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References and Bibliography參考文獻(xiàn) 第一章1Adapted from Gillian Flynn, Workforce 2000 Begins Here, Workforce, May 1997, 78-84; and Gillian Flynn, Bank of Montreal Invests in Its Workers, Workforce, December 1997, 30-38.2Lynda Gratton, The New Rules of HR Strategy, HR Focus, June 1998, 13-14.3Richard W. Judy and Carol DAmice, Workforce 2020: Work and Workers in the 21st Century, Indianapolis: Hudson Institute, 1997 4Peter Morici, Export Our Way to Prosperity, Foreign Policy, Winter 1995-1996, 3. 5Marc Adams, Building a Rainbow, One Stripe at a Time, HR Magazine, August 1998, 72-79.6Judy and DAmico, Workforce 2020, 5. 7Rick Garnitz, Aging Workforce Poses an HR challenge, ACA News, March 1999, 20-21; and Carol Patton, Golden Solutions, Human Resource Executive, August 1998, 63-65. 8DOl. Offers Advice on Eldercare Programs, HR Policies & Practices Update, May 30. 1998, 3-4. 9HRs Role in Transformation of Work Debated by HR Executives, Human Resources Report, April 20,1998,418. Thomas A. Stewart, Taking On the Last Bureaucrats; Fortune, January 15, 1996, 105-106.10Thomas A. Stewart, Taking On the Last Bureaucracy, Fortune, January 15, 1996, 105-106.11Allan Halcrow, Survey Shows HR in Transition, Workforce, June 1998, 73-80.12Bruce R. Ellig, Is the Human Re-source Function Neglecting the employees? Human Resources Management, Spring 1997, 91-9513Jennifer Laabs, Why HR Cant Win Today, Workforce, May 1998,63-74.14Robert Galford, Why Doesnt This HR Department Get Any Respect? Harvard Business Review , March-April, 1998, 24-26.15Lin Grensing-Pophal, Taking Your Seat at the Table, HR Magazine, March 1999, 90-94; and Andrew R. Mcllvane, Window of Opportunity, Human Resource Executive, June 5, 1998, 36-38.16Dave Ulrich, Human Resource Champions, Boston: Harvard Business School Press, 19971.17Louis R. Forbringer and Carol Oeth, Human Resources at Mercantile Bancorp oration, Inc., Human Resource Management, Summer1998, 177-189.18The Missing M &A Link, The Wall Street Journal, October 7, 1997, AL19Dave Ulrich, A New Mandate for Human Resources, Harvard Business Review, January-February 1998, 124-134.20Shari Caudron, The CEO Need You: Are You Delivering? Workforce, June 1997, 63-68.21Linda Davidson, Measure What You Bring to the Bottom Line, Workforce, September 1998, 34-40.22Mark Huselid, The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance, Academy of Management Journal, 38 (1995), 635-672.23Adapted from Michael M. Phillips, Midwests Headache: Not Enough Workers, The Wall Street Journal,April 27, 1998, Al; Margaret W. Pressler, Retail Industry Shops to Find Scarce Employees, The Denver Post, April 19, 1998, 7A; Chris Woodward, Driver Shortage Makes Truckers King of the Road, USA Today, March 25, 1997, Gl; and Anna W. Mathews, Wanted: 400,000 Long Distance Truck Drivers” The wall Street Journal., September 11, 1997, B1. 24Barbara Parus, Designing a Total Rewards Program to Retain Critical Talent in the New Millenium.”ACA News, February 1999, 20-23.25Cathy Gedvilas, Rewarding The New Breed Information Workers, ACA News, July/ August 1998, 30-3526Administrative Woes, Human Resource Executive, January 1998, 82.27Global Competition Encourages Partnership Between HR and Line Management, Study Says, HR Policies & Practices Update, April 18, 1998. 