商務(wù)英語(yǔ)口譯教學(xué)大綱和中級(jí)商務(wù)英語(yǔ)寫(xiě)作參考范文

PAGEPAGE14《商務(wù)英語(yǔ)口譯》課程教學(xué)大綱一、課程基本信息1.課程名稱(chēng)：商務(wù)英語(yǔ)口譯課程英文名稱(chēng)：BUSINESSENGLISHINTERPRETATION2．授課專(zhuān)業(yè)：外語(yǔ)系3.學(xué)時(shí)/學(xué)分：34學(xué)時(shí)/2學(xué)分4.開(kāi)課學(xué)期：第七學(xué)期5.面向?qū)ο螅罕究拼笏膶W(xué)生二、課程性質(zhì)與任務(wù)課程性質(zhì)：專(zhuān)業(yè)選修課程。課程任務(wù)：該課程的主要任務(wù)是通過(guò)實(shí)施情境工作任務(wù)教學(xué)，使學(xué)生熟悉商務(wù)背景知識(shí)和商務(wù)禮儀，具有各種商務(wù)活動(dòng)的口譯技能，以及應(yīng)對(duì)商務(wù)口譯困境的實(shí)際能力。從而培養(yǎng)具有通曉商務(wù)背景知識(shí)、熟悉商務(wù)活動(dòng)流程、善于跨文化交際、掌握一定口譯技巧的復(fù)合型、應(yīng)用型人才，能基本適應(yīng)商務(wù)口譯工作的需求。三、課程教學(xué)的基本要求通過(guò)本課程的學(xué)習(xí)，使學(xué)生掌握國(guó)際商務(wù)交往的背景知識(shí)，熟悉商務(wù)交往的禮儀、禮節(jié)和具體過(guò)程，擁有多種國(guó)際商務(wù)活動(dòng)的口譯技能。四、課程教學(xué)內(nèi)容教學(xué)的基本內(nèi)容主要包括：商務(wù)口譯的特點(diǎn)、原則和要求，商務(wù)口譯禮儀，商務(wù)訪問(wèn)、禮儀祝辭、國(guó)際會(huì)展等各種商務(wù)活動(dòng)的口譯。具體章節(jié)和學(xué)時(shí)安排如下：第一章商務(wù)英語(yǔ)口譯概說(shuō)（2學(xué)時(shí)）第二章商務(wù)訪問(wèn)（4學(xué)時(shí)）第三章禮儀祝辭（4學(xué)時(shí)）第四章國(guó)際會(huì)展（2學(xué)時(shí)）第五章企業(yè)介紹（2學(xué)時(shí)）第六章產(chǎn)品推介（2學(xué)時(shí)）第七章商務(wù)談判（6學(xué)時(shí)）第八章招商引資（2學(xué)時(shí)）第九章商務(wù)會(huì)議（4學(xué)時(shí)）五、教學(xué)重點(diǎn)、難點(diǎn)本課程教學(xué)的重點(diǎn)是各類(lèi)商務(wù)活動(dòng)的口譯技能培養(yǎng)；教學(xué)難點(diǎn)是商務(wù)背景知識(shí)在教學(xué)中的滲透以及模擬情境中的口譯實(shí)踐。六、教學(xué)時(shí)數(shù)分配本課程教學(xué)時(shí)數(shù)為34學(xué)時(shí)，其中理論講授30學(xué)時(shí)，實(shí)踐教學(xué)4學(xué)時(shí)。（具體見(jiàn)附件二：教學(xué)時(shí)數(shù)分配表）七、教學(xué)方式本課程采用情景工作任務(wù)教學(xué)方式，所編主題全部選自真實(shí)的商務(wù)交際情景，既注重口譯技巧的講解和練習(xí)，也強(qiáng)調(diào)商務(wù)背景知識(shí)和商務(wù)禮儀的滲透和補(bǔ)充；開(kāi)展模擬情景口譯小組練習(xí)，給學(xué)生身臨口譯現(xiàn)場(chǎng)的感覺(jué)，并根據(jù)口譯評(píng)價(jià)指標(biāo)對(duì)譯員的現(xiàn)場(chǎng)表現(xiàn)進(jìn)行同伴和師生評(píng)價(jià)，以培養(yǎng)學(xué)生在商務(wù)活動(dòng)中自如流暢地完成口譯任務(wù)的能力。八、本課程與其它課程的關(guān)系本課程的先修課程為：英語(yǔ)聽(tīng)力、英語(yǔ)口語(yǔ)、基礎(chǔ)口譯I、基礎(chǔ)口譯II、中級(jí)口譯、商務(wù)英語(yǔ)筆譯等，具備了一定的英語(yǔ)聽(tīng)說(shuō)能力、口譯理論、商務(wù)背景知識(shí)后開(kāi)始修讀該門(mén)商務(wù)英語(yǔ)口譯課程。九、考核方式1.考核方式：本課程的考核方式為考查。2.成績(jī)?cè)u(píng)定：本課程成績(jī)?cè)u(píng)定采用百分制。課程成績(jī)采用期末考試與平時(shí)成績(jī)相結(jié)合的方式進(jìn)行綜合評(píng)定，最終成績(jī)由以下二個(gè)部分組成：第一部分是期末考試，成績(jī)占總成績(jī)的60％；第二部分是平時(shí)成績(jī)，包括上課考勤、課堂表現(xiàn)及課后作業(yè)等，占總成績(jī)的40％。十、選用的教材及教學(xué)參考書(shū)目1．