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1、bec中級(jí)真題第3輯精聽(tīng):test1-part one(1)woman: sarah williams speaking.man: hello. it's mark here, from production. holly should be taking some visitors around today, but she's off sick, so i was wondering.woman: . if i'd do it?man: exactly.woman: no problem. who are the visitors - sales directors

2、 again?man: not this time. it's the plant managers. there's about ten, from france, germany . all around europe really.woman: and the programme?man: i thought you could meet them at nine thirty by the packing area. i would suggest meeting at reception, but it'll be busy then.woman: do yo

3、u want me to show them around the warehouse first?man: i think they've been there before. perhaps you could take them around the shop floor instead?woman: good idea. what about after coffee?man: the delivery yard maybe? there's a lot going on there and visitors usually find it interesting. i

4、'm not sure they'd like a presentation, especially not before lunch.woman: i agree. man: thanks again.test1-part one(2)man: hello. a r z recruitment.woman: hello. i'm calling from fraser-hill . i spoke to you earlier about a vacancy we want to fill.man: oh yes, for the . mechanical engin

5、eer?woman: electrical actually.man: oh yes, sorry . i was looking at the wrong file . and you were going to check some of the details.woman: that's right. i think i told you the post was in quality control, but apparently it's in the design section. someone's just handed in their notice

6、there.man: ok. and is the salary still the same? between twenty-one thousand, three hundred and twenty-four thousand, eight hundred?woman: that's right - depending on previous experience.man: yes, ok i've got that . and are there any particular requirements? when we talked earlier i think yo

7、u mentioned language ability.woman: that's right - we're export-oriented and all our major clients are overseas, so that would be an asset. and we must have someone with a diploma, not just a certificate, that's the main thing.man: ok, that shouldn't be a problem, but i'll get ba

8、ck to you if it is.test1-part one(3)woman: thanks for sparing the time to help with my article.man: that's ok. you'd like to know about our website?woman: yes. who is responsible for updating it?man: our it department's relatively small, and our technical staff lack the skills needed, so

9、 the work is contracted out to our it consultant . but our marketing team had some creative input at the start.woman: does the website serve its purpose?man: basically, yes. it's a big site because of all the details we include of our products, and as it's primarily aimed at trade customers,

10、 putting up pages like the company history . or annual report . seems pointless.woman: are you intending to use your site in other ways?man: we looked into internet recruitment, but decided against it. we're exploring online selling - i think that'll happen quite soon. apart from that, i'

11、;m unconvinced of the benefits of further investment.woman: could i ask why?man: well, the bigger the site, the more technical problems there are, and that impacts on staffing. fundamentally, any marketing activity has to be cost effective, and that's my main concern about the internet.woman: we

12、ll, thanks very much for your help.test1-part two(1)thirteenno matter what kind of business situation i'm in, it's always important to know exactly who the individual is i'm communicating with. the worst mistake you can make is to fail to find out what drives them - money, status or what

13、ever. once you've worked that out, you'll be able to ensure you communicate what's in it for them personally. this should essentially govern the way you respond to people, enabling you to stay in control of the situation and achieve the desired outcome.fourteeni've learnt some valuab

14、le management lessons over the years, not least in how to avoid the failure of a project. no matter what your position is, you always have to be prepared for opposition. and it's important to anticipate this by getting as many colleagues as possible on your side, so that if, in discussions, some

15、one objects to your plans, you - and a number of others - are able to give an immediate response in order to silence your opponent.test1-part two(2)fifteenwhen i first started running my own business i made some dreadful mistakes in the way i handled staff. the worst thing you can do is stick to one

16、 strategy and apply it to every situation. sometimes you just need to show 'em who's boss; other times some gentle persuasion is more effective - in my opinion, anyway. i'm sure i was often criticised for my management style - not that i let it bother me, though.sixteeni've found if

17、you want to stay in charge of a situation, the worst mistake you can make is not keeping people up to speed with what you're doing at every single stage of the process. of course, that doesn't mean you need to be seeking universal agreement or approval for your actions and opinions - some pe

18、ople will always be critical - but at least adopting this approach will encourage an atmosphere in which everyone feels included.test1-part two(3)seventeenthere are always going to be things in a company people don't like, and if you've created an atmosphere in which they're encouraged t

19、o contribute ideas freely, you have to learn to deal with complaints. revealing that you are, for example, upset by their comments is a crucial error - you will have shown a weakness in your character that others may try to exploit - and may lead to a general lack of support for you.eighteenwe'v

20、e got a real problem here, so your advice has been very welcome. i've decided that what you said is probably true. we've got too many people working in non-productive departments and not enough people in those departments where the workload is increasing. your idea of offering transfers befo

