ACCA-2023年全球人才趨勢（英）-2023

GLOBALTALENT

TRENDS2023

AboutACCA

ACCA(theAssociationofCharteredCertifiedAccountants)istheglobal

professionalbodyforprofessionalaccountants.

We'reathrivingglobalcommunityof241,000membersand542,000future

membersbasedin178countriesandregions,whoworkacrossawiderangeof

sectorsandindustries.Weupholdthehighestprofessionalandethicalvalues.

Weoffereveryoneeverywheretheopportunitytoexperiencearewarding

careerinaccountancy,financeandmanagement.Ourqualificationsandlearning

opportunitiesdevelopstrategicbusinessleaders,forward-thinkingprofessionals

withthefinancial,businessanddigitalexpertiseessentialforthecreationof

sustainableorganisationsandflourishingsocieties.

Since1904,beingaforceforpublicgoodhasbeenembeddedinourpurpose.

InDecember2020,wemadecommitmentstotheUNSustainableDevelopment

Goalswhichwearemeasuringandwillreportoninourannualintegratedreport.

Webelievethataccountancyisacornerstoneprofessionofsocietyandisvital

helpingeconomies,organisationsandindividualstogrowandprosper.Itdoes

thisbycreatingrobusttrustedfinancialandbusinessmanagement,combating

corruption,ensuringorganisationsaremanagedethically,drivingsustainability,

andprovidingrewardingcareeropportunities.

Andthroughourcutting-edgeresearch,weleadtheprofessionbyanswering

today'squestionsandpreparingforthefuture.We'reanot-for-profitorganisation.

Findoutmoreat

?2022AssociationofCharteredCertifiedAccountants

February2023

8,405responsesacrosstheworld,148countries

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GLOBALTALENTTRENDS2023|EXECUTIVESUMMARY

Ataglance:

#1Theinflationcrisisfuelswagepressures

Risingpricesareputtingchallengesonemployeesandemployers

andputtingpressureonwagedemandsandstaffretention

#2Hybridworkis“workinprogressM

Thefutureofworkintheaccountancyprofessionishybrid,

butadoptioninpracticehassomewaytogo,andthereare

somechallengesemerging.

#3Addressingburnouthastobeapriority

Stressandmentalhealthissuesareevidentacrosstheworkforce,

particularlywithyoungerrespondentsinoursurvey

#4Mobilityisdrivingapossibletalentcrunch

Accountancyremainsacareerchoicewithhighmobilityandwide

jobopportunitiesbutpresentsretentionchallengesforemployers

#5Technologyisempowering,butconcernsprevail

Technologyiskeytoaddingvalue,butthepaceofchangefor

someisoverwhelming

#6Inclusivitymeasuresscorewell,butsocialmobilitylags

Leadersareaccessibleandculturesappearinclusive,butmany

aexpressconcernsonsocialmobility

#7Accountancyprovidescareersecurityinturbulenttimes

Withtheglobaleconomyenteringachallenging2023,

accountancycontinuestoprovidelongtermcareerprospects

andcrossborderopportunities.

GLOBALTALENTTRENDS2023|EXECUTIVESUMMARY

Executivesummary

ACCA'sinauguralannualtalent-trendssurveyinaccountancyandfinanceshowsaprofessionin

workplacetransition,grapplingwithamultitudeofshort-termchallenges,aswellasbiglonger-

termquestions.WiththelegacyoftheCovid-19crisisirrevocablychangingourrelationshipwith

theworkplace,theresultsarecolouredbyagloomyeconomicoutlookacrosstheglobaleconomy.

Thissurveyof8,405professionalaccountantsacross148countries,oneofthelargesteverstudies

acrosstheprofession,suggestsemployeesarefacingsignificantchallengesfromworkplace

stressandacost-of-livingcrisis.Employersarefacingapotentialtalentcrunch,adaptingand

experimentingwithnewwaysofworkingacrosstheworkforce.

#1Theinflationcrisisfuels同量|#2Hybridworkingis"workinprogress”

wagepressures■aidThefutureofworkintheaccountancyprofession

Theimpactofinflationontherealwagesofemployeesishybrid,yetoverhalfofsurveyrespondentssuggest

isgivenasrespondents'biggestwork-relatedconcerntheirorganisationsarenotcurrentlyembracingthistype

forthefuture.It'sthebiggestworryforbothmaleandofflexibleworkingpractice,withregionalandsector

femalerespondentsandcutsacrosseveryregioninthedisparitiesinadoption.While70%ofrespondentsclaim

world.Inalmosteverysectortheissueisthetopconcerntheyaremoreproductiveworkingremotely,some

too,presentingadditionalchallengesforemployersinemployersarelesssure,suggestingthatproductivityand

keepingupwithwagedemandsinaprofessionwherecollaborationcouldbecompromised.Someemployees

careermobilityopportunitiesremainhigh.Remunerationtoociteconcernsontheimpactofremoteworkon

isidentifiedasoneofthetopattractionfactorstocollaborationandteamwork,thoughfinanceprofessionals

organisationsforemployees,yetsatisfactionlevelswithworkinginhybridrolesappearhappieratworkthanthose

payarelaggingbehind.Whilstinflationmaystarttoeaseworkingfulltimeintheo仟ice.

