接待客戶常用英語

1、精選優(yōu)質(zhì)文檔-傾情為你奉上面見客戶時的實用英語B: Mr. Sun, Id like you to meet Mr. Johnathan Mitchell, sales manager for Nortern Reflections of Canada. (Sun extends hand first; Sun and Mitchell shake hands) Mr. Mitchell, Mr. Steven Sun, general manager of Apex Trading.孫先生,讓我為你介紹加拿大Northern Reflections的業(yè)務(wù)經(jīng)理-Jonathan Mitchel

2、l先生。(孫先生先伸出手,兩人握手)Mitchell先生,這是Steven孫先生,Apex貿(mào)易公司的總經(jīng)理。 S: Its very nice to finally meet you, Mr. Mitchell -after so many phonecalls and faxes. (offers his business card first) Id like you to have my business card. 多次電話、傳真往返之后,非常高興終于見到您,Mitchell先生(先遞出名片),請收下我的名片。 J: Thanks very much, Mr. Sun. Please

3、accept mine. (offers his own card) And please, call me Johnathan. (both look at cards for a few seconds, then put them in wallets-not pockets)謝謝您,孫先生。也請收下我的名片(遞上自己的名片),叫我Johnathan就行了。 (兩個人都看了一下對方的名片,放入皮夾而非口袋中B: If you dont mind, Johnathan, while you and Mr. Sun get acquainted, Idlike to check the ar

4、rangements for the meeting. 如果你不介意,Johnathan,在你和孫先生互相認識時,我先失陪,看看會議安排得如何。J: Youre certainly on top of things, Brian. Brian,一切當(dāng)然在你掌握之中!S: (looking at Brian) Youll find Mr. Tayler-Brian - is a force to be reckoned with at Apex Tradig. (看著Brian)Talyer先生,您會發(fā)現(xiàn)Brian是Apex貿(mào)易公司的大將。B: Thanks for the vote of co

5、nfidence, Mr. Sun. Ill be right back. (leaves room) 孫先生,謝謝你的信任票,我馬上回來。(走出房間)J: He appears to be a top-notch young man, Mr. Sun. Talent and enthusiasm like that are hard to find. 孫先生,他看起來是個有為的青年,很難找到像他這樣有才干、有熱忱的人。 S: Dont I know it. Hes doing a great job for us. And please, call me Steven. 我完全同意,他在公司

6、表現(xiàn)不凡,請叫我Steven就行了。J: Steven, can you tell me in a nutshell what the retail market is like in Taiwan?Steven,你可以簡單地告訴我臺灣零售市場的現(xiàn)況嗎? S: Well, as per capita income goes up and up, the growth sector seems to be in the to-end. 唔,由于每人的平均收入不斷地增高,市場的發(fā)展領(lǐng)域似乎偏向于高價位商品。J: Retail is going upscale here? Taiwan is cer

7、tainly growing more quickly than I had imagined.此地的零售走入高價位了?臺灣的發(fā)展比我想像得要快多了。S: Yes. Things certainly have changed since I was a boy. Weve developed very quickly. 沒錯,現(xiàn)在的臺灣和我小時候完全不一樣了,這里發(fā)展得非?？焖?。J: Do you think the trend will continue?你想這種趨勢還會維持下去嗎? S: I dont see why not. We do have some problems, but w

8、e are still willing to work hard-and wages arent too high at this point.我不覺得有什么不行!雖然是有一些問題,但我們?nèi)栽敢馇趭^工作,而且現(xiàn)階段工資仍不算太高。J: Everything Ive seen so far is very impressive. Very impressive indeed.到目前為止,我所看到的一切都令我印象深刻,真的十分深刻。情境短語1. get acquainted (with) (和)認識,熟悉這個常用的短語暗示雙方從不認識到熟識, get可換 become。若是短語之后,要加上被認識的

9、對象,以介系詞 with連接。例: Our boss got acquainted with a couple of real estate agents in the golf Club. (我們老板在高爾夫俱樂部里結(jié)識了幾位做房地產(chǎn)的商人。) 2. on top of things 完全掌握 字面的意思是將問題克服,高高踩在上面,引申為控制全局。 例: The new manager was always worried he wasnt on top of things.(新經(jīng)理一直擔(dān)心自己無法掌握全局。) 3. (a) force to be reckoned with 值得注意的人物

10、(a) force,力量,可以指一個團體、事物或個人； reckon在此的意思為認定。 a force to be reckoned with是形容有成功的條件而值得注意的人物、團體。 例: The new company will be a force to be reckoned with in the future. (這家新公司未來值得大家注意。) 4. Dont I know it. 我完全同意!當(dāng)此句型以句點(.)而非問號結(jié)尾時,表示完全同意對的方意見,為口語用法,強調(diào)的是肯定的含意。意思為我怎會不知道!?；我當(dāng)然明白這一點!。 例: You say the discount ra

11、te is too low? Dont I know it! (你說這折扣打得太少?我完全同意!) 5. in a nutshell 簡言之nutshell原為堅果殼,又指極小的容器,故 in a nutshell 這個副詞短語的意思是簡言之。例: Bob told us in a nutshell what happened in the managers meeting. (Bob簡略地告訴我們經(jīng)理們開會的情形。) 6. growth sector 成長領(lǐng)域 這個經(jīng)濟學(xué)上的名詞是指經(jīng)濟成長特別快速的領(lǐng)域, sector是區(qū)域；部門的意思。例: The leisure and enterta

