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Unlocking
UAEFMCGMarketTrends
andShopper
InsightsFMCGMacro
Update
Q1,2023Worldpanel
Division,Kantar,
MENAJune
2023Macro-economic
ContextDespite
the
downgradeto
headline
GDPfrom
oil
output
cut,
non-oil
sectors,
including
FMCG,remains
strongly
positive,
witha
robust
capital
market
signaling
further
encouraging
signs
forthe
UAE
economyOPEC+'s
output
cut
to
weigh
on
oilGDP
but
non-oil
sector
is
vibrantInflation
in
Dubai
edged
down,however
rent
hikes
hits
the
walletsDeepening
capital
market
signalsgrowth
and
innovation.
UAEeconomy
isexpected
togrowth
at2.4%
in2023,
slowerthan
whatwaspreviouslyprojected..
Inflation
inDubai
droppedin
Q1toaverage.
Despite
global
marketuncertainty,
aflow
ofIPOsontoemirates'
local
bourses,
likelytomaintain
relativelystrong
performance
of
localequity
markets.4.6%,
downfrom
6.2%
in
Q32022..
However,inflation
inDubai
and
UAEas
awholeeased
at
aslower
ratethan
seen
inother
partsof
theworld,such
asthe
USand
theeurozone..
Expanding
non-oil
sector
leads
toimprovementinPMIat55.9
inMar.UAE
Equity
PricesReal
GDP
Growth:.
Inflation
has
slowed
atamore
gradual
pace
intheUAEinpartbecause
it
peaked
at
alowerrateas
theauthorities
smoothed
theadjustmentinfood
and
energy
prices..
However,strongeconomic
growth
and
an
influxof
expats
tothe
UAEcausing
rents
torise.Source:Oxford
Economics
Country
Economic
Forecast
report,
April20232Key
FMCG
TrendsIn
spite
of
pricing
pressures
that
widen
the
volume-value
gap,
the
strong
rise
in
Ramadandriven
volume
in
2023
wasa
positive
development
for
brands
and
retailersUAE
FMCG
Monthly
KPIs
|
Indexed
to
the
average
of
FY
2020VolumesSpends11412011010090COVID19RussiaUkraineWar
Starts110101108105104931021019810094101901079787989687888070Ramadan2020
(April&May)Vaccinationstarts
but
casescontinueMany
officesresumeBacktoschoolRamadan2022SummerVacationsRamadan2023BacktoschoolRamadan2021CovidimpactbeginsSummerSummerVacationsBacktoschoolVacations
Gradual
opening
upSource:WorldpanelDivision,Kantar,
MENA.Basisthe
87FMCGcategories
we
currentlytrackintheUAE*Inorder
toseethetrends
/crests
and
throughs
interms
of
volumes
foroverall
FMCGwe
have
removedthe
contribution
from
BottledWater
whichisabout
55%
oftheoverall
volumesand
does
not
fluctuatemuch
over
time3Fluctuations
in
FMCG
consumer
behavior
are
driven
by
seasonal
factors
and
amplified
bybasket
price
hikes,
necessitating
adaptive
marketingstrategiesBasis
the
87
FMCG
categories
we
currently
track
in
the
UAESpendsFrequencySpend/TripCOVID19RussiaUkraineWar
Starts12512711013012011010090121114121120119117117116103114104114111981051041041011021009780103869292821009087888089868086928070Ramadan2020
(April&May)BacktoschoolVaccinationstarts
but
casesRamadan2022SummerVacationsRamadan2023BacktoschoolcontinueRamadan2021Many
officesresumeGradual
opening
upCovidimpactbeginsSummerVacationsBacktoschoolSummerVacationsSource:WorldpanelDivision,Kantar,
MENABasis
the
87
FMCGcategories
we
currentlytrackintheUAE4As
inflation
reaches
a
plateau,
there
is
a
softening
of
the
spending
growth
rate.
