2023年全球技術(shù)趨勢調(diào)查（英）

2023GLOBAL

TECHTRENDSSURVEYInnovation

acceleratesat

pace

asbusinesseslookto

thefutureExploringglobaldigitalleaders’views

onthetrends,challengesandopportunitiesshapingbusinessesaroundtheworld.Table

of

contentsClickonanoptionbelowto

jumpto

thedi?erentsections.INTRODUCTION3

Executive

summary4

Background16

Expansionvs.

datasovereignty

needsTHEWORLD

ISDIGITAL17

Evolvingdatasovereignty

regulations18

ChangingITteams29

Future-proo?ngpriorities30

Threats

to

businesssuccess5

Methodology19

ITteamrestructuring31

Acontinuedneedforinterconnection32

Changeinspending:interconnection33

Changeinspending:carrier-neutralcoloACCELERATED

PACE

OFINNOVATION20

SkillchallengesfortechSUSTAINABILITY

ANDSOCIALGOOD22

Searchingfora?xto

thedigitaldivide23

Challengedby

environmentalregulations24

Environmentalregulationchallenges25

Managingenvironmentalregulations26

Con?denceinsustainablepractices7AIinbusinessLEARNMORE8

AIcomfort34

Discover

more

insights9

New

techdeterrents10

Digitaltwinimplementation11

Digitaltwinbene?tsCONTACT

US35

Questions?BUSINESSESMUST

BEFUTURE-PROOF27

ConsideringtheenvironmentalimpactofIT13

Expandingacrossgeographies14

Planningfordigitalexpansions15

Expansionconsiderations2?2023EQUINIX,INC.|#Equinix#TechtrendsINTRODUCTIONExecutive

summaryAfter

several

tumultuousyears,businessleadersare

lookingto

theirITteamsto

protecttheirorganizationfrom

threats,facilitategeographicand?nancialgrowth,

andensureinnovationaccelerates

atpace.The

survey

explores

everythingfrom

bene?tsandbarriersto

adoptingnewer

technologysuchasAI,to

how

fast-evolving

technologyregulationsfacilitateorhinderexpansionintonew

markets,to

thestubbornskillsgapsresultingininvestmentinteamgrowth

injuxtapositiontorecent

layo?s

acrossgeographiesandsectors.The

pressure

ontechteamsto

enablefuture-proofedbusinessstrategieshasnever

beengreater.

ITisnow

?rmlyontheboard-level

agenda.Yet,

withcorporate

budgetsunderpressure

amidstcontinuedeconomicuncertainty,theneedto

deliverreal

returnoninvestmentinnewtechnologiesanddigitalstrategiesisparamount.The

dynamicsofdoingbusinessaroundtheworldcontinueto

shiftandevolve,

anddigitalleadersface

new

challengesevery

day.

We

hopetheinsightsprovided

here

canhelpinformandinspiretechleadersandtheirteamsastheystrive

to

ensurethecontinuedsuccessandsurvivaloftheirbusinesses.Inits?fthiteration,our2023GlobalTech

Trends

Surveygatherstheopinionsof2,900ITdecision-makersfromdiverseenterprisesacrosstheAmericas,Asia-Paci?candEMEAregions,onthechallengesandopportunitiestheyface

implementinginnovative

technologystrategiesinthiscomplex

economicandgeopoliticalclimate.MilindWagleChiefInformationO?cer,

Equinix3?2023EQUINIX,INC.|#Equinix#TechtrendsINTRODUCTIONBackgroundThe

EquinixGlobalTech

Trends

Survey

explores

globaldigitalleaders'views

onthetrends,challengesandopportunitiesshapingbusinessesaroundtheworld.The

annualsurvey

provides

comparisonsofITstrategiesacrossregionsandcountriesaroundkey

themes,including:Accelerated

paceofinnovationSustainabilityandsocialgoodDigitaldivideAIDigitaltwinsEnvironmentalregulationsBusinessesmustbefuture-proofEnvironmentalsustainabilityDatasovereigntyTheworldisdigitalExpansionplansEvolutionoftechstrategiesITinvestmentLayo?s/company

restructuring/skillsThe

commentaryanddatapointscitedinthisreportrelate

speci?callyto

theresultsoftheEquinix2023GlobalTech

Trends

Survey.4?2023EQUINIX,INC.|#Equinix#TechtrendsINTRODUCTIONMethodology

2,900ITdecision-makersin29marketsSurveyed

from

March8,2023–April7,

2023EMEAx17(n=1,700)Bulgaria,Finland,France,

Germany,

Ireland,Italy,

Netherlands,Nigeria,Poland,Portugal,SouthAfrica,Spain,Sweden,Switzerland,Türkiye,

