2017春季導(dǎo)游英語(yǔ)教案

導(dǎo)游英語(yǔ)課程教案課程定位與內(nèi)容課程定位：《導(dǎo)游英語(yǔ)》課程為專業(yè)任選課，授課對(duì)象為英語(yǔ)專業(yè)三年級(jí)學(xué)生。課程職業(yè)性強(qiáng)，計(jì)劃為有意向從事導(dǎo)游行業(yè)工作的學(xué)生提供行業(yè)基礎(chǔ)知識(shí)并培養(yǎng)他們的專業(yè)技能。由于三年級(jí)學(xué)生已經(jīng)具有一定聽(tīng)說(shuō)讀寫(xiě)的基本技能，所以本課程的教學(xué)目標(biāo)應(yīng)集中在英語(yǔ)導(dǎo)游相關(guān)職業(yè)知識(shí)及職業(yè)技能的培訓(xùn)上，以導(dǎo)游工作基本過(guò)程為導(dǎo)向來(lái)組織教學(xué)過(guò)程，尤其應(yīng)該通過(guò)大量的情景模擬練習(xí)來(lái)幫助學(xué)生掌握涉外旅游活動(dòng)中“吃、住、行、游、購(gòu)、娛”六大環(huán)節(jié)的工作過(guò)程，獲得、鞏固相關(guān)的從業(yè)技能。課程內(nèi)容：教材：《導(dǎo)游英語(yǔ)實(shí)用教程》天津大學(xué)出版社，2010年4月，劉麗莉主編該教材共分三個(gè)部分：ServiceProcedure（導(dǎo)游服務(wù)步驟）；ChineseCulture（中國(guó)文化）；TouristAttractions（旅游景點(diǎn)）。根據(jù)教材、課程目標(biāo)及實(shí)際情況教學(xué)內(nèi)容主要分為兩大塊：基礎(chǔ)理論知識(shí)及實(shí)際操作。基礎(chǔ)理論部分以教師講授為主，主要涉及導(dǎo)游服務(wù)相關(guān)基礎(chǔ)知識(shí)。實(shí)際操作部分以學(xué)生小組活動(dòng)為主要形式，學(xué)生需對(duì)設(shè)定的旅游目的地開(kāi)展模擬導(dǎo)游活動(dòng)。教學(xué)重點(diǎn)：致歡迎詞、酒店安排、旅行安排、景點(diǎn)介紹、飲食文化、節(jié)日文化、特產(chǎn)、致歡送詞、解決投訴問(wèn)題。教學(xué)難點(diǎn)：中西文化差異，知識(shí)覆面廣，表達(dá)能力要求高。本堂課的教學(xué)目標(biāo)幫助學(xué)生掌握旅游線路設(shè)計(jì)的要素及規(guī)則，讓學(xué)生通過(guò)學(xué)習(xí)，能夠設(shè)計(jì)出完整合理的旅游線路。教學(xué)方法及手段（任務(wù)型&情景法）課程主要分為理論知識(shí)講解和實(shí)踐技能操作兩部分。理論知識(shí)部分主要以教師講解形式為主涵蓋導(dǎo)游必備素質(zhì)、基本服務(wù)要求、導(dǎo)游職責(zé)、行程安排、中國(guó)傳統(tǒng)文化知識(shí)介紹等內(nèi)容，實(shí)踐操作部分將對(duì)學(xué)生進(jìn)行分組，要求學(xué)生以小組展示的方式對(duì)規(guī)定省市的旅游線路進(jìn)行設(shè)計(jì)及講解。模擬實(shí)踐課以練為核心，結(jié)合任務(wù)型教學(xué)法和情景法的教學(xué)理念，以幻燈片和視頻短片為切入點(diǎn)，聲音、圖像輔助的多媒體教學(xué)手段具有較好的帶入性，能夠激發(fā)學(xué)生的學(xué)習(xí)興趣，更好的參與到課堂活動(dòng)中。

