[語(yǔ)言類(lèi)考試復(fù)習(xí)資料大全]劍橋商務(wù)英語(yǔ)中級(jí)模擬39

1、書(shū)山有路勤為徑，學(xué)海無(wú)涯苦作舟。祝愿天下莘莘學(xué)子：學(xué)業(yè)有成，金榜題名！語(yǔ)言類(lèi)考試復(fù)習(xí)資料大全劍橋商務(wù)英語(yǔ)中級(jí)模擬39劍橋商務(wù)英語(yǔ)中級(jí)模擬39READINGPART ONE Look at the statements below and the information on an automobile insurance company case on the opposite page. Which section (A, B, C, or D) does each statement 1-7 refer to? For each statement 1-7, mark one letter

2、 (A, B, G, or D) on your Answer Sheet. You will need to use some of these letters more than once.ALawyers for State Farm policyholders complaining about after-market parts had asked for more than $ 5.4 billion in damages in a class action. The suit accused the State Farm Mutual Automobile Insurance

3、Co. of breaching its contract with policyholders to restore their cars to their pre-accident conditions. The lawsuit combined the potential claims of $ 4.7 million current and former State Farm policyholders. Plaintiffs sought $1.4 billion on the breach of contract and about $ 4 billion on the other

4、 counts.BAt issue before the jury was use of parts such as door panels, hoods and fenders that were modeled on original parts produced by or for automakers but made without use of original specifications. About 15 percent of all crash-repair parts used last year were after-market replacements, accor

5、ding to insurance and auto-body repair groups. Critics claimed such parts failed to provide the same fit corrosion protection and, in some cases, safety as more expensive parts made for automakers.CState Farm said the use of the parts did not affect drivers safety and helped hold down premiums. Duri

6、ng trial, State Farm lawyers said the use of after-market parts saved policyholders more than $ 233 million in premiums in 1998. Meanwhile, the companys spokesman said the company wouldnt immediately change its policy, but he added that was not to say it wouldnt review its policy at some time.DA dec

7、ision on parts of the suit was still pending while the jury has ordered State Farm to pay $ 456 million for allegedly cheating customers by ordering body shops to use substandard repair parts. Industry analysts and some consumer advocates have said a large verdict against State Farm could reduce the

8、 use of after-market parts in the auto-repair business and drive up the price of crash repairs. The verdict was also considered a great victory for policyholders and the body-shop industry as a whole plaintiff.1. The decision against State Farm made by the jury would result in the reduction of imita

9、tion parts when making repairs.答案:D2. The plaintiffs in State Farm case claimed damage award.答案:A3. The use of after-market parts could bring benefit to policyholders according to State Farm.答案:C4. After-market parts didnt accord with specified standard, which may make automakers in potential risk.答

10、案:B5. State Farm broke the promise that the policyholders cars would be repaired and returned to their pre-crash condition.答案:A6. The jury in the case was deciding whether State Farm willfully deceived.答案:D7. State Farm will consider its repair policy and make some changes.答案:CPART TWO Read the arti

11、cle below about why and how to find a good boss. Choose the best sentence from the opposite page to fill each of the gaps. For each gap 8-12, mark one letter (A-G) on your Answer Sheet. Do not use any letter more than once. APPLYING FOR A NEW BOSS When I went off to college, I got one piece of advic

12、e from my father: It doesnt matter what courses you take, just find the great professors. Sure enough, I soon discovered that all subjects were interesting, as long as I had good teachers. Great teaching is not limited to school, though. An excellent boss can do the same thing, turning every day int

13、o a learning experience. He can give you confidence, making you more willing to ask a question, take on responsibility, or even suggest a change in some out-of-date company policy. 1 . My advice, then, is not to interview for the right job. Instead, interview for the right boss-not a best friend, bu

14、t someone who is willing and able to help you grow professionally. What are some signs of the wrong boss? Well, anyone who: is surrounded by the same team year after year. If youre such a good teacher, why arent these people moving on to better positions? lacks a sense of humor. Life is short. Work

