《商務(wù)英語(yǔ)口語(yǔ)與實(shí)訓(xùn)》章節(jié)測(cè)試答案

1、商務(wù)英語(yǔ)口語(yǔ)與實(shí)訓(xùn)章節(jié)測(cè)試答案1.1Ticket reservation （機(jī)票預(yù)訂）1、【單選題】What class of ticket would you like，_ class or business class? 那你需要定什么艙位的機(jī)票（經(jīng)濟(jì)艙還是商務(wù)艙）？A、economyB、economicC、economicalD、economics答案：A2、【多選題】以下術(shù)語(yǔ)中英翻譯中正確的是？A、One-way ticket 單程機(jī)票B、Single ticket 單人機(jī)票C、Round-trip ticket 返程機(jī)票D、Return ticket 回程機(jī)票答案：ACD3、【多選題

2、】What information should we offer when we reserve an air ticket?A、Personal nameB、Leaving dateC、DestinationD、Seat number答案：ABC4、【多選題】Lee is going to reserve an air ticket to Paris. But he is not sure about the return date. So what kind of ticket would you suggest him to book?A、Return ticketB、One-way

3、ticketC、Open ticketD、Round-trip ticket答案：BC5、【多選題】“請(qǐng)問(wèn)您想什么時(shí)候出發(fā)呢？”以下英文表達(dá)正確的是？A、When would you like to leave?B、When will you depart?C、What time would you like to take the plane?D、When do you plan to go?答案：ABCD6、【多選題】How could we pay the ticket fare?A、By L/C.B、By cash.C、By credit card.D、Pay online.答案：BC

4、D7、【多選題】“如果您現(xiàn)在預(yù)訂，可以享受八折優(yōu)惠?！币韵掠⒄Z(yǔ)表達(dá)正確的是？A、We could offer you 20% discount if you reserve now.B、We could offer you 80% discount if you reserve now.C、You are 20% off if you reserve the ticket now.D、You are 80% off if you reserve the ticket now.答案：AC8、【填空題】What is the _ of the ticket? (請(qǐng)問(wèn)機(jī)票折扣是多少？）答案：disc

5、ount9、【簡(jiǎn)答題】How do we reserve an air ticket?答案：we could reserve an air ticket through ticket office, travel agency and on line. We need to tell the officer our destination, leaving date, class of seat1.2Check-in（辦理登機(jī)手續(xù)）1、【單選題】I am afraid that your baggage is _.A、overweightB、overweighted答案：A2、【多選題】We

6、have to _, before going through the Security Inspection.A、check the documentsB、check the luggageC、choose the seatD、get the boarding pass答案：ABCD3、【填空題】Which seat do you prefer, _1_ seat , _2_ seat , or _3_seat? 您喜歡什么座位，靠窗的，靠過(guò)道的，還是中間的位子？答案：window aisle middle4、【判斷題】We should show our ID card when we a

7、re checking in at the departure lounge.答案：X5、【論述題】How do we CHECK IN at the airport?答案：1. Find the terminal at the airport. 2. Check Tickets / ID Card / Passport 3. Check and Weigh the Luggage 4. Choose the Seat 5. Get Boarding Card / Pass1.3Security Inspection（安全檢查）1、【單選題】Usually speaking, when sho

8、uld we get to the airport for the international flight?A、3 hours before taking offB、2 hours before taking offC、1 hours before taking offD、40 mins before taking off答案：B2、【判斷題】Most passengers must go through the security gate for check.答案：X3、【判斷題】The passengers are not allowed to carry metallic things

9、.答案：X4、【判斷題】The carry-on luggage must go through X-ray scanner.答案：5、【判斷題】Flammable items cannot be taken with you into the aircraft.答案：6、【判斷題】The cellphone and laptop should be put in the basket for check.答案：7、【判斷題】Most passengers must go through the security gate for check.答案：X8、【簡(jiǎn)答題】What is the pu

10、rpose of security check at the airport?答案：Airport security serves two purposes: first, to protect the airport from attacks and crime; second, to protect the aircraft from attack.9、【簡(jiǎn)答題】How many processes are there during the security check?答案：There are two processes during the security check. First,

11、 for document check; second, security check for belongings.1.4Contrabands（飛行違禁品）1、【多選題】Which item belongs to the contraband on the plane for the carry-on baggage?A、waterB、lighterC、knifeD、snacks答案：ABC2、【判斷題】Only international flights require security check.答案：X3、【判斷題】The passenger, who refuses the ch

12、eck, would not be allowed to board the flight.答案：4、【判斷題】Battery and mobile pack charger are allowed in the checked luggage.答案：X5、【判斷題】It doesnt matter to make jokes regarding aircraft hijacking or bombing.答案：X6、【判斷題】Any liquid is prohibited in the carry-on luggage.答案：7、【簡(jiǎn)答題】Give some examples about

