客艙服務(wù)英語-知到答案、智慧樹答案

客艙服務(wù)英語-知到答案、智慧樹答案第一章單元測試1、問題：在面試空乘職位時，應(yīng)聘者應(yīng)當(dāng)強(qiáng)調(diào)自己善于溝通、有說服力能夠很好地進(jìn)行團(tuán)隊協(xié)作選項：A:對B:錯答案:【對】2、問題：一個儀表端莊、舉止得體的人，一般都會注意自我約束，并且做事有規(guī)律、責(zé)任心強(qiáng)。選項：A:對B:錯答案:【對】3、問題：航空公司面試的內(nèi)容包括以下幾點選項：A:綜合分析能力B:表達(dá)能力C:應(yīng)變能力D:團(tuán)隊協(xié)作能力E:儀表形象答案:【綜合分析能力;表達(dá)能力;應(yīng)變能力;團(tuán)隊協(xié)作能力;儀表形象】4、問題：Preparingfortheinterviewbypresentingaprofessionalappearanceandpracticingyourresponsetointerviewquestionsisessentialtodoingwellduringtheinterview.選項：A:錯B:對答案:【對】5、問題：.Donotbetheapplicantwhorushesintotheinterviewfiveminuteslate.選項：A:對B:錯答案:【對】6、問題：whenyoumeettheinterviewers,youcan選項：A:repeatnameB:repeatnumberC:Shakehands答案:【repeatname;repeatnumber;Shakehands】7、問題：Avoidusingnegativetermslike選項：A:"not"B:"never".C:"no"答案:【"not";"never".;"no"】8、問題：Endtheinterviewwithfriendly“goodbye”.選項：A:錯B:對答案:【對】9、問題：“前三分鐘印象值”對應(yīng)聘者獲得職位沒有作用helpyouwiththetablecloth?此句中，tablecloth指_____.選項：A:錯B:對答案:【錯】第二章單元測試1、問題：Directflightisalsocallednonstopflight.選項：A:對B:錯答案:【對】2、問題：同等艙位更改也同樣需要收取手續(xù)費(fèi)。選項：A:錯B:對答案:【錯】3、問題：哪些人退票不收取退票費(fèi)？選項：A:所有人B:革命傷殘軍人C:因公致殘的人民警察D:持嬰兒客票的旅客答案:【革命傷殘軍人;因公致殘的人民警察;持嬰兒客票的旅客】4、問題：Thevaliddocumentscanbeusedonselfcheck-inkiosksare_________.選項：A:IDCardB:PassportC:CreditCardD:Visa答案:【IDCard;Passport】5、問題：Thedimensionofthecheckedbaggageshouldbe_________.選項：A:20*30*40B:40*60*100C:10*20*30D:30*40*50答案:【40*60*100】6、問題：Petsmustbehealthyifyoutravelwiththem.選項：A:對B:錯答案:【對】7、問題：Thepetshavetotravelin_________.選項：A:BaggageB:cabinC:cargocompartments答案:【cargocompartments】8、問題：Thecarry-onluggageshouldbenomorethan5KG.選項：A:對B:錯答案:【對】9、問題：承運(yùn)人會對乘客的破損行李不負(fù)任何責(zé)任。選項：A:錯B:對答案:【錯】第三章單元測試1、問題：Passengersshouldreturnthe()andputdowntheir().選項：A:eyeshadowB:traytableC:seatbackD:headset答案:【traytable;seatback】2、問題：登機(jī)牌選項：A:boardingpassB:boardingcardC:boardinggateD:footrest答案:【boardingpass;boardingcard】3、問題：Ourplaneisflyingatan()of8000metres.選項：A:highB:lengthC:altitudeD:speed答案:【altitude】4、問題：Thecombinationofnumbersandletterslike15Contheboardingpassrepresentsthepassenger'sseatnumber.選項：A:錯B:對答案:【對】5、問題：Boardingpassusuallyincludespassenger's().選項：A:seatnumberB:boardinggateC:nameD:flightcode答案:【seatnumber;boardinggate;name;flightcode】第四章單元測試1、問題：“機(jī)上衛(wèi)生間有嬰兒護(hù)理板。”可以表達(dá)為“Thereisababycare-boardavailableinthelavatory."選項：A:錯B:對答案:【對】2、問題：Toserveunaccompaniedpassengers,youhaveto_____.選項：A:confirmthedestinationB:putthevalidin-flightdocumentsinplaceC:checkthebaggageD:getthenumberofcarry-on答案:【confirmthedestination;putthevalidin-flightdocumentsinplace;checkthebaggage;getthenumberofcarry-on】3、問題：howcanflightattendantsprovidemealstovisuallyimpairedpassengers？選項：A:Bywayoftouching.B:Bywayofclockindication.C:Bywayofspeaking.D:Bywayofdirection.答案:【Bywayofclockindication.】4、問題：Haveaseniorpassageronboard,you'dbetter_____.選項：A:takethetempreatureofseniorthepassenger.B:remindingtheseniorofthetemperature.C:bringcoffeeregualarlyforhim/her.D:remingdingthetimeoftheterminal.答案:【remindingtheseniorofthetemperature.】5、問題：Cantheflightattendantsaskwhetherthesickpassengerisaccompaniedorunaccompanied?選項：A:Both.C:No.答案:【】6、問題：登機(jī)牌選項：A:footrestB:boardinggateC:boardingcardD:boardingpass答案:【boardingcard;boardingpass】7、問題：Ourplaneisflyingatan()of8000metres.選項：A:lengthB:speedC:highD:altitude答案:【altitude】8、問題：Thecombinationofnumbersandletterslike15Contheboardingpassrepresentsthepassenger'sseatnumber.選項：A:錯B:對答案:【對】9、問題：Boardingpassusuallyincludespassenger's().選項：A:nameB:boardinggateC:flightcodeD:seatnumber答案:【name;boardinggate;flightcode;seatnumber】第五章單元測試1、問題：Ifthereisacomplaintfrompassengers,flightattendantsshouldfirstsaysorryandthendealwithit.選項：A:錯B:對答案:【對】2、問題：對于禁煙航班，在飛機(jī)延誤期間，乘客可以在飛機(jī)上吸煙。選項：A:對B:錯答案:【錯】3、問題：您的食宿將由我們航空公司負(fù)責(zé)?？梢员磉_(dá)為：Yourticketswillbearrangedbyourairline.選項：A:對B:錯答案:【錯】4、問題：機(jī)場周邊居民放風(fēng)箏不會引起飛機(jī)延誤。選項：A:對B:錯答案:【錯】5、問題：“抱緊、防撞”口令的英文表達(dá)為"BRACEFORIMPACT"。選項：A:對B:錯答案:【對】6、問題：Pleaseremoveallsharpobjects,suchaseyeglasses,dentures?/?dent??rz/?pens。其中“sharpobjects”指鋒利物品。選項：A:對B:錯答案:【對】7、問題：Ijustsmelledthesmellofburning.這句話的意思是“我問道有燒焦的味道?！边x項：A:錯B:對答案:【對】8、問題：別