肯錫供應(yīng)鏈管理流程與績(jī)效(英文原版)課件

KenxiSupplyChainManagementProcessandPerforma目錄CONTENTSOverviewofSupplyChainManagementSupplyChainManagementProcessPerformanceevaluationofsupplychainmanagementSupplychainoptimizationstrategyCaseanalysisandpracticeSummaryandOutlook01OverviewofSupplyChainManagementCHAPTERVSSupplychainmanagement(SCM)isamanagementprocessthatinvolvesthecoordinationandintegrationofsupplychainactivitiestoachieveoptimalperformanceandefficiency.ImportanceSCMiscrucialforbusinessestoachievecompetitiveadvantage,improvecustomersatisfaction,reducecosts,andincreaseprofitability.DefinitionDefinitionandImportanceSCMisdirectlylinkedtoenterpriseperformance,asitaffectsallaspectsofabusiness,includingoperations,strategy,andfinance.EffectiveSCMpracticescansignificantlyimproveenterpriseperformancebyoptimizingresourceutilization,enhancingcollaboration,andreducingrisks.ConnectionImpactSupplyChainManagementandEnterprisePerformanceDigitalizationWiththeincreasinguseoftechnologyinsupplychains,digitalizationhasbecomeakeytrend,enablingreal-timedataexchangeandimprovedvisibility.SustainabilityEnvironmentalandsocialresponsibilityhavebecomeintegraltosupplychainmanagement,withcompaniesstrivingtoachievesustainabilitygoals.GlobalizationAstheworldbecomesmoreinterconnected,globalsupplychainsarebecomingmorecomplexandcriticaltobusinesssuccess.TheDevelopmentTrendsofSupplyChainManagement02SupplyChainManagementProcessCHAPTERABCDDemandforecastingandplanning需求預(yù)測(cè)與計(jì)劃預(yù)測(cè)未來(lái)市場(chǎng)需求，制定相應(yīng)的生產(chǎn)和銷售計(jì)劃，確保供應(yīng)鏈的平穩(wěn)運(yùn)行。需求計(jì)劃調(diào)整根據(jù)實(shí)際銷售情況及時(shí)調(diào)整需求計(jì)劃，以適應(yīng)市場(chǎng)變化。市場(chǎng)調(diào)研與分析通過(guò)市場(chǎng)調(diào)研了解消費(fèi)者需求、競(jìng)爭(zhēng)對(duì)手情況以及行業(yè)趨勢(shì)，為需求預(yù)測(cè)提供依據(jù)。協(xié)同計(jì)劃與預(yù)測(cè)與供應(yīng)商、分銷商等合作伙伴共同制定需求計(jì)劃，提高預(yù)測(cè)準(zhǔn)確性。選擇合適的供應(yīng)商，評(píng)估其供貨能力、質(zhì)量、價(jià)格等方面的表現(xiàn)。供應(yīng)商選擇與評(píng)估簽訂采購(gòu)合同，明確雙方權(quán)利義務(wù)，確保采購(gòu)活動(dòng)的合法性和規(guī)范性。采購(gòu)合同管理根據(jù)生產(chǎn)計(jì)劃和庫(kù)存情況制定合理的采購(gòu)策略，確保原材料的及時(shí)供應(yīng)。采購(gòu)策略制定與供應(yīng)商建立長(zhǎng)期合作關(guān)系，通過(guò)溝通、協(xié)商解決合作中的問(wèn)題，提高供應(yīng)鏈的穩(wěn)定性。供應(yīng)商關(guān)系維護(hù)01030204ProcurementandSupplierManagement根據(jù)生產(chǎn)計(jì)劃和銷售預(yù)測(cè)制定合理的庫(kù)存計(jì)劃，控制庫(kù)存水平，避免積壓和浪費(fèi)。庫(kù)存規(guī)劃與控制定期進(jìn)行庫(kù)存盤點(diǎn)，及時(shí)調(diào)整庫(kù)存結(jié)構(gòu)，確保庫(kù)存數(shù)據(jù)的準(zhǔn)確性。庫(kù)存盤點(diǎn)與調(diào)整設(shè)置庫(kù)存預(yù)警線，當(dāng)庫(kù)存量低于預(yù)警線時(shí)及時(shí)補(bǔ)貨，保證生產(chǎn)的連續(xù)性。庫(kù)存預(yù)警與補(bǔ)貨通過(guò)合理的庫(kù)存管理降低庫(kù)存成本，提高庫(kù)存周轉(zhuǎn)率。庫(kù)存優(yōu)化與降低成本Inventorymanagement規(guī)劃合理的物流網(wǎng)絡(luò)布局，確保貨物高效流轉(zhuǎn)。物流網(wǎng)絡(luò)規(guī)劃根據(jù)貨物特性和運(yùn)輸需求選擇合適的運(yùn)輸方式，提高運(yùn)輸效率。運(yùn)輸方式選擇建立物流信息管理系統(tǒng)，實(shí)現(xiàn)貨物信息的實(shí)時(shí)更新和共享。物流信息管理通過(guò)合理安排運(yùn)輸、倉(cāng)儲(chǔ)等環(huán)節(jié)降低物流成本，提高物流效益。