13、the contrabands at the airport and on the plane.答案：1.5Signs at the airport（機(jī)場(chǎng)標(biāo)識(shí)）1、【單選題】 The sign above means_?A、liftB、escalatorC、elevator答案：B2、【單選題】 The sign above means_?A、baggageB、baggage carC、luggage carD、baggage cart答案：D3、【單選題】If we need some help at the airport, what kinds of signs below could

14、we look for?A、B、C、D、答案：B4、【單選題】What does the sign below mean?A、Dont Fall Down!B、Be careful!C、Wet floor!D、Watch out!答案：A5、【單選題】 Which sign blow has the same meaning as the sign above?A、B、C、D、答案：A6、【多選題】 The sign above means_?A、toiletB、restroomC、bathroomD、lavatory答案：ABCD2.1Boarding （登機(jī)）1、【單選題】Boarding

15、 usually happens _ minutes before scheduled departure.A、30B、60C、90D、120答案：A2、【判斷題】About two hours prior to takeoff, the gate attendant will announce the boarding time.答案：X3、【判斷題】Most hallways are long.答案：X4、【其它】Boarding usually happens _ minutes before scheduled departure.答案：1205、【其它】_ always boards

16、 the plane first答案：First class6、【其它】Your larger carry-on luggage should be put _答案：under the chair2.2Inflight Meal （機(jī)上用餐）1、【單選題】Which of the following doesnt belong to nonalcoholic beverage?A、teaB、juiceC、liquorD、coffee答案：A2、【單選題】Please put your _ in upright position.A、seat backB、trayC、deskD、chair答案：

17、A3、【單選題】Now well be serving drinks. Please pull down your _ table.A、littleB、trayC、deskD、front答案：B4、【填空題】How do you like your steak done? _, medium or well-done?答案：Rare5、【簡(jiǎn)答題】Translation:Please put your seatbacks in the upright position and pull open your table, please.答案：請(qǐng)把椅背調(diào)直并打開小桌板。6、【簡(jiǎn)答題】Translat

18、ion: May I have a vegetarian meal instead please?答案：請(qǐng)問(wèn)可以換素食嗎？7、【簡(jiǎn)答題】Translation: Which do you like to have for your lunch, beef, Chicken or fish?答案：您中午想吃牛肉、雞肉還是魚？3.1Immigration（入境檢查）1、【多選題】What are listed on the passenger arrival card?A、flight numberB、passport numberC、occupationD、date of birth答案：ABC

19、D2、【多選題】If your uncle is a Chinese and he goes to Paris for travelling, then for French people, his behavior is _.A、emigrationB、immigrationC、migrationD、pointless答案：B3、【填空題】Excuse me, I cant find my _?答案：baggage4、【判斷題】After we get off the plane, will we be able to leave the airport directly and enjoy

20、 our travelling in the foreign countries?答案：X5、【判斷題】Immigration officer will not check whether your passport and the visa are valid.答案：X6、【簡(jiǎn)答題】Translation: Whats the purpose of your visit? Business trip or Sightseeing?答案：你來(lái)這里是出差還是旅游？3.2Customs Declaration （海關(guān)申報(bào)）1、【單選題】As a Chinese, how many customs

21、should we go through when we go to Paris for travelling?A、onceB、twiceC、thriceD、none答案：B2、【多選題】what cannot be allowed for clearance?A、Articles not for peosonal useB、Articles exceeding the reasonable amountC、Articles exceeding the limitation of the permitted valueD、Articles without payment of required

22、 duties答案：ABCD3、【判斷題】Which carousel is for the luggage from Shanghai? : 哪個(gè)行李傳送帶是負(fù)責(zé)運(yùn)送來(lái)自上海的行李的？答案：4、【簡(jiǎn)答題】Translation: May I have a declaration form please?答案：能給我一張申報(bào)單嗎？5、【簡(jiǎn)答題】Translation: Thats more than the allowance of free.答案：這超過(guò)了免稅金額了。6、【簡(jiǎn)答題】Translation: Do I have to pay duty on it?答案：我需要為這件東西繳稅嗎？

23、3.3Currency Exchange（貨幣兌換）1、【多選題】Which of the following is a foreign currency?A、JPYB、USDC、EURD、CNY答案：ABC2、【多選題】What should be signed on the exchange form?A、nameB、addressC、the amount of moneyD、nothing答案：ABC3、【多選題】Which of the following currencies are still available now ？A、dollarB、HK dollarC、markD、ye

24、n答案：ABD4、【多選題】Which of the following is a creadit card？A、American ExpressB、VisaC、MastercardD、Carte Blanche答案：ABCD5、【判斷題】Is it in travelers cheque？ ： 能換旅行支票嗎答案：6、【簡(jiǎn)答題】Translation： Id like to know how I shall give it to you.答案：我想知道如何付錢給你。7、【簡(jiǎn)答題】Translation: In what denominations?答案：要什么面值的？8、【簡(jiǎn)答題】What

