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Copyright?2012PearsonEducation,Inc.

AdvertisingResearch:TheoryandPractice,2e(Davis)

Chapter1TheNatureandProcessofAdvertisingResearch

1)Successfuladvertisingplanningalwaysbuildsuponaresearch-drivenanalysisofthemarketplace.

Answer:TRUE

PageRef:3

Difficulty:Easy

LearningObj.:LO1

Classification:Conceptual

2)Thequestion:"Whatarekeytrendsinthecompetitiveenvironment?"ismostrelatedtowhattypeofresearch?

A)Market

B)Consumer

C)Creative

D)Media

E)Domain-centered

Answer:A

PageRef:3

Difficulty:Moderate

LearningObj.:LO1

Classification:Application

AACSBStandard:ReflectiveThinkingSkills

3)Thequestion:"Whatarechangesinteenattitudesoverthepastfiveyears?"ismostrelatedtowhattypeofresearch?

A)Market

B)Consumer

C)Creative

D)Media

E)Domain-centered

Answer:B

PageRef:3

Difficulty:Moderate

LearningObj.:LO1

Classification:Application

AACSBStandard:ReflectiveThinkingSkills

4)Thequestion:"Howdoperceptionsofourbranddifferamongusersandnonusers?"ismostrelatedtowhattypeofresearch?

A)Market

B)Consumer

C)Creative

D)Media

E)Domain-centered

Answer:B

PageRef:3

Difficulty:Moderate

LearningObj.:LO1

Classification:Application

AACSBStandard:ReflectiveThinkingSkills

5)Thequestion:"Whichadhasthegreatestpotentialtoturnnonusersintousers?"ismostrelatedtowhattypeofresearch?

A)Market

B)Consumer

C)Creative

D)Media

E)Domain-centered

Answer:C

PageRef:6

Difficulty:Moderate

LearningObj.:LO1

Classification:Application

AACSBStandard:ReflectiveThinkingSkills

6)Thequestion:"Howmuchareourcompetitorsspendingontheirsocialmediacampaigns?"ismostrelatedtowhattypeofresearch?

A)Market

B)Consumer

C)Creative

D)Media

E)Domain-centered

Answer:D

PageRef:7

Difficulty:Moderate

LearningObj.:LO1

Classification:Application

AACSBStandard:ReflectiveThinkingSkills

7)ThetextreferstosegmentationresearchconductedbyForresterResearch.Thissegmentationdividedthepopulationintermsof________.

A)useofmobilephoneapplications

B)amountoftimespentexclusivelyonFacebook

C)numberofTwitterfollowers

D)engagementwithsocialtechnologiesandmedia

E)amountofadvertisingexposure

Answer:D

PageRef:5

Difficulty:Moderate

LearningObj.:LO1

Classification:Conceptual

AACSBStandard:ReflectiveThinkingSkills

8)Maryisjustbecomingengagedwithsocialmedia.ShehasaFacebookpageandsheregularlyvisitssocialnetworkingsites.ForresterResearchwouldclassifyMaryasa________.

A)critic

B)collector

C)joiner

D)spectator

E)creator

Answer:C

PageRef:5

Difficulty:Moderate

LearningObj.:LO1

Classification:Conceptual

AACSBStandard:AnalyticSkills

9)A________statementpresentstheagency'sandclient'sviewsofthemarketplacenichetheybelievetheproductcanmostsuccessfullyfill.

A)creativity

B)proactivemessage

C)positioning

D)motivational

E)expositional

Answer:C

PageRef:6

Difficulty:Moderate

LearningObj.:LO1

Classification:Conceptual

10)Whattypeofactivityclearlypresentskeyresearchinformationinawaythatallowsadvertiserstounderstandnotonlythe"what"butalsothe"why"ofinterrelatedresearchfindingsandinsights?

