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ebizservice solutions 10 15 20 55 2004 webservice solution ebizconsulting siservice solution networkintegration 44 9 2 3 9 4 15 9 15 4 12 3 50 15 10 10 15 30 20 30 7 10 5 scmcmsermerpkmshrm scm supplychainmanagement 2004 2003 erm enterpriseresourcemanagement it it 10 20 50 100 100 100 845 10 4 159 5 10 100 200 200 30 30 40 50 100806040200 1 2 3 4 cms gw kms pms scm 450400350300250200150100500 946 973 989 1 078 1 110 1 195 1997 1998 1999 2000 2001 2002 4 0003 0002 0001 000 2002 2003 2004 2005 2006 5 000 6 800 5 500 8 000 6 500 5 500 extension frontend backend b2c e community cyberirwebbusiness e marketing system hw network lan wan solutions applications 9 000 5 000 4 500 7 500 product 10 000 20 000 solution 21 626 18 122 9 807 7 984 7 467 10 266 14 073 7 810 erpcrm dwkms gwedmswcmsmailingcommunityb2bfax 1999 2000 2001 2002 2003 2004 2005 2006 2007 924 742 61 166 195 238 369 611 924 1337 350 551 538 543 561 645 742 862 1 007 1 3001 2001 1001 000900800700600500400300200100 228 24 20 41 59 67 40 52 134 174 73 137 228 310 162 2 6 10 117 166 16 16 6 kisdi 400 1 000 9 it s w soc tv post pc s w 2002 2007 2002 2007 2003 it 1009080706050403020100 24020016012080400 143 1 2 3 4 5 6 7 8 9 10 11 133 154 157 147 157 154 153 171 190 186 it 34 7 27 7 20 8 12 9 16 2 10 0 18 2 27 4 26 7 31 3 24 7 2003 2004 2005 1 000 500 1 500 20 12 600 400 300 500 1 000 15 8007006005004003002001000 100 200 300 400 1999 2000 2001 2002 2003 2004 2005 2006 2007 182 475 730 34 192 305 343 385 289 924 742 2001 2002 2003 400 700 1 500 250 valueprofit 350 500 2 000 2004 700 cms gw kms erp crm dw ums eip scm pms cms knowledgemanagement e commerceservices crm erp scm businessintelligence enablementservice web itintegration businessvalue technologyvalue suppliers customers ibm technology communicationsinfrastructure ebizsolutions ebizintegration ebizstrategy b2e b2b b2c b2m productleadership relationshipmanagement e businesstransformation mailing business scm e automation pabx e market erp mes ibs edms groupd gw hrm prm dw irm kms eip wcms rms erm e ips e fax e search e cti e community employee customer crm customerrelationshipmanagement e crm crm crm customerrelationshipmanagement customer customer customer customer customer customer scmsystem ekp eipsystem crmsystem supplychainintegration enterpriseknowledgeinformationportal customerdbintegration crmsystem onetoonemarketing information portal egs transaction information egs egs transaction portal e gov serviceintegration europe asia n america s america oceania africa scmerpekp eip europe asia s america oceania africa losangelesartcompt america inc tel 1 714 999 8990fax 1 754 999 9901 n america ebizsector solution esolution life system information communication technovillage mail sms fax db e marketing e crm e marketplace scm supplier customer supplier customer orderfulfillment e businessvaluechain consulting marketing contents flash design coding cti ums mailing server d b creative interaction system ebizintegration strategy sopping ecrm irm voc rms e learning interactivefullservice ebiz esolution ebusinesstransformation supplier supplier supplier stockholder employees on line off line scmerpips ecompany eip kms gw irm rms prm websitecrm cp partners ebiztotalservice ebizstrategy ebizoperation ebizconsulting planning contents solution ebusinessintegrator ebizbuilding marketing ebiztotalservice ecompany scm ips dw crm customer stockholder supplier ecompany irm ris gw kms erp eip pacs erp crm eip mailing b2emall integrationdevelopers webservice enterprisesolution businessfields sidevelopment solutions smmu simu nimu r dmu ebiztotalservice ebiztotalservice data integration enterprisecrm ecrm datawarehousing integration weblogdata database transactiondata customerprofile e crm service sales crmdatawarehousing integration smschannel webfaxchannel emailchannel websitechannel postchannel consumer investor purchaser analyst thepress club marketing customerinteractionplatformsinteractionmanagementinfrastructure customercommunications customera customerb customerc suppliera supplierb supplierc ebizconsulting ebizsolutions ebizintegration ebizsolutions service internetareabspareasiareaniarea e mail edms gw kms 2 erp 1 crm scm e planning officemanagementsystem dw e crm crm e marketplace scm els gw kms erp cms