18封最全亞馬遜站內(nèi)信郵件模板格式

1、精心整理1. 亞馬遜賣家發(fā)貨到達(dá)時(shí)間郵件模板Dear,Than kyousomuchforyourgreatsupport onus.Usuallyittakesabout7-12daysfortheitemtoreachyou.Anyquestio n,feelfreetocon tactusa ndwewillreachyouattheso on est.Bestregards2. 回復(fù)買家詢問物流情況的郵件模板Dear,Tha nksforyourmessage.Hopeyouaregreat.Sorryfordisturbi ngyou,wetrackedyourshippi ng.T

2、hepackageis nowon thewaytoyourplace(itis no wreach in gyourlocalpostoffice).Intern ati on alshipp ingin formatio nmayno tupdatesoprompt,usuallyittakesaro un d7-15daysfors hippi ng.Couldyoupleasekeepyourpatie ncea ndwaitforafewmoredays?Wewillkeeptracki ngforyou ,anyn ewswewilli nformyouasap.Your un d

3、ersta ndin gwillbehighlyappreciated.Bestregards3. 先填單,漏發(fā)貨后，向客人解釋的郵件模板Dear,Than kyousomuchforyourgreatsupporta ndsorryforkeep in gyouwait ing.Wecheckedthetrack ingin formati onfoun dthereis no update in formatio nasyousaid.Wewillco ntactthepostofficetofi ndouttheproblem.Wew on derwouldyoustillwa ntth

4、eitem,ifyes,i nformusthesizea ndwewillrese ndyouasap.Ifnot,wewillmakeyouthefullrefu nd.Wait in gforyourreply.Anyinconvenien cehopeyourk indun dersta nding.Bestregards4. 產(chǎn)品發(fā)貨后，客戶提出要換貨的回信郵件模板Dear,Than ksforc on tactwithus.Sorrytotellyouthattheitemhavebee ndispatched,a ndweca n tcha ngeitforyo unow.Wek

5、n ewyoureceiveita nditis no tsuitableforyou.Toexpressourapologize,weprovidefewsuggestio nfollowi ngby:1. Wewillarrangeasuitablereplacementforyouforfree2. Wecanrefundfullpriceforyou.Whicho nedoyouprefer?Sorryforalli nconvenien ceitledto.Look in gforwardtoyourreply.Si ncerely,5. 亞馬遜賣家邀feedback的郵件模板Dea

6、rThankyouforyourpurchase!Orderid.Iamwriti ngtoc oncern whetheryouhavereceiveyouritem.Areyousatisfiedwithourproducta ndservice.Ifyouhavea nyquesti on withyourorder,pleasec on tactwithus.精心整理精心整理Wewouldtryourbesttosolveit.Ifyouaresatisfiedwithourservices,wouldyoupleasegiveusaho nortoshareyourfeeli ngo

7、n thefollowi ngli nk:Tha nksi nadva nee. Wewillreallyappreciatewithit.Havea ni ceday!Bestregards6. 買家要求退貨，賣家回信郵件模板（自發(fā)貨）DearTha nkyouforcon tacti ngusregardi ngyouri nquiry.Wefoun dyourreturnrequest.CouldIk no wthereas on whyyouwa nttorefu nd?Aretherea nyissuesofourproduct?Ifyes,couldyouse ntthephoto

8、oftheissuesthusweca nhelpyoubettera ndsubmittoQC.Willitbepossibletogive newon easacompe nsatio n?Orhowaboutwemakeyouapartialref un dasawaytomakeupforthis?Look in gforwardtoyourreplyso on.Bestregards7. 亞馬遜客戶退貨的詢問原因郵件模板DearThan kyousomuchforyourgreatsupport onus.Sosorryforthe inconvenien ceitcaused.Co

9、uldIk no wthereas on whyyoureturntheitem?Aretherea nyissuesofourproduct?Ifyes,couldyouse ntthephotooftheissuesthusweca nhelpyoubettera ndsubmittoQC.Wait in gforyourreply.Bestregards8. 客戶詢問貨物的trackingnumber的回信郵件模板Dear,Tha nkyouforcon tacti ngusregardi ngyouri nquiry.Ordersareshippedwithi ntwodaysafte

10、rtheyareplaced.Usually,weareabletoshipordersthe nextd ay.Weeke ndordersareshippedo nthefollowi ngMon day.Pleaseallow3-7busi nessdaysaftershipme n tfordelivery.Youwillreceiveashippi ngcon firmatio nemailfromAmaz on whe ntheshippi ngi nforma tio nhasbee nu ploaded.Yourpatie nceandun dersta ndin garegr

11、eatlyappreciated .I fyouhavea nyotherquestio nsorc on cern s,feelfreetoc on tactus.Bestregards9. 索取Review模板Dear,Myn ameisXa ndlamtheow nerofYourAmaz on StoreName.lwa nttopers on allytha nkyouforbe ingoneof ourcustomers!Ino ticedthatyourorderwasdeliveredrece ntly.ProductOrdered:XYourorder:?i nsertcus

12、tomersorder#i nsidethesebracketsa nddeletebracketsIhopethatyouvehadacha ncetotrytheproduct .Iwan ttomakesurethatyouare100%happ yfyouhave 精心整理精心整理an yissues,pleasereplytothisemailsolca nm akeitright!(l nfact,llovetohearfrompeoplewhoare enjoyin gmyproducts,s ol dliketohearfromyoueve ni feveryth in gha

13、sgo nesmoothly!)Ifyouare no tsatisfiedwiththeproduct,pleasegiveusacha ncetomakeitright!Resp on dtothisemail,a ndlwilldowhateverittakestomakeyouhappy.Wedbeho no redtogetyourho nestexperie ncea ndsuggesti ono ftheproduct!?Tha nkyouagai nfororderi ngfromYourAmaz on StoreName.Wetrulyappreciateyourbusi n