overthefirst6monthsof2023,itremainstobeseenhow

thepossibilityofabroadereconomicslowdownacrossthe

worldimpactsthesituation.

GLOBALTALENTTRENDS2023|EXECUTIVESUMMARY

#3Addressingburnouthastobeapriority#5Technologyisempowering,#7Accountancyprovidescareer

ThepromiseofgreaterflexibilityintheworkplacebutconcernsprevailtSSIsecurityinturbulenttimes

doesn'tappeartobealleviatingkeymentalhealthRespondentsoverwhelminglyclaimtounderstandhowAcareerinaccountancyisstillseenasasmartchoicefor

pressures.Well-beingandmentalhealtharethesecondtechnologyhelpsthemaddvalueintheirorganisationsorthoseseekinglong-termcareerprospects.Theopportunity

highest-ratedworkconcernforthefuture.Thedatatotheirclients,butthere'saskillsgap,with86%wantingtoacquireaprofessionalqualificationwhichaffordscross-

isclear-61%reportthattheirmentalhealthsuffersmoretrainingsupportontechnologyfromtheiremployers,sectoralandinternationalmobilityfurtheraddstothe

becauseofworkpressures,71%wantmorehelpfromtheirand42%claimingtobeoverwhelmedbythepaceofperceptionthatchoosingaccountancyasacareerpath

organisationsinmanagingtheirmentalhealth,andalmosttechnologicalchangeimpactingtheirjobs.Remarkably,providesjoboptionalityandadegreeofjobsecurityin

half(49%)stilldon'tthinktheirorganisationconsidersthedatarevealsparticularlyconcernsabouttechnologychallengingeconomictimes.There'sgoodnews,too,about

mentalhealthtobeapriority.It#snosurprisethat88%expressedbyyoungeremployeesintheworkplace.Gentheperceptionofthebroadercontributionaccountants

wantabetterwork-lifebalance,butourdataalsosuggestsZmaybethe'digitalnatives',butitzslikelythey'reatthecanmaketosocietyandtheenvironment.Yetwithrapid

youngerpeoplearemorelikelytosaytheirmentalhealthsharpendoftechnologicalchange,deliveringoperationallyworkforcechangeandachallengingeconomy,thenarrative

issufferingbecauseofworkpressures,andmorelikelytofocusedjobsdaytoday,andwitnesstothesheerspeedsuggeststhatpersonalmotivations,andindividualcareer

wantmoresupportfromtheiremployers.ofdigitaltransformation.ThoseintheBigFouraccountingadvancementaretheprimarymotivationsforpursuing

firmsandrespondentsfromacademiawerethemostlikelycareersinaccountancyrightnow.Foryoungerpeoplein

#4Mobilitydrivingapossibletovoiceconcernsonthespeedofchange.particular,thedatasuggestsattractiontotheprofessionis

talentcrunchmorefocusedoncareerdevelopmentandfinancialreward

Almosthalfofrespondents(44%)expecttomovetotheir#6Inclusivitymeasuresscorewell,ratherthanbroaderambitionstoaddresswidersocial

nextrolewithin12months,risingto69%overthenextbutsocialmobilitylagsissuesthroughthejobstheyperform.

twoyears.ItzsnosurprisethatGenZarethemostmobileThere'sgoodnewsinthedataontheprogressemployees

demographic,butover50%ofGenerationXrespondentsbelievetheirorganisationsaremakingintheaccessibility

(age43-57)alsoexpecttomoverolewithintwoyears,oftheirleaders,leadershipintegrityandinclusive

andoverhalfofrespondentsglobally(55%)suggesttheyorganisationalcultures.Three-quartersofrespondents

wanttoleavetheircurrentemployerintheirnextmove.agreedthattheleadersoftheirorganisationswere

Yetthere'snuancetothedata,withaclearindicationthataccessible,and71%agreedthattheseleadershad

organisationsizestillmattersforjobhunterslookingatintegrity,with68%indicatingthattheirorganisational

prospectivemovestoadifferentorganisationorsector.culturewasinclusive,thoughnotablythepublicsector

It'sapotentialemployer'talentcrunch',furtherfareslesswell.Socialmobilityhoweverappearsmore

compoundedbyemployeedissatisfactionacrossachallenging,withalmosthalfofrespondents(49%)

rangeofdifferentemployerpropositions.indicatingthatalowsocio-economicbackgroundwas

stillabarriertocareerprogressionintheirorganisation.

