旅客保護(hù)的操作流程

1、旅客保護(hù)的操作流程如果航空公司某天的某一ASR航班需要臨時(shí)更換機(jī)型,其操作流程為:1. 調(diào)出當(dāng)天該航班的SCHEDULE CHANGE .2. 在TI項(xiàng)更改機(jī)型,同時(shí)更改相應(yīng)的座位布局.3. 將本次SCHEDULE CHANGE 封口,使航班生效.4. 做STRPROT旅客保護(hù).5. 用US指令看做完SCHEDULE CHANGE以后的航班座位圖,如果旅客的原ASR座位號,在更換后的機(jī)型上還沒有被占用,則系統(tǒng)會自動將該旅客保護(hù)到其對應(yīng)的座位號上, 如果旅客的原ASR座位號,在更換后的機(jī)型上已經(jīng)被占用或是新機(jī)型上沒有該座位號,則系統(tǒng)會將該旅客的訂座記錄編號發(fā)送到主控OFFICE的SB QUEUE

2、中去.6. 從主控的SB QUEUE中,獲得沒有被保護(hù)的旅客的訂座記錄編號。7. 主控需要對沒有自動保護(hù)上座位的ASR旅客,進(jìn)行手工的操作.8. 調(diào)出該旅客的訂座記錄.9. 使用ASR指令,為旅客重新預(yù)定機(jī)上的座位.10. 使用XE指令刪除狀態(tài)為UN的,該旅客的原預(yù)定記錄SSR組.11. 封口該旅客的訂座記錄.例:將11月6日的CA1503航班的機(jī)型由737變更為767。 航班機(jī)型變更之前737的ASR座位圖：US:CA1503/Y/06NOV/PEKPVG/737/P100/S99/R5 Y 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 RF X

3、 X # * X X X X X * * * * * * * * * * * * FR RE X * # * X X X X X * * * * * * * * * * * * ER RD X * # * X X X X X * * * * * * * * * * * * DR R = R L = L LC # * * * * X * * * * * * * * * * * * * * CL LB X * * * * * * * * * * * * * * * * * * * BL LA X # * * X X * * * * * * * * * * * * * * AL 變更成767機(jī)型以后

4、的座位圖 US:767/F15/Y245-Y/P100/S98 Y 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 RG X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X GR RF # * X X X X X * * * * * * * * * * * * X X X X X X X X X X X X X X X X FR R = = = = = = = = = = = = = = = = =

5、= = = = = = = = = = = = = = = = = = = R R = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = R RE * # * X X X X * * * * * * * * * * * * X X X X X X X X X X X X X X X X ER RD * # * X X X X * * * * * * * * * * * * X X X X X X X X X X X X X X X X DR LC X * * * * * * * * * * * * * *

6、 * * * * X X X X X X X X X X X X X X X X CL L = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = L L = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = L LB * * * * * * * * * * * * * * * * * * * X X X X X X X X X X X X X X X X BL LA # * * X X * * * * * * * *

7、 * * * * * * X X X X X X X X X X X X X X X X AL 此時(shí)會發(fā)現(xiàn)座位號為5A，5F，5D，5E的旅客由于更換的767機(jī)型上其原有的座位沒有被占用，所以系統(tǒng)自動將其保護(hù)到相應(yīng)的座位上。此時(shí)座位號為4C的旅客由于767機(jī)型上的該座位是不開放的，所以需要控制人員手工進(jìn)行處理。 用主控OFFICE的SB QUEUE中的訂座記錄編號提取該名旅客的訂座記錄。 1.LIU/YU KPS3R/CA 2. CA1503 Y SA06NOV PEKSHA HK1 1450 1625 3.C 4.T 5.SSR SEAT CA UN1PEKSHA 1503 Y06NOV 0

8、4CN/RS 6.PEK001 其中PNR中的SSR組的狀態(tài)為UN，此時(shí)控制人員需要為該名旅客重新預(yù)定一個(gè)座位，然后用XE指令刪除掉狀態(tài)為UN的SSR組。再封口即可。 根據(jù)座位圖的情況，重新為旅客預(yù)定座位號為4E的座位。 1.LIU/YU KPS3R/CA 2. CA1503 Y SA06NOV PEKSHA HK1 1450 1625 3.C 4.T 5.SSR SEAT CA UN1PEKSHA 1503 Y06NOV 04CN/RS 6.SSR SEAT CA HK1 PEKSHA 1503 Y06NOV 04EN/RS 7.PEK001 使用XE：5刪除狀態(tài)為UN的SSR組。 1.LIU/YU KPS3R/CA 2. C