15、is hard. Lets lighten up when the mailroom loses a package, OK? 2 . loves typing, and has a hatred toward talking. 3 Who are the best bosses Ive had? Angela, my first boss out of college, was smart and direct-she was not afraid to call a spade a spade. She ruffled feathers around the company, but wo

16、uld readily let me in on what she thought and why. Shed been there 30 years but was still a busybody-I loved that. 4 Trust your instincts. Be yourself and see if he is someone you want to learn from for a couple of years. If that person is dull, distant, or passive in an interview, guess what theyre

17、 going to be like Monday through Friday. Interviewees are on their best behavior in that type of climate, but so are interviewers. You dont like what you see? The power is yours-go and check out other bosses before you jump aboard for the long run. Churchill divided people into two groups-those for

18、whom work is work and pleasure is pleasure, and those for whom work is pleasure. 5 If youre in the same group, then he could very well be just the teacher for you. A But how do you know when youve found the right boss?B Theres no reason to get your nose out of joint.C Why are you continually emailin

19、g me when I sit across the hall?D Great teaching is not limited to school, though.E In short, a great boss knows how to teach.F Whichever you are, my recommendation is to make sure you know where both you and your boss belong.G A great boss both gives and earns respect.1.答案: E2.答案: B3.答案:C4.答案:A5.答案

20、:FPART THREE Read the article below about flea market and the questions on the opposite page. For each question 13-18, mark one letter (A, B, C, or D) on your Answer Sheet for the answer you choose. Flea Market Shopping Can Be Satisfying Whether in London, Paris or at a rural antique fair, an addict

21、ive adrenaline surge is triggered when I discover an architectural fragment I know can be converted into a headboard, or when I come across an old sea chest that, with some paint and polish, can be made to work as a coffee table. In truth it took quite a while, but I finally learned to practice self

22、-discipline when browsing at flea markets. Its that time again, sunny days are upon us, and flea market and antiques sales wait. Old pieces with great potential abound-all you have to do is to spot them. But wait a moment, I just got something to tell you before you plunge into it. That will help ma

23、ke your hunt more fruitful. Believe it or not, youll definitely be inspired. Keep an open mind. You may not come away with the things that were on your list, but thats the beauty of the hunt. you never know what youll find. If you didnt find a particular item this week, dont despair-chances are youl

24、l find it next time. Know when to walk away. Sometimes playing the cool, uninterested browser will get you a better deal on an item, but dont be too coy. If you see something you like, buy it-there may not be a second chance on a one-of-a-kind find. Know how to negotiate. Although haggling over a pr

25、ice is part of the experience, an offer thats too low is insulting. Vendors will often lower the marked price by about 10 percent. Buying several items from one vendor and giving them regular business will get you a better deal. Know who to buy from. This is a well-kept secret among flea-market guru

26、s. Youre more likely to get a deal on items that arent part of a vendors regular supply. Vendors sometimes pick up odd items to add to the mix and may be more willing to part with them for less money. Have cash on hand. Cash is always the most powerful negotiating tool and best method of payment. Mo

27、st vendors wont accept checks or credit cards. Small bills make it easier when youre haggling a sale. Markets in rural areas have ATM machines nearby, but field markets usually dont. Be aware that prices often prove more negotiable when vendors learn youll be paying with cash rather than with a cred

28、it card. Anyway, a flea market is an interesting place to visit if you want to buy something or if you want to buy nothing. It consists of an open space filled with individual vendors selling used or almost new merchandise, as well as produce, paintings and crafts. Approach your acquaintances or pub

29、lic library for the location of the nearest flea market and for the days and hours it is open. Dont be surprised if you find the very thing you have been looking for You may wish to set up your own table at the flea market if you would like to sell toys, books and items that you no longer use. It wi