14、ess.WeLOV Eourcustomersa ndwewillalwaysbehereifyo un eedus.Wishi ngyouthebest,10. 亞馬遜的商品被跟賣，發(fā)警告信的郵件模板Dear? “？B? ,?Ithascometoouratte ntio nthat“?B?”isusi ngtheAtrademarkwithoutlice nseorpriorwritte nauthorizatio nfromA.?Aholdsfederaltrademarkregistratio nsi ntheU nitedStates.So?“?B?”listi ngsviolate

15、Atrademarka ndin tellectualpropertyrights.Youarealsoi nbreachofAmaz onsParticipatio nAgreeme nt.Therefore,wedemandthatyouimmediatelyremovealllistingsonAinwhich“ ?B? ”utilizesourtrademarksa ndimagesprotectedbycopyright.“ ?B? ” currentlyhasatleastonelistingonAforproductsthatutilize“ A s ”trademarksa n

16、d/orcopyrightswithout?authorizatio n.Seethefollowi ng?ASIN:B001234567(寫自己的ASIN)Aisthe on lye ntityauthorizedtoprovideauthorizatio ntosellitsproducts on Amaz on .com.Yourlisti ngcon stitutesaviolati ono f?Astrademarkrights,copyrights,a ndAmaz onsParticipatio nAgreeme nt.“?b?”si nfringin glisti ngsmus

17、tberemovedimmediatelytopreve ntdamagetoAbra ndan dlostsales.WhileAhasma ny optio nsavailable un derthisstate.Butwewouldprefertoresolvethismatteramic ably.Pleaseco nfirmtousi nwriti ngwithi n24hours,thatyouhave:(1) RemovedallofAstrademarksa ndcopyrightmaterialfromyourAmaz on .comlisti ngsa ndany othe

18、rwebsiteorpublicd isplayyouoperate;(2) RemovedallofAslisti ngsofproductsitclaimstobeassociatedwithAs,i ncludi ngbut no tlimitedtotheASINslistedabove精心整理精心整理Failuretotakeactio nwithi n24hourswillforceustoreportthisseriousviolatio ntotheAmaz on sei lerperforma nceteam.Thisislice nsedproductstoAmaz on

19、.comaswell,Amaz on sellerperforma ncete amwilltakesuchviolatio nsveryseriously,possiblyresulti ngi nremovalofyourselli ngprivileg eson Amaz on. com.Tha nkyouforyouratte ntio ntothismatter.Pleaseco ntactusifyouhavea ny questio ns.Legalo nbehalfofA11. 邀請顧客成為老客戶群郵件Dear,Thanksforyourkindlysupportfor店鋪名.

20、Toexpressour grateful,wewanttoinviteyoujoininour“VIPteam（自 己取名）”O(jiān)urVIPteammember自己取名）canexperienceournewproductinadvanceandenjoydiscount. JustcontactuswithorderlDbycontactingouremailonattachment.（把郵箱放在附件上）Wearewaiti ngforyouremail.Haveagoodtime.Bestregards,12. 買家不知道如何使用產(chǎn)品的回信郵件模板Dear,Tha nkyouforcon

21、tacti ngusregardi ngyouri nquiry.Wearereallygratefulwithyourquestio nThusweca nrealizeourshortageofproductlisti ng. Wewillupdateourlisti ngtoperfectourproducti nformatio n.Thereisthelatesti nstructio no fourproduct.Pleasechecktheattachme ntforyourrefere nee. Ifyoustillhavea ny questio n,pleasebefree

22、toc on tactwithus.WewilldoourbesttohelpyouASAP.Bestregards,13. 給買家補(bǔ)發(fā)自發(fā)貨售后件的通知模板Dear,Hopeyouarefi nean ddo in gwell.Wehavealreadyarra ngethereplaceme nttoyouforyourrefere nee.（產(chǎn)品具體參數(shù)）Thetrackingnumberis,pleaseclicktheattachme nttogetmoredetail.Itwilltake7-10daytoarriveyourcitybecauseofthelo ngdista n

23、ee.Than ksforyourk in dly un dersta ndingan dsupport.Ifyoustillhavea ny questio n,pleasebefreetoc on tactwithus.WewilldoourbesttohelpyouASAP.Bestregards,14. 差評跟進(jìn)郵件（進(jìn)度一）Dear,Howareyourece ntly?Hopeyoua ndyourfamilyaregood.Wefoundyourreviewfor（產(chǎn)品）.WearereallysorryfortheinconvenienceitcausedToexpressou

24、rapologize,weprovidefewsuggestio nfollowi ngby:1. Wewillarrangeasuitablereplacementforyouforfree2. Wewillprovideaclaimcodeforyou.3. Orrefundall精心整理Whicho nedoyouprefer?Look in gforwardtoyourreplyso on.Bestregards,15.差評跟進(jìn)郵件（進(jìn)度二）DearHopeyouhaveagreattime.Iamwriti ngtoc oncern whetheryouhavereceivether

25、eplaceme nt.Ifyoustillhavea ny questi on withyourorder,pleasec on tactwithus. Wewouldtryourbesttosolveit.Ifyouaresatisfiedwithourservices,couldyoudomeabigfavortoupgradethereivew? Thefollow in gli nk: Itisreallyimporta ntforme.Wewillreallyappreciateforit.Si ncerely.16. 客戶訂購多個(gè)產(chǎn)品，賣家發(fā)郵件確認(rèn)產(chǎn)品訂單DearThan kyousomuchforyourgreatsuppo