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1、bec-2 test 1readingpart onequestion 1-7look at the statements below and the information about training courses on the opposite paper. which course (a, b, c, or d) does each statement 1-7 refer to? for each statement 1-7, mark one letter (a, b, c or d) on your answer sheet. you will need to use some
2、of these letters more than once. 1. this course is for people with little or no experience of the topic.2. you will learn what a lender can do if a company does not repay a loan.3. companies can decide where their employees will take the course.4. you will learn to assess whether a business can pay
3、back the money it owes.5. this course will help you to deal with the paperwork involved in processing loans.6. you will look at the legal aspects of hiring equipment.7. this course will concentrate on the laws that apply when a business borrows money.a &
4、#160; loans administrationthis course looks at the administrative functions of a bank's loans department, e.g. dealing with credit applications and keeping records of loan transactions. we will use real application forms of the type that administrative staff in loans departments
5、 regularly handle. it will be particularly useful for experienced staff with day-to-day administrative responsibility for loan portfolios. although most clients choose to enjoy our beautiful premises, the course can be run at the client company or elsewhere.b
6、; cashflow analysison this advanced course you will build up a database of a company's cashflow over time and identify and interpret patterns of change. you will analyze the cashflow of a few sample companies and use your analysis to judge their ability to settle their debts. this course wi
7、ll help you perform an advanced cashflow analysis of your own company.c loan contractsopen to anyone who completed our introductory course to legal contracts in business, this course looks at the legal principles involved when a company takes out a loan
8、; and outlines how to take legal action against a company that defaults on its repayments. you will compare the interests and responsibilities of both parties to a loan contract.d leasing & asset financethis is a course for those new to leasing. it
9、will provide you with a basic understanding of why companies prefer to lease property or machinery, rather than buy. you will learn about both the expenses and tax benefits of leasing and you will study a variety of lease agreements and the laws relating to them.part twoquestions 8-12read the articl
10、e below about a psychologist's advice to managers. choose the best sentence from the opposite page to fill each of the gaps. for each gap 8-12, mark one letter (a-g) on your answer sheet. do not use any letter more than once. there is an example at the beginning. (0) the psychology of management
11、if overflowing in-trays frighten you or solving problems makes you sweat, there's a new range of business books called the management guides that you can turn to with confidence. (0)_g_. in addition, they're written in accessible language by kathy harman, a chartered occupational psychologis
12、t who heads her own london-based consultancy business. she says that the guides are intended for professionals working in small british companies, where thinking about management can be a low priority because of endless lists of other responsibilities.(8). after this initial message to the reader, t
13、he following pages contain sections on every aspect of business, from managing your own time and selecting employees to planning ahead for the future.one of the reasons harman wrote these guides was that she knows not every business is able to invest in training. the difficulty, especially for small
14、 businesses, is that, "people are professionals first and foremost and somehow they are just expected to pick up management skills as they go along." (9). and becoming one, she recognizes, is especially difficult if you're not used to communicating effectively or delegating work.she ad
15、ds, "it's all very well managing areas that you have control over and you can do all the planning you feel is necessary, but there are always going to be other people out there who do the most unexpected things," (10). such a choice of approaches is essential to any business; this can
16、only be achieved by managers having good, friendly relationships with all their staff and business contacts. "the important thing in management," says harman, "is the human element."her advice to managers everywhere is to maintain professionalism at all times. "if you've
17、 ever managed anyone," she says, "you'll know that you're not allowed to be fed up because when the staff come to you, they don't want to know about your problems, they want their problems solved."harman feels confident about making such an analysis because of her years of
18、 training as an occupational psychologist. (11). "what you find there is that more senior managers have had some kind of psychological training, while in this country most managers get their management psychology second-hand by listening to other managers."the overall message from harman i
19、s a simple one, and it's got nothing to do with technology or databases. (12). "more and more managers," she says, "are realizing this and beginning to appreciate that without the right staff at all levels, you really haven't got a business. people are your principal resource.
