國(guó)際人才英語(yǔ)教程 高級(jí) U8活動(dòng)策劃與指導(dǎo)-案例2 針對(duì)問(wèn)題撰寫(xiě)解決方案

目標(biāo)：針對(duì)問(wèn)題撰寫(xiě)解決方案背景：假如你是某國(guó)際服務(wù)行業(yè)公司的人事經(jīng)理，最近公司招聘了一批新員工，你準(zhǔn)備向公司高層上交提案，制定有效的員工培訓(xùn)和發(fā)展計(jì)劃，促進(jìn)技能提升和職業(yè)發(fā)展。任務(wù)：撰寫(xiě)提案，為有效的員工管理提供解決方案。使用建議：國(guó)際人才英語(yǔ)教程（高級(jí)）U8閱讀素材素材1：培訓(xùn)員工時(shí)要面對(duì)的6個(gè)挑戰(zhàn)以及如何解決Trainingemployeesisanessentialpartofanybusiness,butitcanalsobeachallengingandcomplexprocess.Whetheryouareanewmanager,aseasonedtrainer,orabusinessowner,youmayfacesomecommonobstaclesthatcanaffectthequality,efficiency,andeffectivenessofyourtrainingprograms.Inthisarticle,wewillexploresomeofthesechallengesandhowyoucanovercomethemtocreateapositiveandproductivetrainingcultureinyourorganization.1.LackoftimeandresourcesOneofthemostfrequentcomplaintsfromtrainersandmanagersisthattheydonothaveenoughtimeandresourcestodesign,deliver,andevaluatetrainingprograms.Thiscanleadtorushed,outdated,orirrelevanttrainingcontentthatdoesnotmeettheneedsandexpectationsofthelearnersorthebusinessgoals.Toovercomethischallenge,youneedtoprioritizeyourtrainingobjectives,allocateyourbudgetwisely,anduseonlinetoolsandplatformsthatcanhelpyoucreateanddeliverengagingandinteractivetrainingcontentinlesstimeandwithlesscost.2.ResistancetochangeAnothercommonchallengethatyoumayfacewhentrainingemployeesistheresistancetochangefromsomeofyourstaffmembers.Someemployeesmaybereluctanttolearnnewskills,adoptnewbehaviors,orembracenewtechnologiesbecausetheyfearlosingtheircomfort,status,orcontrol.Theymayalsohavenegativeattitudesorbeliefsaboutthevalueorrelevanceofthetraining.Toovercomeit,youneedtocommunicatethebenefitsandoutcomesofthetrainingclearly,involvetheemployeesinthedesignanddeliveryofthetraining,andprovidefeedbackandrecognitionfortheireffortsandachievements.3.DiversityoflearnersAthirdchallengeisthediversityoflearnersintermsoftheirbackgrounds,experiences,preferences,andlearningstyles.Thiscanmakeitdifficulttocreateanddelivertrainingcontentthatsuitseveryone’sneedsandinterests.Ifyouuseaone-size-fits-allapproach,youmayriskboring,confusing,oralienatingsomeofyourlearners.Youneedtoconductathoroughneedsanalysis,customizeyourtrainingcontentandmethods,anduseavarietyofformatsandmediatocatertodifferentlearningstylesandpreferences.4.Evaluationandfollow-upAfourthchallengeistheevaluationandfollow-upofthetrainingimpactandoutcomes.Manytrainersandmanagersstruggletomeasuretheeffectivenessandreturnoninvestmentoftheirtrainingprograms.Theymayalsofailtoprovideongoingsupportandreinforcementforthelearnerstoensurethattheyapplyandretainwhattheyhavelearned.Youneedtodefineclearandmeasurabletraininggoalsandindicators,usemultiplemethodsandsourcesofdatatocollectfeedbackandevidence,andcreateafollow-upplanthatincludescoaching,mentoring,andrefreshersessions.5.AlignmentwithbusinessstrategyAfifthchallengeisthealignmentofyourtrainingprogramswithyourbusinessstrategyandvision.Sometimes,theremaybeagaporamismatchbetweenwhatthebusinessneedsandwhatthetrainingoffers.Thiscanresultinwastedtime,money,andresources,aswellaslowmotivationandperformancefromthelearnersandthetrainers.Toovercomeit,youneedtoalignyourtrainingobjectiveswithyourbusinessgoals,involveyourstakeholdersandleadersintheplanningandimplementationofthetraining,andmonitorandadjustyourtrainingprogramsaccordingtothechangingneedsanddemandsofthebusiness.6.TechnologyandinnovationAsixthchallengeisthetechnologyandinnovationthatcanaffectthecontent,delivery,andevaluationofyourtrainingprograms.Technologycanoffermanyopportunitiesandadvantagesfortraining,suchasaccessibility,flexibility,interactivity,andscalability.However,itcanalsoposesomechallenges,suchastechnicalissues,securityrisks,compatibilityproblems,andlearningcurves.Toovercomethischallenge,youneedtokeepupwiththelatesttrendsanddevelopmentsinthetrainingindustry,choosetheappropriatetoolsandplatformsforyourtrainingpurposes,andprovideadequatetrainingandsupportforyourlearnersandtrainersonhowtousethetechnologyeffectivelyandefficiently.