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跨文化商務(wù)溝通-知到答案、智慧樹答案第一章單元測(cè)試1、問(wèn)題:Thebeliefthatyourownculturalbackground,includingwaysofanalyzingproblems,values,beliefs,language,andverbalandnonverbalcommunication,issuperior.選項(xiàng):A:communicationB:senderC:cultureD:ethnocentrism答案:【ethnocentrism】2、問(wèn)題:Thetotalaccumulationofbeliefs,customs,values,behaviors,institutionsandcommunicationpatternsthatareshared,learnedandpasseddownthroughthegenerationsinanidentifiablegroupofpeople選項(xiàng):A:businesscommunicationB:feedbackC:interculturalcommunicationD:culture答案:【culture】3、問(wèn)題:Aprocessbywhichinformationisexchangedbetweenindividualsthroughacommonsystemofsymbols,signs,orbehavior,ortheexchangeofthoughts,messages,orinformation,asbyspeech,signals,w選項(xiàng):A:noiseB:horizontalcommunicationC:communicationD:ethnocentrism答案:【noise】4、問(wèn)題:Thecommunicationiswithinbusinessandadministration,aimingatacommonobjectiveandprofitsforboththeindividualsandorganizations.選項(xiàng):A:businesscommunicationB:ethnocentrismC:interculturalcommunicationD:lateralcommunication答案:【businesscommunication】5、問(wèn)題:Thecommunicationatthesamelevelinanorganization.選項(xiàng):A:lateralcommunicationB:businesscommunicationC:horizontalcommunicationD:ethnocentrism答案:【horizontalcommunication】6、問(wèn)題:Whencultureiscontrastedwithnature,itcanbedefinedas“l(fā)ifewayofapopulation”initsbroadsense,meaningwhatcharacterizestheparticularwayoflifeofapopulation.選項(xiàng):A:對(duì)B:錯(cuò)答案:【錯(cuò)】7、問(wèn)題:Cultureisallmen’smedium;thereisnoaspectofhumanlifethatisnottouchedandalteredbyculture.選項(xiàng):A:對(duì)B:錯(cuò)答案:【對(duì)】8、問(wèn)題:Thecultureshowninanonionconsistsoftwolevels;alevelofnormsandvalues,oraninvisiblelevelofresultantbehaviororartifactsofsomeform.選項(xiàng):A:錯(cuò)B:對(duì)答案:【錯(cuò)】9、問(wèn)題:Culturecannotbeknownwithoutastudyofcommunication,andcommunicationcanonlybeunderstoodwithanunderstandingofthecultureitsupports.選項(xiàng):A:錯(cuò)B:對(duì)答案:【對(duì)】10、問(wèn)題:Intheglobalvillage,neighborscommunicatefreeoftroublesanddifficulties.選項(xiàng):A:錯(cuò)B:對(duì)答案:【錯(cuò)】11、問(wèn)題:Withtheintegrationoflanguageintothefabricofculture,confusionanddysfunctionwouldreignandtheculturewouldfail.選項(xiàng):A:錯(cuò)B:對(duì)答案:【錯(cuò)】第二章單元測(cè)試1、問(wèn)題:Agoodmasteryofgrammarofonelanguagecanguaranteeasuccessfulcommunication.選項(xiàng):A:對(duì)B:錯(cuò)答案:【錯(cuò)】2、問(wèn)題:Longbeforewritingwasdeveloped,welearnedtospeakfirst.選項(xiàng):A:對(duì)B:錯(cuò)答案:【對(duì)】3、問(wèn)題:Thereshouldalwaysbeanattachmentattheendofabusinessmemo.選項(xiàng):A:對(duì)B:錯(cuò)答案:【錯(cuò)】4、問(wèn)題:Arecommendationreportistorecommendsomethingtoothers.選項(xiàng):A:對(duì)B:錯(cuò)答案:【錯(cuò)】5、問(wèn)題:Whichisnotverbalcommunication?