Overall
growthalso
driven
by
increased
populationIntheshort
term,theprimary
countermeasure
shoppers
used
isreduction
of
frequencyQuarter
FMCG
|
Performance
DriversSpend000’sSRPenetrationFrequencyVolumeperTrip
KG/
Ltr.Total
HH000’sAveragePriceSR/KG/Ltr.Source:WorldpanelDivision,Kantar,
MENA*Inorder
toseethe
trends
/crests
foroverall
FMCGwe
have
removedthe
contributionfromBottledWater
allKPIs5Inflation
TrendMonitoring
pricing
trends
across
differentproduct
categories
is
crucial
for
creating
brand-specific
strategies
as
inflation
growth
shows
some
signs
of
restraint
in
most
segments,
exceptfor
beveragesFMCG
quarterly
price
change
versusSPLY
(%chg)Q2'22Q3'22Q4'22Q1'2312.4%11.9%DrivenbyCoffee,
RTDJuices10.6%10.5%10.2%Drivenby
SkinCare
and
BarSoap8.9%7.9%7.4%7.9%7.4%7.2%6.3%5.9%5.7%5.0%5.1%5.2%3.7%3.4%2.8%2.7%2.8%2.3%1.6%AllFMCGFoodBeveragesDairyPersonalCareHomeCareSource:WorldpanelDivision,Kantar,
MENA.Quarterly
change
vs.same
period
lastyearInorder
toseethe
trends
/crests
foroverall
FMCGwe
have
removedthe
contributionfromBottledWater6Segment
Deep
DiveThis
quarter,
the
relatively
lower
price
increase
correlated
witha
slight
increase
in
volume,as
individual
buyers
rationalized
their
purchases
to
a
lesser
extentQuarterly
%
changeMar'23
vs.
SPLYValueAvg
PriceVolumeVo
l
/
BuyerFMCGFood6.31.33.9-2.9-0.35.03.47.5Highest
rise
inCoffee,
RTDJuicesBeverageDairy8.3-2.0-6.310.68.10.2-4.27.9Highest
rise
inGhee,
Evap.milk,
Butter/Margarine,LabnehPersonal
CareHomeCare-2.8-5.0-7.42.37.92.0-1.85.7Source:WorldpanelDivision,Kantar,
MENA.Dec
Q1'23
vs
SPLY&
DecQ1'23
vsSPLYInorder
toseethe
trends
/crests
foroverall
FMCGwe
have
removedthe
contributionfromBottledWater7Recent
trends
also
indicate
larger
pack
purchases
for
Food,
Beverages,
and
Personal
Care,necessitating
a
fresh
look
at
portfolio
managementBrands
need
to
be
morecompetitive
as
penetration
gains
inmost
segmentsdecreasedSegments
Performance
|
QE/Q1'23
indexed
vs
SPLY>103Penetrationgain
inno.
ofcategories<97Spend/buyerSpend/tripPrice/volumeVolume/buyerBasketsizePacksize/buyerPacks/tripFrequencyTotal
FMCGFood1021031041039510510410910510110310510311110810210697100949799100101981041071051001039989887477BeverageDairy95831001253396989810075Personal
CareHome
Care939499104981019710045Source:WorldpanelDivision,Kantar,
MENA.Inorder
toseethetrends
/crests
and
troughs
foroverallFMCGwe
have
removedthecontributionfromBottledWater
which
is
about
55%
of
theoverall
volumesand
does
not
fluctuatemuch
over
time8Channel
PerformanceA
shift
in
shopper
behavior
towardsexploring
alternative
shopping
options
like
hypermarketspresents
both
challenges
and
opportunities
for
brandsQ4
Spend
Contribution
(%)Opportunitiesfor
Brands17.914.510.811.85.2.
Increasedexposure
toawiderrange
ofcustomers
through
hypermarkets,leading
topotential
for
increased
salesand
market
share.25201510519.920.720.1Pen
growth
observedinallFMCG16.816.4.
Ability
tonegotiate
better
partnershipdeals
with
hypermarkets
due
tolargervolume
purchases.segments14.811.611
10.99.48.6
8.6Challengesfor
Brands6.96.45.6.