A)Syntheticanalysis

B)Signaldetection

C)Synthesis

D)Scientiaanalysis

E)Discriminativeanalysis

Answer:C

PageRef:7

Difficulty:Moderate

LearningObj.:LO1

Classification:Conceptual

AACSBStandard:ReflectiveThinkingSkills

11)MilwardBrown's"DynamicTrackingStudy"helpsadvertisersunderstandthestrengthsandweaknessesofanadvertisingcampaign________.

A)beforeitisplacedinthemarketplace

B)whileitisrunninginthemarketplace

C)afterithasruninthemarketplace

D)initsearlystagesofdevelopment

E)fromtheclient'sperspective

Answer:A

PageRef:6

Difficulty:Easy

LearningObj.:LO1

Classification:Conceptual

12)Thesynthesisofresearchfindingsleadstoadeterminationof________.

A)tacticsandactions

B)theresearchbudget

C)researchtiming

D)theselectionofafieldservice

E)questionnairelength

Answer:A

PageRef:8

Difficulty:Easy

LearningObj.:LO1

Classification:Conceptual

13)Atanadvertisingagency,onlyindividualsintheresearchdepartmentareconcernedwithresearchfindings.

Answer:FALSE

PageRef:9

Difficulty:Easy

LearningObj.:LO1

Classification:Conceptual

14)JohnworksintheNewWaveAdvertisingAgencyresearchdepartment.Johnhasbeenaskedtodesignaverysophisticatedresearchstudyusingadesignandquestioningtechniquewithwhichheisunfamiliar.Johnismostlikelytoturntoa________forassistance.

A)mediaconsultingcompany

B)researchspecialist

C)fieldservice

D)tradeorganization

E)researchadvocate

Answer:B

PageRef:9

Difficulty:Moderate

LearningObj.:LO2

Classification:Application

AACSBStandard:ReflectiveThinkingSkills

15)JohnworksintheNewWaveAdvertisingAgencyresearchdepartment.Johnhasbeenaskedtoprepareapresentationforseniormanagementthatfocusesonhowindividualsrespondtorichmediaadvertising.Johnismostlikelytoturntoa________forassistance.

A)mediaconsultingcompany

B)researchspecialist

C)fieldservice

D)syndicatedresearchcompany

E)proprietaryresearchcompany

Answer:A

PageRef:10

Difficulty:Moderate

LearningObj.:LO2

Classification:Application

AACSBStandard:ReflectiveThinkingSkills

16)TheInteractiveAdvertisingBureauisanexampleofa________.

A)mediaconsultingcompany

B)researchspecialist

C)fieldservice

D)tradeorganization

E)syndicatedresearchcompany

Answer:D

PageRef:10

Difficulty:Easy

LearningObj.:LO2

Classification:Conceptual

17)Whichofthefollowingismostlikelytoprovideresearchdataonasubscriptionbasis?

A)Customresearchsupplier

B)Syndicatedresearchsupplier

C)Internalresearchsupplier

D)Externalresearchsupplier

E)Alloftheaboveareequallylikely

Answer:B

PageRef:9

Difficulty:Moderate

LearningObj.:LO2

Classification:Conceptual

18)ImaginethattheAAAagencyneedstosurvey500individuals.Whichofthefollowingcouldtheagencyturntofordatacollection?

A)Fieldservice

B)Fieldanalyst

C)Mediacompany

D)Syndicatedresearchcompany

E)Alloftheaboveareequallyappropriatechoices

Answer:A

PageRef:10

Difficulty:Moderate

LearningObj.:LO2

Classification:Conceptual

19)Thefirststageintheprocessofadvertisingresearchis________.

A)preliminarydiscussionsandagreements

B)planninganddatacollection

C)analysis

D)synthesis

E)tacticsandactions

Answer:A

PageRef:12

Difficulty:Easy

LearningObj.:LO3

Classification:Conceptual

20)Whencreatingthecompleteproblemstatement,whichsteptakesplaceatthesametimeas"Defineproblem?"