選項(xiàng):A:DiscussanissueinagroupB:ChatwithyourleadersandcolleaguesC:GreetingwithasmileD:Leaveamessage答案:【Greetingwithasmile】6、問(wèn)題:________referstoanythingthatdistortsthemessagethesourceencodes.選項(xiàng):A:ContextB:MessageC:NoiseD:Source答案:【Noise】7、問(wèn)題:Itisauniversaltruththatlanguageis____bycultureandinturnit______culture.選項(xiàng):A:determined,reflectsB:influenced,reflectsC:displayed,influencesD:shaped,influences答案:【influenced,reflects】8、問(wèn)題:Whyshouldwetakenotesduringabusinesscall?選項(xiàng):A:ListenattentivelyB:Servesasarecordtotakefollow-upactionC:ReflectonthecallD:Reportonthecalltosomeoneelse答案:【Listenattentively;Servesasarecordtotakefollow-upaction;Reportonthecalltosomeoneelse】9、問(wèn)題:Howcanyouidentifyyouraudienceinpreparingabusinesspresentation?選項(xiàng):A:AppearanceB:OccupationC:AgeD:Interest答案:【Occupation;Age;Interest】10、問(wèn)題:Beforemakingabusinesscall,whatkindofquestionscanyoureflect?選項(xiàng):A:Doyouneedtogetinformation?B:Doyouneedtoreporttoyourboss?C:Doyouwanttosellsomething,orconvincethepersonofanidea?D:Doyouneedtoaskfortheperson’shelporsupport?答案:【Doyouneedtogetinformation?;Doyouwanttosellsomething,orconvincethepersonofanidea?;Doyouneedtoaskfortheperson’shelporsupport?】第三章單元測(cè)試1、問(wèn)題:Nonverbalbehaviorreflectsthespeaker’ssubconciousness.選項(xiàng):A:錯(cuò)B:對(duì)答案:【對(duì)】2、問(wèn)題:Dependingontheculture,asmilecanindicatejoyandamusement,itcanalsoindicateembarrassment.選項(xiàng):A:錯(cuò)B:對(duì)答案:【對(duì)】3、問(wèn)題:Postureisthepositioninwhichyouholdyourbodywhenstandingorsitting.選項(xiàng):A:對(duì)B:錯(cuò)答案:【對(duì)】4、問(wèn)題:Intimatedistanceismostcommonwhenfriends,oldclassmates,acquaintancesandrelativestalk.選項(xiàng):A:對(duì)B:錯(cuò)答案:【錯(cuò)】5、問(wèn)題:Peoplein______culturesusuallyviewsilenceaslackofcommunicationandaregenerally________withit.選項(xiàng):A:highcontextcomfortableB:highcontextuncomfortableC:lowcontextcomfortableD:lowcontextuncomfortable答案:【lowcontextuncomfortable】6、問(wèn)題:Whichofthefollowingcountriesuseshigh-contextlanguage?選項(xiàng):A:CanadaB:GermanyC:JapanD:UnitedStates答案:【Japan】7、問(wèn)題:Thefunctionofnonverbalsignsissometimesindispensible.Forexample,placingyourindexfingertoyourlipsasanalternativetosaying“PleasecalmdownsothatIcanspeak”isacaseof________.選項(xiàng):A:repeatingB:substitutingC:contradictingD:complementing答案:【substituting】8、問(wèn)題:Whichstatementsarecorrectaboutnonverbalcommunication?選項(xiàng):A:Nonverbalbehavioraccountsformuchofthemeaningwederivefromconversation.B:Nonverbalcommunicationismorethanthecomplementofverbalcommunication.C:NonverbalbehavioriseasilycontrolledD:Asmilesometimesdoesn’tmeanasinceresmile答案:【Nonverbalbehavioraccountsformuchofthemeaningwederivefromconversation.;Nonverbalcommunicationismorethanthecomplementofverbalcommunication.;Asmilesometimesdoesn’tmeanasinceresmile】9、問(wèn)題:Howdoesnonverbalbehaviorcontrolthepaceorflowofcommunication?