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FunctionallanguageforBULATSWriting
BrainstormatleasttwophrasesforeachofthetypicalBULATSWritingfunctionsbelow.
1.Askingforpermission
2.Givinginstructions
3.Predictinganddescribingfuturepossibilities
4.Makingsuggestions/recommendations
5.Expressingneedsandwants
6.Mentioningproblems
7.Givingreasons
8.Suggestingappointments/meetings
9.Inviting
10.Makingoffers
11.Makingenquiries/Askingforinformation
12.Makingcomplaints
Belowtherearetwosectionsforeachcategoryabove.Matchthemtotheheadings.
...doesn'twork.
...isbroken.
...istotallymessedup.
Canyoufillmeinon...?
Ineedinfoabout...
Idon'thaveaclueabout...Doyouknowanythingaboutthis?
Areyoutherightpersontoaskabout...?
Iwasnotsatisfiedwith...
Unfortunately,itdidnotmeetthehighstandardsthatIexpected.
Dothesethings:
Don'tforgetto...
Itdefinitelywill/will/willprobably/might/could/probablywon't/certainlywon't
happenThereisa35%chanceofthishappening.
Iconfidentlypredict
that...Wearesureto
see...
...inthenextquarter/inthecomingyear/bytheendofthisfinancial
yearThereisnodoubtinmymindthat...
Itisstronglyrecommendedthat...
Ourchiefrecommendationisthat...
Inordertorespondtothis,thecompanyshould/must...
....verysoon/incrediblysoon/inthenextcoupleofdays/soonerthanyou'dthink..
It'llhappen-justyouwaitandsee...
Trustme,it'llhappenforsure.
Whydon'tyou(try)...?
IfIwasyou,I'd...
Itisessentialthat...
Ifatallpossible,Iwouldliketo...
Thereisaneedfor...
...isnecessary.
Thereisalackof...
IsitokayifI...?
CanI...?
AmIallowedto...?
Thefirstthingyouneedtodois...
Thesecondpartoftheprocessis...
Afterthat,...
Inordertoprepare,youhaveto...
Ireallyneed...
Iwantto...
...ismissing.
Oneissueisthat...
Afurtherproblemis...
Themainshortcomingis...
Onemajordisadvantageis...
Thecurrent...isnotacceptablebecause...
Thisisbecause...
Themainreasonforthisis...
As........
Iamavailable...
...ifthatisconvenientwithyou.
Iamfree...
...isbestforme
DoyoumindifI...?
DoIhaveyourpermissionto...?
Mightitbepossibleformeto...?
Doyoufancy...(withme/us)?
Howabout...withme/us?
PleaseletmeknowifIcanbeofanyassistance.
Wewouldliketoofferyou...
Letmeknowifyouwantmetolendyouahand(with...)
Doyouwantanyhelp(with...)?
Couldyoupossiblytellmesomethingabout...?
Iamwritingtoenquireabout...
...wasterrible/rubbish.
Iwanttocomplainabout...
Iamveryangryabout...
...,cos...
Ifyouwanttoknowwhy,it'sbecause...
Idon'tsupposeyouwouldbyanychanceliketo...(withme/us),wouldyou?
I'dliketoinviteyouto...
Pleasefindenclosedyourinvitationto...
Itwouldbeourgreatpleasureifyoucouldattend...
Whatarethedifferencesbetweenthetwosectionsforeachheading?
Howcouldyourespondtothethingsabove(inbothlevelsofformality)?
Matchtheresponsesbelowtothesectionsabove.(Notallsectionsabovearecovered).
Inanswertoyourfirstquestion,...
Youalsoaskedmeabout...
Ifyouneedanyfurtherinformation,pleasedonothesitatetocontactme.
Wewillattempttoimplementyoursuggestionsbytheendofthisquarter.
Thankyouforyoursuggestion,but...
Thatmightworkinsomecircumstances,but...
Sorryaboutthat.
It'snotmy/ourfault.
Thanks.I'llgiveitatry.
Soundslikeitmightwork.
Thatwouldneverwork.Notahope.
Wearesorrytohearaboutthetroubleyouhadwith...
Wewouldliketoapologiseforanyinconveniencecaused.
Here'stheinfoyouaskedfor.
Hopethathelps.
That'sokay,I'vegotitsortednow.