4.28Mindy W. Toran, Rolling with the Changes, Human Resource Executive, June 5, 1998, 39-41.29HR 21: Human Resources for the Next Century (Washington, DC: Watson, Wyatt Worldwide, 1995).30Adapted from Scott Lever, An Analysis of Managerial Motivations Behind Outsourcing Practice in Human Resources, Human Resource Planning 20, 2 (1997), 37-48.31Len Strazewski, Double Duty, Human Resource Executive, July1998, 35-38.32Carla Johnson, Changing Shapes, HR Magazine, March 1999, 40-48.33The Ongoings of Outsourcing, Outsourcing Guide, August 1998, 2-.5.34Howard R. Mitchell III ,A Moving issues: To Outsource or Not to Outsource”HR Magazine, May 1998, 59-68.35Del Jones, 48% of workers Admit to Unethical or Illegal Acts, USA Today, April 4, 1997, lA.36Based on information in Larue T. Hosmer, The Ethics of Management (Homewood, IL: Richard D. Irwin, 1987), 12-14.37Robert D. Gatewood and Archie B. Carrell, Assessment of Ethical Performance of Organization Members: A Conceptual Framework, Academy of Management Review 16 (1991) , 667-690.38Gary R. Weaver. Linda Klebe Trevino, and Philip L, Cochran, Corporate Ethics Systems, Academy of Management Journal 42 (1999), 41-57; and Craig Dreilinger, Get Real (And Ethics Will Follow),”Workforce, August 1998, 101-102.39HR Staff Feeling, Seeing Ethics Pressure, Bulletin to Management, February 12, 1998, 440The Business Ethics Survey (Alexandria, VA: Society for Human Resources Management, 1998).41Andrew R. Mcllvane, Work Ethics, Human Resource Executive, August 1998, 30-34.42Stephen C. Schoonover, HR Competencies for the Year 2000 (Alexandria, VA: SHRM Foundation, 1998).43Kevin Barksdale, Why We Should Update HR Education, Journal of Management Education 22 (1998), 526-530.44Debra L. McDaniel, A Competency Model for Human Resources, in David D. Dubois, The Competency Case Book (Amherst, MA: HRD Press, 1998), 121-156.45Linda Micco, Ranks of Certified HR Professionals are Swelling Rapidly, HR News, June 15, 1998,14. 46Certification Lends HR Greater Credibility, Workforce, April 1998,23.47Adapted from Gillian Flynn, Remedy Cures for Work Doldrums, Workforce, February 1998, 38-42. 第三章1Based on “Welfare-to-work: A Good Start,” Business Week, June 1, 1998, 102-106; “Welfare Recipients Stay on the Job Longer,” Omaha World-Herald, May 27, 1998, A1,10; Bill Leonard, “Welfare to Work: Filling a Tall Order,” HR Magazine, May 1998, 78-87; and .2Gary Hamel and C.K. Prahalad, Competing for Future (Cambridge, MA: Harvard Business School Press, 1994), 227.3Mark A. Huselid, Susan E. Jackson, and Randall S. Schuler, “Technical and strategic Human Resource Management Effectiveness as Determinants of Firm Performance,” Academy of Management Journal, 40(1997), 171-188.4Jay B. Barney and Patrick M. Wright, “On Becoming a strategic sources in Gaining Competitive Advantage,” Human Resource Management, Spring 1998, 31-46.5Russell W. Coff, “ Human Assets and Management Dilemmas: Coping with Hazards on the Road to Resource-Based Theory,” Academy of Management Review, 22(1997), 374-402.6The authors acknowledge that the development of concepts in Figure 22 are based on ideas suggested by Kathryn D. McKee, SPHR, CCP; Charles W. L. Hill and Gareth R. Jones, Strategic Management (Boston: Houghton Mifflin, 1998), 92-96; and Thomas A Barocci, Human Resource Management and Industrial Relations (Chicago: Scott, Foresman, 1985), 105.7Jay B. Barney, Gaining and Sustaining Competitive Advantage (Reading, MA: Addison- Wesley, 1997), Chapter 1.8Michael E. Porter, Competitive Strategy: Techniques for Analyzing Industries and Competitors (New York: Free Press, 