management business b2b marketplace ips eip ekp pms partner supplier customer b2e b2c b2m ebizsector solutions ecrm wcms irm prm mailing mes cti pabx ibs networkintegrationautomationsystementerprisenetwork crm dw eip ekp erp scm gw kms siconsultingsidevelopmentsimanagement webconsultingwebdevelopmentwebmanagement niarea siarea websiarea ebizsolutions service websiareasiareaniareasystemarea 2004 consulting esolution 2004 webbuilding webintegrationpublishingdbgeneration webdesign internetareabspareasiareaniarea 55 15 20 10 consultingforebizestrategyconsulting emanagementconsultingebusinessrestructureconsultinge crm e marketingconsulting e solution e infra e infra siconsulting management networkintegration automationsystem itdevelopment management scm crm e supplychainmanagement e customerrelationshipmanagement e biztransformation system supplychain erp eip scm crm e supplychainmanagement e customerrelationshipmanagement e biztransformation system supplychain erp eip e crmfunction e customerrelationshipmanagement e crm e crm adaptation analysis datagathering ebizsolutionanalysis e crm ebizconsulting e marketing promotion ecreative contents ebiztotalservice ebizsi solutions 46 22 19 source executiveissuessurveyceoglobalbusinessstudy thealexandergroup incorporated 7 6 ceo 1 2 3 4 5 restructuring6 7 globalization 8 9 geopolitical 1 2 3 4 5 6 7 restructuring8 globalization 9 value addedsupplierrelationships 1 5 4 3 2 1 site site site ecrm 1 5 4 3 2 1 site site site ecrm 90 60 80 90 40 webagencyservicedomain webbuilding websolution webconsulting webciwebdesignwebapplication e businessconsultingmarketanalysis e marketing e crm e marketplace scm supplier customer supplier customer orderfulfillment e businessvaluechain ecompany scm ips dw crm customer stockholder supplier ecompany irm ris gw kms erp eip data integration enterprisecrm ecrm datawarehousing integration weblogdata database transactiondata customerprofile pacs erp crm eip mailing b2emall integrationdevelopers webservice enterprisesolution businessfields sidevelopment solutions ebusinesstransformation supplier supplier supplier stockholder employees on line off line scmerpips ecompany eip kms gw irm rms prm websitecrm cp partners ebiztotalservice ebizstrategy ebizoperation ebizconsulting planning contents solution marketing ebusinessintegrator ebizbuilding ebiztotalservice smmu simu nimu r dmu ebiztotalservice ebiztotalservice crm forecasting opportunitymanagement configuration generation forecasting customercaresparemanagement forecastingpersonalizationcampaignmanagementmarketingencyclopedia erp cms scm eip estrategy solution service sidevelopment solutions marketing sales services customera customerb customerc suppliera supplierb supplierc ebizconsulting ebizsolutions ebizintegration ebizsolutions service internetareabspareasiareaniarea e mail edms gw kms 2 erp 1 crm scm e planning officemanagementsystem siareaniareasolutionareasmareainternetarear dareaconsultingarea sibusinessarea siconsultingsidevelopmentsimanagementn wmanagementnewtechnology networkintegration networkconsulting networkintegration networkmanagement innovation operation optimization business itstrategy supplychainexecution ebizenterprisemanagement supplier customer ecompany partner stockholder employee ipsscm irmprm e marketing gw kmsedms buyside sellside erpeip e businesssector solutions strategy contents solution branda brandb ebiz brandc integrationbranding identity summary 2 3 2 4 5 6 1 2 100 10 off line on linebusiness wcms e crm 1 7 2 websolution offlinebusiness onlinebusiness vision mission planning 1 summary 5 one stopservice 10 10 5 5 bsp itconsultingitdevelopmentitmanagementn wmanagementnewtechnology wirelessinternet webcontents webmailing websi ebizsolutions service bspareainternetareasiareaniareaconsultingarea bspmu businessserviceprovidermanagementunit 2 customer partner shareholder employee e businesssolutions website 2003 2004 eip e bizsi websi web 2005 ebizplanningebizintegratione package solutione learningsolutione totalmarketing webidentitywebcontentswebpromotionwebapplications websiplanningwebsystemintegrationsms efax mailingecrm irm cmse marketing prm websi esolution e biztotalsolution ebizvalue ebiztransformation publish interact transact integrate customerinformationaccesshsecommunication customerandtechnicalsupportsupplierrelationshipmanagement