王艷，朱梅萍.《商務(wù)英語(yǔ)口譯》，北京:外語(yǔ)教學(xué)與研究出版社，2009.2．趙軍峰.《商務(wù)英語(yǔ)口譯》，北京:高等教育出版社，2009.3．劉建珠.《商務(wù)口譯》，武漢:武漢大學(xué)出版社,2010.4．董曉波.《商務(wù)英語(yǔ)口譯》，北京:對(duì)外經(jīng)濟(jì)貿(mào)易大學(xué)出版社，2011.附件一：教學(xué)章節(jié)具體內(nèi)容第一章商務(wù)英語(yǔ)口譯概說(shuō)（2學(xué)時(shí)）一、教學(xué)要求：了解商務(wù)口譯的標(biāo)準(zhǔn)和要求。二、教學(xué)內(nèi)容：商務(wù)活動(dòng)的外延和基本流程，商務(wù)口譯的定義、內(nèi)涵、特點(diǎn)，商務(wù)口譯的原則和標(biāo)準(zhǔn)，商務(wù)口譯譯員的基本素養(yǎng)，譯前準(zhǔn)備。1．商務(wù)活動(dòng)的基本流程？2．商務(wù)口譯的標(biāo)準(zhǔn)是什么？3.商務(wù)口譯譯員的基本素養(yǎng)有哪些？4.如何做好譯前準(zhǔn)備？三、教學(xué)重點(diǎn)和難點(diǎn)：重點(diǎn)是商務(wù)口譯的標(biāo)準(zhǔn)和要求；難點(diǎn)是商務(wù)口譯譯員的基本素養(yǎng)和譯前準(zhǔn)備。第二章商務(wù)訪問(wèn)（4學(xué)時(shí)）一、教學(xué)要求：掌握商務(wù)接待和陪同參觀的表達(dá)方式、禮儀、口譯技巧，熟悉口譯記憶法。二、教學(xué)內(nèi)容：復(fù)習(xí)口譯記憶法，商務(wù)訪問(wèn)的基本流程，聯(lián)絡(luò)陪同口譯譯前準(zhǔn)備，相關(guān)詞匯句型，陪同口譯禮儀，實(shí)戰(zhàn)口譯以及模擬情景口譯。1．商務(wù)訪問(wèn)有哪些基本流程？2.如何進(jìn)行商務(wù)訪問(wèn)陪同口譯譯前準(zhǔn)備？3.陪同口譯中需要注意哪些商務(wù)禮儀？4.商務(wù)訪問(wèn)口譯有哪些常用詞匯和句型？三、教學(xué)重點(diǎn)和難點(diǎn)：重點(diǎn)是商務(wù)訪問(wèn)的常用表達(dá)方式；難點(diǎn)是運(yùn)用商務(wù)禮儀，進(jìn)行無(wú)筆記商務(wù)訪問(wèn)陪同口譯。第三章禮儀祝辭（4學(xué)時(shí)）一、教學(xué)要求：掌握商務(wù)禮儀祝辭的口譯要求、口譯技巧、常用表達(dá)方式，熟悉口譯筆記技巧，掌握困境應(yīng)對(duì)策略。二、教學(xué)內(nèi)容：復(fù)習(xí)口譯筆記技巧，了解商務(wù)禮儀致辭的功能、類(lèi)別和結(jié)構(gòu)，口譯要求和技巧，譯前準(zhǔn)備，相關(guān)詞匯句型，實(shí)戰(zhàn)口譯以及模擬情景口譯。1．商務(wù)禮儀祝辭包括哪些內(nèi)容？2．商務(wù)禮儀祝辭口譯的要求有哪些？3.如何進(jìn)行商務(wù)禮儀祝辭口譯的譯前（短期和現(xiàn)場(chǎng)）準(zhǔn)備？4.商務(wù)禮儀祝辭口譯有哪些常用詞匯和句型？5．如何應(yīng)對(duì)口譯困境？三、教學(xué)重點(diǎn)和難點(diǎn):重點(diǎn)是商務(wù)禮儀祝辭的口譯要求和常用表達(dá)方式；難點(diǎn)是口譯困境應(yīng)對(duì)策略。第四章國(guó)際會(huì)展（2學(xué)時(shí)）一、教學(xué)要求：掌握國(guó)際會(huì)展的常用表達(dá)方式以及會(huì)展活動(dòng)重要環(huán)節(jié)的口譯技巧。二、教學(xué)內(nèi)容：國(guó)際會(huì)展活動(dòng)（以廣交會(huì)為例）的重要環(huán)節(jié)，口譯要求與技巧，會(huì)展口譯譯前準(zhǔn)備，常用詞匯句型，相關(guān)商務(wù)禮儀，實(shí)戰(zhàn)口譯以及模擬情景口譯。1．會(huì)展活動(dòng)有哪些重要的環(huán)節(jié)？2.如何做好會(huì)展口譯的譯前準(zhǔn)備？3.會(huì)展口譯有哪些常用詞匯和句型？4.會(huì)展口譯需要注意哪些商務(wù)禮儀？三、教學(xué)重點(diǎn)和難點(diǎn)：重點(diǎn)是國(guó)際會(huì)展各個(gè)環(huán)節(jié)的常用表達(dá)方式；難點(diǎn)是運(yùn)用恰當(dāng)?shù)纳虅?wù)禮儀，在模擬情景中進(jìn)行會(huì)展活動(dòng)口譯。第五章企業(yè)介紹（2學(xué)時(shí)）一、教學(xué)要求：掌握企業(yè)介紹的常用表達(dá)方式以及口譯技巧。二、教學(xué)內(nèi)容：企業(yè)介紹的內(nèi)容，口譯要求與技巧，譯前準(zhǔn)備，常用詞匯和句型，實(shí)戰(zhàn)口譯以及模擬情景口譯。1．