評(píng)估方式上課30%作業(yè)設(shè)計(jì)30%視頻作業(yè)40%二、教學(xué)內(nèi)容及時(shí)間安排WeekDayPartDailyTopic/Activities12/20,21Part1TourGuidingProceduresandSkills&ChineseCultureTraitsofexcellenttourguides;ATourguide'smaintasks22/27,28Meetingtheguests;Onthewaytothehotel;Hotelaccommodations33/6,7Talkingabouttheitinerary;Sightseeing43/13,14DininginChina53/20,21Shopping;Entertainment63/27,28HandlingComplaints;Farewell74/3,4HistoryofChinaChinesereligions:abriefintroduction84/10,11TraditionalChineseFestivals;TraditionalChineseMedicine94/17,18Chinesecalligraphyandpainting;AncientChineseArchitecture104/24,25Part2TouristAttractions(Practice)Itinerary1:Australia115/1,2Itinerary2:Sydney125/8,9Itinerary3:Melbourne135/15,16Itinerary4:NewZealand145/22,23Itinerary5:Europe155/29,30Itinerary6:America166/5,6Itinerary7:Korean&Thailand176/12,13Itinerary8:Japan186/19,20Review三、考核成績(jī)分配比例?Physicalattendance(10%)Althoughitjusttakes10percent,youwillnotpassthisclassifyoumissmorethan5timesGroupPresentation(5%*6=30%)5-6peopleineachgroupAbout15minutesMusthaveSlides,picturesorvideosAboutChinesecultureortouristattractionsbasedonourteachingplanFinalexam(60%)四、教材和參考資料1、建議使用教材：《導(dǎo)游英語(yǔ)使用教程》劉麗莉主編，天津大學(xué)出版社，2010年4月2、主要參考資料：①《實(shí)用導(dǎo)游英語(yǔ)》王向?qū)幹骶?，北京大學(xué)出版社，2014年5月②《英語(yǔ)導(dǎo)游教程》紀(jì)春、裴松青編著，旅游教育出版社，2008年8月

授課時(shí)間2017.03----2017.06課次1授課方式理論課；課件；教材課時(shí)安排2授課題目（教學(xué)章、1.課程基本情況介纟2.Traitsofexcellent節(jié)或主題)：紹及課程考評(píng)方式。tourguides;ATourguide'smaintasks上一課次教學(xué)內(nèi)容提要本課次教學(xué)目的、要求：1?了解本課程基本情況及課堂要求、考核方式。熟知優(yōu)秀導(dǎo)游必備素質(zhì)。熟知導(dǎo)游基本職責(zé)。教學(xué)重點(diǎn)及難點(diǎn)：Traitsofexcellenttourguides;ATourguide'smaintasks教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段Introducetheobjectivesofthiscourse;coursecontent;schedule(25mins)ReadingandImproving:TraitsofExcellentTourGuides(Handouts)(25mins)ReadingandImproving:ATourGuide'sPrincipalDuties(Handouts)(25mins)Consolidationandgroupdiscussion:Pre-tourpreparations(Handouts)(25mins)歸納法；多媒體作業(yè)和思考題：

授課時(shí)間課次2授課方式理論課；課件；教材課時(shí)安排2授課題目(教學(xué)章、節(jié)或主題)：Meetingtheguests;Onthewaytothehotel;Hotelaccommodations上一課次教學(xué)內(nèi)容提要課程基本情況介紹及課程考評(píng)方式。Traitsofexcellenttourguides;ATourguide'smaintasks本課次教學(xué)目的、要求：1?了解接團(tuán)必要準(zhǔn)備工作及期間注意事項(xiàng)，了解可能面對(duì)的突發(fā)情況并知曉如何應(yīng)對(duì)。掌握歡迎詞撰寫(xiě)技巧。了解酒店等級(jí)劃分標(biāo)準(zhǔn)及可提供的服務(wù)；能夠合理安排住宿并處理突發(fā)情況。教學(xué)重點(diǎn)及難點(diǎn)：Greetingguests.Composeawelcomespeech.Checkin.教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段Review:TraitsofExcellentTourGuides;ATourGuide'sPrincipalDuties;Pre-tourpreparations(lOmins)Lead-in:groupwork:Pre-arrivalservice(lOmins)ReadingandConcluding:Meetingtheguests(25mins)Consolidationandgroupdiscussion:Composeawelcomespeech(30mins)ReadingandConcluding:Hotelaccommodation(25mins)歸納法，多媒體作業(yè)和思考題：Reading(p4,p12,p19)