30、ll be another kind of pleasure. Now its your turn to go and find out. 1. What does potential mean in the sentence Old pieces with great potential abound. ? (Para 1)A.The new uses to which old pieces will be put.B.The old pieces which need finding out very carefully.C.The gurus that are more likely t

31、o find out old pieces.D.The interesting objects that are stowed away.答案:A2. How to keep an open mind when shopping at flea market?A.You should not make a list beforehand.B.You should attach importance to the process rather than the result.C.Nothing can disappoint you.D.Ignorance of the market is the

32、 key to be satisfied.答案:B3. The tip know when to walk away tells us that _.A.you should walk away when you see something you like but expensiveB.sometimes appropriate detached attitudes can ensure you a bargainC.dont act too shy to leaveD.youd better walk away when you have a second chance答案:B4. Wha

33、t is impolite when shopping at flea market?A.To argue about the price with sellers.B.To show little enthusiasm for the items you want.C.To buy several items from different sellers.D.To ask sellers for too low prices.答案:D5. Who would like to sell particular goods at low prices?A.Sellers with irregula

34、r supply.B.Gurus with a well-kept secret.C.Sellers with many sorts of goods.D.Sellers without ATM machine near their stand.答案:A6. The last paragraph of this passage implies thatA.only at flea market can you buy nothingB.you can always find the very thing youve been looking forC.you may find the item

35、s that youve used at the flea marketD.both selling and buying at flea market are pleasant答案:DPART FOUR Read the article below about smoking at workplace. Choose the best word or phrase to fill each gap from A, B, C, or D on the opposite page. For each question 19-33, mark one letter (A, B, C, or D)

36、on your Answer Sheet. Tribunal Rules on Smoking at Workplace Employers must take sufficient steps to protect non-smoking employees from tobacco smoke or they might be faced with legal 1 , warns law firm Thomas, Sell 答案:B2.A.caseB.accidentC.announcementD.meeting答案:A3.A.preventedB.demandedC.causedD.in

37、vited答案:C4.A.willingB.eagerC.satisfiedD.forced答案:D5.A.faxesB.complaintsC.reportsD.researches答案:B6.A.shownB.doneC.drawnD.known答案:C7.A.farB.nearC.longD.deep答案:A8.A.makeB.putC.addD.fill答案:B9.A.projectsB.itemsC.wordsD.obligation答案:D10.A.payB.promotionC.environmentD.surroundings答案:C11.A.damagesB.prizesC.

38、demandsD.benefits答案:A12.A.hardlyB.preciselyC.mostlyD.sincerely答案:B13.A.biasedB.commonC.legalD.total答案:A14.A.LawyersB.EmployersC.StaffD.Consultants答案:C15.A.sensiblyB.directlyC.bravelyD.generally答案:APART FIVE Read the text below about how to deny customers claims. In most of the lines 3445 there is on

39、e extra word. It is either grammatically incorrect or does not fit in with the meaning of the text. Some lines, however, are correct. If a line is correct, write CORRECT on your Answer Sheet. If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet. Denying

40、 Claims Correct Customers occasionally want something they are not entitled to or that youTheir cant grant. They may misunderstand their warranties or make unreasonable34 demands. Because these customers are often unhappy with a product or35 service, they are emotionally involved in. Letters that sa

41、y no to emotionally36 involved receivers will probably be your much most difficult communication37 task. As if publisher Malcolm Forbes has pointed out, To be agreeable while38 be disagreeing-thats an art. Fortunately, the reasons-before-refusal plan39 enables you to be empathic and artful in handli

42、ng with bad news. Obviously, in40 denial letters you will need to adopt the proper tone. Dont blame on customers41 or suggest that the customer does not read or understand what the contract or42 relative policies, even if they are at fault. Avoid use you statements that43 sound preachy. Instead, the

43、 safest path is to use neutral and objective44 language to explain that why the claim must be refused. Sometimes you may45 hope consider offering resale information to rebuild the customers confidence in your products or organization. 1.答案: CORRECT2.答案: IN3.答案: MUCH4.答案: IF5.答案: BE6.答案: WITH7.答案: ON

