項(xiàng)目滿(mǎn)意度調(diào)查問(wèn)卷

1、ProjectSatisfactionQuestionnaire項(xiàng)白滿(mǎn)意度調(diào)查問(wèn)卷ProjectNumber:項(xiàng)目編號(hào)NameofClient:客戶(hù)名稱(chēng)AddressofWorks:項(xiàng)目地址ProjectTitle:項(xiàng)目名稱(chēng)ProjectEndDate:項(xiàng)目完工日期FortheAttentionof:致：RelationshiptoProject(Pleasecircle):ClientProjectManagerArchitect/Designer項(xiàng)目中擔(dān)任的工作(請(qǐng)打勾)客戶(hù)項(xiàng)目經(jīng)理建筑師/設(shè)計(jì)師xxValueYourOpinionsxx重視您的看法Atxx,thequalityofour

2、serviceisdefinedbyourcustomers.CustomersatisfactionisofparamountimportanceandthereforeisattheforefrontofourCompany'sagendanotonlymeetbuttosurpassyourexpectations.xx一直遵從服務(wù)質(zhì)量由客戶(hù)來(lái)決定的原則。正是由于客戶(hù)滿(mǎn)意度的這種至關(guān)重要性，從而公司客戶(hù)準(zhǔn)則是不僅是要滿(mǎn)足客戶(hù)的需求而且要超過(guò)客戶(hù)的期望。Wearecontinuallyassessingwaysinwhichtoimproveuponourcurrentlevelo

3、fservice.我們一直都在努力不懈進(jìn)行改善以提高我們目前的服務(wù)水平。xxbelievesinaproactiveapproachtowardsourcustomersandthereforeyouranswerswillprovideavitalcomponentinallowingustofocusevenfurtheronyourcompany"sindividualrequirementsandreinforceyourbusinessneeds.xx相信這種前瞻性的途徑將有助于我們的客戶(hù)發(fā)展，因?yàn)槟鷤兊幕卮饘槲覀冎铝τ谫F司個(gè)性化的服務(wù)和鞏固貴司的商業(yè)需求提供至關(guān)重要的依

4、據(jù)。Accordingly,theinformationwillberelayedtotheProjectTeamandwillaidxinthelongtermdevelopmentofitsstaffandenhanceourrelationshipwithyourcompany.因此，相關(guān)信息將被傳播到整個(gè)項(xiàng)目部門(mén)，這將有利于xx所有員工的長(zhǎng)期發(fā)展并將會(huì)加強(qiáng)和貴司的關(guān)系。Wewouldgreatlyappreciatetheswiftcompletionandreturnofthisquestionnaireandrequestyourfrankevaluationandcomments

5、regardingtheproject.對(duì)于您對(duì)項(xiàng)目誠(chéng)懇坦白的評(píng)價(jià)和意見(jiàn)，我們表示衷心的感謝！Thankyouforyourtimeandco-operation.感謝您的支持與合作！ProjectSatisfactionQuestionnaire項(xiàng)白滿(mǎn)意度調(diào)查問(wèn)卷OurSelectionPleasecircletheoptionthatreflectedyourchoice:選擇xx的理由，請(qǐng)根據(jù)您的意見(jiàn)在相應(yīng)的位置上打勾Profile公司介紹Reputation嚴(yán)含"Recommendation推薦Relationship合作關(guān)系Cost價(jià)格*Other其它*Pleasespec

6、ify請(qǐng)列出OurOverallPerformancePleasecirclethescoreandanswersthatmostaccuratelyreflectyourviews:綜合表現(xiàn)，請(qǐng)?jiān)谧钯N近您意見(jiàn)的分?jǐn)?shù)和答案的位置上打勾DissatisfiedSatisfied-不滿(mǎn)意滿(mǎn)意Howsatisfiedwereyouwiththeoverallserviceyoureceived?您對(duì)接收的綜合服務(wù)的評(píng)價(jià)是怎樣的？12345678910Wouldyouusexxagain?您將再次選擇XX嗎？No不會(huì)Possibly可能Yes會(huì)AdditionalComments:其它評(píng)價(jià)Howdow

7、ecomparewithourcompetitors?相比于同行公司，我們?nèi)绾?？Worse較差Same一樣Better較好AdditionalComments:其它評(píng)價(jià)OurDetailedPerformancePleasecirclethescorewhichaccuratelyreflectsyourview:單項(xiàng)表現(xiàn)，請(qǐng)?jiān)谧钯N近您意見(jiàn)的分?jǐn)?shù)和答案的位置上打勾：GeneralLeast最少M(fèi)ostf最多1.Ourproposaldocumentsandpresentation投標(biāo)文件和陳述Satisfaction滿(mǎn)意度N/A12345678910Importance重要性N/A123456