25、a cashier should do at the foreign Exchange Counter？答案：1 Ask the guest how much money he or she would change and show the exchange rate. 2 Ask the guest to fill in the form and show his passport. 3 Sign the clients name on the exchange memo. 4 Give currency to the guest.3.4Baggage lost （行李丟失）1、【多選題】

26、What are the possible reasons of baggage Lost?A、Find the wrong baggage claim area.B、Your luggage is on the wrong flight.C、Your luggage is overweight.D、Your luggage is stolen.答案：ABC2、【多選題】Which of the following aspects need to be given in order to find the lost luggage?A、your flight numberB、your ageC

27、、description about your luggageD、your contact number or address答案：ACD3、【判斷題】You neednt to pay for the excess baggage charge for your overweight luggage.答案：X4、【判斷題】If you want to pick up your luggage, you need to find the baggage claim area first.答案：3.5Lost the way（迷失方向）1、【單選題】If a person is not quit

28、e sure about how to find a certain place, you might_.A、show the way in personB、give some specific directionsC、tell him/her to look at the mapD、advice him/her to ask others for help答案：B2、【單選題】Which one could be the best way to give directions?A、Try to be complicated.B、Try to be simple.C、Give lots of

29、details.D、Give lots of road names.答案：B3、【判斷題】Before we ask for directions, we neednt remember to be polite.答案：X4、【判斷題】The best way to give directions is to use long sentences which include lots of detailed information.答案：X4.1Make Introduction（介紹）1、【單選題】Id like to _ further explanations about exchang

30、ing business cards at the first meeting.A、addB、offeringC、askD、post答案：D2、【單選題】Im glad to have the _ of meeting you in my hometown.A、pleasureB、chanceC、reputationD、time答案：A3、【單選題】We _ very much that you have come to visit our company.A、sayB、expressC、gladD、appreciate答案：D4、【單選題】In the business letter of

31、_ ,give background information from your personal experience.A、tradeB、introductionC、negotiationD、company答案：B5、【單選題】I _ a lot every year on business, but this is my first visit to your country.A、travelB、doC、goD、come答案：A6、【判斷題】Business introductions are usually very formal.答案：X7、【判斷題】You should introd

32、uce the old to the young.答案：X8、【判斷題】When receiving others business card, always look at it and acknowledge it.答案：9、【判斷題】Put the card you received carefully in your card case or with your business documents.答案：10、【判斷題】Some elements like introducers, recipients, context and etiquette should be conside

33、red in business introduction.答案：4.2Meeting Guests at the airport （接機(jī)）1、【單選題】We _ high reputation among our customers in the world market.A、acquireB、getC、achieveD、enjoy答案：D2、【單選題】We are focusing our attention on building a strong _ and improving the quality of our products.A、client baseB、client infor

34、mationC、client foudationD、client data答案：A3、【多選題】What preparation work should we do before we go to the airport to meet the guest(s)?A、Check the guest(s) flight number and arrival time.B、Book a room (rooms) for the guest(s).C、Prepare business card for exchanging.D、Prepare a kind of vihicle, such as a

35、 car or bus.E、Book a package tour for the guest(s).F、Prepare an attractive and sexy dress for yourself.答案：ABCD4、【判斷題】It is not so necessary to exchange your name card with your customer when meeting him at the airport.答案：X4.3 Making appointments（預(yù)約）1、【判斷題】Business appointments are usually very forma

36、l.答案：2、【判斷題】You should arrive early to greet your guests.答案：3、【判斷題】You should make a business appointment face to face.答案：X4、【判斷題】When making business arrangement, you should follow some rules.答案：5、【判斷題】It is not necessary to make your first appointment as early as possible.答案：X6、【簡(jiǎn)答題】What will you

37、say if you phone the customer for a meeting to discuss the contract?答案：7、【簡(jiǎn)答題】Whats the working process of making appointments in business situation?答案：4.4Rescheduling（改約）1、【單選題】I was just _ by the airlines that my flight has been rescheduled.A、askedB、expectedC、toldD、informed答案：D2、【單選題】I am planning

38、 to _ my talk with him till Tuesday.A、postponeB、haveC、giveD、offer答案：A3、【單選題】According to the schedule_before, Mr. Shawn is going to visit your company.A、earlyB、backC、givenD、arranged答案：D4、【單選題】Im afraid that I have to _ my appointment.A、giveB、cancelC、presentD、delete答案：B5、【單選題】Something _ has come up.