UnitedArab

Emirates,UnitedKingdomAsia-Paci?cx6(n=600)

Australia,HongKong,

India,Japan,Korea,

SingaporeAMERx6(n=601)Brazil,Canada,Chile,Colombia,Mexico,

UnitedStates5?2023EQUINIX,INC.|#Equinix#TechtrendsAccelerated

pace

of

innovationToday's

technologyadvancementsare

brimmingwithpotentialanddrivingITdecision-makersto

explore

how

bestto

harnessanticipatedbene?ts,promptly.

Yet

despiteAI'spromises,leadershave

varyingcomfortlevels

withadoptingit,alongwithotherchallengesa?ectingimplementation.Otherinnovations,like

digitaltwintechnology,

arealsoontheriseto

optimizeareaslike

performanceandqualitycontrol.Respondentsnotedalmostunanimouslyhow

digitaltwinninghasprovided

greater

productivityandcost

savings,amongseveral

otheradvantages.6?2023EQUINIX,INC.|#Equinix#TechtrendsACCELERATED

PACE

OFINNOVATIONAIinbusinessFollowingayear

ofsigni?cantarti?cialintelligence(AI)breakthroughs,ITdecision-makersaroundtheworldare

planningto

harnessthepower

ofAIacrosskey

businessareas,from

researchanddevelopment,to

customerexperience.IToperations(85%)andcybersecurity(81%)emergedasthetop

businessfunctionsforwhichcompaniesacrosstheglobeuseorplanto

useAIinthequestto

remainattheforefrontoftechnology.Doyou

currentlyuseorplanto

useAIinany

ofthefollowingbusinessfunctions?7?2023EQUINIX,INC.|#Equinix#TechtrendsACCELERATED

PACE

OFINNOVATIONAIcomfortDespitesigni?cantappetiteto

implementAI,42%ofITleaderssaidthey

are

notvery

comfortabletheirinfrastructureiscapableofaccommodatingAI,and41%

doubtedtheirteam'sabilityto

implementthetechnology.47%

intheirteam’s

ability.

Con?denceishigherinAMER,where32%have

doubtsover

theirinfrastructureand31%are

notvery

comfortablewiththeirteam’s

abilityinaccommodatingAI.Asia-Paci?crespondentsleantoward

EMEA’s

caution,at44%and45%,respectively.ITleadersinEMEAare

theleastcon?dentinembracingAI,with49%expressing

atleastsomediscomfortintheirinfrastructureandOnascaleof0-10,

how

comfortableareyou

withyour

organization’sinfrastructureorteam’sabilityto

accommodateAI’sgrowinguse?8?2023EQUINIX,INC.|#Equinix#TechtrendsACCELERATED

PACE

OFINNOVATIONNew

tech

deterrentsAstheworldofdigitalcontinuesto

evolve

atpace,ITleadersnamedseveral

factorsthatwoulddeterthemfrom

adoptinganewer

technology,

suchasAI.AnincreaseinOPEXcostswas

citedasthebiggestissue(46%),followed

by

alackofinternalknowledge(42%),slow

implementation(37%),andanegativeimpactonreputation(25%).Across

regions,perspectivesondeterrentsto

technologyadoptionare

similar.

