strategyzsmart technical architecture01轉型策略zsmartv8技術架構

IndustrialOverview&ZSmartV8TechnicalArchitectureV8.0March.2015BSSMarketingcompanyprofileoverview&strategyZSmartV8technicalarchitectureZTEsoftdomesticpresenceLeadingB/OSSvenderinChinaOver90deploymentsforChina(CT),ChinaMobile(CM),China(CU)OurpresenceinChinaZSmartSolutionNo.ofDeploymentsExampleofReferencesCRM7CTGuangxi,CTGansuOCS/cvBS16CTHunan,CTGansuCTFujian,CMShandongServiceFulfillment22CTZhejiang,CUShanghaiServiceAssurance11CMXinjiang,CTGuangdongServiceActivation13CTFujian,CTZhejiangWorkforceMgmt.11CMAnhui,CTGuangxiInventoryMgmt.17CMXinjiang,CTJiangsuCMXinjiang海南黑龍江吉林遼寧河北山東福建江西安徽湖北湖南廣東廣西上海河南山西內蒙古陜西寧夏甘肅青海四川貴州云南西藏新疆江蘇浙江北京臺灣重慶天津ZTEsoftglobalpresenceServing550

millionsubscribersin70+countriesAfghanistanAlbaniaAlgeriaAngolaAustriaAzerbaijanBangladeshBissauBotswanaBulgariaBurundiCambodiaCameroonCanadaCentralAfricanChadChileChinaColumbiaCongoC?ted'IvoireCzechRepublicEritreaEstoniaEthiopiaFijiFranceGhanaGuineaHaitiHollandHongKong,ChinaHungaryIndiaIndonesiaItalyKenyaKyrghizstanLaosLesothoLibyaMadagascarMalaysiaMauritaniaMauritiusMexicoMongoliaMontenegroMozambiqueMozambiqueMyanmarNamibiaNepalNigerOmanPakistanPalauPapuaNewGuineaPeruPolandPortugalRomaniaSaudiArabiaSenegalSierraLeoneSingaporeSlovakiaSolomonIslandsSriLankaTaiwan,ChinaTajikistanTanzaniaThailandTurkeyUSAVanuatuVietnamZambiaZimbabweover120majoroperatorsAfone

AlbaniaAlgriaAMAngolaMundoStartelAPTGATCAtheeb-batelcoAustriaTelekomAzqtelBanglaTelGroupBDLinkBOLBSNLBulgariaOvergasVestitileCENETChinaMobileChinaChinaChinguitelCMPKCSLCTADIGIDigicelDovetelEconetBurundiECONETLesothoECONETZimbabweEritelEthiopia(ET)EtisalatETAGhanaGovernmentG-MobileHACLHaitelHatifLibyaIDEAIntergroupKasapaKenyaKPNLibyanaLibyanaMobilePhoneCompanyLoopMobileMadamobilemCelMEC

MobilinkMobilkomMobitelMODMovicelMPTMTCMTMLMTSNamibiaNC(NucleusConnect)NcellNepalOmanMobileOmeaOMT(Outremer)OpenNetOrangeBotswanaOrangeCameroon(OCM)OrangeCCTOrangeNigerOrangeOCAROrangeOCI(C?ted'Ivoire)OrangeOSK(Slovakia)OrangeSonatel(Guinea-Conakry)OrangeSonatel(Bissau)OrangeSonatel(Senegal)OrangeTKLOrangeTPOrangeTVL(Vanuatu)OricelPalauGSMPerusatPGHPMIPolkomtelPTCLRoamlyMobile(MVNO)RoshanSCOSisteerSkytelSmartfrenSotelStarHubTDMTEFTelecelKenyaLimitedTelenorHungaryTelenorMontenegroTelenorPakistanTelusTiscaliTKMobileTrueMoveTTCLTTNETTurkeyViettelVietnamViettelHaitiViettelPeruViettelVodafoneBemobilePNGVodafoneFijiVodafoneSolomonIslandsVTRZamtelZAPPPortugalZAPPRomaniaourglobalpresenceinAsiaAftelAfghanistanETAAfghanistanAzqtelAzerbaijanCitycellBangladeshCSLChinaHongkongVodafoneFijiFijiIDEAIndiaLoopMobileIndiaSSTLIndiaAustraliaTelstraVodafoneS-TELIndiaBERCAIndonesiaSmartIndonesiaGorannetIraqNasiriyaIraqNURKyrgyzstan