企業(yè)介紹包括哪些內(nèi)容？2．企業(yè)介紹的口譯有什么要求與技巧？3.企業(yè)介紹口譯有哪些常用詞匯和句型？三、教學(xué)重點(diǎn)和難點(diǎn)：重點(diǎn)是企業(yè)介紹常用的表達(dá)方式及口譯技巧；難點(diǎn)是企業(yè)介紹口譯中對(duì)企業(yè)文化、理念、榮譽(yù)等信息的處理方法。第六章產(chǎn)品推介（2學(xué)時(shí)）一、教學(xué)要求：掌握產(chǎn)品介紹的常用表達(dá)方式以及口譯技巧。二、教學(xué)內(nèi)容：產(chǎn)品介紹的內(nèi)容，口譯要求與技巧，譯前準(zhǔn)備，常用詞匯和句型，實(shí)戰(zhàn)口譯以及模擬情景口譯。1．產(chǎn)品介紹包括哪些內(nèi)容？2．產(chǎn)品描述有哪些口譯技巧？3.產(chǎn)品介紹口譯有哪些常用詞匯和句型？三、教學(xué)重點(diǎn)和難點(diǎn)：重點(diǎn)是產(chǎn)品推介常用的表達(dá)方式及口譯技巧；難點(diǎn)是產(chǎn)品描述的口譯技巧。第七章商務(wù)談判（6學(xué)時(shí)）一、教學(xué)要求：掌握商務(wù)談判的特點(diǎn)、常用表達(dá)方式以及口譯要求和技巧，熟悉數(shù)字的口譯技巧。二、教學(xué)內(nèi)容：復(fù)習(xí)數(shù)字的口譯技巧，貿(mào)易談判的基本程序和特點(diǎn)，口譯要求和技巧，譯前準(zhǔn)備，常用詞匯及句型，實(shí)戰(zhàn)口譯以及模擬情景口譯。1．貿(mào)易談判有哪些基本程序？2.商務(wù)談判口譯有哪些特點(diǎn)?3．口譯員在商務(wù)談判中扮演什么角色？4.貿(mào)易談判涉及哪些專(zhuān)業(yè)術(shù)語(yǔ)？三、教學(xué)重點(diǎn)和難點(diǎn)：重點(diǎn)是貿(mào)易談判的基本程序和口譯要求；難點(diǎn)是口譯員在商務(wù)談判中的角色以及貿(mào)易談判的專(zhuān)業(yè)術(shù)語(yǔ)。第八章招商引資（2學(xué)時(shí)）一、教學(xué)要求：掌握招商引資的口譯技巧和相關(guān)表達(dá)方式。二、教學(xué)內(nèi)容：我國(guó)招商引資的背景知識(shí)，招商介紹的基本模式，口譯技巧，常用詞匯及句型，實(shí)戰(zhàn)口譯，模擬情景口譯。1．招商引資介紹的基本模式是怎樣的？2.招商介紹的口譯技巧是什么？3．招商引資口譯有哪些常用表達(dá)方式？三、教學(xué)重點(diǎn)和難點(diǎn)：重點(diǎn)是招商引資的基本模式和表達(dá)方式；難點(diǎn)是運(yùn)用招商引資的相關(guān)背景知識(shí)和常用表達(dá)方式進(jìn)行實(shí)戰(zhàn)口譯。第九章商務(wù)會(huì)議（4學(xué)時(shí)）一、教學(xué)要求：掌握商務(wù)會(huì)議的口譯技巧和常用表達(dá)方式。二、教學(xué)內(nèi)容：商務(wù)會(huì)議的基本流程，口譯要求和技巧，譯前準(zhǔn)備，常用詞匯及句型，實(shí)戰(zhàn)口譯，模擬情景口譯。1．商務(wù)會(huì)議有哪些基本流程？2.商務(wù)會(huì)議的口譯要求和技巧是什么？2．商務(wù)會(huì)譯口譯需要做哪些譯前準(zhǔn)備？3.商務(wù)會(huì)議口譯有哪些常用的表達(dá)方式？三、教學(xué)重點(diǎn)和難點(diǎn)：重點(diǎn)是商務(wù)會(huì)議的基本流程和口譯要求；難點(diǎn)是商務(wù)會(huì)議的口譯困境應(yīng)對(duì)策略。附件二：教學(xué)時(shí)數(shù)安排表章節(jié)教學(xué)內(nèi)容學(xué)時(shí)學(xué)時(shí)分配理論講授實(shí)踐教學(xué)第一章商務(wù)英語(yǔ)口譯概說(shuō)22第二章商務(wù)訪問(wèn)44第三章禮儀祝辭44第四章國(guó)際會(huì)展22第五章企業(yè)介紹22翻譯實(shí)踐22第六章產(chǎn)品推介22第七章商務(wù)談判66第八章招商引資22第九章商務(wù)會(huì)議44翻譯實(shí)踐22小結(jié)22總學(xué)時(shí)34304執(zhí)筆人：審核人：日期：20**年2月7日中級(jí)商務(wù)英語(yǔ)寫(xiě)作參考范文YouaretheHumanResourcesManagerofaninsurancecompany.Youwanttoarrangea2-cayteambuildingeventwithTeam-Plusforeightsalesstaff.Writeamemoof40-50wordstoyourassistant:●tellinghimtocontacttheprovider●sayingwhoandhowlongtheeventisfor●suggestingtwopossibleweekendsfortheeventSuggestedanswerJimCouldyoupleasecontactTeam-Plustoorganizeateam-buildingeventforsalesstaff?Therewouldbeeightparticipantsandthecourseshouldlastfortwodays.Isuggesttheweekendof24/25Novemberor,ifthatisnotpossible,thefollowingweekend.Thanks!AlanYouareHeadofPersonnelatalargeinternationalcompany.YouhavejustappointedMsFrancescaBianchiasthenewSalesMangeratHeadOffice.Writeamemoof40-50wordstoHeadOfficestaff:●announcingMsBianchi’sappointment●sayingwhenshewillstartwork●askingstafftogiveherafriendlywelcomeSuggestedanswerDearallIhavethepleasureofannouncingthatMsFrancescaBianchihasbeenappointedasthenewSalesManageratHeadOffice.Ms.BianchiisduetojoinusonMonday17th.Pleasegiveherafriendlywelcomewhenshestartswork.Thankyou!SusanBeckYouaretheofficemanagerataninsurancecompany.Youhavearrangedforcontractorstoupgradeyourcomputersystem.Thismeansthesystemwillbeshutdownforafullday.Writeamemoof40-50words:●informingstaffoftheshutdown●tellingthemwhenitwillhappen●askingthemtopreparealternativeworkfortheday.SuggestedanswerDearallAsyouknowweplantoupgradeourcomputersystem.ThesystemwillbeshutdownalldayonJuly4thtoallowfortheupgradingworktobecarriedout.Couldyoupleasemakesurethatyouhaveworkwhichdoesnotrequireacomputerforthisday?Thankyou!MarieSanterYouareamanageratanauditorscalledGolding&Co.YourcompanyhasjustmergedwithacompetitortobecomeMasonGolding.Youhavebeenaskedtoinformedstaffofthechangeofname.Writeamemoof40-50words:●informingstaffofthenewname●tellingthemwhentostartusingthenewname●askingstafftouseonlythenewnameafterthattimeSuggestedanswerDearallIwouldliketoinformyouthat,followingtherecentmergerwithMasonandSon,thenewnameforourcompanywillbeMasonGolding.ThisnamebecomesofficialonJuly2nd,20**.Pleasenotethatfromthistime,thenewcompanynameonlyshouldbeused.Thankyou!PortYouarethemanagerofasmalloffice.Inordertoreducecostsandimprovethecompany’senvironmentalpractices,youhavedecidedtocollectandrecycleallpaperusedintheoffice.Writeamemoof40-50words:●informingstaffofthenewpolicy●explaininghowthepaperwillbecollected●requestingstafftoco-operatewiththeschemeSuggestedanswerDearallPleasenotethatfromnextMondayweareintroducinganenvironmentallyfriendlyscheme.Allusedpaperfromtheofficewillberecycled.Usedsheetsshouldbeplacedinthegreenbinnexttothephotocopierforcollection.Allstaffareaskedfortheirfullcooperationwiththisscheme.Thankyou!PaulYouworkintheAccountsDepartmentandareresponsibleforcheckingemployees’expenses.Writeamemoof40-50words:●remindingthemoftheimportanceofreceipts●tellingthemhowexpenseswillbepaid●sayinghowlongexpensespaymentstaketoprocessSuggestedanswerTo:allstaffFrom:RogerHargreavesRe:ExpensesMayIremindallstaffthatyouneedtoincludereceiptswithallexpensesclaims.Claimswillnotbeacceptedwithoutreceipts.Expensesarenowallpaidbychequeratherthanincashanditwilltakeapproximatelytwoweekstoprocesseachclaim.Thankyou.YouworkintheHumanResourcesDepartment.Writea40-50worde-mailaboutstaffappraisalstomanagers:●tellingthemwhentheappraisalsshouldtakeplace●askingthemtosendacopyoftheappraisalreporttoyou●remindingthemtobookaninterviewroomifnecessarySuggestedanswerTo:allmanagersFrom:MandyFortSubject:StaffAppraisalsIwouldliketoremindyouthatyoushouldbeholdingyourstaffappraisalsthismonth.Onceyouhavecompletedthemcouldyoupleasesendmeacopyofeachreport?Ifyouwouldliketouseaninterviewroompleaseremembertoreserveitinadvance.Thankyou.8.Youarearegionalsalesmanforanofficeequipmentsupplier.Youareorganizingyourscheduleforvisitingyourexistingclientsnextmonth.Writeanemailof40-50wordstooneofyourclients:●explainingwhyyouwouldliketovisitthem●proposingatimetovisit●askingthemtosuggestanalternativeifnecessarySuggestedanswerDearMrDriscollOurnewcatalogueisnowready.Iwillbeinyourareaon14thAugustandwouldbeabletovisityourofficetodiscussourspecialautumnofferswithyouthen.Pleaseletmeknowifthiswouldbeconvenientorcontactmetosuggestanalternative.Youareakeyaccountmanagerforatelecommunicationscompany.Youaregoingtobeoutoftheofficeforaweek.Writeanemailof40-50wordstooneofyourclients:●tellingthemhowlongyouwillbeaway●explainingwhereyouwillbe●suggestingwhotheycancontactwhileyouareaway.SuggestedanswerDearMrPawlakIwillbeoutoftheofficefortendaysfrom18thMarch.IwillbeattendingthetelecommunicationsTradefairinHamburg.WhileIamawaymycolleagueChloeRichardswillbelookingaftermyclients,pleasecontactherwithanyqueriesorproblemsyoumayhave.Youworkforacompanythatsellselectricalgoods.YouhaverecentlyvisitedapotentialsupplierinSlovakia.Lookatthememoandyourhandwrittennotes.Writea120-140wordreportrecommendingwhetheryourcompanyshoulddealwiththesupplierornot.Widerange,goodqualityTo:AlanWiderange,goodqualityFrom:GeorginaDate:16February2001Re:YourvisittoLudovaTechnologiesSlovenskoAlanHere’stheinformationaboutLudovaTechnologies.Itisn’tmuch,I’mafraid,butit’sallwehave.Thecompanyis15yearsoldandemploysabout20people.It’slocatedinthesouthwestofSlovakia,ontheAustrianborder.Theymakeelectricalgoodssuchaspocketradios,butwe’renotreallysurewhatelse.Don’Don’tforgettomakeafinalrecommendationOldequipment,butmodernisationplannedOldequipment,butmodernisationplannedThefactoryWhataretheproductionfacilitieslike?QuitelowduetooldmachinesWhatistheproductioncapacity?QuitelowduetooldmachinesProductsWhatistheproductrangelike?ProductiontimesLongdeliverytime–explainwhyLongdeliverytime–explainwhyYourflightandhotelarebookedandMrPavolKukurawillmeetyouattheairportonFriday.Goodluck!SuggestedanswerReportonsuitabilityofLudovaTechnologiesSlovensko(LTS)IntroductionTheaimofthisreportistoassesswhethertheSlovakiancompanyLudovaTechnologieswouldbeasuitablesupplierofelectricalgoodsforus.FindingsArecentvisittothecompanyshowedthatitsfacilitiesarequiteold,whichresultsinaratherlimitedproductioncapacity.Despitethis,LTSproducesanextensiverangeofhigh-qualityelectricalproductsincludingradios,CDplayers,cassetteandvideorecorders.However,theout-of-datemachinerymeanslengthydeliverytimesofuptothreemonths.Thissituationmaychangewhentheplannedmodernizationtakesplacenextyear.ConclusionAtpresentLTSwouldnotbesuitableforlargeordersrequiringquickdelivery.RecommendationsItisrecommendedthatweremainincontactwithLTSandreconsiderasupplycontractoncethefactorymodernizationiscompleted.Youarethemanagerofanofficesuppliescompany.Acolleaguehasreceivedalettercomplainingaboutanorderforofficefurniture.Shehaslefttheletterforyoutoanswerandhaswrittensomenotesonit.Writea120-140wordreplyusingtheletterbelowandthehandwrittennotes.Donotincludeaddresses.Bureautech33avenueLouisBlanc75019ParisFranceTheManagerAdhocDesigns29GeorgeStreetDoverEnglandJune282001OrderNo.B13/4620ApologiseDearSirApologiseExplainwhyExplainwhySendnextweekWhenweplacedourorderwithyouinApril,wewereassuredthatthedeskswouldbesenttouswithinfourweeks.Infact,ithasactuallytakennearlytwomonthstodel