1980).9Figure 24, as adapted, is based on ideas suggested in S. Ragburam and R. Arvey, “Business Strategy Links with Staffing and Training Practices,” Human Resource Planning 17(1994), 58.10Adapted from Patrick M. Wright, Gary C. McMahan, Baline McCormick, and W. Scott Sherman, “strategy, Core Competence, and HR Involvement as Determinants of HR Effectiveness and Refinery Performance,” Human Resource Management, Spring 1998, 17-29.11Sharon Nelton, “Major Shifts in Leadership Lie Ahead,” Nations Business, June 1997, 56-57.12John D.Owen, “flextime: Some Problems and Solutions,” Industrial and Labor Relations Review 50(1997), 152-160.13“More Than 21 Million Worked at Home,” Bulletin to Management, April 2, 1998, 101.14W. Jack Duncan, Peter M. Ginter, and Linda E. Swayne, “Competitive Advantage and Internal Organizational Assessment,” Academy of Management Executive, August 1998, 6-16.15Timothy P. Summers and Suzanne B. Summers, “Strategic Skills Analysis for Selection and Development,” Human Resource Planning, 20(1997), 14-19. 16Susan Wolfe, “HRIS Usability: Why You Cant Afford To Ignore It,” IHRIM.Link January 1998, 44-52.17“Companies Making Strides on the Intranet Front,” HR Policies & Practices, January 9, 1998, 1-2. 18Mike Frost, “Extranets: A Big Boon-Especially for Small Companies,” HR Magazine, January 1998, 31-35.19Samuel Greengard, “10 Ways to Protect Intranet Data,” Workforce, September 1998, 78-81.20Tom Starner, “Being Direct,” Human Resource Executive, March 4, 1999, 44-48; and Michelle Neely Martinez, “Intranets Boost HR to More Strategic, Future-Based Sevels,” HR International Update, February 1998, 1-3. 21“Self Service HR: 4 Ways to Cash in on the Next Big HRIS Application,” Managing HR Information System, September 1998, 1, 13-14, available at .22Joel R. Lapointe, “A Method for Selecting the Right Employee Self-service Situation,” HR Magazine, August 1997, 37-42.23Victor Y. Haines and Andre Petit, “Conditions for Successful Human Resource Information Systems,” Human resource Management, Summer 1997, 261-275.24Carolyn Hirschman, “Time for a Change,” HR Magazine, August 1998, 81-87.25Eric R. Quinones, “Massive Staff Cutbacks No Guarantee of Profits,” The Denver Post, February 9, 1998, 3C.26Aaron Bernstein, “Oops, Thats Too Much Downsizing,” Business Week, June 8, 1998, 38; John J. Keller, “AT&T Buyout Package Attracts More Managers Than Expected,” The Wall Street Journal, June 4, 1998, B6.27“Corporate Job Creation, Job Elimination, and Downsizing,” 1997 Survey, American Management Association, 1-8.28Alex M. Susskind, Vernon D. Miller, and J. David Johnson, “Downsizing and Structural Holes,” Communication Research 15(1998), 30-65.29Robert Folger and Daniel P. Skarlicki, “When Tough Times Make Tough Bosses: Managerial Distancing as a Function of Layoff Blame,” Academy of Management Journal, 41(1998), 79-87.30Julie Cook, “Some Way Out,” Human Resource Executive, September1998, 1, 34-38.31Sue C. Erwin, Angus H. Macauley, and Jim OStrckey, “Tips to Help Employers AvoidjLegal Claims for Downsizing,” Legal Report, Summer 1997, 1-4.32Adapted from Rhonda L. Rundle, “Home Health Rivals Try Merger of Equals, Get Merger from Hell,” The Wall Street Journal, February 26, 1998, A1; “The Perfect Blend,” Human Resource Executive, May 19, 1998; 19-21; and Matt Murray, “KeyCorp Fails to Prove It Can Unlock Promise of Merger of Equals,” The Wall Street Journal, August 25, 1998, A1 第四章1Tim Aeppel, “personnel Disorders