人力資源計(jì)劃案例華日公司和麥當(dāng)勞

1、InHuariLtd,therearetwomajordepartments:FurnituredepartmentandFabricdepartment;Thefabricshastwosubsections,asubsectionproducesthecarpets,anotheronemanufacturetheclothing.Thereare625operateworkers,400workersinfurnituredepartment,125workersincarpetsubsection,100workersinclothingsubsection.32productdesi

2、gners:20designersinfurnituredepartment,12designersinfabricdepartment.Thereare88supervisorsandmanagers,36marketingresearchers,20peopleinfurnituredepartment,16peopleinfabricsdepartment.Before2008,theCompanywasingoodcondition.Butsince2008,Theprofitofenterpriseshasbeendecreasingdramatically,thefinancial

3、reportin2008showsthatthecompanyhadalreadysufferedaseriousloss.Therearealotofreasonscausingloss.Incompany'sexternalenvironment,fiercecompetition,andthedeclineofconsumptiondemandmaketheloss.Fromthecompanyitself,theycannotguaranteeproductquality,especiallythequalityofthefurnitureisnotgoodenough,Whi

4、lethecompetitorsprovidecustomerswithhighqualityproductandattractthecustomers;Thecompanylacksinnovation,TheyonlyprovidedtheoldproductofthesinglesystemforseveralyearsAtpresent,theauthoritiesoftheCompanyknowverywellthattheyshoulddraftafeasiblereformscheme.Thegeneralmanager,Mike,aftertwomonths'inves

5、tigationandanalysis,putforwardareporttowardtheboardofdirectors.thereportincludesthefollowingreformmeasures:Firstly,astheclothingdepartmentgotalossforthetimebeing,Theyintendtogetridofthisdepartment;secondly,theymaintainCarpetdepartment,strengtheningthemarketsurvey,andmakesurethattheyknewthemarkettren

6、daccurately,launchvariouskindsofcarpets,inaword,theywilltakeallkindsofeffectivemeasurestometcustomer'sdemand,thirdly,improvingtheproductiontechnology,reformingthefurnituredepartment,theybegantoproducegreenfurnituretomeetmarketdemand,atthesametime,diversifiesdesignstylesoffurnitureformeetingdiffe

7、rentlevelscustomer,forthisreason,thecompanyneedsmoretechnicalstaffanddesigners.Theboardofdirectorssanctionedthereformoneweeklater.ThenthegeneralmanagerordersthemanagerofHumanResourceDepartmenttomakeahumanresourcesplan,includingthenumberofstaffafterreforming,meetingallkindsofhumanresourcedemand.Analy

8、zetheobjectivesandtheprocessofhumanresourceplanning.在華日公司，有兩個(gè)主要的部門(mén)分別是家俱部和紡織部，紡織部有兩個(gè)分部，一個(gè)分部生產(chǎn)地毯，另一個(gè)制造服裝，一共有625個(gè)操作工人，400個(gè)工人在家俱部,"25名工人在地毯分部，100名工人在服裝分部?？偣灿?2個(gè)產(chǎn)品設(shè)計(jì)帥：20名設(shè)計(jì)師在家俱部，12名在紡織部。公司里有88個(gè)主管和管理人員，36個(gè)市場(chǎng)研究人員，20人在家俱部，16人在紡織部。2008年之前，該公司有良好的條件。但自從2008年后，企業(yè)的利潤(rùn)急劇減少，2008的財(cái)務(wù)報(bào)告表明，公司已經(jīng)遭受了嚴(yán)重的損失。這有很多原因造成了損

9、失。在公司的外部環(huán)境，競(jìng)爭(zhēng)激烈，和消費(fèi)需求下降等都造成了公司的損失。從公司本身看，他們不能保證產(chǎn)品質(zhì)量，尤其是家具的質(zhì)量不夠好，而競(jìng)爭(zhēng)對(duì)手給顧客提供高質(zhì)量的產(chǎn)品，吸引了顧客；公司缺乏創(chuàng)新，連續(xù)好紀(jì)念只提供了單一系統(tǒng)的舊產(chǎn)品。目前，公司的權(quán)威者非常活楚地知道，他們應(yīng)該制定切實(shí)可行的改革方案?？偨?jīng)理，邁克，經(jīng)過(guò)兩個(gè)月的調(diào)查和分析，向董事局提出了報(bào)告。該報(bào)告包括以下改革措施：首先，因?yàn)閷?duì)丁服裝部門(mén)暫時(shí)造成了損失，他們想去掉這一部；其次，他們保持地毯部，加強(qiáng)市場(chǎng)調(diào)查，并確保他們準(zhǔn)確的知道市場(chǎng)趨勢(shì)，推出各種地毯，換句話說(shuō)，他們將采取各種有效措施來(lái)滿足顧客的需求，第三，改進(jìn)生產(chǎn)技術(shù)，改革家具部，他們開(kāi)始生

10、產(chǎn)綠色無(wú)污染的家俱以滿足市場(chǎng)的需求，同時(shí)，多元化的設(shè)計(jì)風(fēng)格的家俱以滿足不同層次的客戶，為此，公司需要更多的技術(shù)人員和設(shè)計(jì)師。一個(gè)星期后董事會(huì)批準(zhǔn)了這一改革。然后，總經(jīng)理制定人力資源部的經(jīng)理來(lái)制定人力資源計(jì)劃，包括經(jīng)過(guò)改革后的員工人數(shù)，滿足各種人力資源的需求。分析人力資源計(jì)劃制定的目標(biāo)和過(guò)程。1. Theobjectivesofhumanresourceplanning.（該案例中人力資源計(jì)戈。的目標(biāo)）Ensurethecompanyhastherightemployeeswiththerightskillswhichthecompanyisneededintherightplaceinther

