對外感謝信格式

一、感謝信1、郵件的開頭（1）Thankyouforcontactingus.如果有人寫信來詢問公司的服務，就可以使用這句句子開頭。向他們對公司的興趣表示感謝。（2）Thankyouforyourpromptreply.當一個客戶或是同事很快就回復了你的郵件，一定記得要感謝他們。如果回復并不及時，只要將“prompt”除去即可，你還可以說，“Thankyouforgettingbacktome.”（3）Thankyouforprovidingtherequestedinformation.如果你詢問某人一些信息，他們花了點時間才發(fā)送給你，那就用這句句子表示你仍然對他們的付出表示感激。（4）Thankyouforallyourassistance.如果有人給了你特別的幫助，那一定要感謝他們！如果你想對他們表示特別的感激，就用這個句子，“Itrulyappreciate…yourhelpinresolvingtheproblem.”（5）Thankyouraisingyourconcerns.就算某個客戶或是經(jīng)理寫郵件給你對你的工作提出了一定的質疑，你還是要感謝他們。這樣你能表現(xiàn)出你對他們的認真態(tài)度表示尊重及感激。同時，你也可以使用，“Thankyouforyourfeedback.”2、在郵件的結尾（1）Thankyouforyourkindcooperation.如果你需要讀者幫助你做某事，那就先得表示感謝。（2）Thankyouforyourattentiontothismatter.與以上的類似，本句包含了你對對方將來可能的幫助表示感謝。（3）Thankyouforyourunderstanding.如果你寫到任何會對讀者產(chǎn)生負面影響的內容那就使用這句句子吧。（4）Thankyouforyourconsideration.如果您是在尋求機會或是福利，例如你在求職的話，就用這封郵件結尾。（5）Thankyouagainforeverythingyouhavedone.這句句子可以用在結尾，和以上有所不同。如果你在郵件開頭已經(jīng)謝過了讀者，你就可以使用這句話，但是因為他們的幫助，你可以著重再次感謝你們的付出。E.g.：

(1)DearMr./Ms,ThankyouforyourletteronJune4,enclosinganaccountoftheorganizationandworkatyourChamberofCommerceandIndustry.Weareverygratefulforsuchadetailedaccountofyouractivities.Thisinformationiscertaintohelpincreaseourfuturecooperation.

Yoursfaithfully謝謝您六月四日的來信及關于你們工商總會的工作與組織結構的詳細說明介紹。我們對此非常感謝。這些信息一定能幫助促進我們未來的合作。您誠摯的(2)Dear______,Iamwritingtoextendmysinceregratitudefor_________(感謝的原因).Ifithadnotbeenforyourassistancein___________(對方給你的具體幫助),IfearthatIwouldhavebeen_________(沒有對方幫助時的后果).Everyoneagreesthatitwasyouwho______________(給出細節(jié)).Again,Iwouldliketoexpressmywarmthankstoyou!Pleaseacceptmygratitude.Yourssincerely二、道歉信（1）Isincerelyapologizeforthismisunderstanding!對造成的誤解我真誠道歉！

