外貿(mào)操作流程中英文

1、1 外貿(mào)業(yè)務(wù)人員在國外采購商的詢價(jià)，做出產(chǎn)品報(bào)價(jià)前，應(yīng)了解客戶基本 信息，包括是否終端客戶、年采購能力、消費(fèi)區(qū)域，以及產(chǎn)品的用途、規(guī)格 及質(zhì)量要求，我公司是否能夠生產(chǎn)等。Before quoti ng, the Salesma n should know the basicin formati on about the clie nts, for in sta nee, the end users ornot, the annual order qua ntity, the places of consuming, and theproducts the purposes, specifica

2、ti on, quality and the abilitieswhether our factories to meet.2對(duì)于外商的郵件、傳真，原則上在24小時(shí)內(nèi)答復(fù)；特殊情況需要延期的，應(yīng)及時(shí)向外商解釋及大概需要的時(shí)間。Gen erally as a rule, to reply the clie nts' mails shall bewithin 24 hours after receiving; and please explain the reasonsto the clients due to the things particular and need more tim

3、eto deal with.3對(duì)于外商的產(chǎn)品報(bào)價(jià)，原則上按照公司財(cái)務(wù)部門經(jīng)核算后的價(jià)格表(外銷)執(zhí)行；公司財(cái)務(wù)部門根據(jù)市場(chǎng)狀況及生產(chǎn)成本，定期進(jìn)行核算，對(duì)產(chǎn)品價(jià)格進(jìn)行調(diào)整。Quotations will be according to the prices list (for overseamarket) made by the compa ny Acco un ti ng Departme nt, which willmake prices adjustme nts accordi ng to the market and theproducti on cost at regular per

4、iods.4 .對(duì)于定單數(shù)量較大，外商所能接受的價(jià)格低于我公司公布的價(jià)格的，業(yè)務(wù)人員應(yīng)先上報(bào)部門經(jīng)理批準(zhǔn)實(shí)施；部門經(jīng)理不能批復(fù)的，報(bào)總經(jīng)理批準(zhǔn)后實(shí)施。For big orders, the acceptable price from the clients islower than our listed price, the salesman shall first reportthis to the man ager of the departme nts for approval; and whe nthe manager have no rights to approve, the pr

5、ice will directlygo to the gen eral man ager for approval.5. 對(duì)于C&F及CIF報(bào)價(jià)，需要我方辦理運(yùn)輸、保險(xiǎn)的或需要進(jìn)行法定檢驗(yàn)的等事項(xiàng)，業(yè)務(wù)人員應(yīng)事先聯(lián)系相關(guān)中介機(jī)構(gòu)進(jìn)行確定，選擇中介機(jī)構(gòu)應(yīng)考慮業(yè)務(wù)熟練、服務(wù)效率高及收費(fèi)合理。In C&F or CIF price terms, the salesma n shall con tact anddeal with related companies in advance to confirm the things ofshipme nt, in sura nce, co

6、mmodity in spect ion etc. The basiccon diti ons for select ing the related compa nies will becon sideri ng rich and professi onal practices, service with highefficie ncy and good prices.6. 對(duì)于外商的寄樣要求，原則上要求到付；對(duì)于樣品數(shù)額較大，原則 上對(duì)方承擔(dān)成本費(fèi)用。在正式定單后，可以扣除成本及寄樣費(fèi)用。特殊情況， 如關(guān)系比較好的老客戶，我方可以預(yù)付并免收樣品，報(bào)部門經(jīng)理批準(zhǔn)后執(zhí)行。費(fèi)用較大的，可報(bào)總經(jīng)理批

7、準(zhǔn)后執(zhí)行。Per the clie nts' requireme nts of sending samples, freightcollect shall be gen erally required; and whe n the samplesqua ntity is large, the cost shall be charged accord in gly.However the cost and freight paid by the clie nts will bededucted in the trial orders. In cases particular, for i

8、n sta neethe clients with long term and firm relations, we can pay thefreight in adva nee with the samples free after approved by themanager of the departments ， or by the general manager if theamount is large.7. 對(duì)于外商需要打樣的，外貿(mào)業(yè)務(wù)人員應(yīng)和生產(chǎn)部門協(xié)調(diào)，確保樣品 的質(zhì)量及規(guī)格符合要求；樣品需要部門經(jīng)理審核后寄出；外商對(duì)于產(chǎn)品有包裝或嘜頭要求的，正式包裝或印刷前需經(jīng)外商確認(rèn)。T