21、re we do anything like starting a recruitment campaign is, i think, a good one and i'm going to follow it up. test1-part two(4)nineteenin december, we accepted a very large contract which we all knew would mean everyone having to do extra hours, whether here or at home, to fulfil it. i realise t

22、hat your particular circumstances make this very difficult to deal with, but that's also true of many of your colleagues. i'm afraid i'm going to have to say that i can't do anything about it at the moment. if i did, everyone else would suffer.twentyi've been thinking about what

23、you said about the hospitality committee. i completely agree with you that the arrangements they made for the annual conference last year were most inadequate and so, like you, i think it'd be a very bad idea to repeat them. however, i also think you should he very careful how you say this to th

24、e senior management. in my opinion, it's not worth risking your career over something as minor as this. test1-part two(5)twenty-onethere are three flights that day, but two of them require an overnight stay at the airport and it's not company policy to fund that. so, we're left with the

25、third one, the one that leaves at eight o' clock in the evening. if you agree, i'll ask for that one and we can travel down together. we can probably get a lot of work done on the train to the airport.twenty-twoi know you think the company's making a mistake in refusing to allow staff to

26、 work flexibly in thisway. i realise this kind of arrangement is common now, but i can't accept that the company should employ staff on full pay and then never see them. we've always said that a full staff being here in the office, punctually and regularly, is a really important part of what

27、 makes this company what it is, and i agree with that. test1-part three(1)woman: hello, james, do sit down. right, as you know, our nottingham centre has had a significant drop in income over the last few months. in fact, it's doing much worse than our other british centres, for reasons we haven

28、't really been able to get to the bottom of. the situation is now pretty worrying, and even if immediate action is taken, i don't expect nottingham to return to profitability this year. now, it seems to me we have two options facing us: the first is to see if we can create a strategy to keep

29、 the operation going, and the second is to close it down completely. what's your feeling about it?man: closing it down would be a disaster. you know, when there was a situation like this in the european division, they turned it around with a special promotion which worked very well. do you remem

30、ber this time last year, when we thought we'd have to sell some of the french centres? well, now they're doing well and we didn't even have to spend any extra money on them, either.test1-part three(2)woman: yes, that's true. but nottingham has lost nearly a million in the six months

31、and we can't afford to keep absorbing that kind of loss. i really think we should close it down as soon as possible and liquidise our assets. it's on a prime site, which would be worth a lot to developers. i don't even think it's worth trying to sell it as a going concern to one of o

32、ur competitors.man: isn't that rather short-sighted? the same thing's happening everywhere. it's always the service industries which are hit first when people are worried about job security. and before you say that the centres are looking outdated and that consumer tastes and fashions ha

33、ve changed, i've done my homework and the consumer surveys show that people would still come if they had the money.woman: that's not the only reason, james. and the bottom line is, the board are pushing me to improve figures now. we're falling behind the competition, and if we keep notti

34、ngham open, we'll need a major change in our image. a good advertising campaign might bring in more customers while we're running it, but at best it'd just be a short-term solution.test1-part three(3)man: i don't agree with you, sophie. however, i've got another idea. why don'

35、;t we run the centre with minimum staff, no more expensive recruiting, and think about closing during the quiet times of day until the situation improves? we could go on with the special offers we're running, because they bring in a few new customers, and don't cost us anything.woman: it'

36、;s a thought, but i'm not sure the board will go for it. they're really keen to sell the nottingham centre. that way they could cover their deficit and make the shareholders happy at the same time. it's an attractive solution.man: even if they decide to sell, they're not likely to ge

37、t very much for it, are they? not at the moment. property values are at an all time low. can't we at least try to keep the nottingham centre operational?woman: well, it's not going to be possible to keep it running as it is now, but your idea for making savings might work. do you think you&#

38、39;d be able to get the centre to break even within say six months? but remember, there's no extra money for major promotions.man: i'd like to have the chance to try, sophie. i think i can do it, with minimal promotions. yes.woman: then let me have a written proposal in time for next week

39、9;s board meeting, will you?test2-part one(1)man: parkinson machine tools. can i help you?woman: this is mary parsons of murdoch limited. can i speak to sandy ellis?man: which department, please?woman: i'm not sure. perhaps assembly.man: no. erm . here he is, machine services section . i'm s

40、orry, he's on voice mail. would you like to call back later?woman: i usually deal with him, but can i leave a message with you?man: certainly.woman: your company has installed computerised cutting tools and packing machines in our despatch department. the last one, a packing machine, was install