Noneed,thanks.
Itwillbemygreatpleasuretoattend.
Thankforinvitingmeto....Unfortunately,...
I'dloveto,butIcan'tmakeit.
Thatsoundsgreat.Seeyouthere!
Seeyouthen.
Ihaveanother...atthattime.Howabout...?
Thankyouforyourkindoffer.Thatwillbeagreathelp.
Thanksforyourkindoffer,but...
Ilookforwardtoseeingyouthen.
Thankyouforinvitingmeto...
I'mafraidIhaveapreviousarrangementatpreciselythattime.Wouldyoubyany
chancealsobefree...?
Answerkey
1.Askingforpermission
DoyoumindifI...?
DoIhaveyourpermissionto...?
Mightitbepossibleformeto...?
IsitokayifI...?
CanI...?
AmIallowedto...?
2.Givinginstructions
Thefirstthingyouneedtodois...
Thesecondpartoftheprocessis...
Afterthat,...
Inordertoprepare,youhaveto...
Dothesethings:
Don'tforgetto...
3.Predictinganddescribingfuturepossibilities
Itdefinitelywill/will/willprobably/might/could/probablywon't/certainlywon't
happenThereisa35%chanceofthishappening.
Iconfidentlypredictthat...
Wearesuretosee...
...inthenextquarter/inthecomingyear/bytheendofthisfinancial
yearThereisnodoubtinmymindthat...
....verysoon/incrediblysoon/inthenextcoupleofdays/soonerthanyou'dthink..
It'llhappen-justyouwaitandsee...
Trustme,it'llhappenforsure.
4.Makingsuggestions/recommendations
Itisstronglyrecommendedthat...
Ourchiefrecommendationisthat...
Inordertorespondtothis,thecompanyshould/must...
Whydon'tyou(try)...?
IfIwasyou,I'd...
5.Expressingneedsandwants
Itisessentialthat...
Ifatallpossible,Iwouldlike
to...Thereisaneedfor...
...isnecessary.
Thereisalackof...
Ireallyneed...
Iwantto...
...ismissing.
6.Mentioningproblems
Oneissueisthat...
Afurtherproblemis...
Themainshortcomingis...
Onemajordisadvantageis...
Thecurrent...isnotacceptablebecause...
...doesn'twork.
...isbroken.
...istotallymessedup.
7.Givingreasons
Thisisbecause...
Themainreasonforthis
is...As.........
…,'cos…
Ifyouwanttoknowwhy,it'sbecause...
8.Suggestingappointments/meetings
Iamavailable...
...ifthatisconvenientwithyou.
Iamfree...
...isbestforme
9.Inviting
Idon'tsupposeyouwouldbyanychanceliketo...(withme/us),wouldyou?
I'dliketo(formally)inviteyouto...
Pleasefindenclosedyourinvitationto...
Itwouldbeourgreatpleasureifyoucouldattend...
Doyoufancy...(withme/us)?
Howabout...withme/us?
10.Makingoffers
PleaseletmeknowifIcanbeofanyassistance.
Wewouldliketoofferyou...
Letmeknowifyouwantmetolendyouahand(with...)
Doyouwantanyhelp(with...)?
11.Makingenquiries/Askingforinformation
Couldyoupossiblytellmesomethingabout...?
Iamwritingtoenquireabout...
Canyoufillmeinon...?
Ineedinfoabout...
Idon'thaveaclueabout...Doyouknowanythingaboutthis?
Areyoutherightpersontoaskabout...?
12.Makingcomplaints
Iwasnotsatisfiedwith...
Unfortunately,itdidnotmeetthehighstandardsthatIexpected.
...wasterrible/rubbish.
Iwanttocomplainabout...
Iamveryangryabout...
13.Respondingtosuggestions
Wewillattempttoimplementyoursuggestionsbytheendofthisquarter.
Thankyouforyoursuggestion,but...
Thatmightworkinsomecircumstances,but...
Thanks.I'llgiveitatry.
Soundslikeitmightwork.
Thatwouldneverwork.Notahope.
14.Respondingtocomplaints
Wearesorrytohearaboutthetroubleyouhadwith...
Wewouldliketoapologiseforanyinconveniencecaused.
Sorryaboutthat.
It'snotmy/ourfault.
15.Givinginformation/Answeringquestions
Inan
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