44、8.答案: WHAT9.答案: USE10.答案: CORRECT11.答案: THAT12.答案: HOPEWRITING問(wèn)題:1.PART ONE you are an Assistant Sales Manager who has just handle the enquiry that Mr. Lin, Regional Sales Manager passed to you on Friday. Write a memo to Mr. Lin. Telling him that you have dealt with the problem Informing him of the

45、content of the enquiry from Mr. E. King who wants a special wholesale discount Telling him the discount that you could offer to Mr. King Write 40-50 words on a separate sheet. To: From: Date: Subject:答案:To: Mr. Lin, Regional Sales ManagerFrom: Assistant Sales ManagerDate: October 14, 2008Subject: Ha

46、ndling of the Enquiry I have dealt with the enquiry that you passed to me on Friday. The enquiry was from Mr. E. King, who wanted to know whether we could offer him a special wholesale discount. I told Mr. King that we could offer his company a 5% discount on orders over $1,000.問(wèn)題:2.PART TWO You wor

47、k in the Sales Department of National Oil Import 答案:Dear Mr. Keith, Further to last weeks correspondence I am writing to inform you that we have had to make a few changes to the original itinerary. Firstly, in order to allow plenty of time for you to travel from the airport, your tour of the company

48、 will be 15 minutes shorter than we had originally planned. Secondly, please note that as the Shining Star is full on Tuesday, dinner will be at the Swan Hotel. Judi Dench will, however, not be joining us due to a previous engagement. It has been confirmed that Tom McAlister will show that new video

49、 about our new natural shampoo range at 9:30, 19th. As Hayley Mills has to leave early, I will accompany you to the airport for your flight. If you have any questions, please do not hesitate to contact me. Yours sincerelyLISTENINGPART ONE You will hear three telephone conversations or messages. Writ

50、e one or two words or a number in the numbered spaces on the notes or forms below. You will hear each recording twice.Conversation One Look at the note below. You will hear a man calling to make arrangements. Thursday, 11 November Tasks Ask Mr. Cruise, the IT 1 to network computers in the 2 division

51、. Make appointment with Kevin on Friday at 3 . Give Kevin a call to 4 . (如需獲取本MP3聽(tīng)力錄音請(qǐng)搜索標(biāo)題名)1.答案: consultant解析 1-4Man: Rosell, Ive got to dash off and catch a train. Could you make sure that when Mr. Cruise calls, you know the new IT consultant, that I want him to start with networking the computers

52、 in the marketing division. He may Want to start with the finance group but he can do that afterwards. Im anxious we get marketing started.Woman: Sure, I think its Dr. Cruise- C-R-U-I-S-E, isnt it?Man: Yes, youre right. I also want to see James about the shareholders meeting. Look in my directory. I

53、 think Im free on Friday at 10:30.Woman: No, youve got a meeting but you should he through by 11:00. Ill pencil him for 11:30.Man: Fine. Give Kevin a call to confirm this. Hes at 5823.2.答案: marketing3.答案: 11:304.答案: confirmConversation Two Look at the note below. You will hear a talk in Lost and Fou

54、nd Office. LOST AND FOUND REPORT Item: a 1 bagDetails:Black with white 2 on itBig one with expensive photographing equipments in it Worth 3Places visited:Portman Cafe-National MuseumOwners name: Alan ThomasContact number: 4 (如需獲取本MP3聽(tīng)力錄音請(qǐng)搜索標(biāo)題名)1.答案: canvas解析 5-8Man: Excuse me, please. I seem to have

55、 lost my bag.Woman: Oh, I see. Well, Ill have to fill out this Lost and Found Report for you. It was a bag, you say?Man: Thats right.Woman: What sort of bag, sir?Man: Well, it was a canvas bag. Black with white design on it.Woman: I see. Whats the size?Man: Its a real big one. I use it to carry my pho