LaosG-MobileMongoliaMTCMongoliaSkytelllcMongoliaMECMyanmarViettelPTCLPakistanSCOPakistanTelenorPakistanPakistanPalauGSMPalauNucleusConnectSingaporeOpenNetSingaporeStarHubSingaporeTKMobileTajikistanOrangeVanuatuVanuatuViettelVietnamEtisalatTelenor40+Customers20+CountriesFTOrangeViettelMPTMyanmarOmanMobileOmanCMPAKPakistanChinaMobileChinaChinaChinaChinaChinaTrueMoveThailandChinaMobileLoopGroupRussianMTSP1MalaysiaTMAfone(MVNO)FranceOmea(MVNO)FranceOutremerFranceSisteer(MVNO)FranceE-PlusGermanyTelenorHungaryHungaryJoin&WirelessLuxembourgTelenorMontenegroMontenegroKPNNetherlandsOrangePolandPolandPolkomtelPolandTelenorOrangeSlovakiaSlovakiaTTNETTurkeyTurkeyTurkeyZAPPRomania20-Customers10+CountriesMTINBelarusourglobalpresenceinEuropeAlgeriaAlgeriaAlbaniaAlbaniaMovicelAngolaOrangeCameroonCameroonCongoChineTélécomsCongoOrangeC?ted'IvoireCoted'lvoireEritelEritreaEthiopiaEthiopiaOrangeSonatelGuineaOrangeSonatelGuineaBissauTKLKenyaLesothoECONETLesothoHATIFLIBYALibyaGPTCLibyaLibyanaLibyaMadamobileMadagscarMTLMalawiChinguitelMauritaniaMTMLMauritaniaMCELMozambiqueVodafoneFijiPapuaNewGuineaMTNSouthAfricaOrangeSonatelSenegalIntergroupSierraLeoneVodafoneFijiSolomonIslandsBOLTanzaniaDovetelTanzaniaOCARTheCentralAfricanRepublicSotelTheRepublicofChad50+Customers30+CountriesTDMMozambiqueNamibiaNamibiaONINigerOrangeBotswanaBotswanaBurundiECONETBurundiTimeturnsBurundiTTCLTanzaniaViettelChad

Uganda

ZimbabwePowertelZimbabweTelecelZimbabweZimbabweZamtelZimbabweZimbabweECONETZimbabweourglobalpresenceinAfricaComtecoBoliviaPMICanadaRoamlyMobile(MVNO)CanadaTelusCanadaVTRChileTEFColombiaDigicelHaitiHaitelHaiti

HaitiPerusatPeruPeruViettelPeru10+Customers10-CountriesAmericaMovilMexicoourglobalpresenceinAmericacompanyprofileoverview&strategyZSmartV8technicalarchitectureRevenueProductShortTailProductsLongTailProductsOTT

Data

AccessVoiceSMSIPTVCRBTM2MeHealth…Verticals,…BesidesDataaccess,thetraditionalservicesisthreatenbyOTT;Tooachievebusinessgoal,CSPsareforcedtostepintoverticals.thenewlongtailCSPswillbereplacedbyOTT?No,onlythe“barrier"ismissing..MostCSPshavestronginnovationdesires&capabilities,andlotsofCSPshasachievedsuccess…Orange’s