Sap a Factory owner of His Boy Idealism, The Wall Street journal, January 14, 1998, A1; 2Donna Rosato, “Northwests Poor Service Sulllis Deal, USA today, June 15, 1998, 6B; 3Gabriella Stem, How A Young Manager Shook Up The Culture at Old Chrysler Plant, The Wall Street journal, April 21, 1997, A1.4Determining the value of human resources,” viewpoint on value, (Omaha, NE: Balckman and associates), July/August 1998, 4.5David p. Norton, “aligning strategy and performance with the balanced scorecard,: ACA journal, autumn 1997, 18-26.6David Ulrich: a new mandate for human resources,” Harvard business review, January-February 1998, 124.7Bernard Wysocki jr., “ why an acquisition? Often its the people,” the wall street journal, October6, 1997,a1; 8Erlrk Schonfie1d, Have The Urge To Merge?” fortune, March 31, 1997, 114.9Keith Whitefield and Michael Poole, Organizing Employment For High Performance, Organization Studies, Winter 1997, 745.10M. J. Mandel, You Aint Seen Nothing Yet, Business Week, August 31, 1998, 6m1.11Frederick D. Buzzie, Plain Talk about Productive Across the Board, January 1997, 43-47.12Joseph Wop The Year Of The Deal, Business Week, July 13, 1998, 52-53.13Bob Cardy What Happened To quality?, Human Resource Division News, Summer 1998, 14-15.14Zahir Irani and John Sharp, “Integrating Continuous Improvement and Innovation into A Corporate Culture, Technovation, Vo. 17, No.4, 199-206.15Del Jones, “Buyers get No Salls satisfaction, USA Today, January 22, 1997, 1B.16Thomas A. Stewart, “A Satisfied Customer IsnT Enough,” Fortune, July 2l, 1997, 112.17Service With A Smile, The Economist, April 25, 1998, 63; 18Hal Lancaste1, Giving Good Service, Never An Easy Task, Is Getting Harder,” The Wall Street Journal, June 9, 1998, B119John M. Hannon, Leveraging HRM To Enrich Competitive Intelligence, Human Resource Management, 36 (1997), 409.20Joseph Coates, Emerging HR Issues For The Twenty-First Century,” Employment Relations Today, Winter, 1997, 1.21Dallas Sailsbury, “ The Changing Employment Contract,” Compensation and Benefits Review, January-February, 1997, 78.22“Workers Expect To Share The Wealth, Bulletin To Management Data Graph, October 16, 1997, 332.23Maggie Jackson, Bosses Take A Beating,” Omaha World-Herald, September 7, 1997, G1.24Ann Vincola and Nancy Mobley, “Performance Management Through A Work/Life Lens, HR Focus, February 1998, 9.25Hal Lancaster Will Hiring A Full Stuff Be The Next Fashion In Management?” The Wall Street Journal, April 28, 1998, B126Tim Aeppel, Life At The Factory,” The Wall Street Journal, March 18, 1997, 127James H. Carbone, “Loyalty: Subversive Doctrine?, Academy Of Management Executive, August 1997, 80-8728Charley Braun, “ Organizational Infidelity,” Academy of Management Executive, November 1997, 11.29Alan Webber, “Best Firms Dont Need Employee Loyalty,” USA Today, July 22, 1998, 11A30Thomas Petzinger, “ The Front Lines,” The Wall Street Journal, April 25, 1997, B131Roberta Maynard, “ How To Motivate Low Wage Workers,” Nations Business, May 1997, 3532Pascal Zachary, “ The New Search For Meaning In Meaningless Work,” The Wall Street Journal, January 9, 1997 B133Dan Danbom,” Hate Your Job? These Are Even Worse,” Denver Post, June 7, 1998, J34John R. Hollenbeck, Et Al., “Extending The Multilevel Theory Of Team Decision Making,” Academy of Management Journal, 41(1998), 269.35Scott A. Snell,” Designing And Supporting Transnational Teams, Human Resource Management, 37(1998), 147-158.36Perry