41、ed in july, and it's recently developed a fault.man: mmm.woman: the measurements and materials for the boxes are all right, but there's some sort of problem with the box assembly mechanism. the boxes are weak, and goods get damagedman: right, i'll leave a message for sandy, and i'll

42、ask the customer services manager if he has time to call in and look at the situation before he goes home this evening. we'll get an engineer out to you first thing tomorrow morning.woman: thanks, bye.test2-part one(2)woman: please state your enquiry, giving the name of the publication, the date

43、 of issue and the title or a description of the reprint you require.man: i need two articles from finance weekly, both in the february the thirteenth issue. the title of one is 'sector briefing' - on the second page. and the other is 'best performing companies'. next, i want somethin

44、g from investment news, published on the twenty-first of january. it's an article called 'stock market trends'. the third publication is money markets, and i want a piece called 'interest-rate forecasts', from the issue dated the fifth of february. money markets also ran a piece

45、called 'economic development'. i don't know the exact date, but it was included in an issue about the pacific rim countries. and one other thing i need is the corporate register - the new edition should be out by now. if it is, please put it in with the rest, otherwise send it on later.

46、thank you.test2-part one(3)woman: this is the radio six programme information line. next week, we have a special edition of the future of business on friday evening. our studio guest is max bruner, the well-known writer and director of the berlin management school, currently on a lecture tour of bri

47、tish universities. many of you familiar with professor bruner's recent publication about worker participation, will appreciate hearing his views on the topic of industrial relations, and there'll also be the chance to ask professor bruner questions during our 'phone-in'. important to

48、 note is that the programme will be starting later than the published time of seven fifteen. and it's an extended edition, so it'll run from seven forty-five right up to the news bulletin at eight thirty. of special interest to those listeners able to travel to our offices, there will be a s

49、pecial session, at the end of the broadcast, when professor bruner will be staying on for a book signing. so, an opportunity not just to hear professor bruner, but also a chance to meet him in person - that's next friday on radio six.test2-part two(1)woman: i'd really like a change now. i

50、9;ve been working in the electronics industry for quite a while, but i feel i need to broaden my knowledge and skills. i could have tried simply moving to another sector, but i've decided to invest in doing an mba as the best way to build my potential. i think engaging with new ideas and busines

51、s systems will help me to improve my prospects.man: i work for a large national company at the moment, and it's been very rewarding .given me a lot of experience. but i'd like to be in charge of my own business just a small one, nothing too big. i've got good qualifications, and i've

52、 done a business administration course to get more of the theory. i've put together a detailed business proposal and two or three of my friends are willing to help with finance.test2-part two(2)woman: we're the leading multinational in our field, and respected for the solid quality of our pr

53、oducts. however, i've lust been approached by the ceo of another company to join them in a senior management position. the money they offer is tempting, but my field is r and d, and i've decided to stay here but get more involved with creating the next generation products. i think that'l

54、l be a rewarding direction to go in.man: i've had my own company for several years, but what i'm now on track for is heading up a much bigger operation, getting to board level. i'm convinced i've got the self-motivation and the independence of mind to take difficult decisions. the ch

55、allenges are more important than the money. self-employment has taught me a lot, and now it's time to apply some of those lessons. i've got valuable insights to offer.test2-part two(3)woman: you know, you work hard, get all sorts of qualifications, try to be the best in your field, and then

56、what? well, i've done all that, and now i'm interested in the new generation of men and women coming into business. i remember i needed plenty of encouragement and guidance along the way, and i believe that with my experience i can steer youngsters in the right direction to achieve what they

57、 want. that's my priority for the future.man: now the conference has started, i feel pleased with our preparation. the speakers have been popular with audiences - we could ask one or two more next year. the centre we've booked is fine for this time, but the rooms are already being used to th

58、eir full capacity. if we don't look elsewhere, we'll have to restrict delegate numbers next year. so, we should consider other options. perhaps the location could also be more convenient for people coming by train.test2-part two(4)woman: i'm afraid i shan't be able to get to the conf

59、erence on the first day as we'd planned. my flight's now been cancelled, so i'm trying to make alternative travel arrangements. could we discuss your business proposal over dinner on the second day instead? and you can tell me then about the parts of the programme i missed. or else, i co

60、uld get my secretary to tell the centre we'll need to hire one of their meeting rooms.man: thanks for your letter asking me to attend this year's conference, and to give a talk again. i'd already made other arrangements for that week, but i've managed to cancel them. i see it's g

61、oing to be at the same place, so there's no need to send a map. i shall be driving to the venue and am intending to arrive in time for the preconference dinner, so yes please, do book me accommodation for that night.test2-part two(5)woman: i've got an early morning meeting at the airport. i'm not sure exactly what time it'll fi

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