授課時(shí)間課次3授課方式理論課；課件；教材課時(shí)安排2授課題目(教學(xué)章、節(jié)或主題)：Talkingabouttheitinerary;Sightseeing上一課次教學(xué)內(nèi)容提要Meetingtheguests;Onthewaytothehotel;Hotelaccommodations本課次教學(xué)目的、要求：了解旅行行程安排注意事項(xiàng)，能夠獨(dú)立設(shè)計(jì)安排行程。能夠應(yīng)對(duì)行程變化或取消等突發(fā)事項(xiàng)，并采取積極補(bǔ)救措施。掌握景點(diǎn)講解詞撰寫(xiě)技巧。1.HelpstudentstoknowthebasicelementsofacompleteitineraryHelpstudentstoknowthebasicrulesofdesigninganitinerary教學(xué)重點(diǎn)及難點(diǎn)：ToscheduleanitineraryTohandlewithanalteredtravelplanTowriteacommentary教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段Review:Meetingtheguests;Onthewaytothehotel;Hotelaccommodations(lOmins);checkinghomework(lOmins)Lead-in:groupdiscussion:thebasicelementsofacompleteitinerary(10mins)ReadingandImproving:Talkingabouttheitinerarywiththeguests(20mins)Readingandgroupdiscussion:Measurescanbetakentotackleanalteredtravelplan(Handouts)(25mins)ReadingandImproving:Sightseeing(Handouts)(25mins)pre-boardingprocedurescategoriesoftourcommentarieselementsoftourcommentaries歸納法，多媒體作業(yè)和思考題：Toschedulean2-dayitineraryaboutLanzhou.

授課時(shí)間課次4授課方式理論課；課件；教材課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：DininginChina上一課次教學(xué)內(nèi)容提要Talkingabouttheitinerary;Sightseeing本課次教學(xué)目的、要求：HavegeneralknowledgeabouttheChineseculinaryarts.BefamiliarwithChinesecookingmethods,featuresandfamousdishes.ToknowthebasicwesterncookingstylesandWesternfood;beabletocompareChinesecookingstylewithwestern.教學(xué)重點(diǎn)及難點(diǎn)：IntroduceChineseculinaryhistoryandEightGreatTradition;TalkaboutChinesecookingmethods,featuresandfamousdishes;IntroducebasicwesterncookingstylesandWesternfood;CompareChinesecookingstylewithwesternstyle.教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段Review:basicelementsofanitineraryandtourcommentaries(lOmins);checkinghomework(10mins)Lead-in:groupdiscussion:what'syourfavoriteChinesedishes?Doyouknowhowtocookit?(10mins)ReadingandImproving:ChineseCulinaryarts(40mins)readthetextTalkaboutChineseculinaryhistoryandEightGreatTraditionChinesecookingmethods,featuresandfamousdishesReadingandImproving:westerncookingstylesandWesternfood(Handouts)(30mins)readthetextcompare歸納法，多媒體作業(yè)和思考題：RolePlay.Workingroupsof5or6.Youarehavingdinner.Oneofyouisthehost.Therestareforeignguests.YouarehavingachatabouttheeatingcustomsandthecharacteristicsofvariousregionaldishesinChina.

授課時(shí)間課次5授課方式理論課；課件；教材課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：Shopping;Entertainment上一課次教學(xué)內(nèi)容提要ChineseculinaryhistoryandEightGreatTradition;Chinesecookingmethods,featuresandfamousdishes;BasicwesterncookingstylesandWesternfood.本課次教學(xué)目的、要求：HavegeneralknowledgeaboutChineselocalspecialties;canintroducethemeffectivelytothetourists.Havegeneralknowledgeaboutlocalplaces'entertainmentactivities;canintroduceandarrangetheentertainmentactivitiesaccordingtothetourists'interests.教學(xué)重點(diǎn)及難點(diǎn)：Introducetourguide'sresponsibilitiesforguidingthetouriststodoshopping.TalkaboutChinesespecialtiesandsouvenirs.Introducetourguide'sresponsibilitiesforguidingthetouriststoenjoylocalplaces'entertainmentactivities.TalkaboutfamousChineseentertainmentactivities.教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段Review:Chineseculinaryarts(lOmins);checkinghomework(lOmins)Lead-in:groupdiscussion:Ifyouareatourguide,whatChinesespecialtieswillyouintroducetotheguests?Why?(10mins)ReadingandImproving:ShoppinginChina(35mins)readthetextTalkaboutChinesespecialtiesGroupwork:tourguide's“should"and“shouldn't"aboutshoppingReadingandImproving:EntertainmentsinChina(Handouts)(35mins)readthetextTalkaboutfamousentertainmentinChinaGroupwork:tourguide's“should"and“shouldn't"aboutentertainmentarrangements歸納法，多媒體作業(yè)和思考題：RolePlay(P59,P68)

