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FunctionallanguageforBULATSWriting

BrainstormatleasttwophrasesforeachofthetypicalBULATSWritingfunctionsbelow.

1.Askingforpermission

2.Givinginstructions

3.Predictinganddescribingfuturepossibilities

4.Makingsuggestions/recommendations

5.Expressingneedsandwants

6.Mentioningproblems

7.Givingreasons

8.Suggestingappointments/meetings

9.Inviting

10.Makingoffers

11.Makingenquiries/Askingforinformation

12.Makingcomplaints

Belowtherearetwosectionsforeachcategoryabove.Matchthemtotheheadings.

...doesn'twork.

...isbroken.

...istotallymessedup.

Canyoufillmeinon...?

Ineedinfoabout...

Idon'thaveaclueabout...Doyouknowanythingaboutthis?

Areyoutherightpersontoaskabout...?

Iwasnotsatisfiedwith...

Unfortunately,itdidnotmeetthehighstandardsthatIexpected.

Dothesethings:

Don'tforgetto...

Itdefinitelywill/will/willprobably/might/could/probablywon't/certainlywon't

happenThereisa35%chanceofthishappening.

Iconfidentlypredict

that...Wearesureto

see...

...inthenextquarter/inthecomingyear/bytheendofthisfinancial

yearThereisnodoubtinmymindthat...

Itisstronglyrecommendedthat...

Ourchiefrecommendationisthat...

Inordertorespondtothis,thecompanyshould/must...

....verysoon/incrediblysoon/inthenextcoupleofdays/soonerthanyou'dthink..

It'llhappen-justyouwaitandsee...

Trustme,it'llhappenforsure.

Whydon'tyou(try)...?

IfIwasyou,I'd...

Itisessentialthat...

Ifatallpossible,Iwouldliketo...

Thereisaneedfor...

...isnecessary.

Thereisalackof...

IsitokayifI...?

CanI...?

AmIallowedto...?

Thefirstthingyouneedtodois...

Thesecondpartoftheprocessis...

Afterthat,...

Inordertoprepare,youhaveto...

Ireallyneed...

Iwantto...

...ismissing.

Oneissueisthat...

Afurtherproblemis...

Themainshortcomingis...

Onemajordisadvantageis...

Thecurrent...isnotacceptablebecause...

Thisisbecause...

Themainreasonforthisis...

As........

Iamavailable...

...ifthatisconvenientwithyou.

Iamfree...

...isbestforme

DoyoumindifI...?

DoIhaveyourpermissionto...?

Mightitbepossibleformeto...?

Doyoufancy...(withme/us)?

Howabout...withme/us?

PleaseletmeknowifIcanbeofanyassistance.

Wewouldliketoofferyou...

Letmeknowifyouwantmetolendyouahand(with...)

Doyouwantanyhelp(with...)?

Couldyoupossiblytellmesomethingabout...?

Iamwritingtoenquireabout...

...wasterrible/rubbish.

Iwanttocomplainabout...

Iamveryangryabout...

...,cos...

Ifyouwanttoknowwhy,it'sbecause...

Idon'tsupposeyouwouldbyanychanceliketo...(withme/us),wouldyou?

I'dliketoinviteyouto...

Pleasefindenclosedyourinvitationto...

Itwouldbeourgreatpleasureifyoucouldattend...

Whatarethedifferencesbetweenthetwosectionsforeachheading?

Howcouldyourespondtothethingsabove(inbothlevelsofformality)?

Matchtheresponsesbelowtothesectionsabove.(Notallsectionsabovearecovered).

Inanswertoyourfirstquestion,...

Youalsoaskedmeabout...

Ifyouneedanyfurtherinformation,pleasedonothesitatetocontactme.

Wewillattempttoimplementyoursuggestionsbytheendofthisquarter.

Thankyouforyoursuggestion,but...

Thatmightworkinsomecircumstances,but...

Sorryaboutthat.

It'snotmy/ourfault.

Thanks.I'llgiveitatry.

Soundslikeitmightwork.

Thatwouldneverwork.Notahope.

Wearesorrytohearaboutthetroubleyouhadwith...

Wewouldliketoapologiseforanyinconveniencecaused.

Here'stheinfoyouaskedfor.

Hopethathelps.

That'sokay,I'vegotitsortednow.