electronicordertocashelectronicprocurementsupplierbidding selection integratedplanningandforecastingintegratedplantmanagement e business fulfilldemand websitestrategy sitee siteb siteh sitef sitea siteg e biztransformation asis tobe sitec sited strategyandimplementation e shopping information ebusiness businessfunction strategy proposal website system value 2003 2004 2005 2006 e branding b2b b2e web eip personalization e crm dm e biz 1 2 3 branding identity webci business siteconcept system solutions himart 2 strategy contents solution branda brandb ebiz brandc summary integrationbranding identity e business convergence industrytransformation valuechainintegration channelenhancement pwc ebiztransformation salesteam systemteam consultingteam simu networkteam automationsystemteam enterprisenetworkteam nimu ebiz crm eip r d ebizcollaborationnetwork eoffice econsulting eventure esolution ecompany businessdomain ebizstrategyconsulting ebizmanagementconsultingebizrestructureconsulting ecrm webcallcenter ecommunityefax dialfax eirmwcms realestateportalnetworkswapserviceinternetfaxtourportalinternetbroadcastingcommunityportal edmsgroupwareenterpriseknowledgeinternetpurchasingsystem solutiondevelopment 30 60 30 60 customer customer supplier supplier loyalty systemintegration ecrmirmprm solutiondevelopment application webdbintegrationmobileapplicationcustomerintegrated homepage system solution e brandingwebstyleguideon linemarketing db webservermultimediaserverwireless security e crme marketingwcms e businesstransformation marketinginnovation channelinnovation eofficesolutionplanning 45 15 5 35 kms eis edms scm crm non formalinformation enterpriseknowledge informationportal ekp eip solution service sidevelopment solutions gw erp howconvenientwoulditbe ifwecanviewallthenumerousinformationscatteredontheinternet suchasintranet groupware erp crm scm gatheredinsinglescreen ebizsolution ecrm 2003 2004 2002 sms cms pms eip erp scm electronicdecisionmaking e mail e board schedulemanagement mis namecardmanagement careermanagement humanrelationshipmanagement survey messenger gweagleoffice solution service eagleoffice howtoreachonlineuserandprovidecustomisedin depthproductinformation howtosellproductsandprocessordersovertheweb whatarenewofferings uniquetotheweb howtorevolutionisebusinessmodelsandshiftvaluecreation product serviceinnovation businessmodelinnovation marketinginnovation channelinnovation source arthurd little ebusinessperspective e business channelenhancement valuechainintegration convergence industrytransformation win win pwc ebusiness defensedefense theagencyfornationalsecurityinstitutionetc financebank insurance security creditcard investmenttrustetc chemistrypetrochemical heavychemical explosive energyetc servicedistribution service leisure educationalinstitutionetc publicsectorgovernmentorganization governmentinvestmentinstitutionetc industrymachine construction assembling equipmentetc simubusinessfields businessfields simu organization planning public supportingteam president ceo csteambiz1teambiz2teambiz3team sales1teamsales2teamsisystemteamsidevelopteam sales1teamsales2teamautomationteamnetworkteam consulting1teamconsulting2teamconsulting3team ebizteamsolutionteam simu inframu consultingmu r dmu bspmu organization websi websiconsulting webapplications websolutions e biz m biz e bizconsulting e bizintegration e bizsolutions e biztotal e totalconsulting e biztotalintegration e biztotalsolution businessvalue 100 250 300 120 400 700 degreeofinnovation webbuild webplanning design component 3 dpiechart blockdiagram addyourtext addyourtext 產(chǎn)品品質(zhì) 銷售業(yè)績(jī) 售後服務(wù) 售前推廣 contents hottip howdoiincorporatemylogotoaslidethatwillapplytoalltheotherslides onthe view menu pointto master andthenclick slidemaster or notesmaster changeimagestotheoneyoulike thenitwillapplytoalltheotherslides diagram themegalleryisadesigndigitalcontent contentsmalldevelopedbyguilddesigninc titleaddyourtext themegalleryisadesigndigitalcontent contentsmalldevelopedbyguilddesigninc cyclediagram diagram diagram diagram 3 dpiechart themegalleryisadesigndigitalcontent contentsmalldevelopedbyguilddesigninc themegalleryisadesigndigitalcontent contentsmalldevelopedbyguilddesigninc themegalleryisadesigndigitalcontent 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