The

exception

isinEMEA,wherefewer

ITleadersreportconcernsaroundlargeincreasesinScope1or2emissions.Whichofthefollowingwoulddeteryour

companyfromadoptinganewer

technology(like

AI)?9?2023EQUINIX,INC.|#Equinix#TechtrendsACCELERATED

PACE

OFINNOVATIONDigitaltwinimplementationInthelastdecadeorso,

technologicaladvancementsinbigdata,high-speednetworksandsupercomputingpower

have

causeddigitaltwinsto

pickupsigni?cantmomentum.Today,

they’re

beingmore

widelyadopted,withninein10ITdecision-makersacrosstheglobereportingtheirorganizationhasusedorsoonplansto

usedigitaltwintechnology.Digitaltwinningismostoftenusedforoperationalperformanceoptimizationandqualitycontrol/management(by

almosthalf),withuseforsystems

planningnotfar

behind(44%).Whataspectsofyour

businesshave

you/do

you

plan(inthenext

24

months)to

have

digitallytwinned?10?2023EQUINIX,INC.|#Equinix#TechtrendsACCELERATED

PACE

OFINNOVATIONDigitaltwinbene?tsCompaniesare

always

lookingto

optimizetheiroperations,betterserve

customersandpredicttrends,inorderto

detectpotentialthreatsoropportunities.Digitaltwinscanbeapowerful

toolto

tackletheseaspects.Respondentswhohave

digitallytwinnedaspectsoftheirbusinesses,orplanto,

almostunanimouslyagreeithasbene?tedtheirorganization(99%).Improved

productivity(54%),cost

savings(45%)andimprovedcustomersatisfaction(41%)are

citedasthetop

bene?tsgainedfrom

digitaltwinningby

ITdecision-makersglobally.Whichofthefollowingbene?tshave

you

gainedfromusingdigitaltwins?11?2023EQUINIX,INC.|#Equinix#TechtrendsBusinessesmust

befuture-proofBeingfuture-readymeansbeingintherightplaceswiththerightpeopleto

supportgrowth

andtacklebusinessobstaclessuchasshiftingregulatorydemands.To

getthere,businessesare

stillexpandingintonew

regions,despiteregulatorychange,butnotedhowchangingdatasovereigntyneedsmightimpacttheirexpansionplans.Additionally,leaderssaw

areasthatchallengedtheirpreparednessfordatasovereignty

changes.And,whilemostleaderssaidthey

are

continuingto

buildtheirITteams,issueslike

therapidpaceoftechtransformation,talentretention,lackofavailabletalentandchangingworkforceexpectationsare

allcompetingagainstlandingthebesttalentattherighttime.12?2023EQUINIX,INC.|#Equinix#TechtrendsBUSINESSESMUST

BEFUTURE-PROOFExpandingacross

geographiesWithcontinuedpoliticalheadwindsandchangingregulatoryenvironments,itmay

beassumedcompanieswillhesitateto

expandintonew

markets.Despitesomuchcomplexityatstake,

69%ofITleadersreporttheirorganizationplansto

expandinthenext

year.Expansionoverall

holdssteadyatthegloballevel

since2022,butfewer

ITleadersreportexpansionintonew

regionsthisyear

thanlast.Isyour

organizationplanningonexpandinggeographicallyinthenext

12months?Globally,

asimilarnumberreportexpandingto

new

regions,countriesorcities—aboutthreein10.

Asia-Paci?cismostlikelyto

expandinternationally,

andEMEAismostconservative

initsexpansionplans.13?2023EQUINIX,INC.|#Equinix#TechtrendsBUSINESSESMUST

BEFUTURE-PROOFPlanningfor

digitalexpansionsTo

ful?llexpansionambitions,thepluralityoftechleadsplanto

hire

dedicatedITsta?ineachnew

location(49%).However,

deployingvirtuallyviathecloud(45%)follows

closelybehind.ProposedITsupportsolutionsforplannedexpansionsare

generallysimilarto

lastyear,

exceptformore

relianceonbuildingdedicateddatacenters(5%increasesince2022).How

doyou

planonsupportingthisexpansionfromanITperspective?14?2023EQUINIX,INC.|#Equinix#TechtrendsBUSINESSESMUST

BEFUTURE-PROOFExpansionconsiderationsITteamsare

now

criticalto

thesuccessofbusinessexpansion,withmanyfactorsto

balance.The

qualityandreliabilityofconnectivity,

aswell

asthedeploymentofnew

technologies,are

topconsiderationsgloballywhendeterminingthefeasibilityofmarketexpansion.ThisisespeciallytrueforthoseintheAmericas.Thisregionisalsosigni?cantlymore

likelyto

say

they

considerthequantityoflocalserviceprovidersandthenumberandlocationofgrey

internetareasasimportant.Whenconsideringexpansionsintonew

markets,whichofthefollowingdoesyourorganizationconsiderfromanITperspective?15?2023EQUINIX,INC.|#Equinix#TechtrendsBUSINESSESMUST