12、inment industry is a growth sector in Taiwan. (休閑娛樂業(yè)是臺灣目前的成長領(lǐng)域。).Excuse me. Are you Susan Davis from Western Electronics? 對不起，你是來自西方電子公司的蘇姍戴衛(wèi)斯嗎？ 2.Yes, I am. And you must be Mr. Takeshita. 是的，我就是，你一定是竹下先生吧。 3.Pardon me. Are you Ralph Meyers from National Fixtures? 對不起，請問你是從國家裝置公司來的雷夫梅耶史先生嗎？4.Im Denn

13、is. I am here to meet you today. 我是丹尼斯，今天我到這里來接你。 5.Im Donald. We met the last time you visited Taiwan. 我是唐納德，上次你來臺灣時我們見過面。 6.Im Edwin. Ill show you to your hotel. 我是愛德溫，我?guī)闳ヂ灭^。 7.How was your flight? Was it comfortable? 你坐的班機怎么樣？還舒服嗎？ 8.It was quite good. But it was awfully long. 班機很好，就是時間太長了。 9.Di

14、d you have a good flight? 你旅途愉快嗎？ 10.Not really, Im afraid. We were delayed taking off, and we encountered a lot of bad weather. 不太好，我們起飛延誤了，還遭遇了惡劣的氣候。 11.How was your flight? 你的航班怎樣？ 12.Did you get any sleep on the plane? 你在飛機上睡覺了嗎？ 13.Mr. Wagner, do you have a hotel reservation? 華格納先生，你預(yù)訂過旅館嗎？ 14.

15、No, I dont. Will it be a problem? 不，我沒有，會有困難嗎？ 15.I dont think so. I know several convenient hotels. Let me make some calls. 我認為沒有，我知道有幾家便利旅館，讓我打幾個電話。 16.Ive made a reservation at the hotel you used last time. 我已預(yù)訂了你上次住過的旅館。 17.Weve booked a Western-style room for you. 我們已為你訂了一間西式的房間。 18.Lets go to

16、the station to get a train into town. 我們到火車站去乘車進城。 19.Does it take long to get into Taibei from here? 從此地去臺北要很久嗎？20.Its about an hour. 大概要一個小時。 21.Well get a taxi from the station. 我們到火車站乘出租車。 22.Theres a shuttle bus we can use. 我們可搭乘機場班車。 23.Ive brought my car, so I can drive you to your hotel. 我開車

17、來的，所以我開車送你到旅館。 24.You must be hungry. Shall we get something to eat? 你一定餓了，我們吃點東西好嗎？ 25.That sounds good. Lets get something at the hotel restaurant. I feel a little tired. 那太棒了，我們就到旅館餐廳吃點東西，我有點累了。 26.Would you like to have some dinner? 你想吃飯嗎？ 27.What would you like to eat? 你想吃什么呢？ 28.Can I take you

18、 out to dinner? Itll be my treat. 我?guī)愠鋈コ燥埡脝?？這次我請客。 29.If youre hungry, we can eat dinner now. 如果你餓了，我們現(xiàn)在就去吃飯。 30.Have you had breakfast yet? 你吃過早餐了嗎？ 31.Yes. It was delicious. 是的，味道很好。 32Good. Lets go to the office. 好的，我們?nèi)マk公室吧。 33.How is your room? 你的房間怎樣？ 34.Did you sleep well last night? 你昨晚睡得好嗎？

19、35.Why dont we go to the office now? 為何我們現(xiàn)在不去辦公室呢？ 36.Well start with an orientation video. It runs about 15 minutes. 我們將從一個電視簡報開始，大概放15分鐘。 37.The tour will take about an hour and a half. We ought to be back here by 3:00. 參觀大概要一個半小時，3點鐘以前回到這里。 38.Our new product line has been very successful. Weve e

20、xpanded the factory twice this year already. 我們新的生產(chǎn)線非常成功，我們今年已把工廠擴展了兩倍。 39.Id like to introduce you to our company. Is there anything in particular youd like to know? 我將向你介紹我們的公司，你有什么特別想知道的嗎？40.We have some reports to show you for background information. 我們還有一些報告向你介紹背景資料。 41.Is your factory any diff

21、erent from other plastics factories? 你們工廠和其他塑膠工廠有何差別呢？ 42.Yes, our production speed is almost twice the industry-wide average. 是的，我們的生產(chǎn)速度是其他工廠兩倍。 43.Id like to explain what makes this factory special. 我要向你說明本工廠的特性。 44.This is the most fully-automated factory we have. 這是我們的全自動化工廠。 45.Its the most up-to-date in the industry. 這是同業(yè)中最新型的。 46.Weve increased our efficiency by 20% through automation. 通過自動化我們的效率增加了20%。 47.Could you tell me the cost of production per unit? 請你告訴我每件成品的生產(chǎn)成本好嗎？ 48.Im afraid I dont know. Let me ask the supervisor in this