A)Selectfieldservice

B)Justifyresearch

C)Setresearchtiming

D)Setresearchbudget

E)Selectindividualtohaveprimaryresponsibilityforproject

Answer:B

PageRef:13

Difficulty:Easy

LearningObj.:LO3

Classification:Conceptual

21)Yourclientcomestoyouandsays:"Weneedresearchtodeterminechangesinconsumers'attitudestowardourbrandandourthreeprimarycompetitors."Thefirstquestionyoushouldasktheclientis:

A)Whoareyourthreeprimarycompetitors?

B)Howlongdowehavetocollectthisinformation?

C)Howisthisinformationgoingtobeused?

D)Whatisthebudget?

E)Whodoyouthinkisthebestpersontoplantheresearch?

Answer:C

PageRef:14

Difficulty:Difficult

LearningObj.:LO4

Classification:CriticalThinking

AACSBStandard:ReflectiveThinkingSkills

22)Thecreationofacompleteproblemstatementisanoptionalpartoftheresearchplanningprocess.

Answer:FALSE

PageRef:13

Difficulty:Easy

LearningObj.:LO4

Classification:Conceptual

23)Research-relatedproblemstatementsarisefromdifferentresearchneeds.Howmanyofthestatementsshownbelowreflectatypeofproblemstatement?

-thereisaneedtoevaluatethe"goodness"ofalternativeactions

-thereisaneedtocomparethecurrentresearchbudgettoprior,similarstudies

-thereisaneedtoidentifyproblemsandopportunities

-thereisaneedtobroadenunderstandingoftheconsumerormarketplace

A)0

B)1

C)2

D)3

E)4

Answer:D

PageRef:14-15

Difficulty:Difficult

LearningObj.:LO4

Classification:Application

AACSBStandard:ReflectiveThinkingSkills

24)Problemdefinitionsreflectthedifferencebetweenwhatisknownandwhatneedstobeknowninordertoreduceuncertaintyandincreaseconfidenceindecisionsreached.

Answer:TRUE

PageRef:15

Difficulty:Easy

LearningObj.:LO4

Classification:Conceptual

25)Acompleteproblemstatementcontainsaproblemdefinition,ajustificationfortheresearchand________.

A)thecostoftheresearch

B)thetimingoftheresearch

C)theclientoragencyapprovaltoconducttheresearch

D)thespecificationofinformationalneeds

E)thenameofthepersonsupervisingtheresearch

Answer:D

PageRef:16

Difficulty:Moderate

LearningObj.:LO4

Classification:Conceptual

26)________researchexaminesdatagatheredbyothersforaresearchneedotherthanthecurrentone.

A)Primary

B)Secondary

Answer:B

PageRef:17

Difficulty:Easy

LearningObj.:LO3

Classification:Conceptual

27)Whenyouuselibraryresourcestoansweraclientneedyouareconducting________research.

A)primary

B)seconday

Answer:B

PageRef:17

Difficulty:Easy

LearningObj.:LO3

Classification:Conceptual

28)Allprimaryresearchisquantitative.

Answer:FALSE

PageRef:18

Difficulty:Difficult

LearningObj.:LO3

Classification:CriticalThinking

29)Adeterminationofresearchcostandtimingestimatesshouldalwayscomeaftertheselectionofthedatacollectionmethod.

Answer:TRUE

PageRef:18

Difficulty:Moderate

LearningObj.:LO4

Classification:Conceptual

30)Whatisthefirststepinthe"ResearchPlanninganddataCollection"process?

A)Specifytypeofresearch

B)Determinesamplingplan

C)Selectdatacollectionmethod

D)Estimatecostandtiming

E)Obtainapprovals

Answer:A

PageRef:18

Difficulty:Moderate

LearningObj.:LO4

Classification:Conceptual

31)Samplesizeisonlyaconsiderationinquantitativeresearch.

Answer:FALSE

PageRef:19

Difficulty:Moderate

LearningObj.:LO4

Classification:CriticalThinking

AACSBStandard:ReflectiveThinkingSkills

32)Whattypeofresearchprimarilyusesopen-endedprobingquestions?

