《 物業(yè)英語》課后答案 黃英

Unit1Section1PracticeListening1.avarietyofcomprehensiveservices2.Specialistsfromourcompanywillofferyouprofessionaladviceonhowtoinvestinproperty,howtomanageproperty,howtobudgetyourpropertyinvestmentandlawsandregulationcounselingconcerningrealestate3.buy,sellandrentvariouskindsofpropertiesattheclients’request.4.innerandouterwallcleaningandmaintenanceforhotels,officesandapartmentbuildings5.800-123456Script(聽力原文)P:PaulM:managerP:Asaprofessionalserviceprovider,whatservicesdoesSunshinePropertyManagementCompanymainlyprovide?M:Weprovideavarietyofcomprehensiveservicesincludingpropertymanagementcounseling,realestateagency,cleaningandmaintenanceandmanagementpersonneltraining.P:Canyounamesomeareasyouoffercounselingandadvices?M:Specialistsfromourcompanywillofferyouprofessionaladviceonhowtoinvestinproperty,howtomanageproperty,howtobudgetyourpropertyinvestmentandlawsandregulationcounselingconcerningrealestate,etc.P:Areallthepropertiesrented?M:No.Wecanbuy,sellandrentvariouskindsofpropertiesattheclients’request.P:Whatcleaningandmaintenanceservicesdoesyourcompanyprovide?M:Wecanprovideinnerandouterwallcleaningandmaintenanceforhotels,officesandapartmentbuildings.P:Whatkindoftrainingdoyouprovide?M:Wecanprovidepersonneltrainingforhotelsandpropertymanagementcompanies.M:Bytheway,atthismoment,wearepromotingtheredecoratedprogramofVictoryBuilding.Itisaten-yearoldbuilding,butaftertheredecoration,itbecomesoneofthebestresidentialandcommercialbuildingsinthiscity.P:Howcanwecontactyourcompanytomakefurtherinquiries?M:Ifyouareinterestedinourbusiness,pleasecontactManagementOffice,SunshinePropertyManagementCompanyat80012345.P:Thankyouranswers.Section3ReadingExercise=1\*ROMANI1.Propertymanagementistheprocessofpreserving,increasingthevalueofaninvestmentpropertyandgeneratingincomeforitsowner.2.Numerousforeclosuresrevealingapatternofmanagementdeficiencies3.Residualcashflow4.Inadequatepropertymanagementresultin“above-average”operatingexpensesandlowerthanaveragerentlevels5.Rentratesandoperatingexpenses.=2\*ROMANIIFFTTFIII.1.operation2.estate3.tenants4.collecting5.maintenance6.vacancies7.credit8.check9.charge10.agreement=4\*ROMANIV.1.alargecommercialorresidentialproject2.managementdeficiencies3.maintenanceofrealproperty4.along-termlease5.reasonablelong-termfinancing6.物業(yè)管理7.商業(yè)房地產(chǎn)8.不動產(chǎn)投資9.剩余現(xiàn)金流10.租金收入和運(yùn)營成本Section4OmittedReadingmaterialsafterclass1whatrenttocharge,howtoavoidlawsuits,whatrepairsneedtobedonetogetthehighestrenthowtogetrepairsdoneformuchcheaperthanmostrealestateinvestors.2onthelocal,stateandfederallevel.3Adequatelyinterviewingthetenantandknowingkeyinformation4agoodresidentialmanagerwillknowwhentheproposedtenantmaynotbetellingthewholestoryandhowtoverifyfactsontheleaseapplication.Unit2Section1PracticeListening1in19992thehousingestatemanagement32004maintenance,security,environmentsanitationandcultivatingthegreenareas.(anytwooftheabove)Script.聽力原文AnnouncementbyManagerofSunshinePropertyManagementCompanyGoodmorning,ladiesandgentlemen.Firstofall,letmeintroduceourpropertycompany.Ourcompanywasfoundedin1999.Inadecade,wehavegrownintooneoftheleadingcompaniesintheareaofpropertymanagement.Wedealinhousingestatemanagementandofferservicesfortheresidentssuchastheenvironmentalsanitation,cultivatingthegreenareas,maintenanceandsecurity.Therearemorethan200professionalemployeesworkingforyou.MostofusholdIntermediateQualificationCertificateofPropertyManagementorabove.Soifyouhavetroublewithproblemssuchaswaterorelectricproblems,donothesitatetocontactusbecausewecanprovideyouwithsatisfyingservices.Ibelieveifyoudecidetolivehereinthiscity,youwillcertainlyenjoythegoodservicesofferedbyus.Nowtheguidewillshowyouaroundthecompany.Ifyouhaveanyquestion,befreetoaskher.Section3ReadingExercise=1\*ROMANI1Havinganexperiencedpropertymanagerassistingwiththeinterviewingandreviewprocessofpotentialtenants2havinggoodtenants3Ithasthetoolsandresourcestoproperlyscreenatenantpool4Wrongtenantsbeingselected5(1)knowexactlywheretopostadvertisementsseekingqualifiedrenters.