Increasedcompetition
inhypermarketsmakes
differentiation
challenging.0.
Need
toadjust
marketing
and
productsfor
hypermarket
shoppers'
preferencesand
behavior.CarrefourLuluKNHypermarketsQ1'21
Q1'22
Q1'23<=-3%
growth
>=3%
growthKNSupermarketsKNCo-operatives=Q1'23
Volumecontribution%Source:WorldpanelDivision,Kantar,
MENA9Online
ShoppingWhile
the
depth
of
online
shopping
is
increasing
in
UAE,
its
penetration
rate
amonghouseholds
appears
to
be
reaching
a
plateau
before
potentially
taking
off
againTotal
FMCG
|
Rolling
M
AT
Periods
|E-commerce
Penetration
%Total
FMCG
|
Rolling
MAT
Periods
|
OnlineVolume/Value
Proportion
vs.
Offline
%PenetrationVolumeShareValueShare6.15.845.544.75.45.34.24.040.0MAR'21MAR'22MAR'23Mar'21Mar'22Mar'23Source:WorldpanelDivision,Kantar,
MENABase:Excluding
bottled
water10Convenience
leading
to
consistent
growth
of
online
shopping
depth
in
the
UAEThe
sizeof
online
packpurchases
isgradually
decreasing
toalign
with
thesizeof
offline
purchasesUAE
FMCG
|
M
AT
Mar'23
|
Online
Shopping
IndexedAgainst
StoreInteresting
facts.
The
penetration
ranking
of
categoriesremains
consistent
betweenonline
andoffline
purchases
suggesting
thatpeople'sbuyingdecisions
are
primarilybasedontheir
needs,
which
are
similarregardless
of
the
channelsthey
choose.Mar'21Mar'22Mar'23156153.
However,
approximately67%of
categories(from
all
5segments)
showhigher
averagepricespaidonline
compared
to
offline.135113109105104106103.
Onlyaround
11%
of
the
top600brandsdon’tsellonline
all
the
rest
are
alreadythere,
albeit
with
varyinglevels
of
onlineperformance..
Half
of
these
brands
are
selling
at
apremium
online
than
offline
(PI>103).
Butthe
other
halfareselling
cheaper
thanoffline
(PI<97)
indicating
opportunitiesfor
both
premiumizationanddiscountingexistsinonline
platform.13.011.39.37.8
7.98.9FrequencyNo.ofpacksPackSizeVol/tripAveragePriceSource:WorldpanelDivision,Kantar,
MENABase:Excluding
bottled
water11Expat
Arabs
remain
at
the
forefrontof
online
shopping.
Increased
participation
from
othernationalities,
especially
those
in
higher
SEC
groups,
woulddrive
further
adoption
of
thechannelOnline
Shopping
Contribution
within
SegmentsMAT
Mar'23|Online
Shopping
Volume
/
Value
vs.Offline
%5.8
6.1AllUAE33.59.9
11.2
4.8
4.55.4
5.28.8
9.3Others4.6
4.9SECAB6.7
7.2SECC15.1
5.3SECC2/DEmiratiExpatArabs
SouthAsian
SouthEastAsiansVolume%Value%Source:WorldpanelDivision,Kantar,
MENABase:Excluding
bottled
water12Key
Observations&ConclusionsOverall,
the
UAE
FMCG
market
remains
positive
as
it
enters
a
post-pandemic
world
with
a
shiftin
consumer
behavior,
adaptation
to
hypermarkets,
and
potential
for
growth
in
onlineshopping.
However,
brands
and
retailersmust
remain
flexible
and
keep
a
close
eye
on
themarket
trends
to
adjust
their
strategies
accordinglyMacroeconomy
&
FMCGPerformanceSegment
Health
&
ShopperBehaviorTrade
Performance
&E-commerce
Non-oil
sectors,
including
FMCG,remain
positivedespite
aslowdown
inthe
UAE'smacroeconomy.
Monitoring
pricing
trends
across
differentproduct
categories
is
crucial
f
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