（2）Pleaseacceptourunreservedapologies.請接受我們毫無保留的道歉（3）Iverymuchregrettheinconvenienceanddisappointmentcaused.非常抱歉給您帶來的不便與失望。（4）wemuchregretaboutthedelayinthedeliveryofyourorder.對于交貨延誤，我方深感遺憾。（5）weapologizeforfailingtoinformyouofthedelayintime.對于未能及時向貴方通知此次延誤，我們深表歉意。（6）pleaseacceptourapologiesforsendingyouthewrongitems.非常抱歉，我們發(fā)錯產(chǎn)品了。E.g.：(1)前提：對方訂了白色籃球鞋40碼1000雙，我方發(fā)成了紅色的。特此道歉，并承諾以后不會在出錯。Dearsir/madam,Ifeelterriblysorryforsendingtheredshoesinsteadofwhiteshoesorderedbyyourparty.Herebyexpressourdeepsorrowforitandwearegoingtodoourbesttomakeituptoyou.Wepromisethatthismistakewillnothappenagainandwouldappreciateverymuchifyoucouldgiveusachancetoshowoursincerityonthismatter.Yourssincerely(2)由于我方的失誤給對方帶來了不便，致以誠摯的歉意并將盡全力改進和滿足對方的標準。DearSir.IamdeeplysorrythatIhaveletyoudownthesedays.Iverymuchregrettheinconvenienceanddisappointmentcausedbylackofexperienceandprofessionalskills.PleasenotethatIwouldexertallofmyeffortstomeetyourstandardsassoonaspossible.NomatterwhetherIcouldbeyourassistantinthefuture,Ideeplyappreciateforyourinstructionandpatiencethesedays.Yourssincerely(3)DearMr/Ms,WearesorrythatwecannotsendyouthecatalogueandpricelistimmediatelyforwhichyouaskedinyourletterofMarch10.Suppliesareexpectedfromtheprintersintwoweeksandassoonaswereceivethem,wewillsendyouacopy.Yoursfaithfully對三月十日來信所要目錄和價格單，很抱歉不能馬上寄去。印刷商兩周后供貨，一旦收到，我們將給您寄去一份。三、詢價Couldyougiveussomeideaaboutyourprice?請介紹貴方的價格好嗎?DoyouofferFOBorCIF?你們報船上交貨價還是到岸價?Howlongdoesyourofferremainvalid/firm/open?你們的報價多長時間有效?Willyouletusknowwhatyourtermsofpaymentare?能否告知貴方付款條件?Pleasemakeusanofferwithinthismonthsincewehavemadeaninquiryforyourproducts.我們已對你們的產(chǎn)品進行詢價，請在本月內給予報盤。PleasesendusyourbestofferbyInternetstatingpaymenttermsandtimeofshipment.請用互聯(lián)網(wǎng)向我們報最優(yōu)價，說明支付條件和裝運期。Fullinformationastoprices,quality,quantityavailableandotherrelativeparticularswouldbeappreciated.請詳告價格、質量、可供數(shù)量及其它有關情況。(8)Willyoupleasesendusyourcataloguetogetherwithadetailedoffer?請寄樣品目錄和詳細報價。(9)Wewouldappreciateyoursendingusthelatestsampleswiththeirbestprices.請把貴公司的最新樣品及最優(yōu)惠的價格寄給我們，不勝感激。(10)Willyoupleaseinformusofthepricesatwhichyoucansupply?請告知我們貴方能供貨的價格。(11)Ifyourpricesarereasonable,wemayplacealargeorderwithyou.若貴方價格合理，我們可能向你們大量訂貨。E.g.:DearSir,Weareinterestedinbuyinglargequantitiesofsteelscrewsinallsizes.WewouldbeobligedifyouwouldgiveusaquotationperkilogramC&FLiverpool,England.Itwouldalsobeappreciatedifyoucouldforwardsamplesandyourprice-listtous.

Weusedtopurchasetheseproductsfromothersources.Wemaynowprefertobuyfromyourcompanybecauseweunderstandthatyouareabletosupplylargerquantitiesatmoreattractiveprices.Inaddition,wehaveconfidenceinthequalityofyourproducts.WelookforwardtohearingfromyoubyreturnE-mail.親愛的先生：本公司有意大量購買各型號鋼螺釘，欲知每公斤運抵英國利物浦的成本價運費價格。如蒙惠賜上述報價單，不勝感激。如能惠寄樣本和價格表，亦必感激不盡。本公司素來從其他公司購買此類貨物，聞悉貴公司貨物質優(yōu)價廉，故欲與貴公司建立合作關系四、報價(1)Wethankyouforyourinquiryof…andarepleasedtoquoteasfollows.我們對貴公司……的詢盤表示感謝并愿意提供以下產(chǎn)品的報價。(2)Thankyouforyourinquiryandforyourinterestinourproducts.感謝貴公司的詢盤以及對我方產(chǎn)品的興趣。(3)Manythanksforyourinquiryof…謝謝貴公司…..的詢盤。(4)Asrequestedbyyouonaugust7,2007,wetakepleasureinmakingyouthefollowingoffer:…應貴方2007年8月7日的詢盤，我們很高興想貴公司發(fā)盤如下:……(5)Thisofferissubjecttoyouracceptancewithin7days.此盤以貴方在7天內接受為有效。(6)Inviewoftheheavydemandforthisline,weadviseyoutoorderassoonaspossible.考慮到這種商品的需求旺盛，建議你盡快下訂單。(7)Wetrustyouwillfindourquotationsatisfactoryandlookforwardtoreceivingyourorder.相信您會對我們的報價滿意，盼訂貨。(8)Welookforwardtoreceivingyourordersoon.盼今早收到貴方訂單。E.g.：(1)DearMr.Bean,

WewarmlywelcomeyourenquiryofApril4andthankyouforyourinterestinourcushions（靠墊）.