選項(xiàng):A:RaisevoiceB:GestureofstoppingC:BesilentD:Claphands答案:【Raisevoice;Gestureofstopping;Besilent;Claphands】10、問(wèn)題:Whichofthecountriesbelongtoindividualisticculture?選項(xiàng):A:ItalyB:FranceC:GreeceD:America答案:【Italy;France;America】第四章單元測(cè)試1、問(wèn)題:PowerdistanceisaconceptualwasdevelopedbyHofstedetodescribe選項(xiàng):A:theextenttowhichthelesspowerfulmembersoforganizationsandinstitutionsacceptandexpectthatpowerisdistributedunequallyB:thepowerofmultinationalorganizationsC:thepowerdifferencebetweenmenandwomenD:thepowerdifferentialbetweendevelopedandlessdevelopedcountries答案:【theextenttowhichthelesspowerfulmembersoforganizationsandinstitutionsacceptandexpectthatpowerisdistributedunequally】2、問(wèn)題:Hofstede’s_____indexmeasurestheextenttowhichthelesspowerfulmembersoforganizationsandinstitutions(likethefamily)acceptandexpectthatpowerisdistributedunequally.選項(xiàng):A:valueorientationB:culturaldimensionsC:powerdistanceD:culturalvalues答案:【powerdistance】3、問(wèn)題:Thesearethemostsignificantstudiesofculturalvaluesexcept_______.選項(xiàng):A:GeertHofstede'ssixCulturalDimensionsB:KluckhohnandStrodtbeck'sfiveValueOrientationsC:FonsTrompenars’smodelofculturewithsevendimensionsD:Hall'sHigh-andLow-ContextTheory答案:【FonsTrompenars’smodelofculturewithsevendimensions】4、問(wèn)題:Theopinionthateveryonehasapositionandclearlydefinedprivilegesis____.選項(xiàng):A:aviewofgrouporientationofsocialrelationshipB:aviewofindividualorientationstructureofsocialrelationshipC:noneoftheaboveD:aviewofhierarchicalstructureofsocialrelationship答案:【aviewofhierarchicalstructureofsocialrelationship】5、問(wèn)題:Low-contextcommunicationischaracterizedbyexplicitspeaking.選項(xiàng):A:錯(cuò)B:對(duì)答案:【對(duì)】6、問(wèn)題:Chinesecultureishigh-contextincomparisontowesternculture.選項(xiàng):A:錯(cuò)B:對(duì)答案:【對(duì)】7、問(wèn)題:Cultureswithalargepowerdistancearehierarchicalcultures.選項(xiàng):A:對(duì)B:錯(cuò)答案:【對(duì)】8、問(wèn)題:Atthecoreofuncertaintyavoidanceistheideathatthefutureispredictable.選項(xiàng):A:對(duì)B:錯(cuò)答案:【錯(cuò)】9、問(wèn)題:PowerdistanceinHofstede'sculturaldimensionsisroughlysimilartothevalueKluckhohncallshierarchy.選項(xiàng):A:對(duì)B:錯(cuò)答案:【錯(cuò)】10、問(wèn)題:Inacultureemphasizingmasculinity,itismorepossibleformentoplayanurturingrole.選項(xiàng):A:錯(cuò)B:對(duì)答案:【錯(cuò)】第五章單元測(cè)試1、問(wèn)題:Etiquetteissimplyshowingrespectforothers.選項(xiàng):A:對(duì)B:錯(cuò)答案:【錯(cuò)】2、問(wèn)題:Etiquettereferstotheguidelineforknowinghowtobehaveappropriatelyinallsituations.選項(xiàng):A:錯(cuò)B:對(duì)答案:【對(duì)】3、問(wèn)題:KissgreetingusuallyhappenbetweentwomenintheUnitedStates.選項(xiàng):A:對(duì)B:錯(cuò)答案:【錯(cuò)】4、問(wèn)題:It’sOKtowriteonsomeone’sbusinesscard.選項(xiàng):A:錯(cuò)B:對(duì)答案:【錯(cuò)】5、問(wèn)題:Ahandshakeshouldbefriendlyorrespectfulgesture,notashowofphysicalstrength.Soweshouldnotsqueezeother’shandtoohard.