20、"a and when they do, managers need a variety of strategies to fall back on.b this, of course, is unlikely to be easy, because being an expert in your field doesn't necessarily make you a good manag
21、er.c the question that most of them ask is ,"can we actually afford a management training courses?"d although this area of study is becoming more acceptable in the business world, britain is a lon
22、g way behind the rest of europe.e it's about creating a working environment that promotes the well-being of everyone, from the post room to the board room.f this is illustrated at the beginning of each
23、guide with the quote, "this book is for those who would like to manage better but are too busy to begin."g they're short, pocket-sized, and very reasonably priced at '2.99 each.part threequestions 13-18read the article below about effe
24、ctive communication and the question on the opposite page. for each question 13-18, mark one letter (a, b, c, or d) on your answer sheet for the answer you choose. the importance of good communication effective communication is essential for all organizations. it links the activities of the various
25、parts of the organization and ensures that everyone is working toward a common goal. it is also extremely important for motivating employees. staff need to know how they are getting on, what they are doing right and in which areas they could improve. working alone can be extremely difficult and it i
26、s much easier if someone takes an interest and provides support. employees need to understand why their job is important and how it contributes to the overall success of the firm. personal communication should also include target setting. people usually respond well to goals, provided these are agre
27、ed between the manager and subordinate and not imposed. however, firms often have communications problems that can undermine their performance. in many cases, these problems occur because messages are passed on in an inappropriate way. there are, of course, several ways of conveying information to o
28、thers in the organization. these include speaking to them directly, e-mailing, telephoning or sending a memo. the most appropriate method depends on example, anything that is particularly sensitive or confidential, such as an employee's appraisal, should be done face-to-face. one of the main pro
29、blems for senior executives is that they do not have the time or resources needed to communicate effectively. in large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. obviously this task can be delegated but at the cost of cr
30、eating a gap between senior management and staff. as a result, managers are often forced to use other methods of communication, like memos or notes, even if they know these are not necessarily the most suitable means of passing on messages. the use of technology, such as e-mail, mobile phones and ne
31、twork systems, is speeding up communication immensely. however, this does not mean that more investment in technology automatically proves beneficial: system can become outdated or employees may lack appropriate training. there are many communications tools now available but a firm cannot afford all
32、 of them. even if it could, it does not actually need them all. the potential gains must be weighed up against the costs, and firms should realize that more communication does not necessarily mean better communication. as the number of people involved in an organization increase, the use of written
33、communication rises even faster. instead of a quick conversation to sort something out numerous messages can be passed backwards and forward. this can lend to a tremendous amount of paperwork and is often less effective than face to face communication. when you are actually talking to someone you ca
34、n discuss things until you are happy they have understood and feedback is immediate. with written messages, however, you are never quite sure how it will be received. what you think you have said and what the other person thinks you have said can be very different. the amount of written information
35、generated in large organization today can lead to communication overload. so much information is gathered that it gets in the way of making decisions. take a look at the average manager's desk and you will see the problem - it is often covered in letter, reports and memos. this overload can lead
36、 to inefficiencies. for example, managers may not be able to find the information they want when they need it. communication is also becoming more difficult with the changes occurring in employment patterns. with more people working part-time and working from home, managing communication is becoming
37、 increasingly complex. 13. in the first paragraph the writher recommends that communication with staff should include _.a. some feedback on their job performanceb. an explanation of how company targets have been setc. information on promotion prospects within the companyd. an indication of which dut
38、ies they can expect assistance with 正確答案是14. according to the writer, the best way of achieving effective communication is to _.a. adapt the message to suit a particular audienceb. make the content of messages brief and directc. select the most suitable means of conveying a particular messaged. ensu
39、re that information is targeted at the appropriate group of people 正確答案是15. what does the writer say about the communication options available to senior manager?a. sending memo to staff is one of the most efficient methods.b. it is important to find the time to discuss certain matters with staff.c.