BEFUTURE-PROOFExpansionversus

datasovereignty

needsGovernmentsthroughouttheworldare

beginningto

seedigitalinfrastructureasbeingjustasimportantasphysicalinfrastructure.Withthisdevelopmentcomesgeopoliticalcompetitionto

controlthatdigitalinfrastructure.ThispotentiallyposesachallengeforITleadersasthey

work

to

ensurecompliancewithcomplex

andevolving

datasovereignty

regulations.Over

three-quarters(79%)ofITdecision-makersgloballyreporttheirexpansionplanswouldbeimpactedby

strictdatasovereignty

laws.More

thanhalfsay

itwouldrequire

majorchanges,potentialdelays

oreven

theabandonmentofexpansionplans.Ifacountryorregionimplementedstrictdatasovereignty

laws,woulditimpactyour

expansionplans?16?2023EQUINIX,INC.|#Equinix#TechtrendsBUSINESSESMUST

BEFUTURE-PROOFEvolving

datasovereignty

regulationsDigitalleadersrecognizetheneedforanoverarching

digitalsovereignty

strategy,

butit’s

stillunclearexactly

whatthatstrategy

mightlooklike.

More

thanhalfofITleaderssay

they

are

notvery

preparedto

meetthechallengesofcompliancewithdatasovereignty

regulations.Lackofin-houseexpertise,insu?cientinfrastructure,andmovingoperationsto

edgelocationsin-countryare

theareasinwhichITdecision-makersmostfrequentlyreportbeingnotvery

preparedfor.How

preparedareyou

ineachofthefollowingareasto

dealwiththechallengesofcomplyingwithincomingormorestrictdatasovereignty

regulations?17?2023EQUINIX,INC.|#Equinix#TechtrendsBUSINESSESMUST

BEFUTURE-PROOFChangingITteamsDespiteeconomicuncertainties,andinthemidstofglobalnewsstoriesontechlayo?s,

mostITdecision-makersreportgrowing

theirITteams.Indeed,57%

say

theirteamsgrew

over

thelasttwo

years.Furthergoodnews

forthoseskilledintech:66%ofITleadersaroundtheworldexpecttheirteamto

grow

inthenext

year.Whatchangesareplannedinthenext

12months?How

hasyour

ITteamsizechangedinthelast24

months?18?2023EQUINIX,INC.|#Equinix#TechtrendsBUSINESSESMUST

BEFUTURE-PROOFITteam

restructuringWithtechandassociatedbusinessneedscontinuingto

advanceatsuchapace,itisnosurprisethereisabreadthofITskillsrequiredto

future-prooftheteamsatthehelmofthisprogress.Talents

incloudcomputingandAI/machinelearningare

notablyindemand,withhardware

engineeringanddataanalysisrolesmostlikelyto

becutfrom

ITteams.IftheITteamgrew,

orisplanningto

grow,

inwhatarea(s)?IftheITteamreduced,orisplanningto

reduce,inwhatarea(s)?19?2023EQUINIX,INC.|#Equinix#TechtrendsBUSINESSESMUST

BEFUTURE-PROOFSkillschallengesfor

techBusinessesare

onthehuntfortalentto

ensurethey

are

readyforwhatliesahead.However,

gettingtherighttalentthroughthedoorintimeisachallenge.The

speedatwhichthetechindustryistransformingis?aggedasthebiggestskillschallengefacingtheglobaltechsectorasawhole.There

are

somesigni?cantvariationsacrossregions,withalackofavailabletalentandcompensationbeingseenasbiggerchallengesinAsia-Paci?candEMEAthanintheAmericas.Of

the

following,

what

do

you

think

is

the

biggest

skills

challengefacing

the

tech

sector

as

a

whole?20?2023EQUINIX,INC.|#Equinix#TechtrendsSustainabilityandsocialgoodAscompanieswork