39、 He has to attend a very urgent meeting.A、unexpectedB、worseC、happyD、on the way答案：A6、【判斷題】Making the call to rearrange the appointment is a good way.答案：7、【判斷題】Lies or bogus excuses are worst reasons for rescheduling.答案：8、【判斷題】You should call the person you are scheduled earlier whenever possible.答案：9

40、、【判斷題】You should bring forward the appointment as soon as possible.答案：X10、【判斷題】Business schedules couldnt help companies keep track of important events and dates.答案：X5.1At the Hotel (酒店）1、【單選題】Which is not one of the main types of hotel room offered to the conference attendees?A、twin roomB、double ro

41、omC、family suiteD、business suite答案：A2、【單選題】A hotel usually provides the following services except _.A、Room reservationB、morning callC、route arrangementD、shuttle bus答案：A3、【單選題】Choose the most suitable expressionA、vacant 未被占用的B、family room 家庭房C、shutter bus 接送大巴D、breakfast coupon 早餐券答案：A4、【單選題】Choose t

42、he most suitable expressionA、鋪床服務(wù) bed serviceB、洗衣服務(wù) laundry serviceC、細(xì)目 detailed listD、急件 urgent pack答案：B5、【簡(jiǎn)答題】When should we give tips for hotel service? Be in detail, please.答案：5.2Hotel reservation（酒店預(yù)訂）1、【單選題】How much do you _ per night?A、costB、charge答案：B2、【單選題】60 dollars per night per room, plu

43、s 15%_.A、service costB、service chargeC、service commisionD、service payment答案：B3、【單選題】I would like to reserve a family _.A、roomB、apartmentC、suitD、suite答案：A4、【多選題】What items should be covered while booking a room?A、arriving date and timeB、types of roomC、number of the roomsD、personal information答案：ABCD5

44、、【多選題】Do you have a _twin room ?A、emptyB、vacantC、spareD、available答案：BC5.3Check into the Hotel（酒店入?。?、【判斷題】The identification is unnecessary to present when you check into the hotel as it can be seen in the hotel reservation system.答案：X2、【判斷題】Providing the registration number can save our time for pu

45、lling up the information.答案：3、【判斷題】When upgrading the room, we should never pay the extra charge.答案：X4、【判斷題】There are several ways for booking a hotel, such as online booking, telephone booking, etc.答案：5、【判斷題】We dont need to give tips to bellboy when reaching the hotel.答案：X6、【簡(jiǎn)答題】What should you do

46、to check in the hotel when you have a reservation?答案：6.1Banquet Speech（宴會(huì)致辭）1、【簡(jiǎn)答題】In general, there are two types of banquet speech. Please list out the layout of each of them respectively.答案：-Content of Welcoming Speech: (1).Form of Address; (2).Extending Welcome; (3). Relationship Development; (4

47、).Future Cooperation; (5).Proposing a Toast. -Content of Appreciating Speech: (1).Form of Address; (2).Expressing Thanks; (3).Intention of Visiting; (4).Future Cooperation; (5).Proposing a Toast.2、【簡(jiǎn)答題】Please compare the similarity and differences between welcoming speech and appreciating speech, th

48、en present it in oral report.答案：Similar to the welcoming speech, the appreciating speech also covers 5 parts. Firstly, the form of address, then goes a reply for warm welcome by host or hostess. In the following, the guests will mention the goal of visiting while the host may start recalling the his

49、tory of cooperation here in the welcoming speech. Then, the both ending will go to their hopes for future cooperation. Finally, it is the same toast part again.3、【論述題】Imagine you are one staff on behalf of ABC company to entertain the clients, please make a welcoming speech in the banquet.答案：(Open)6

50、.2Western cuisine（西式餐飲）1、【判斷題】On the western dinner table, the bread and butter plate is on the center.答案：X2、【判斷題】Place your napkin on the lap as soon as you are seated when you are having the western dinner.答案：3、【判斷題】You can talk with food in your mouth at the dinner.答案：X4、【判斷題】Things those are not

51、 eaten like bones should be put on the table at the western dinner .答案：X6.3Chinese cuisine（中式餐飲）1、【單選題】The flavor of Shandong cuisine is_.A、spicy and hotB、sweet and lightC、fresh and saltyD、numbing and sour答案：B2、【單選題】Which does not belong to the eight great regional cuisine in China?A、Sichuan cuisine

52、B、Hunan cuisineC、Jiangxi cuisineD、Zhejiang cuisine答案：A3、【簡(jiǎn)答題】Please list out the basic rules of menu translation.答案：1. Show the main ingredients used and the main cooking techniques; 2.Add the “color, taste, shape”; 3.Introduce the history legends concisely.4、【簡(jiǎn)答題】2.What is the right course order of Chinese cuisines?答案：Ahinese cuisine has its own course order. After you have ordered, tea or a different drink and cold dishes will be served first. Hot dishes are then served one by one. Soup is often the last dish of a meal, followed by fruit for dessert.