(2)haspre-existingprocessesforscreeningtenants,seekingreferenceinformationandreviewingthepropertywiththepotentialnewtenants.(3)havingapreparedleasingcontractthatcanbemodifiedtoaccommodateanyspecifictermssetbythepropertyowner.=2\*ROMANIITFFFTIII1.opportunity2.enhance3.prepared4.supervise5.enjoy6.task7.objectives8.community9.apply10.interest=4\*ROMANIV1.creditscores2.employmenthistory3.referencefeedback4.officepropertymanagementfirm5.screentenants6.房地產(chǎn)投資7物業(yè)經(jīng)理8張貼廣告9出租辦公房產(chǎn)10潛在風(fēng)險Section4OmittedReadingmaterialsafterclass1.becauseofthegeneralperceptionofbadtenantbehavior2.checkouthisbackgroundandhisfinancialcapabilities3.Yes.4.clausesspecifyingwhatarethecharges,ifnotvacatedwhenthecontractends;specifythatsublettingisprohibitedunderanycircumstance;mentiontheperiodofnoticetobegiven,incaseofterminationofagreementUnit3Section1PracticeListening1.three2.asteamershower,askylight,atallvaultedceilingandmainfloorutilities3.1,500to1,749squarefeet4.Ithasabeautifuldownhillview5.$229,900Script.聽力原文P:PaulR:receptionistR:WelcometoSunshinePropertyManagementCompany.Pleasefollowmetoouropenhouse.Thishousehasthreebedrooms,twobathrooms,doublegaragesandonebasement.Thisisitsfloorplan.P:Whatisitequippedwith?R:Itisequippedwithasteamershower,askylight,atallvaultedceilingandmainfloorutilities.Theflatisunderagoodconditionandyoudon’tneedtoredecorateitlater.P:What’sitsgrossarea?R:Itsgrossareais1,500to1,749squarefeet.P:Howabouttheview?R:Ithasabeautifuldownhillview,anditoverlooksKunyuRiver.Therearemanywesternerswholiketolivehere.P:Whatdirectiondoesthehouseface?R:Thelivingroomfacessouthandthebedroomsfacenorth.Youwillenjoyyourselveshere.P:What’stheprice?R:Theaskingpriceis$229,900.P:Iwouldliketocheckthehousewithmywifeat7:00tomorrownight.Canyoushowmeonemorehouseforourcomparison?R:Sure.I’llarrangethingsforyou.Thankyouforjoiningustoday,andIhopeyouwillfindyourfavoritehouse.Section3ReadingExercise=1\*ROMANI1personalitemsthatfillupyourendtablesorallthefoliageyouhaveontopofyourcabinetsorfurnitureandyourcloset2detailcleaningcanhelpimprovetheaestheticsofthehomeandcertainlymakeitappearwellcaredfor.3youshouldcheckoutlocalhardwarestoresthatmightoffer"doityourself"classesorgoonlineforideasandassistance.4theconsistentcolorthroughoutthespace5Dosomethingthatwillmakeyourhomewarmandmakesurethescentsyoucarrythroughoutthehomearelightandfresh.=2\*ROMANII1removetheclutter2themostnoticeable3thoselittlethings4abase5setyouapartfromotherlandlords=3\*ROMANIII.1.preparing2.emphasis3.appearance4.aesthetic5.functional6.improve7.potential8.ultimate9.selling10.audience=4\*ROMANIV1．buildingareaandactualarea2．managementfee3．facilityperfectionofpublicutility4．houseinternalconfiguration5．masterbedroomandguestbedroom6．勘察表7．維修和維護(hù)補(bǔ)貼8．住宅房地產(chǎn)市場9．潛在的租客10．基色Section4OmittedReadingmaterialsafterclass1.Makethebuyerfeellikeowningthehome.2.Turnonsoftmusicorlightafireinthefireplace.3.Manypeopleareallergictocertainscentsanddeodorizers.4.toofferthemfoodUnit4Section1PracticeListening1.10,000yuan2.200yuan3.the10thofeachmonth4.thesecurityguard5.SamScript(聽力原文):Paul:I'dliketomoveinrightaway,ifpossible.