to

deepensocialandenvironmentalimpacte?orts,severalareasholdpromiseassolutions,alongwithbringingseveral

challenges.Leadersseethegreatest

potentialintechnologieslike

5Ganda?ordablewirelessinternetconnectionsasafaster

?xfortheworld'scurrentdigitaldivide.Inareaslikesustainabilitypractices,respondentsnamedareaswiththegreatest

environmentalregulatorychallengesandhow

they

managethem.They

alsonotedtheircon?dencelevels

insatisfyingcustomerdemandformore

sustainablepracticesandtheirthoughtsonenvironmentalimpactsoftheirITinfrastructure.21?2023EQUINIX,INC.|#Equinix#TechtrendsSUSTAINABILITY

ANDSOCIALGOODSearchingfor

a?xto

thedigitaldivideDigitalconnectivityhasbecomeabasichumanrightassociatedwithaccess

to

education,employmentopportunities,healthcareandothercommunityresources.Over

half(59%)ofITdecision-makersgloballybelieve

5Gtechnologycouldmore

quicklysolve

thedigitaldivide.What’s

more,

a?ordableandgoodbandwidthwirelessinternetconnectionsare

seenby

more

thanfourin10decision-makersasatechnologythatcouldalsomore

quicklysolve

oneoftoday’s

key

equalityissues.Doyou

believe

thereisaparticulartechnologythatcouldmorequicklysolve

thedigitaldivide?22?2023EQUINIX,INC.|#Equinix#TechtrendsSUSTAINABILITY

ANDSOCIALGOODChallengedby

environmentalregulationsAstherace

fortechnologicaladvancescontinues,thoughtsturnto

how

to

achieve

responsibleandsustainableITpractices.Governmentsaroundtheworldare

grapplingwithhow

to,

andhow

far

to,

enforce

this.obligationsbeyond

reportingto

bechallenging.ITdecision-makersintheEMEAregion,however,

express

signi?cantlylower

levels

ofconcernregardingtheseissues,comparedto

theircounterpartsinotherregions.Almosttwo-thirdsofITdecision-makers(64%)considercarbonpricingto

bearegulatorychallenge,whileanearlyequalnumber(63%)?ndnew

restrictionsonactivitiesandadditionalHow

challengingdoyou

?ndthefollowingnew

andupcomingregulations?23?2023EQUINIX,INC.|#Equinix#TechtrendsSUSTAINABILITY

ANDSOCIALGOODEnvironmentalregulationchallengesThe

complexityofevolving

regulationsiscausingproblemsfortechleadersandtheirteams.HalfofITdecision-makersreporttheirorganizationsare

challengedby

thecostsinvolved

inmanagingnew

andupcomingregulations.The

speedofregulationchangesandthehighvolumeofregulationsare

othertop

concerns.Whatspeci?cchallengesarenew

andupcomingregulationspresentingto

your

organization?24?2023EQUINIX,INC.|#Equinix#TechtrendsSUSTAINABILITY

ANDSOCIALGOODManagingenvironmentalregulationsInane?ortto

tackleenvironmentalregulations,halfofITdecision-makersutilizeautomationtools.45%chooseto

jointradeassociationspromotingsustainableprojects,and41%outsourceorhire

externalconsultanciesto

managetheprocessofmeetingnew

requirements.ITdecision-makersintheAsia-Paci?cregionare

signi?cantlymorelikelyto

outsourceorhire

externalconsultanciesandincreasetheirheadcountto

manageenvironmentalregulationsascomparedtothoseinotherregions.ThoseinEMEAcountriesare

signi?cantlylesslikelyto

utilizeautomationtools.How

isyour

companymanagingenvironmentalregulations?25?2023EQUINIX,INC.|#Equinix#TechtrendsSUSTAINABILITY