Weareenclosingsamplesandpricelistofbackcushionsgivingthedetailsyouaskedfor.Wefeelconfidentthatyouwillfindthegoodsbothexcellentinqualityandreasonableinprice.

Bestregards,

Yourssincerely(2)DearMr.Li,

YourfirmhasbeenrecommendedtousbytheDicksonElectricsCompany,withwhomwehavedonebusinessformanyyears.

WeareinterestedinyourElectricTypewritersforuseinofficesandshallbegladifyouwillsendusacopyofyourillustratedcatalogueandcurrentpricelist.

Yourssincerely詢價：通過與我們長期有貿易往來的迪克森電力公司獲悉您公司，我們對你公司的電動打印機非常有興趣。如能寄給我們一份帶插圖的目錄和現(xiàn)價表，我們將非常感激。ReplyDearMsBlock,Thankyouforyourinterestinourcommodities.Weareenclosingsomecopiesofourillustratedcataloguesandapricelistgivingthedetailsyouaskedfor.Wetrustthatyouwillagreethatourproductsandpriceappealtothemostselectivebuyer.Andwealsoallowaproperdiscountaccordingtothequantityordered.Thankyouagainforyourinterestinourproducts.Wearelookingforwardtoyourorderandyoumaybeassuredthatitwillreceiveourpromptandcarefulattention.Yourstruly報價：感謝你們對我方產(chǎn)品的關注，現(xiàn)附上詳細的插圖目錄和價格表。我們相信你們將會非常滿意我們的產(chǎn)品和價格,同時我們也將根據(jù)訂購數(shù)量給予適當?shù)膬?yōu)惠。再次感謝你方對我方產(chǎn)品感興趣。我們期待著您的訂單,我們愿借此機會向貴方保證，貴方今后的訂單我們一定會迅速認真地處理。五、Establishingbusinessrelations建立業(yè)務關系1、tellinghowandwheretheirnameandaddressareknown闡述在哪獲知貴公司的信息（1）throughthecourtesyof…wearegiventounderstandthat…承蒙誰的介紹（2）ontherecommendationof…wehavelearnedthat…2、self-introducing自我介紹（1）wewritetointroduceourselvestoyouasa…（2）ourlinesaremainly…我們主要從事（3）…fallwithinthescopeofbusinessactivities…正好是我們經(jīng)營的范圍（4）ourcorporationisspecializedin…我們公司專營3、indicatingyourpurposeanddesire表明自己的目的和要求（1）wenowavailourselvesofthisopportunityto…（2）ifyouneed…,pleasedonothesitatetoletusknow.（3）shouldtherebeanythingelsewecandoforyoupleaseletmeknow.4、expressingyourexpectation表達自己的期望（1）welookforwardtoreceiving…/hearingfromyousoon（2）yourearlyreplyisappreciated/anyearlyreplywouldbehighlyappreciate.如能早日答復我們將不勝感激。（3）wehopethiswillbeagoodstartforForlettersinreplytotherequestingletter1、expressingyourthanksfortheletter感謝對方的來信（1）thanksforyourletterof/interestin…（2）youletterof…wasbeenwellreceivedwiththank2、expressingyouragreement/desire/wish（1）yourwishof…coincidewithours你和我所想一致（2）weshallbeverygladto3、indicatingtheactionyouaregoingtotake（1）asrequested,weareairmailingtoyou.按你要求，我們講航空郵件給你（2）encloseis/areour…/weenclosethat…同涵附上4、expressingyourexpectation二、packing裝箱Forlettersinformingpackingrequirements告知裝箱要求1、expressingthepurposeoftheletter.i.e.offeringpackingrequirement提供裝箱要求（1）withreferencetothepackingofourorderNo.168for參照我方168號訂單裝箱（2）weareverypleasedtoadviseyouofthepackingmethodof（3）wearenowreferringtothepackingof（4）wearewritingtoyouinregardtothepackingof…2、specifyingthepackingrequirements指明具體的要求（1）thepackingclauseisasfollows:裝箱條款如下（2）theshippingmarksshouldbe…（3）wewouldlikeyoutohavethegoodspackingin…我們希望能在物品上打上…的標志3、indicatingyourexpectationanddesire闡明自己的期望（1）itwouldbehighlyappreciateifyouletusknowyouropinionsonthepackingrequirement.