6

GLOBALTALENTTRENDS20231.THEINFLATIONCRISISFUELSWAGEPRESSURES

1.Theinflation

crisisfuels

GLOBALTALENTTRENDS2023|1.THEINFLATIONCRISISFUELSWAGEPRESSURES

Inflationimpactingrealwagesandsalaries

isthebiggestwork-relatedconcernFIGURE1.1:Inflation'sreductionofrealwages-rankingofconcernacrossregions

Notsincethefinancialcrisisof2008/09hastheglobalNorthMiddleAsiaCentral&SouthWesternAfricaCaribbeanCentral&

AmericaEastPacificE.EuropeAsiaEuropeS.America

economyfacedsuchachallengingsetofcircumstances.With

Th11.Inflationreducingmyrealwage

theIMFpredictinganincreasedpossibilityofaglobalgrowth

2.Well-being/mentalhealth

rateofbelow2%in2023\andcentralbanksundertakingthe

3.Aglobaleconomicdownturn

biggestcollectivetighteningofmonetarypolicyindecadesimpactingmyjobopportunities

tocurbinflation,thecost-of-livingcrisisacrosstheworldHB-4.Poorcareerdevelopment

opportunities

andpotentialeconomicoutfallishavingadirectimpacton

5.Jobsbeingreplacedbytechnology

ourrespondents1attitudetothefuture.Concernsabout

6.Nothavingrelevantskillsfor

inflationarerankedthenumberonefutureworkconcernthefuture

ineightoutofnineregionsacrosstheworld(Figure1.1).-7.Workload/insufficientresources

Acrossselectedcountriesit'salsoakeyissue(Figure1.2).tocarryoutmyrole

8.Jobopportunitiesmovingto

otherpartsoftheworld

"Theinflationimpactandcost-of-livingcrisisthatuue'rein9.Employeeequalityintheworkplace

atthemoment.That'sfrontofmindforalotoftheteam'.10.Pooreducationsystemsthatdon't

deliverfuturevitalworkplaceskills

ACCAAccountantsforBusiness

11.Increasingretirementage

GlobalForumRoundtable

FIGURE1.2:Inflation'sreductionofrealwages-rankingofconcernacrosscountries

CanadaChinaGhanaHongIndiaIreland,KenyaMalaysiaMauritiusNigeriaPakistanSingaporeTurkeyScotlandUAEVietnamZimbabweUK(all)

(mainland)KongSARRep.of(UK)Globaltop-rankedfutureofworkconcerns

1.Inflationreducingmyrealwage

2.Well-being/mentalhealth

3.Aglobaleconomicdownturn

impactingmyjobopportunities

4.Poorcareerdevelopment

opportunities

5.Jobsbeingreplacedbytechnology

6.Nothavingrelevantskillsfor

thefuture

7.Workload/insufficientresources

tocarryoutmyrole

8.Jobopportunitiesmovingto

otherpartsoftheworld

9.Employeeequalityintheworkplace

10.Pooreducationsystemsthatdon't

deliverfuturevitalworkplaceskills

11.Increasingretirementage

1'IMFChiefSeesHigherChanceofGlobalGrowthBelow2%in2023',(Shalal,A.andLauder,D.,Reuters,2022).</markets/imf-chief-sees-higher-chance-global-growth-below-2-2023-2022-12-01/>,accessed23December2022.

8

GLOBALTALENTTRENDS2023|1.THEINFLATIONCRISISFUELSWAGEPRESSURES

INFLATIONCONCERNSFIGURE1.3:Rankingofinflation'sreductionofrealwages-bygeneration

CUTACROSSGENDER

(GenerationZGenerationYGenerationXBabyBoomer

ANDGENERATION.Age25-42Age43-57Ageover57

(Mentalhealthandwell-beingoftheemployeesisnouj

anaccumulationof(different)factors,andtheonethat

isreallypressingusintermsoftheivell-beingis,

let'sfaceit,inflation}.ACCAAfricaRoundtable

'InEthiopiawheretuearefeelinghigherlevelsof

inflation,employersarelookingforwaysofsubsidisingMENANDWOMENBOT