選項(xiàng):A:錯(cuò)B:對(duì)答案:【對(duì)】6、問(wèn)題:Beforeadishisserved,napkinscanbeplacedeitherontheplateorontheleftofforks.選項(xiàng):A:對(duì)B:錯(cuò)答案:【對(duì)】7、問(wèn)題:You’reinvitedtoabusinessdinner.Whendoyoutakeyournapkinfromthetableandplaceitonyourlap?選項(xiàng):A:Waitfortheoldestpersonatthetabletotakehisorhers.B:C:Waitforthehosttotakehisorhernapkinbeforetakingyours.D:Waitforalltheladiestotaketheirsbeforetakingyoursifyouareagentleman.答案:【W(wǎng)aitforthehosttotakehisorhernapkinbeforetakingyours.】8、問(wèn)題:Whichofthefollowingbehaviorisappropriateinabusinessdinner?選項(xiàng):A:Sipfromthesideofthespoonwheneatingsoup.B:Cutallthefoodinyourplateintosmallpieces.C:Usetheknifewithyourrighthand.D:Usethenapkintowipeyournose.答案:【Sipfromthesideofthespoonwheneatingsoup.;Usetheknifewithyourrighthand.】9、問(wèn)題:Whatarethebenefitsofhumorintheworkplace?選項(xiàng):A:Humorcanreducestress.B:Humorcanhelpsolveproblems.C:Humorcanhelppeopledeveloprapportwitheachother.D:Humorcanblocknegativeemotions.答案:【Humorcanreducestress.;Humorcanhelpsolveproblems.;Humorcanhelppeopledeveloprapportwitheachother.;Humorcanblocknegativeemotions.】10、問(wèn)題:InmanyAsiancountries,thewayyoutreatsomeone’sbusinesscardisareflectionof:選項(xiàng):A:Howseriousyouareabouttheoutcomeofthemeeting.B:Howmuchyourespectthemasaperson.C:Whatyouthinkoftheircountry.D:companyandtitle.答案:【Howseriousyouareabouttheoutcomeofthemeeting.;Howmuchyourespectthemasaperson.;Whatyouthinkoftheircountry.;companyandtitle.】第六章單元測(cè)試1、問(wèn)題:Insomehigh-contextcultures,publicdisplayofemotionsisasignofimmaturityandapotentialcauseofshametothegroup.選項(xiàng):A:錯(cuò)B:對(duì)答案:【對(duì)】2、問(wèn)題:Whetheraninternationalbusinessnegotiationsucceedsornotisnotonlydeterminedbythestrategiesandskillsusedinformalnegotiation,butalsocloselyrelatedtowhetherenoughcarefulpreparationh選項(xiàng):A:錯(cuò)B:對(duì)答案:【對(duì)】3、問(wèn)題:Intheopeningphase,theatmosphereistheonlyfactorweshouldconsider.選項(xiàng):A:錯(cuò)B:對(duì)答案:【錯(cuò)】4、問(wèn)題:Bargainingstrengthreferstothedegreeofmovementthatispossibleforeachpartywithrespecttoindividualissuesontheagenda.選項(xiàng):A:對(duì)B:錯(cuò)答案:【錯(cuò)】5、問(wèn)題:InsomeAsiancultures,theywillusecommunicationtoencourageharmony,preserveface,anddevelop________relationships.選項(xiàng):A:ShortrunB:Long-termC:Middle-termD:Short-term答案:【Long-term】6、問(wèn)題:Thepurposeofbargainingistosettlethedifferencesthatstandinthewayofanagreement.Settlingthedifferencesinvolves________.選項(xiàng):A:adjustmentandcompromiseB:aimsandobjectivesC:concessionandreappraisalD:high-contextandlow-context答案:【adjustmentandcompromise】7、問(wèn)題:Theproposalshouldbebasedonasoundanalysisofthebuyer’scurrentsituation,takingintoaccounto
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