Pascarella, “Compensating Teams,” Across The Board, February 1997, 1637Ralphy King, “ Teams Therapy,” The Wall Street Journal, May 20, 1998, 1.38David Cotter And Ceil Williams, “ Managing Health-Related Absences,” Compensation and Benefits Review, May-June 1997, 58.39Bill Gates, “ Internet A Rich Source Of Medical Information,” Omaha Word-Herald, March 15, 199840Jen Condoding, “Echos From The Line: HR Lacks Strategic Initiative,” HR Focus, July 1997, 1.41Wayne Cascio, Clifford Young, and James Morries, “ Financial Consequences of Employment-Change Decisions In Major U.S. Corporations,” Academy Of Management Journa, 40(1997), 1175.42Mark Spoginardi, “Conducting A Human Resources Audit-A Primer,” Employee Relations Law Journal, 23(1997), 105 第五章1Record $34 MiUion for Sex Harassment, Fair Employment Practices, June 25, 1998, 73-74;$86,257 Awarded in Discrimination Suit, Omaha WorldHerald,February 1998, 4B; M.A. Jacobs, Law Firm Loses Race Discrimination Case, The Wall Street Journal, March 25, 1996, B8; PatrickMcGeehan, Smith Barney Diversity Plan Represents a Major Leap for Women on Wall Street, The Wall Street Journal, November 19,1997, B17; Stephanie Armour,AgeBias Case Sounds Warning,USA Today, October 24, 1997, B1;Merrill Lynch Is Told to Pay $1.8Million in Discrimination Case, The Wall Street Journal, January 22,1997, B14; and Iowan Awarded$300,000 in Age Bias Lawsuit,” Omaha WorldHerald, May 16,1998, Al9.2Based on Operating a Multilingual Workplace, Bulletin to Management, June 25, 1998, 200; Ann Davis; English Only Rules Spur Workers to Speak Legalese, The Wall Street Journal, November 23,1997, BI+; and Choice Words,” Human Resource Executive, June 5,1998, 95-97.3Visa Quotas Are Increased for Foreign Professionals, Human Resource Executive, February 1999, 9; and Michael Maggio, Understanding H-lB Specialty Workers, Legal Report, Summer 1998, 7-12.4Charles A. Pierce and Herman Aquinis, Bridging the Gap be tween Romantic Relationships and Sexual Harassment in Organizations, Journal of Organizational Be.havior 18 (1997), 197-200.5Harris v. Forklift Systems, Inc., 114s.ct. 367 (1993).6Burlington Industries v. Ellerth, U.S.S. Ct. No. 97-569, June 26, 1998;Faragher v. Boca Raton, U.S.S.Ct.No. 97-282, June 26, 1998; and Oncale v. Sundowner Of Lahore Services, U.S.S.Ct. No. 96-568, March4, 1998.7Jennifer Laabs, What Youre Liable for Now, Workforce, October1998, 34-42.8Michael Barrier, Sexual Harassment, Nations Business, December1998, 14-19.9Based on Jane AdamsRoy and Julian Barling, Predicting the Decision to Confront or Report Sexual Harassment, Journal of Organizational Behavior 19 (1998), 329-336.10Gilbert Casellas and Irene L. Hill,Sexual Harassment: Preventingand Avoiding Liability, LegalReport, Fall 1998, 1-5.11James A. Burns, Jr., Accommodating Pregnant Employees, “Employee Relations Law Journal 23 (1997), 139-144.12Stopka v. Alliance of American Insurers, CA7, No. 97-1974, April 1, 1998; and Sue Schellenbarger, Pregnant Workers Clash with Employers Over Job Inflexibility, The Wall Street Journal, February 10, 1999, B1.13U.S. Bureau of the Census, 1998; Diana E Furchtgott Roth and Christine Stolba, Comparable Worth Makes a Comeback, The Wall Street Journal, February 4, 1999, A22.14Arizona Governing Committee v. Norris, 103 S.Ct. 3492 (1983).15Diana Kunde, Women Build Careers in Construction Trades, Omaha WorldHerald, January 24, 1999, 1G.16U.S. Equal
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