Noneed,thanks.

Itwillbemygreatpleasuretoattend.

Thankforinvitingmeto....Unfortunately,...

I'dloveto,butIcan'tmakeit.

Thatsoundsgreat.Seeyouthere!

Seeyouthen.

Ihaveanother...atthattime.Howabout...?

Thankyouforyourkindoffer.Thatwillbeagreathelp.

Thanksforyourkindoffer,but...

Ilookforwardtoseeingyouthen.

Thankyouforinvitingmeto...

I'mafraidIhaveapreviousarrangementatpreciselythattime.Wouldyoubyany

chancealsobefree...?

Answerkey

1.Askingforpermission

DoyoumindifI...?

DoIhaveyourpermissionto...?

Mightitbepossibleformeto...?

IsitokayifI...?

CanI...?

AmIallowedto...?

2.Givinginstructions

Thefirstthingyouneedtodois...

Thesecondpartoftheprocessis...

Afterthat,...

Inordertoprepare,youhaveto...

Dothesethings:

Don'tforgetto...

3.Predictinganddescribingfuturepossibilities

Itdefinitelywill/will/willprobably/might/could/probablywon't/certainlywon't

happenThereisa35%chanceofthishappening.

Iconfidentlypredictthat...

Wearesuretosee...

...inthenextquarter/inthecomingyear/bytheendofthisfinancial

yearThereisnodoubtinmymindthat...

....verysoon/incrediblysoon/inthenextcoupleofdays/soonerthanyou'dthink..

It'llhappen-justyouwaitandsee...

Trustme,it'llhappenforsure.

4.Makingsuggestions/recommendations

Itisstronglyrecommendedthat...

Ourchiefrecommendationisthat...

Inordertorespondtothis,thecompanyshould/must...

Whydon'tyou(try)...?

IfIwasyou,I'd...

5.Expressingneedsandwants

Itisessentialthat...

Ifatallpossible,Iwouldlike

to...Thereisaneedfor...

...isnecessary.

Thereisalackof...

Ireallyneed...

Iwantto...

...ismissing.

6.Mentioningproblems

Oneissueisthat...

Afurtherproblemis...

Themainshortcomingis...

Onemajordisadvantageis...

Thecurrent...isnotacceptablebecause...

...doesn'twork.

...isbroken.

...istotallymessedup.

7.Givingreasons

Thisisbecause...

Themainreasonforthis

is...As.........

…,'cos…

Ifyouwanttoknowwhy,it'sbecause...

8.Suggestingappointments/meetings

Iamavailable...

...ifthatisconvenientwithyou.

Iamfree...

...isbestforme

9.Inviting

Idon'tsupposeyouwouldbyanychanceliketo...(withme/us),wouldyou?

I'dliketo(formally)inviteyouto...

Pleasefindenclosedyourinvitationto...

Itwouldbeourgreatpleasureifyoucouldattend...

Doyoufancy...(withme/us)?

Howabout...withme/us?

10.Makingoffers

PleaseletmeknowifIcanbeofanyassistance.

Wewouldliketoofferyou...

Letmeknowifyouwantmetolendyouahand(with...)

Doyouwantanyhelp(with...)?

11.Makingenquiries/Askingforinformation

Couldyoupossiblytellmesomethingabout...?

Iamwritingtoenquireabout...

Canyoufillmeinon...?

Ineedinfoabout...

Idon'thaveaclueabout...Doyouknowanythingaboutthis?

Areyoutherightpersontoaskabout...?

12.Makingcomplaints

Iwasnotsatisfiedwith...

Unfortunately,itdidnotmeetthehighstandardsthatIexpected.

...wasterrible/rubbish.

Iwanttocomplainabout...

Iamveryangryabout...

13.Respondingtosuggestions

Wewillattempttoimplementyoursuggestionsbytheendofthisquarter.

Thankyouforyoursuggestion,but...

Thatmightworkinsomecircumstances,but...

Thanks.I'llgiveitatry.

Soundslikeitmightwork.

Thatwouldneverwork.Notahope.

14.Respondingtocomplaints

Wearesorrytohearaboutthetroubleyouhadwith...

Wewouldliketoapologiseforanyinconveniencecaused.

Sorryaboutthat.

It'snotmy/ourfault.

15.Givinginformation/Answeringquestions

Inan

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