如果能獲悉你們對包裝要求的任何建議，我們江不勝感激。（2）kindlyinformusyourideasabouttheabovementionedissueofpacking.（3）wehopethatyouwillfindthepackingarrangementtoyourconvenienceandsatisfaction.（4）pleasetelluswhetherthepackingrequirementscouldbemetForlettersreplytothepackingrequirements回復expressingyourthanksforthecomingletterindicatingyourdecision:doordonotacceptthepackingrequirements是否可以接受這些裝箱要求(1)Wearereadytoacceptyourpackingrequirement我們將接受你的裝箱要求(2)Wefeelregretfultoinformyouthat…很遺憾的通知你們（3）thanksforyourpackingguidance,butregretourinabilitytomeetyourrequestofthespecialpackingmaterial很感謝你對裝箱的建議，但是很遺憾我們無法滿足你對包裝材料上的特別要求。expressingyournewsuggestionsorsolutions提供新的建議或解決方案（1）inorderto…wewouldliketoofferoursuggestiononpackingasfollowsweshallpack…in…insteadofin…,as…4、invitingtheconformationonpackingfromtheoppositeparty希望對方能和自己在包裝的問題上達成一致（1）wearelookingforwardtoyourconfirmationontheissueofpacking（2）wehopethatyouwillconfirmoursuggestionsonpacking…yourearlyconformationonourpackingsolutionishighlyappreciated三、shipment裝船F(xiàn)orletterwrittenbyimporter1、remindingorurgingtheexporterofwhenandhowtoshipthegoods提醒和催促發(fā)貨商裝船的時間和方式。（1）werefertocontractNo.EU1342signedbetweenusonAugust1,2007forMen’sshirts,whichstipulates(規(guī)定)thatthelatestshipmentdateisOctober20,2007參照于2007年8月1日共同簽署的關于男士襯衫的合約號為EU1342的文件，規(guī)定最遲的裝船期為2007年8月20日。（2）weareeagertoknowthedetailsabouttheshipmentofthe10containersofbathroomequipmentweorderedlastmonth我們急切的想知道上個月我們訂購的10箱浴室設備的裝船詳情。（3）duetoanunexpecteddevelopmentwewerewonderingwhetheryoucouldadvanceshipment(提前裝運)oftheconsignmentfromNovembertoOctober2、expressingthereasonwhypunctualshipmentisrequired表明準時裝船的必要性（1）asourcompanyisinurgentneedofthegoods,wewouldliketoemphasizeagaintheimportanceofthepunctualshipmentwithinthevalidityoftheL/C(信用證)我們公司急需這批貨物,再次強調請在在信用證的有效期內準時裝貨（2）pleasestrictlyadheretothelastshipmentdateindicatedintheL/Cbecauseourdistributors(經(jīng)銷商)havebeenwaitingforthearrivaloftheseChineseartcraftswithhighanticipation.請嚴格遵守信用證上的最后裝船日期,因為我們的經(jīng)銷商一直高度期待著這批中國藝術工藝的到來。（3）delayofshipmentwillleadtotheirretrievabledisastrousloss(無法挽回的巨大損失)whentheChristmasseasonpasses.在圣延來臨之際，延誤裝船將會導致無法挽回的巨大損失。3、indicatingtheconsequencesoftheexporter’sactionofshipment（1）incaseofyoushouldfailtoeffecttheshipmentbytheendofthismonthwewouldhavetolodgeaclaim(提出索賠)againstyouforthelossasisstipulatedinthesalesconfirmationsignedbybothofusinJanuary