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實用商務(wù)英語聽說第一冊unit12AppointmentContentsWarmup1Listeningtasks2Supplements3TeachingAims1Togetfamiliarwithsimpleexpressionsaboutmakingappointments2Tofixatimeandplaceforanappointment3TomakeandchangearrangementsWarm-upBrainstorm

1.Discusswithyourpartnerwhatshouldbepaidattentiontowhenmakingappointments.2.Discusswithyourpartnerabouttheworksandphrasesusedwhenmakingappointments.Task2Directions:

Inthispart,youaregoingtohearsomesentencesusedwhenmakingbusinessappointments.Drawlinestomatchthecorrespondingwordsaccordingtowhatyouhearfromthetape.Thefirstonehasbeendoneforyou.KeystoTask21.speaking2.appointment3.advertised4.position5.interview6.convenient7.schedule8.canceltheappointment9.available10.appreciated11.howabout12keeptheappointmentPartIIListeningforAppointmentExpressionsTask1

Keystotask1

1.A2.A3.B4.C5.BTask2

KeystoDialogue2

PartIIIListeningforDetails

Task1BrainstormImagineyouaremakingatelephonecall.Thistimeyouarearranginganappointmenttoseesomeone.Whatphrasesmightyouuseorhear?Task2

Keystotask21.Mr.Hubert2.No,hecan’t.Mr.Hubertisinameeting.3.takeamessageforPeter4.checkthediarytoseewhenisconvenientforPeter.5.2weeks/14days.6.beforehisholiday7.4.15nextWednesdayPartIVListeningfortheGist

PartIVListeningfortheGistBrainstorm!

Thinkaboutappointmentscheduleprocedures.ReferenceSchedulingProceduresYouwilllikelymakeappointmentseitheroverthephoneorinperson.Makeappointmentsinatimelymanner.Forexample,ifyoumustbeseenintwotothreeweeks,setupanappointmentwellbeforethattimetoensureyouwillbeseen.Callasearlyinthedayaspossibleforasame-dayappointment,andunderstandthereisnoguaranteethattheofficestaffcanworkyouin.AppointmentTipsArriveatleast15minutesbeforethescheduledappointment.Someofficeswillspecificallyaskyoutoarriveevenearlierthanthat.Thistimeisespeciallyimportantonyourfirstvisittoaparticularestablishment,asyouwilluseittocompleteregistration.Whenarrivingforanappointment,haveproperidentificationandallothernecessaryinformation,suchasyourinsurancecard,available.Ifyouarrive15minuteslateormore,theofficestaffmayrescheduleyourappointment.CancellationsCancellationsarenecessaryattimeswhensomethingunexpectedhappens.However,tohelptheschedulerunsmoothly,youshouldcancelanappointmentatleast24hourspriortothescheduledtime.Formanyestablishments,ifthe24-hournoticeisnotgiventhereisamonetarycharge.Whencancellationsareconductedproperly,theneedsofotherscheduledpersonscanbemeTask1Keystotask1

1.B2.C3.ATask2Keystotask21.F2.T3.F4.T5.FCompanyLogoSupplementsWhenaskingways,youshouldbepoliteanddirect.Youcansay:1. Sorrytobotheryou.DoyouknowwherethenearestATMis?2. Canyoupointmeinthedirectionofthesupermarket?3. HowdoIgettothehospital?4. Excuseme.Whereisthenearestbarfromhere?

Whenaskingways,youshouldbepoliteanddirect.Youcansay:1. Sorrytobotheryou.DoyouknowwherethenearestATMis?2. Canyoupointmeinthedirectiono

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