ANDSOCIALGOODCon?denceinsustainablepracticesSustainabilitycontinuesto

holdthespotlightontheglobalagenda,withbusiness,governmentsandindividualsaliketurningtheirattentionto

how

to

improve

impact.WhilenearlyhalfofITdecision-makers(47%)

are

con?denttheirbusinesscanmeetcustomerdemandformore

sustainablepractices,42%believe

thereisstillworkto

bedone.Asfocusonthisarea

increases,10%ofITdecision-makersfeelunderpressure,

whilejust2%seeariskoflosingbusiness.Interestingly,

decision-makersintheEMEAregionare

signi?cantlylesslikelyto

say

they

feelcon?denttheirbusinesscansatisfycustomerdemandformore

sustainablepractices.Areyou

con?dentthatyour

businesscansatisfycustomerdemandformoresustainablepractices?26?2023EQUINIX,INC.|#Equinix#TechtrendsSUSTAINABILITY

ANDSOCIALGOODConsideringtheenvironmentalimpactof

ITWhenlookingto

theenvironmentalimpactoftheirITinfrastructure,techleadersmostcommonlyagreesustainabilitystrategy

andpracticesare

criticalto

thelongevityoftheirbusiness(71%),thattheyutilizetechnologyto

optimizesustainabilitye?ciencies(70%),andthatsustainabilityisoneoftheirorganization’smostimportantdrivers(69%).Interestingly,

65%ofbusinessesgloballywillonlywork

withpartnerswhocanprove

they

meetkey

carbon-reductiontargets—anincreaseof3%since2022.Thinkingnow

abouttheenvironmentalimpactofyour

ITinfrastructure—towhatextent

doyou

agreeordisagreewitheachofthefollowing?27?2023EQUINIX,INC.|#Equinix#TechtrendsTheworld

isdigitalDigitalleadersaroundtheworldare

focusingonimprovingcybersecurityandcustomerexperience,andmanagingdataprotectioncompliance,toensuretheirITmodelscankeep

pacewithbusinessneeds.The

threatsthey

are

mostconcernedwith?

Cyberattacks,securitybreachesandashortageofITtalent.Asthey

leanontoday’s

bestpractices—likeinterconnection—tohelpthemevolve,

over

one-thirdofITleaderssaidnetworkoptimizationimprovement,

boosting?exibilityofconnectivityandaidingdigitaltransformation,were

amongitsleadingbene?ts.Over

halfreportedaplannedincreaseininterconnectionspendingin2023.28?2023EQUINIX,INC.|#Equinix#TechtrendsTHEWORLD

ISDIGITALFuture-proo?ngprioritiesThe

overwhelmingmajorityofITdecision-makersseeimprovingcybersecurity,improvingcustomerexperienceandcomplyingwithdataprotectionregulationsastop

prioritiesforensuringtheirorganization’stechnologystrategy

cankeepupwiththeneedsofbusinesstoday

andtomorrow.How

muchofapriorityiseachofthefollowingforyour

organization’stechnologystrategy?29?2023EQUINIX,INC.|#Equinix#TechtrendsTHEWORLD

ISDIGITALThreatsto

businesssuccessDigitalleadershave

manychecksandbalancesto

considerastechnologytakestheleadonbusinessstrategy

anddelivery.

Cyberattacks,securitybreachesanddataleaks,andashortageofITtalentare

thetop

threatskeepingITdecision-makersupatnight.How

muchofathreatdoyou

considereachofthefollowingto

beto

your

organization?30?2023EQUINIX,INC.|#Equinix#TechtrendsTHEWORLD

ISDIGITALAcontinuedneedfor

interconnectionAccording

to

theGlobalInterconnectionIndex

2023,globalinterconnectionbandwidthisforecastto

reach27,762+

terabitspersecond(Tbps)

by

2025,representinga?ve-year

compoundannualgrowth

rate

(CAGR)

of40%,equivalentto

110zettabytesofdataexchanged

annually.Over

one-thirdofITdecision-makersconsiderimprovingnetworkoptimization,increasing?exibilityofconnectivityandfacilitatingdigitaltransformationastopbene?tsinterconnectionbringsto

theirorganization.Whatbene?tsdoesinterconnectionbringto

your

organization?31?2023EQUINIX,INC.|#Equinix#TechtrendsTHEWORLD

ISDIGITALChangeinspending:interconnectionAt

atimewhenbudgetsaroundtheworldare

gettingtighter,

overhalfofITdecision-makersreportinterconnectionspendingincreasedin2022relative

to

2021.Over

aquarterreportnochange,and12%rep