9、he salesma n shall coord in ate closely with the producti on departme nts in the samples maki ng process to guara ntee the quality and specificati ons meeti ng the clie nts' requireme nts,and send the samples after the approval by the final check ing upof man ager departme nt.8. 付款方式上，原則上考慮前TT全部

10、或部分作為定金，剩余見提單傳 真件付款，及全部短期信用證。收匯銀行和業(yè)務(wù)員負(fù)責(zé)對(duì)信用證做形式和內(nèi)容的檢查，發(fā)現(xiàn)差異的，應(yīng)及時(shí)通知外商修改。信用證審查無誤后，報(bào)部門 經(jīng)理復(fù)核。Gen erally as a rule, the followi ng ways of payme nts will becon sidered:1, wire tran sfer 100 in adva nee2, wire tran sfer part as deposit, the bala nee aga inst copy ofB/L.3, 100% L/C at sightOur ben eficiary b

11、ank and the salesma n will check up the L/Cin form and contents respectively, and inform the clients tomake change in time if differences existing, and submit to theman ager of the departme nts for re-check ing after no faults ordiffere nces found in adva nee.9. 原則上，公司在收到外商的全部貨款、部分定金及信用證經(jīng)復(fù)核無誤后，開始安排生

12、產(chǎn)計(jì)劃，組織貨源，進(jìn)行生產(chǎn)。As a general rule, the company will arrange the material and pla n for producti on after recei ving the payme nts in above No.8 terms.10 在定單生產(chǎn)階段，外貿(mào)業(yè)務(wù)人員應(yīng)到生產(chǎn)車間會(huì)同生產(chǎn)主管對(duì)產(chǎn)品生產(chǎn)進(jìn)行監(jiān)督、檢查，發(fā)現(xiàn)問題及時(shí)解決；或由部門經(jīng)理協(xié)調(diào)解決，或部門經(jīng)理上報(bào)總經(jīng)理解決。嚴(yán)格把握產(chǎn)品的規(guī)格、質(zhì)量、包裝、生產(chǎn)時(shí)間符合同外商的約定。In the producti on process ing, the salesma n sh

13、all be at the workshop to supervise and in spect the producti on with the pers on in charge, to find and solve the problems in time, or to report the problems to the man ager of the departme nt for coordi nat ing to solve, or to report to the general manager for solving, to guarantee the specificati

14、on, the quality, the packing and producti on time accord ing to the requireme nts of the clie nts.11.對(duì)于C&F CIF價(jià)格條款的，業(yè)務(wù)人員應(yīng)在生產(chǎn)結(jié)束前一周，安排 好貨代，確定定艙事宜；一般在船期前二日，安排裝柜、運(yùn)輸。In C&F and CIF price terms, the salesma n shall arrange andconfirm the shipments with the related agents a week in advanee,and to l

15、oad the goods to the container and tran sport the goodstwo days in adva nee.11.需要委托中介機(jī)構(gòu)進(jìn)行報(bào)關(guān)、商品法定檢驗(yàn)、保險(xiǎn)的，外貿(mào)業(yè)務(wù)人 員應(yīng)及時(shí)準(zhǔn)備相關(guān)資料交中介機(jī)構(gòu)辦理；辦理過程中，業(yè)務(wù)人員可以協(xié)助。The salesma n will prepare the concerned docume nts for theCustoms declarati on, Specified goods ' in spect ion and In sura neeby related departme nts if

16、n eeded; the salesma n can makecoord in atio n in the process.12 收匯方式為信用證的，外貿(mào)人員必須細(xì)心操作，謹(jǐn)慎處理，注意單證的一致性，做到安全收匯。In the cases of L/C payments, the salesman need to deal withcarefully and cautiously to sure the con siste ncy of thedocume nts and the L/C and to receive the funds safely.13 全部收匯后，外貿(mào)人員請(qǐng)對(duì)相關(guān)資料進(jìn)行整理，將相關(guān)單據(jù)較財(cái)務(wù) 部門及時(shí)外匯局、稅務(wù)局辦理核銷、退稅。并注意對(duì)外商的售后服務(wù)，進(jìn)行跟蹤，以建立長(zhǎng)期的可信賴合作伙伴關(guān)系。The salesma n shall do the classificati on and collatio n of thebus in ess d