 38要求開立信用證Amending L/C 40修改信用證Extending L/C 42延長信用證期限Clearing up misunderstanding 44消除誤會(huì)A request for credit information 46要

45、求提供信用資料Refusing credit 48拒絕賒銷Asking to ship order COD 50要求交貨付現(xiàn)Granting a delay in payment 52同意延遲付款Confirmation 54確認(rèn)供貨2120報(bào)價(jià)及付款條件Request for Quotation & Payment TermsExplaining a price increase Dear Mr. George Smith,Enclosed is our new price list which will come intoeffect at the end of this month. Y

46、ou will see that we haveincreased our prices on most models. We have, however,refrained from doing so on some models of which wehold large stocks. The explanation for our increasedprices stems from the fact that we are now paying 10%more for our raw materials than we were paying last year,along with

47、 some of our subcontractors having raised theirprices as much as 15%.As you know, we take great pride in our product andare proud of the reputation for quality and dependabilitywe have built over 15 years. We will not compromise thatreputation because of rising costs. We have, therefore,decided to r

48、aise the prices of some of our products.We hope you will understand our position and lookforward to your cooperation.With best regards, Chen Guo Yu, General Manager Dynamic Exports Shanghai Electronic Co., Ltd.gchenglobalsources globalsources /deselec.co說明漲價(jià)原因尊敬的 George Smith 先生:隨函附上的是將于本月底生效的本公司新價(jià)目

49、表。您會(huì)發(fā)現(xiàn),我們大部分產(chǎn)品均已漲價(jià),但一些庫存量較大的產(chǎn)品依然保持原有價(jià)格。此次提價(jià)是因?yàn)樵牧蟽r(jià)格比去年上漲了10%,而且我們的一些分包商也提價(jià)高達(dá) 15%。如您所知,過去 15 年中,我公司的產(chǎn)品一直以品質(zhì)優(yōu)良、性能可靠而聞名,我們以此為榮,決不會(huì)因成本增加而犧牲信譽(yù)。為確保產(chǎn)品質(zhì)量,我們只能稍微調(diào)整價(jià)格.。 上述情況,希望貴公司理解。期待與貴公司繼續(xù)保持緊密合作.。 順祝商祺,陳國玉,總經(jīng)理達(dá)尼米克出口上海電子gchenglobalsources globalsources /deselec.co2223Persuading a buyer to buy before a price

50、increaseDear Mr. John Gray,This is regarding our quotation dated 2 November, and our mail offer dated 8 November concerning the supply of widgets. We are prepared to keep our offer open until the end of this month. For your information, the market is firm and growing. There is very little likelihood

51、 of any significant change in the visible future. As this product is in great demand and the supply is limited, to secure your order, we would recommend that you accept this offer without delay.Yours sincerely,Chen Guo Yu, General Manager Dynamic Exports Shanghai Electronic Co., Ltd.gchenglobalsourc

52、es globalsources /deselec.co說服買家.在.漲價(jià)之前下單尊敬的 John Gray 先生:關(guān)于小機(jī)具的供貨事宜,我公司曾于 11 月 2 日?qǐng)?bào)價(jià)并于 11 月 8 日郵寄報(bào)價(jià)?,F(xiàn)特此通知,該報(bào)價(jià)的有效期在本月底結(jié)束.。該產(chǎn)品市場(chǎng)需求量極大,供貨有限,而且這種狀況將在相當(dāng)一段時(shí)間內(nèi)保持不變。為了保證您的訂貨,建議您盡快接受我們的報(bào)價(jià).。順祝商祺,陳國玉,總經(jīng)理達(dá)尼米克出口上海電子gchenglobalsources globalsources /deselec.co2425Giving an opportunity to buy before a price increaseDear Clara Anderson,Due to rising prices in the worldwide LED market, from April 1 of next year, prices for our products are due to increase by 10% across the board. Since you are a valued customer of long standing, we wish to g

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