授課時(shí)間課次6授課方式理論課；課件；教材課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：HandlingComplaints;Farewell上一課次教學(xué)內(nèi)容提要Shopping;Entertainment本課次教學(xué)目的、要求：BeabletohandledifferentkindsofcomplaintsKnowhowtomakeafarewellspeechtotheguests教學(xué)重點(diǎn)及難點(diǎn)：Introducethecommonproblemsandaccidentsduringthetour.Introducetheessentialknowledgeandskillsatourguideneedforhandlingtheaccidents.Talkabouttheproceduretohandlewiththecomplaints.Talkabouthowtomakeafarewellspeech.教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段Review:Shopping&Entertainment(lOmins);checkinghomework(lOmins)Lead-in:groupdiscussion:Ifyouareatourist,whatdoyouusuallycomplainaboutthetour?Why?(10mins)ReadingandImproving:Handlingproblemsandemergencies(handouts)(35mins)readthetextTalkaboutthecommonproblemsandaccidentsduringthetourGroupwork:whatknowledgeandskillsatourguideneedforhandlingtheaccidents;Groupwork:howtohandlewiththecomplaintsReadingandImproving:Farewellspeech(35mins)readthetextGroupdiscussion:pre-departureserviceselementsofafarewellspeech歸納法，多媒體作業(yè)和思考題：RolePlay(P75,P81)

授課時(shí)間課次7授課方式理論課；課件；教材課時(shí)安排2授課題目(教學(xué)章、節(jié)或主題)：HistoryofChinaChinesereligions:abriefintroduction上一課次教學(xué)內(nèi)容提要HandlingComplaints;Farewell本課次教學(xué)目的、要求：ToknowthebriefhistoryofChina;BeabletointroducehistoryofChinainEnglish;HavesomeknowledgeaboutreligionsinChina;BeabletointroduceChinesereligionsinEnglish教學(xué)重點(diǎn)及難點(diǎn)：TalkaboutthebriefhistoryofChinaTalkaboutthereligionsinChina教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段Review:HandlingComplaints&Farewell(5mins);checkinghomework(5mins)Lead-in:groupdiscussion:HowmanyChinesedynastieswerethere?Whichone,inyouropinion,isthegreatest?Why?(lOmins)ReadingandImproving:China'shistory(handouts)(40mins)readthetextSummaryReadingandImproving:TheConfuciusandFourMajorReligions(40mins)readthetextGroupdiscussion:yourunderstandingofTaoism歸納法，多媒體作業(yè)和思考題：CouldyoutellussomethingaboutConfucius?

授課時(shí)間課次8授課方式理論課；課件；教材課時(shí)安排2授課題目(教學(xué)章、節(jié)或主題)：TraditionalChineseFestivals;TraditionalChineseMedicine上一課次教學(xué)內(nèi)容提要HistoryofChinaChinesereligions:abriefintroduction本課次教學(xué)目的、要求：BeabletointroduceimportantChinesefestivalsinEnglish;HavesomeknowledgeabouttraditionalChinesemedicine;BeabletointroducetraditionalChinesemedicineinEnglish教學(xué)重點(diǎn)及難點(diǎn)：TalkabouttraditionalChinesefestivalsTalkabouttraditionalChinesemedicine教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段Review:History&religions(5mins);checkinghomework(5mins)Lead-in:groupdiscussion:What'syourfavoritetraditionalfestival?Why?(10mins)ReadingandImproving:TraditionalChineseFestivals(handouts)(40mins)readthetextGroupdiscussion:westernfestivalsinChinaReadingandImproving:TraditionalChineseMedicine(40mins)readthetextGroupwork:comparetraditionalChinesemedicinewithwesternmedicine歸納法，多媒體作業(yè)和思考題：Translation(P102-103,P122-123)

授課時(shí)間課次9授課方式理論課；課件；教材課時(shí)安排2授課題目(教學(xué)章、節(jié)或主題)：Chinesecalligraphyandpainting;AncientChineseArchitecture上一課次教學(xué)內(nèi)容提要TraditionalChineseFestivals;TraditionalChineseMedicine本課次教學(xué)目的、要求：HavesomeknowledgeaboutChinesecalligraphyandpainting;BeabletointroduceChinesecalligraphyandpaintinginEnglish;HavesomeknowledgeaboutancientChinesearchitecture;BeabletointroduceancientChinesearchitectureinEnglish教學(xué)重點(diǎn)及難點(diǎn)：TalkaboutChinesecalligraphyandpaintingTalkaboutancientChinesearchitecture教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段Review:checkinghomework(lOmins)Lead-in:groupdiscussion:WhatdoyouknowaboutChinesecalligraphy?(10mins)ReadingandImproving:Chinesecalligraphyandpainting(handouts)(40mins)readthetextGroupwork:compareChinesecalligraphyandpaintingwithwesterncalligraphyandpaintingReadingandImproving:ancientChinesearchitecture(40mins)readthetextfeatures,stylesfamousancientChinesearchitecture歸納法，多媒體作業(yè)和思考題：PrepareforItinerary1:Beijing