A)Qualitative

B)Quantitative

Answer:A

PageRef:19

Difficulty:Moderate

LearningObj.:LO4

Classification:Conceptual

33)In-depthpersonalinterviewsandfocusgroupsarerepresentativeofwhattypeofresearch?

A)Qualitative

B)Quantitative

Answer:A

PageRef:19

Difficulty:Moderate

LearningObj.:LO4

Classification:Conceptual

34)Physiologicalandsurveyresearcharerepresentativeofwhattypeofresearch?

A)Qualitative

B)Quantitative

Answer:B

PageRef:19

Difficulty:Moderate

LearningObj.:LO4

Classification:Conceptual

35)Quantitativeresearchisbestusedtocollectbackgroundinformationinanareawherelittleisalreadyknown.

Answer:FALSE

PageRef:19

Difficulty:Moderate

LearningObj.:LO4

Classification:Conceptual

36)________researchistherecordingofobjects,events,situations,orpeople'sbehaviors.

A)Observation

B)Physiological

C)Survey

Answer:A

PageRef:19

Difficulty:Easy

LearningObj.:LO4

Classification:Conceptual

37)Whattypeofsampleincludesindividualswhoarenotselectedstrictlybychancefromtheuniverseofinterest?

A)Probability

B)Nonprobability

Answer:B

PageRef:20

Difficulty:Moderate

LearningObj.:LO4

Classification:Conceptual

38)Theadvertisingresearchbudgetshouldalwaysbesetpriortodeterminationofsamplesize.

Answer:FALSE

PageRef:18

Difficulty:Moderate

LearningObj.:LO4

Classification:Conceptual

39)Whichpartoftheresearchproposalcontainsabriefsynopsisofthekeypointsfromeachofthemoredetailedsectionsoftheproposal?

A)ExecutiveSummary

B)Background

C)ProblemStatement

D)Appendix

E)Methodology

Answer:A

PageRef:22

Difficulty:Moderate

LearningObj.:LO4

Classification:Conceptual

40)Whichpartoftheresearchproposalcontainsabriefstatementofthesituationalandinformationalneedsthatledtothedecisiontoconducttheresearch?

A)ExecutiveSummary

B)Background

C)ProblemStatement

D)Appendix

E)Methodology

Answer:B

PageRef:22

Difficulty:Moderate

LearningObj.:LO4

Classification:Conceptual

41)Theresearchproposalprovidesanimportantlastopportunityformanagementtocontributetheirthoughtstotheresearchprocess.

Answer:FALSE

PageRef:22

Difficulty:Moderate

LearningObj.:LO4

Classification:Conceptual

42)Whenconductingdataanalysis,itisalwaysmoreimportanttofocusonthedetailsratherthanthelargerpatternsandtrends.

Answer:FALSE

PageRef:23

Difficulty:Moderate

LearningObj.:LO4

Classification:Application

43)TheVERBcampaignwasacommunicationcampaigndesignedtoincrease________physicalactivity.

A)teens'

B)adults'

C)tweens'

D)onlygirls'

E)onlyboys'

Answer:B

PageRef:24

Difficulty:Easy

LearningObj.:LO3

Classification:Conceptual

44)ResearchplayedonlyalimitedroleinthedevelopmentoftheVERBcampaign.

Answer:FALSE

PageRef:25

Difficulty:Easy

LearningObj.:LO4

Classification:Conceptual

45)Explaintheimportanceofthe"synthesis"stepintheresearchprocess.

Answer:Thesynthesisofresearchinformationisimportantbecauseitallowsanadvertisertobetterseetheinterrelationshipsamongdiversetypesandsourcesofinformation.

PageRef:7

Difficulty:Difficult

LearningObj.:LO4

Classification:CriticalThinking

46)Whydoesonehavetobecautiousinusingresearchobtainedfromatradeassociation?

Answer:Theresearchmaybebiasedbecausetradeorganizationsareadvocacygroups.

PageRef:10

Difficulty:Difficult

LearningObj.:LO2

Classification:CriticalThinking

47)Listthreedifferenttypesofproblemstatements.

Answer:(1)thesele

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