40、they should increase the range of options that they use.d. getting junior managers to talk to staff can create different problems. 正確答案是16. what advice is given about the communication tools made available by technology?a. aim to limit staff use of certain communication tools.b. evaluate them in ter
41、ms of the expenditure involved.c. select them on the basis of the facilities they offer.d. encourage more staff to attend training courses in their use. 正確答案是17. according to the writer, a problem with written communication is that _.a. the message can be interpreted differently to what was intended
42、b. it can be easy for people to ignore the contents of a written messagec. most people are more comfortable with face-to-face communicationd. it is possible for correspondence to get lost within a large organization 正確答案是18. according to the article, what is the effect of receiving large amounts of
43、written information?a. it is counter-productive.b. it causes conflict in a company.c. it leads to changes in work patterns.d. it makes the main points more difficult to identify. 正確答案是part fourquestions 19-33read the letter below from an agency providing temporary staff for companies. choose the bes
44、t word to fill each gap from a, b, c or d on the opposite page. for each question 19-33, mark one letter (a, b, c or d) on your answer sheet. office angels employment agency14-16 lockhart roadwan chaihong kongtel: 5324365fax: 5324111 dear client, office angels is advising businesses to plan as far a
45、head as possible to ensure guaranteed staff cover during holiday periods. there is now a (19)_ shortage of skilled secretarial and administrative staff and this is (20)_ to get worse over the next twelve months. businesses which require staff with experience of specialist computer applications are t
46、he most at (21)_. you are advised to (22)_ our agency well before the staff are actually needed to be certain of filling gaps with adequately (23)_ personnel. if you don't, it's almost (24)_ that you will be left without the skills needed to (25)_ your office running smoothly. the (26)_ for
47、the shortage of secretarial staff appears to be a combination of two (27)_. there has been an (28)_ in the demand for secretarial services over the last few years, and at the same time there has been a (29)_ of students deciding to choose secretarial studies. office angels agency would (30)_ to emph
48、asize that businesses should not underestimate the difficulty of (31)_ experienced temporary staff. it is also necessary to make the (32)_ that businesses should be prepared for the fact that they may have to pay more for this kind of (33)_ in the future. 19. a. hardb. seriousc. sured. strong 正確答案是2
49、0. a. hopedb. wantedc. expectedd. prepared 正確答案是21. a. riskb. chancec. worryd. difficulty 正確答案是22. a. confirmb. communicatec. contactd. command 正確答案是23. a. lecturedb. aidedc. formedd. trained 正確答案是24. a. positiveb. correctc. rightd. certain 正確答案是25. a. saveb. keepc. ensured. continue 正確答案是26. a. rea
50、sonb. purposec. resultd. problem 正確答案是27. a. articlesb. mattersc. factorsd. subjects 正確答案是28. a. enlargementb. increasec. additiond. upgrade 正確答案是29. a. lackb. needc. requirementd. few 正確答案是30. a. requestb. desirec. askd. like 正確答案是31. a. achievingb. obt
51、ainingc. realizingd. earning 正確答案是32. a. pointb. ideac. positiond. subject 正確答案是33. a. offerb. deliveryc. productd. service 正確答案是part fivequestions 34-45read the article below about airport hotels. in most of the lines 34-45 there is one extra word. it is either grammatically incorrect or does not f
52、it in with the meaning of the text. some lines, however, are correct. if a line is correct, write correct on your answer sheet. if there is an extra word in the line, write the extra word in capital letters on your answer sheet. the exercises begins with two examples, (0) and (00). examples
53、60; 0 correct 00 of
54、160; checking in to a working base0 smart business travelers today are staying at the airport to do business. rather than00 waste of time in traffic jams as they try to reach city center venues, business people34. are us
55、ing conference facilities on the offer at airports. busy executives are also 35. staying there overnight to avoid the difficulty of getting there for take an early morning36. meeting. and it makes sense for international meetings to be held air airports.
56、 it is37. principally through the improvement in airport hotels that has enabled this38. development to take place. today these mini-conference centers provide services are 39. designed for business travelers, like a quick check-in
57、 and round-the-clock restaurants,40. so they can get to work as quickly as possible. they are also less expensive place41. than their city center counterparts. not long years ago, airport hotels were42. uncomfortable, unattractive
58、and inconvenient for as far as the business traveler was43. concerned. yet now that there is strong interest, as travelers become aware of the44. new facilities. demand for small meeting rooms is huge, usually for interviews or one-to-one45. &
59、#160; meetings, where executives fly them in and out the same day. the age of the airport is upon us. writing part onequestion 46you are a manager in a small publishing company. you have recently taken charge of your company's staff training programme. before the programme starts you would like to identify training areas that staff are interested in. write a memo to all staff:saying when the programme will startasking for suggest
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