授課時(shí)間課次10授課方式實(shí)踐課課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：Itinerary1:Beijing上一課次教學(xué)內(nèi)容提要Chinesecalligraphyandpainting;AncientChineseArchitecture本課次教學(xué)目的、要求：從本周開(kāi)始，進(jìn)入模擬導(dǎo)游實(shí)踐課程階段，要求學(xué)生能夠根據(jù)所學(xué)的理論知識(shí)，為規(guī)定的城市制定合理的旅游線路安排，對(duì)游客的吃、住、行、游、購(gòu)、娛做出合理的規(guī)劃及安排，掌握當(dāng)?shù)刂糜尉包c(diǎn)相關(guān)知識(shí)。教學(xué)重點(diǎn)及難點(diǎn)：在學(xué)生模擬實(shí)訓(xùn)中需及時(shí)發(fā)現(xiàn)問(wèn)題及不足，并在課堂上及時(shí)糾正。教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段GroupPresentation(90mins)comment(lOmins)多媒體作業(yè)和思考題：Itinerary2:Xi'an

授課時(shí)間課次11授課方式實(shí)踐課課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：Itinerary2:Xi'an上一課次教學(xué)內(nèi)容提要Itinerary1:Beijing本課次教學(xué)目的、要求：本次為模擬導(dǎo)游實(shí)踐課程，要求學(xué)生能夠根據(jù)所學(xué)的理論知識(shí)，為規(guī)定的城市制定合理的旅游線路安排，對(duì)游客的吃、住、行、游、購(gòu)、娛做出合理的規(guī)劃及安排，掌握當(dāng)?shù)刂糜尉包c(diǎn)相關(guān)知識(shí)。教學(xué)重點(diǎn)及難點(diǎn)：在學(xué)生模擬實(shí)訓(xùn)中需及時(shí)發(fā)現(xiàn)問(wèn)題及不足，并在課堂上及時(shí)糾正。教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段GroupPresentation(90mins)comment(lOmins)多媒體作業(yè)和思考題：Itinerary3:Chengdu

授課時(shí)間課次12授課方式實(shí)踐課課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：Itinerary3:Chengdu上一課次教學(xué)內(nèi)容提要Itinerary2:Xi'an本課次教學(xué)目的、要求：本次為模擬導(dǎo)游實(shí)踐課程，要求學(xué)生能夠根據(jù)所學(xué)的理論知識(shí)，為規(guī)定的城市制定合理的旅游線路安排，對(duì)游客的吃、住、行、游、購(gòu)、娛做出合理的規(guī)劃及安排，掌握當(dāng)?shù)刂糜尉包c(diǎn)相關(guān)知識(shí)。教學(xué)重點(diǎn)及難點(diǎn)：在學(xué)生模擬實(shí)訓(xùn)中需及時(shí)發(fā)現(xiàn)問(wèn)題及不足，并在課堂上及時(shí)糾正。教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段GroupPresentation(90mins)comment(lOmins)多媒體作業(yè)和思考題：Itinerary4:Heilongjiang

授課時(shí)間課次13授課方式實(shí)踐課課時(shí)安排2授課題目（教學(xué)章、節(jié)或主題）：Itinerary4:Heilongjiang上一課次教學(xué)內(nèi)容提要Itinerary3:Chengdu本課次教學(xué)目的、要求：本次為模擬導(dǎo)游實(shí)踐課程，要求學(xué)生能夠根據(jù)所學(xué)的理論知識(shí)，為規(guī)定的城市制定合理的旅游線路安排，對(duì)游客的吃、住、行、游、購(gòu)、娛做出合理的規(guī)劃及安排，掌握當(dāng)?shù)刂糜尉包c(diǎn)相關(guān)知識(shí)。教學(xué)重點(diǎn)及難點(diǎn)：在學(xué)生模擬實(shí)訓(xùn)中需及時(shí)發(fā)現(xiàn)問(wèn)題及不足，并在課堂上及時(shí)糾正。教學(xué)基本內(nèi)容與教學(xué)設(shè)計(jì)（含時(shí)間分配）方法及手段GroupPresentation(90mins)comment(lOmins)多媒