8、789102.Understandingyourbusinessneedsandpriorities明白貴司工作的商業(yè)需求和輕重緩急Satisfaction滿(mǎn)意度N/A12345678910Importance重要性N/A123456789103.Teamworkwiththeotherprofessionals與其它專(zhuān)業(yè)人員的合作Satisfaction滿(mǎn)意度N/A12345678910Importance重要性N/A123456789104.Assumingresponsibilityfortheproject項(xiàng)目的責(zé)任承擔(dān)表現(xiàn)Satisfaction滿(mǎn)意度N/A12345678910Im

9、portanceN/A12345678910ProjectSatisfactionQuestionnaire項(xiàng)白滿(mǎn)意度調(diào)查問(wèn)卷重要性DuringtheProject項(xiàng)目進(jìn)行中5.ContributiontodesignmanagementSatisfaction滿(mǎn)意度N/A12345678910設(shè)計(jì)工作的管理Importance重要性N/A123456789106.Tradeknowledgeandexpertiseofourprojectteam專(zhuān)業(yè)的知識(shí)和技能Satisfaction滿(mǎn)意度N/A12345678910Importance重要性N/A123456789107.OurHealt

10、handSafetyperformance健康和安全的管理Satisfaction滿(mǎn)意度N/A12345678910Importance重要性N/A123456789108.OurEnvironmentalperformance周?chē)h(huán)境的管理Satisfaction滿(mǎn)意度N/A12345678910Importance重要性N/A123456789109.Detailedprojectreporting詳細(xì)的項(xiàng)目報(bào)告Satisfaction滿(mǎn)意度N/A12345678910Importance重要性N/A1234567891010.Financialreporting,adviceandcos

11、tchangecommunication關(guān)于財(cái)務(wù)，建議以及造價(jià)變更的溝通Satisfaction滿(mǎn)意度N/A12345678910Importance重要性N/A12345678910ProjectCompletion項(xiàng)目完工11.Qualityofthefinishedproduct完工質(zhì)量Satisfaction滿(mǎn)意度N/A12345678910Importance重要性N/A1234567891012.Handoverontimeandspeedofdelivery移交是否準(zhǔn)時(shí)及時(shí)Satisfaction滿(mǎn)意度N/A12345678910Importance重要性N/A123456789

12、1013.DeliveryontimeofOperationandMaintenanceManuals操作和維護(hù)手冊(cè)提交是否準(zhǔn)時(shí)Satisfaction滿(mǎn)意度N/A12345678910Importance重要性N/A1234567891014.QualityofOperationandMaintenanceManuals操作和維護(hù)手冊(cè)的質(zhì)量Satisfaction滿(mǎn)意度N/A12345678910Importance重要性N/A1234567891015.ValueformoneyprovidedSatisfactionN/A12345678910ProjectSatisfactionQue

13、stionnaire項(xiàng)白滿(mǎn)意度調(diào)查問(wèn)卷價(jià)格和質(zhì)量的對(duì)比度滿(mǎn)意度Importance重要性N/A12345678910Atthehandoverdatewhatwastheextentofdefectsonthefinishedproject?Pleasecircleonescore:交接時(shí)，已完成項(xiàng)目的缺陷程度？請(qǐng)選擇一類(lèi)：12345678910Totallydefective缺陷十分嚴(yán)重Majordefectscausingmajorimpactonusers嚴(yán)重缺陷，影響使用Somedefectscausingsomeimpactonusers一些缺陷，有些影響使用Fewdefectsca

14、usingnosignificantimpactonusers少許缺陷，不影響使用VirtuallyDefectFree沒(méi)有實(shí)質(zhì)的缺陷DefectFree沒(méi)有任何缺陷OurOpportunitiesforImprovementandYourComments我們改進(jìn)的機(jī)會(huì)和您的評(píng)論Ifyouhaveanyideasorsuggestionsonhowwecouldhaveimprovedtheserviceyoureceivedoranycommentsorcommendationsthenpleasedetailbelow:如果您對(duì)于接收到服務(wù)有任何改進(jìn)和意見(jiàn)和想法，或是任何的見(jiàn)解或是贊揚(yáng)，請(qǐng)

15、您詳細(xì)列出：Signed:Date:簽名日期Name:Company:名字公司名稱(chēng)xxwouldliketothankyoufortakingthetimetocompletethisquestionnaire.Youranswers,viewsandcommentsaregreatlyappreciated.Signed簽名Name:名字xx深表感謝占用您的時(shí)間填寫(xiě)這張問(wèn)卷，包括您回答和意見(jiàn)。Date:日期CountryDirector:xx總經(jīng)理Wouldyoulikefurtherfeedbackontheresultsofthequestionnaire?YesNoProjectSatisfactionQuestionnaire項(xiàng)白滿(mǎn)意度調(diào)