Libon,likeJegoARPU250Minutes5Euro/month@68%grossmargin79%declinedforViberneedtobeoptimisticstrategicmappingofmarketopportunitiesforCSPs,worldwide,2017Source:Gartner2015NetworkPlatforminsurancehealthcareeducationmediacommerceenvironmentUserVASNetworkNow&future,CSPneedenabledacoupleofvertical&horizontalopportunitiesBefore,CSPsprovidecommunicationservice

forhumanmanyCSPsaremovingfromconnectiontodigitalenabler3majorwavesofbusinesstransformationVoiceDataDigitalServiceRevenueTime,MarketingPenetrationWearehereDiversifiedPlayerPlatformEnablerSmartUtilityPlayerEcosystemofthird-partypartnersDiversificationintoadjacentareas,forexample,media/entertainment,paymentsWholesalecapacitylayers1to3servicesLegacymobileoperatorCustomerIntimacyProductLeadershipOperationalEfficiencyCSP’sstrategicpositioningoptionsITtransformationStrategyfromGartnerTraditionalsystem,waterfalldeveloping,usedfortraditionalservicesNewsystemfornewbusiness,usedfordigitalservicesTwoSpeedITmultipleoptionsfor‘TwoSpeedIT’ConvergentBillingIndividualCRMConvergentBillingVerticalCRMIndividualCRMConvergentBillingIndividualCRMVerticalCRM

&

BillingVerticalPlugins(Fore.g.M2M,EBS)VerticalPlugins(Fore.g.M2M,EBS)VerticalPlugins(Fore.g.M2M,EBS)DigitalbusinessusetraditionalBSSplatformwithpluginsDigitalbusinessusetraditionalBillingplatformwithpluginsDigitalbusinessusenewsystemsforevolutionInitialStageTwoSpeedITMiddleStage

ZSmartBSSProductPortfolioQMDBBPMSSOZXOSGGSNSGSNMSCSDPSMSC/MMSCUSSDContentPlatformHLR/AUCGPONDSLAMVoIPGatewayMediaGatewayTDM/SoftSwitchCASAAAOfflineMediationOnline

CollectionSCPCustomerManagementProductManagementInventoryManagementVoucherCenterPCRFProvisioningBalanceManagementChargingInvoicingCollectionReceivablesManagementCustomerCareIndirectSalesMgmt.Multi-channelCampaignMgmt.UnifiedContactCenterSalesForceAutomationCustomerTouchPointeShopZMCESBIndividualCustomerBusinessCustomerCP/SPPartnerDealer/RetailerPlatformBased&LooselyCoupledUnifiedsolutionforProductLinesIntegratedwithSupplier&PartnerecosystemExtendabletoSocialNetworksReal-timeOn-DemandServicesEventDrivenArchitectureUnifiedandconsistentacrossalltouchpointsRetail&WholesaleEnabledUIPConvergentCharging&BillingMVNE/MVNOPlug-insSocialMediaEngagementSelfCareRABIStat

ToolAnalyticsFunctionalPackagesCustomerRelationshipMgmt.VerticalsPRMSettlement&PartnerBillingAPIHubDigitalDMS

Plug-insEBSPlug-insM2MPlug-insFrameworkOrderMgmt.companyprofileoverview&strategyZSmartV8technicalarchitectureOperation-orientedConsiderationofCostandScaleZSmartABBestExperienceDStandardCompliedC3GPPStandardCooperatewithTMFMarketandMarginQuality,Stability,SpeedandCostEffectiveSOA-orientedCloudArchitectureVirtualizationHugeCapacityFlexibleforExpansionEnd-to-endEverBestFriendlyGUICustomerExperienceZSmartdesignprinciplenewsoftwarearchitectureCloudinfrastructure(Linux,AIX,HP-UX,Solaris,VMware)Product,customer,service,resource,partnerCustomerMgmt.CloudbasedinfrastructureUnifiedinformationmodelSOAtechnicalframeworkBPM,ServiceBus,RuleEngine,BusinessObject,EForm,MetadataProductMgmt.…RatingComponentbasedsoftwarepackagesUnifiedinterfaceplatform(ESBAdaptation)CustomizablesolutionCustomization&IntegrationCommonCustomizationSOAComponentizeRuledrivenUnifiedLayeredPortfolioPAC(ProductApprovalCommittee)ProductLinePACProductPlanning

TeamProductDevelopment

TeamnewR&DprocessUpgradestepsCopythenewversionofOOTBcomponentsMigratecustomizationcomponents(codeand/orconfigurationchangemayneededIntegrationtestoutoftheboxvs.customizationintegrationProductEvolutionProjectEvolutionBF2.0OOTBComponents(Pre-integratedSolution)CCV8.0

