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1、12Good afternoon sir, can I help you?Yes, Ive got a reservation.3Your name please, sir?Mr. Watanabe4Could you spell that please?W A T A N A B E 5Thats room number 214 its on the second floor. Thank you very much.6Certainly sir, what time?Could I have an early morning call tomorow please?7Of course s

2、ir, what would you like?6:30 if thats possible and could I have breakfast in my room?8Black or white coffee?Oh, just coffee and toast please.9Yes, sir, we have the steak grill on the ground floor and the vegetarian restaurant on the roof.White please.Have you got a restaurant here?10Yes, its better.

3、Do I have to book a table?11Thats fine sir, heres your key.OK a table for two for 8 oclock.12Yes, sir, just over there on the left. Have a nice stay.Is there a lift?13Yes, please, I booked earlier at reception.Good evening sir, a table for two?14WatanabeHere you are sir.15Good evening, would you lik

4、e something to drink?Yes, champagne please16Are you ready to order?Yes please, salmon for my wife and Ill have a steak. 17How would you like your steak?Medium please and what vegetables can we have?18We serve chips, runner beans & carrots with the steak.Ill have some chips please.19And rice or boile

5、d potatoes with the salmon.Ill have the rice please.20Certainly madam.Could you bring me some sparkling water, please?21Was everything to your liking?Yes, very nice, thank you.22What would you like for dessert?Ill have cream caramel, please.And Ill try the chocolate mousse.23Would you like anything else?Yes, the same for me please.A coffee for me please.24Certainly sir, here you are.Excuse me, could I have

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