11、ightthiscasebecausethecompanydecidestobegantoproducegreenfurnitureanddiversifiesdesignstylesoffurnituethentheobjectivesofhumanresourceplanningistoensuretherearemoretechnicalstaffanddesignersinthefurnituredepartmenttoproducediversifiesdesignstylesoffurnituretomeetmarketdemand.（人力資源計(jì)劃的目的是確保公司有那些公司在對(duì)的時(shí)

12、間對(duì)的崗位內(nèi)需要的擁有對(duì)的技能的員工。在這個(gè)案例中因?yàn)楣緵Q定要生產(chǎn)綠色無(wú)污染多元化的設(shè)計(jì)風(fēng)格的家俱所以人力資源計(jì)劃的制定是為了確保公司在家俱部有足夠的有技術(shù)的員工和設(shè)計(jì)師來(lái)生產(chǎn)出多樣化的不同設(shè)計(jì)風(fēng)格的家俱來(lái)滿足市場(chǎng)需求）Ensurethecompanycanresponsivetochangesinitsthiscasebecausethecompanychangetheplanofdevelopmentthentheobjectivesofhumanresourceplanningistoensurealltheemployeeadaptthereforminthecompanyandma

13、kesurethatthecompanycantakeallthesemeasurestoreducethecompany'slossintime.2. （人力資源計(jì)劃的目的是確保公司公司能夠適應(yīng)它環(huán)境的改變。在這個(gè)案例中因?yàn)楣緝?nèi)部發(fā)展計(jì)劃的改變所以人力資源計(jì)劃的制定是為了確保所有的員工能適應(yīng)公司的計(jì)劃的改革以及確保公司能夠采取所有能及時(shí)減少公司損失的措施）ProvidedirectionandcoherencetoallHRactivitiesandthiscaseasthecompanysufferabiglossthenthetheobjectivesofhumanresour

14、ceplanningistoensurethatthecompanycanoperatewithouttoomuchtroubles.3. （人力資源計(jì)劃的目的是使公司能夠?qū)λ腥肆Y源活動(dòng)和系統(tǒng)提供方向以及一致性。在這個(gè)案例中因?yàn)檫@幾年公司的損失嚴(yán)重所以人力資源計(jì)劃的制定是為/z了確保公司在新計(jì)劃制定的運(yùn)作下能夠減少太多不必要的麻煩）Preventoverstaffingandthiscasebecausetheexecutivesinthecompanyintendstogetridoftheclothingdepartment,weinordertoprovideenoughemploy

15、eestotheeachdepartmentandpreventappearingthesituationabouttheshortageofpersonnel.Thenreducetheunnecessarystaffinthedepartmentwhichisremoved.4. （人力資源計(jì)劃的目的是防止公司內(nèi)部的人員過(guò)?；蛉藛T過(guò)少等問(wèn)題的出現(xiàn)。在這個(gè)案例中因?yàn)楣靖邔哟蛩闳サ舴b部，人力資源計(jì)劃的制定是我們?yōu)榱私o各部門(mén)提供足夠的員工并且防止出現(xiàn)人員短缺等情況的出現(xiàn)，然后減少已經(jīng)移除部門(mén)的不必要的員工）Unitetheperspectiveoflineandstaffthiscase,t

16、hehumanresourcesplanningistoconveythesuperiors'schemetotheotherdepartment（人力資源計(jì)劃的目的是為了統(tǒng)一直線和部門(mén)經(jīng)理之間的觀點(diǎn)想法。在這個(gè)案例中人力資源計(jì)劃的制定是為了傳達(dá)公司權(quán)威者的方案給其他的部門(mén)來(lái)統(tǒng)一他們的觀點(diǎn)想法）TheprocessofhumanresourceplanningFirstthegeneralmanagerputforwardtheorganizationalobjectivesandstrategies.Second,Scanexternalenvironmentforchangesaf

17、fectinglaborsupplyandAnalyzetheinternalinventoryofHRcapabilities.Third,ForecastingFourth,Organizationneedforpeopleandsurveyofpeopleavailable.Finally,HRstrategiesandplans.Case2McDonald'semploysonalargescale.Peopleareitskeyasset.Thisisbecausecustomersatisfactionisvitalforsuccess.Itisbestbroughtabo

18、utbygoodworkers.Soitisvitalthatthewayitrecruitsandtrainsstaffisthorough.Itneedstoattract,trainandkeepthebestworkers.AtypicalMcDonald'semploysabout60people.Mostarehourlypaid.Managersandofficestaffarepaidasalary.Foreachjobthereisajobdescriptionandjobspecification.HourlypaidEachoutletfillsitsownhou

19、rlypaidjobs.Hourlypaidworkersarerecruitedthroughadvertsinrestaurants,advertsinnewspaper.InterviewsareplannedusingtheMcDonald'sinterviewguide.Candidatesareratedonascale.Jobsareofferedtothosewithhigherratings./ManagersThemanagementdepartmentinLondonrecruitsmanagers.Theycomefromtwomainsources.Overhalfarepromotedhourlypaidworkers.Mostoftheresthavedegrees.Peoplecanapplyonline,viatherecruitmenthotlineorbypost.Theonlineprocessincludesapsych