BillingV8.0

SalesV8.0

BF2.0CCV8.0

BillingV8.0

SalesV8.0

CCV8.0(22)

BillingV8.0(22)

SalesV8.0(22)

CCV8.0.1(22)

BillingV8..0.1(22)

SalesV8.0.1(22)

BF2.1CCV8.1

BillingV8.2

SalesV8.0

CustomizationOOTBComponentsOOTBComponents(Pre-integratedSolution)BF2.1CCV8.1

BillingV8.2

SalesV8.0

OOTBComponentsCustomizationCCCustomizationOnV8.0BillingCustomizationOnV8.0CCCustomizationOnV8.1BillingCustomizationOnV8.1Product

CoreV8.0

ProductCoreV8.1ProductCoreV9.0BackwardCompatibilityBasedonCoreV8.0BasedonCoreV8.1BillingCustomizationOnV9.0BasedonCoreV9.0backwardcompatibilityofcustomizationpartCCCustomizationOnV9.0tools:customizationEclipseIDEpluginforBuildnewbusinesscomponentChangeofprocesslogicComponentAnalyticviewComponentre-usabilityanalyze

DoubleclickgotoJavacodeIDEComponentAnalyticViewserviceexposureInternalservice–webserviceinterfaceadaptationtools–interfaceconfigurationPrevious

VersionV8.Xfullydistributedchargingbusinessframework-GUIcomponentsztesoft:TabNavigatorztesoft:SearchBarZtesoft:EnhancedDataGridztesoft:EnhancedMenuBusinessComponentBasicUIComponentCompositeUIComponentBusinessComponentBPM/MetadatadrivenMultilayercompositionCromeFirefoxComponentCategoryKC:CoreComponent(Productoutoftheboxcomponent)NKC:CustomizationComponentBCFCbusinessframeworkRuleManagerEventDecisionRuleRepositoryBusinessObjectMetadataABEBPMPagesPagesServiceTaskAMPDataContextServiceFCFCBCFCBCFCFCServiceFCFCBCFCBCFCFCBreakpointBreakpointEFormTaskCenterApplicationbuildingblocks:BusinessProcessServiceBusinessComponent(BC)FunctionalComponent(FC)RuleABEMetadataBusinessObjectdesignisguidedbyTMFSIDmodel,enrichedforimplementationpurposeUnifiedinformationmodelforallcomponentsFront-endvs.back-endBusinessComponentFunctionComponentBPMEngineRuleEngineRuntimebusinessobjectanalyzebusinessobjectSub-ObjectAttributeBusiness-ObjectGraphicalViewEventGeneratebyuserinteraction,pre-definedbusinessprocessstep,businessobjectvaluechangeetc.FilterRuleMatchingrule,basedonbusinessobjectandapplicationcontextProcessTheactiontobetakenbythesystemeventdecisionEventListModuleViewbusinessprocessmanagementBPMN2.0CompliantRulerepositoryandcomponentlibraryintegrationbusinessframework–GUIforimplementationKeybuildingblockofZSmartSOAEasytoexposeinternalbusinesslogicas‘service’Build-insupportforvariousprotocolWebServiceHTTPMMLSeparationofprotocolbindingandserviceproviding,minimizedconfigurationeffortsunifiedinterfaceplatformAddyourowninterfacestepssuchasRoutingTracingSecurityControlReuseinterfacecomponentsamongdifferentservicesUIP–pipelineApplicationmanagement一一Management一一一一一MonitoringAuditingLoggingUpgradingConfigureRoutineSystemMonitorAlarmRealtimefaultdetectionwithhundredsofprobes.RealtimenotificationviaSMS/Email/Voiceetc.PerformanceHundredsofKPI,collectnecessarydatatimely.Customizedrealtimeperformancereport(table,histogram,curveandpiechart)SecurityApplication一一Management一一一一一SystemAuditingAuditwithRuleEngineConfigurableRulesTrendIndex/VariationIndex/ThresholdPreventiveMaintenanceNotificationEstimate