物流成本控制LogisticsandTransportationManagement對(duì)退貨、維修等逆向物流活動(dòng)進(jìn)行管理，確保其有序進(jìn)行。逆向物流管理回收與再利用環(huán)保法規(guī)遵循逆向物流成本分析對(duì)可回收利用的物品進(jìn)行回收處理，減少資源浪費(fèi)。遵循相關(guān)環(huán)保法規(guī)，確保逆向物流活動(dòng)的合法性。分析逆向物流成本，尋求降低成本的途徑，提高整體供應(yīng)鏈效益。Reverselogisticsandrecycling03PerformanceevaluationofsupplychainmanagementCHAPTERKeyPerformanceIndicators(KPIs)Thesearethemostimportantmetricsusedtomeasuretheperformanceofthesupplychain.Theyincludeleadtime,inventoryturns,fillrate,andcustomersatisfaction.DataCollectionAccurateandreliabledataisessentialforeffectiveKPImeasurement.Datashouldbecollectedonaregularbasisandshouldcoverallareasofthesupplychain.BenchmarkingComparingKPIswithindustrystandardsorbest-in-classcompaniescanhelpidentifyareasforimprovement.KPIindicatorsystemTheBalancedScorecardalignsthesupplychainstrategywiththeoverallbusinessstrategy.Itensuresthatalldepartmentsandfunctionsareworkingtowardsthesamegoals.TheBalancedScorecardincludesfinancial,customer,internalbusinessprocesses,andlearningandgrowthmeasures.Itprovidesacomprehensiveviewofperformanceacrossallareasofthesupplychain.RegularreviewsandupdatestotheBalancedScorecardprovidefeedbackonperformanceandidentifyareasforimprovement.StrategyAlignmentMeasuresFeedbackandContinuousImprovementBalancedScorecard要點(diǎn)三RiskIdentificationIdentifyingpotentialriskstothesupplychainiscrucial.Theseriskscanincludenaturaldisasters,supplierinsolvency,andchangesindemandorregulations.要點(diǎn)一要點(diǎn)二MitigationStrategiesImplementingmitigationstrategiessuchasdiversifyingsuppliers,developingcontingencyplans,andmaintaininggoodrelationshipswithsupplierscanhelpreducetheimpactofrisks.ContinuousMonitoringThesupplychainshouldbecontinuouslymonitoredtoidentifyanyemergingrisksandtoensurethatmitigationstrategiesareeffective.要點(diǎn)三Supplychainriskmanagement04SupplychainoptimizationstrategyCHAPTERLeanSCMisasupplychainmanagementapproachthatemphasizestheeliminationofwasteandthecontinuousimprovementofefficiency.Itfocusesontheidentificationandremovalofbottlenecksandotherinefficienciesinthesupplychain,enablingfaster,morecost-effectiveproduction.KeyprinciplesofLeanSCMincludetheidentificationofvalue-addingactivities,theeliminationofnon-value-addingactivities,thereductionofleadtimes,andtheimprovementofinformationflow.LeanSCMcanbeappliedtobothmanufacturingandservicesupplychains,andittypicallyinvolvesaculturalchangewithintheorganizationtoencourageopencommunication,collaboration,andproblem-solving.LeanSCMCPFRisacollaborativeapproachtosupplychainmanagementthatinvolvestheintegrationofplanning,forecasting,andreplenishmentactivitiesamongretailers,manufacturers,andothersupplychainpartners.ThegoalofCPFRistoimprovedemandaccuracy,reduceoverstockingandout-of-stocksituations,andenhancetheoverallperformanceofthesupplychain.CPFRtypicallyinvolvestheuseofadvancedtechnology,suchasenterpriseresourceplanning(ERP)systemsanddataanalyticstools,tocollectandanalyzesalesdataandotherrelevantinformation.010203CollaborativePlanning,Forecasting,andReplenishment(CPFR)Toachievecontinuousimprovementandagility,supplychainprofessionalsmustbewillingtoembracechange,seekfeedbackfrominternalandexternalstakeholders,andimplementinnovativesolutionsthatimproveefficiencyandresponsiveness.Continuousimprovementisaphilosophythatemphasizesthecontinuouspursuitofexcellencethroughtheidentificationandeliminationofwaste,theimprovementofprocesses,andtheenhancementofcustomersatisfaction.Anagilesupplychainisabletoquicklyadapttochangesindemand,marketconditions,andothervariables.Ittypicallyinvolvesahighlevelofcollaborationandinformationsharingamongsupplychainpartners.ContinuousimprovementandagilesupplychainGreenSupplyChainManagementGreenSupplyChainManagement(GSCM)isanapproachthatintegratesenvironmentalsustainabilityintoallaspectsofthesupplychain,includingprocurement,production,transportation,warehousing,anddistribution.GSCMaimstominimizeenvironmentalimpactswhilemeetingbusinessobjectives,suchascostreductionandimprovedperformance.Ittypicallyinvolvestheuseofsustainablematerials,energy-efficienttechnologies,andenvironmentallyfriendlypackaging.ToimplementGSCMeffectively,supplychainprofessionalsmustworkcloselywithsuppliers,customers,andotherstakeholderstoidentifyopportunitiesforenvironmentalimprovementandcollaborateonsolutionsthatarebothenvironmentallyresponsibleandeconomicallyfeasible.05CaseanalysisandpracticeCHAPTER優(yōu)化實(shí)踐通過(guò)分析一個(gè)跨國(guó)公司的供應(yīng)鏈優(yōu)化實(shí)踐，了解其在采購(gòu)、生產(chǎn)、物流等方面的改進(jìn)措施，以及如何實(shí)現(xiàn)整體供應(yīng)鏈的協(xié)同和效率提升。SupplyChainOptimizationPracticeofaMultinationalCompany電子商務(wù)物流研究某個(gè)知名電商平臺(tái)的物流配送體系，探討其倉(cāng)儲(chǔ)、配送、信息管理等方面的特點(diǎn)和優(yōu)勢(shì)，以及如何應(yīng)對(duì)業(yè)務(wù)高峰期的物流壓力。Thelogisticsdistributionsystemofacertaine-commerceplatformCollaborativeManagementofSuppliersinaManufacturingEnterprise供應(yīng)商協(xié)同分析一個(gè)制造企業(yè)如何與供應(yīng)商進(jìn)行協(xié)同管理，包括供應(yīng)商選擇、合作模式、信息共享等方面的策略和實(shí)踐，以及如何通過(guò)協(xié)同管理提高供應(yīng)鏈的可靠性和響應(yīng)速度。06SummaryandOutlookCHAPTERTheFutureDevelopmentTrendsofSupplyChainManagementEnvironmentalandsocialresponsibilitywillbecomeincreasinglyimportantinsupplychainmanagement,withafocusonsustainableproductionandoperations.SustainabilityWiththedevelopmentoftechnology,supplychainmanagementwillbecomemoredigitalized,improvingefficiencyandreducingcosts.DigitizationAsconsumerdemandbecomesmorepersonalized,supplychainmanagementwillneedtoadapttomeettheseindividualneeds.PersonalizationAdoptinginnovativetechnologiesEnterpriseswillembracenewtechnologies,suchasblockchain,AI,andIoT,toimprovesupplychainefficiencyandvisibility.BuildingresilientsupplychainsInord