素材來(lái)源：/advice/0/what-challenges-do-you-face-when-training-employees素材2：?jiǎn)T工培訓(xùn)的常見(jiàn)問(wèn)題以及如何解決Isyourcompanyworkingtowardacultureoflearningtoensurethatyouremployeesarefullytrained,uptodateonsafetyandcompliancemandates,andreadyfortheirnextprofessionalchallengesorpromotions?CreatingemployeedevelopmentprogramsisasmartmoveforHRprofessionalsconcernedwithorganizationalgrowth,performance,andemployeeretention.Theyhelpemployeesimprovehardandsoftskills,settleintonewjobroles,wrangletimemanagement,andmore.Newemployeesrelyonthemforonboardingandorientationpurposes,andthosewhoseekcareeradvancementvaluetheupskilling.Withawell-donelearninganddevelopmentprogram,you’reboundtonoticeincreasedemployeeproductivity,loweroverheadcosts,andstrongercompanyculture.Butthroughitall,you’realsolikelytoencounterthetypicalchallengesofemployeetraining.Here’salookatsomeofthemostcommontrainingchallengesfacedbyHRprofessionalsandtrainingmanagersinpursuitofahealthylearningculturewithintheworkplace.1.LackofengagementFormanyHRteamsandmanagers,lackofemployeeengagementisthebiggesttrainingchallenge.Thisoccurswhenemployeesdon’tviewthetrainingasvaluableorbeneficial.Somemayevenseeitasawasteoftime,aderailmentfromthenumerousunfinishedprojectsthatneedattention.[Solution]It’suptoatrainingmanagertoeffectivelycommunicatethemutualbenefitsofthetraining.Oftenwhenemployeesunderstandhowitwillhelpthemaswellasthecompany,theybecomemoreinterestedandinvested.Forexample,thecompanymaynoticeaproblemwithcommunication.Thetrainingmanagerneedstoproperlyexplaintheissueandhowtheforthcomingtrainingprogramwillhelpimproveeveryone’swritten,spoken,andnonverbalcommunicationskills.Thetrainermaysimplysaythatuponreviewingemailsandcommunicationsbetweendepartments,they’venoticedalackofclarityleadingtomisunderstandings.Acommunicationcoursecanaddressclarificationsothatmessagesareunderstandableandeveryonehaswhatinformationtheyneedtocompletetheirtasks.Knowingthiswillbringrelief,notangst,toemployeeswho’vebeenonthereceivingendofmiscommunication.Lacklusterengagementcanalsooccurwhenthetrainingisboring.Ifyou’veobtainedemployeefeedbackfromprevioustrainingcourses,reviewitobjectively.Takenoteofanythingboringorotherwiseineffective,andupdatenewandrepeatcoursesandtrainingmethodsasneeded.Considernewandinteractivefeatures,likegamificationorartificialintelligence(AI),alongwithtraditionalmethods.Asapplicable,taketheextratimetoensurethattherightemployeesarereceivingthecorrecttraining.Forthosetowhomtheinformationisirrelevant,eventhebesttrainingprogramswillbeboring.2.MultigenerationalworkforceThesedays,multigenerationalworkforcesarethenorm,nottheexception.Theadvantagesofthistypicallyfaroutweighthechallenges,butconsiderationsdoarise.Forinstance,employeesofonegenerationmaybemoretentativetowardtrainingsoftwareandapps.Theymayalsopreferin-personlearningorvideosoverAI-driventrainingandgamification.Thoseofayoungergenerationmayprefergamificationandbeproficientintheuseofvarioustraining-deliveryapplications.Theymayalsohavehectichomelivesthatpreventthemfromspendinghoursonprofessionallearningandcoursework.[Solution]Makeyourtrainingcoursesavailableinmultipleformats.Forinstance:Offeringacourseoncommunicationintheworkplace?Consideranin-personversionforthosewhopreferaninteractiveclassroomsetting.Youcanrecordtheclassforavirtualversionwherebyotherscanviewiton-demand.Finally,youcancreateamicro-learningopportunitybybreakingtheclassdownintobite-sizedlessons.Useacombinationofaudio,video,images,andtextasappropriate.Byofferingmultipleformats,youhelpensurethatagiventrainingsessioneffectivelyreachesallwhoneedit.3.DispersedworkforceKeepingemployeesengagedwithcorporatetraininginitiativescanbeextrachallengingwithinadispersedworkforce.Thisisespeciallytrueforinternationalcompaniesandthosewithacombinationofon-siteandremoteemployeesandcontractors.Differingtimezones,schedules,andevenlanguagescanpresentbarrierstotraditionaltrainingpractices.Butasbusinessevolvesglobally,sodoesinnovativemethodology.[Solution]Toremainontrackwithorganizationaldevelopment,offeryourtrainingcoursesonlineviacomputer-basedlearning-managementsystems,instructionalvideos,andwebinars.Livevideo-conferencecallsworkwellforreal-timeQ&Aandbroaderinteractivity,aslongastime-zonedifferencesdon’tinterferewithsleepschedules.Insomeinstances,youmayconsiderhiringexternaltrainerstotrainstaffatyourlocalsatelliteoffices.4.LackoftimeIfyouexpectemployeestoengageinorcompletetrainingduringtheirofftime,youmaybedisappointed.Someofthemmayhaveprofessionalandpersonalobligationsorothertimeconstraintsthathindertheirabilitytoparticipateinlongtrainingsessions.[Solution]Ensuringthateveryonecanaccesstherequiredtrainingmaybeassimpleascreatingmicro-courses.Micro-learningcoursesareshortvideosandtrainingsessionsthatcanbeaccomplishedin2to5minutes.Theycanbepresentedinavarietyofways,includingviamobileappsthatcaneasilybeviewedonaphoneortablet.Thisallowsemployeeswithlimitedtimetocompletecoursesin