常用英語單詞歸類.docx

1、常用酒店英語單詞歸類一、酒店星級Hotel Rating：兩星-三星-四星-五星 two star three star four star five star二、酒店類型Hotel Type:賓館Hotel，公寓Apartment, 度假村Resort, 別墅Villa, 旅館、旅社Hostel, 汽車旅館Motel, 供應(yīng)早餐的旅館民宿Bed and Breakfast三、房間類型Room type1.（按人數(shù)）By person / pax單人間SingleRoom，雙人間DoubleRoom，三人間TripleRoom，四人間QuadRoom一臥室套房 One bedroom Suit

2、e, 雙臥室套房 Two Bedroom Suite雙人間單人住 DSU/TSU(Double/Twin for Sole Use)2. (按床型) By bed大床房 Double bed, King Bed(1.8-2.0m), Queen bed(1.5m) 雙床房 Twin Beds, 雙大床 Double Queen Beds, 單人床 Single bed3. (按級別) By category標(biāo)準(zhǔn)房 Standard Room, 高級房 Superior Room, 豪華房 Deluxe Room尊貴房 Premier Room, 行政房/俱樂部房 Executive Room/

3、 Club Room經(jīng)濟(jì)房 Economic Room, 經(jīng)典房 Classic Room套房Suite，公寓Apartment, 別墅 Villa4. (按景觀朝向) By views城景房CityViewRoom, 園景房GardenViewRoom海景房Sea/OceanViewRoom, 湖景房LakeViewRoom, 河景房 River View Room, 山景房 Mountain View Room朝街房 Front View Room, 背街房 Rear View Room全景房 Panorama Room5. (按配套設(shè)施) By facility無煙房Non Smokin

4、g Room, 吸煙房 Smoking Room殘疾人客房 Handicapped Room, 帶廚房客房 Room with Kitchen相鄰房 Adjoining/Adjacent Room, 蜜月房 Honeymoon Room高樓層 Higher Floor/Except Ground Floor, 低樓層 Lower Floor/Ground Floor安靜的房間 Quiet Room, 加床 Extra Bed, 沙發(fā)床 Sofa Bed, 嬰兒床 Baby Cot早入住 Early Check in, 晚入住 Late Check in早退房 Early Check out,

5、晚退房 Late Check out酒店房間二次確認(rèn)對話示例Double Check/Confirmation Dialogue-我：您好，請問可以幫我轉(zhuǎn)到預(yù)訂部嗎？ Hello, May I speak to the Reservation department, Please?-酒店員工：請稍等，我?guī)湍戕D(zhuǎn)接預(yù)訂部。/您好，這里就是預(yù)訂部, 有什么可以幫到您？Wait a moment, please. I will transfer you to the reservation.Hello, this is reservation department. How can I help yo

6、u？/What can I do for you?-我：謝謝！我叫*, 是來自中國的旅行代理，我?guī)臀业目腿送ㄟ^第三方供應(yīng)商在你們酒店預(yù)訂了一間房。我需要核實(shí)一下我預(yù)訂的房間是否都安排好了.Thank you very much. This is * speaking. We are a travel agent from China. I have booked one room for our guests in your hotel through a third party supplier.I want to double check with you for this booking

7、 to make sure everything will be well arranged before the guests arriving.-酒店員工：請問入住日期是什么時(shí)候？Which day will they arrive/check in? /What day is the check in date?-我：客人的入住日期是*，離店日期是*，*晚The guests will arrive on (Month Date), and leave your hotel on (Month Date), totally * nights.They will check in on (

8、Month Date) and check out on (Month Date).-酒店員工：請問客人的姓名？Could you please tell me the guests full name?-我： 客人的姓是*。名字是*，護(hù)照號*The guests first name is Leran and the last name is Huang.-酒店員工：我找到您的訂單了，沒有問題。I got it here. It was reserved well in our system already.-我：太好了, 您能給我一下確認(rèn)號嗎？Great! May I have the c

9、onfirmation number of this booking from your hotel?-酒店員工：沒問題，您的訂單號碼是12345678Yes, of course. Your confirmation number is 12345678.-我： 另外，請問您這邊顯示這個(gè)訂單是如何付款的，是否已經(jīng)支付成功？我想確保供應(yīng)商會(huì)在客人入住前或者入住后付款給你們，而我們的客人不會(huì)在前臺(tái)被收取房費(fèi)。BTW, Can you see how this booking will be paid? Id like to make sure this booking will be paid

10、by our supplier before or after the guest arriving. And you will not charge our guests bill instead.-酒店員工：我能看到這個(gè)訂單應(yīng)該是一家批發(fā)商支付的，您放心我們不會(huì)找您的客人收費(fèi)。I can see this booking will be paid by another wholesaler with prepaid prices. We will not charge your guests for sure.-我：非常好。請問您的姓名是？This is very nice. May I know who am I speaking to? /May I know who is speaking there