Lucy:Noproblem.Thedepositistwomonths'rent,andtherentis5,000yuan.

Paul:Isthereamaintenancefeeforthisbuilding?

Lucy:Yes.Justpaythesecurityguarddownstairs.Ithinkit'sabout200yuan.

Paul:OK.Andwhenistherentdue?

Lucy:Onthetenthofeachmonth.Youcanjusttransferthemoneytomyaccount.

Paul:Soundseasyenough.

Lucy:OK,nowyoutakealookatthecontract.Itstatesclearlywhatbelongstous.

Paul:Likethesofaandthetelevision.

Lucy:Exactly.Soyou'llberesponsibleforanylossordamagetothoseitems.Paul:Butwhatifsomethingbreaksdown?

Lucy:We'lltakecareofrepairs.

Paul:Great.Lucy:Andwe'dlikeforyoutoleavetheapartmentjustthewayitis.

Paul:YoumeanIcan'tmakeanychanges?

Lucy:LittlechangesareOK,butpleasedon'tdrilltoomanyholesinthewall.

Paul:OK,thenI'mreadytosignthecontract.Ibroughtmychop.

Lucy:Wow,youseemtoknowsomuchaboutChineseculture.

Paul:Yeah,I'msurewe'llgetalongperfectly.Pleasecomeoverfordinnersometime.

Lucy:I'dlovethat.Section3ReadingExerciseReadingExerciseReadingExercise1.Applicantsmustbeatleast18yearsofage.2.Applicationfeeshouldbepaidseparatelyfromtheapplicationdeposit.3.Aminimumofsixmonthsstableemploymentisrequired.4.Cosignerswillbeallowedforstudentsonlyandmustbeafamilymember.5.Petsmaybeacceptedwith25lb.weightlimitatfullgrowth.=2\*ROMANIIF2.F3.T4.T5.F=3\*ROMANIII1.apartment2.agreement3.lease4.consulted5.real6.frequent7.renewing8.charges9.provisions10.sign=4\*ROMANIV1.applicationfee2.promptpaymenthistories3.residentcreditreportingservices.4.administrativefee5.incomeandcredithistory6.符合租房者選擇標(biāo)準(zhǔn)7.宗教，性別，殘疾，膚色，或家庭狀況8.父母或監(jiān)護(hù)人9終止居住權(quán)10至少六個月的穩(wěn)定工作Section4omittedReadingmaterialsafterclassQuestions:Arentalpropertyleaseisawrittencontractbetweenthepersonwhorentsthepropertytosomeone,thelessor,andthepersonwhodoestheactualrenting,thelessee.Itmayincludetheuseofon-sitelaundryfacilitiesoracourtyard.therighttoinspecttheproperty6or12monthsUnit5Section1PracticeListening1000yuanthedayyoumoveineverythreemonthsbycreditcardNo.Script：(聽力原文)P:PaulSmileyL:LucyWangP:Li,Ihavesomequestionsabouttherentpayment.L:Goahead,please.P:HowmuchIhavetopayinthebeginning?L:Youshouldpayadepositequivalenttoonemonth’srentof1000RMB.Thedepositwillbereturnedtoyouonthedayyoumoveout.Thereafter,werequiretheamountforthefirstthreemonths.P:YoumeanIpaytherenteverythreemonths?L:Absolutelyright.P:CanIpaymyrentonamonthlybasis?L:Becausemanypropertiesrequireatleast3monthsrentalpayment,unfortunatelywecan’tofferthispaymentplanyet.P:That’sallright.WhenshouldIpaythedeposit?L:

Thesamedayyoumoveintotheproperty.

P:okay.Howaboutmyfirstrentpayment?L:Youshouldpayitthreedaysafteryoumovein.P：Butbywhatmeansdowepaytherent?Dowehavetopaycash?L：GiventhelackoftechnologyforcreditcardtransactionsinChina,weareunabletoprocesssuchpayments.However,itispossibletopaybywiretransferandofcoursecash.P:Doyouprovidereceiptfor

therent?L:

Yes,wecanprovideareceiptuponrequestP:also,doweneedtopayagencyfee?L:Yes.Theagencyfeeishalfofyourrental/month.Q:Isthereanyotherfeethatweneedtopayexceptfortherental,depositandagencyfee?A:

Youonlyneedtopayforutilitiesduringyourstay.UnlikeotheragenciesinBeijing,wedonotchargeextraforinternetaccess,it’sincluded.Q:Thelastthing,whatkindofserviceswecouldenjoy,especiallyservicesthatotheragentsdonotprovide?A:Weprovidevalue-addedservicesduringyourwholerentalperiod,whichinclude:FreemaintenanceforfurnitureandhomeapplianceFreecookingfacilitiesandsomelifenecessitiesPayutilityfeesonyourbehalfFreeChineselanguagetutoringfor2hourspermonthMailprocessingTrips(freebuses)organizedregularlyQ:Thankyouforexplaining.A:You’rewelcome.Section3ReadingExercise=1\*ROMANI1goodrentcollectionpractices2becauseverbalagreementshavenobindingeffectandarelikelytobemisunderstoodormisused3chargemorethantheoriginallyaffixedrentamount4haveapredeterminedlistofexcusesyouwillorwillnotacceptfromyourtenant5overduerentnoticesshouldbeinwritingandcopieskeptforyourrecords=2\*ROMANII1.b2.c3.e4.f5.a6.d=3\*ROMANIII1in2tracking3collect4receipt5refund6tenant’s7bank8canceled9credit10account=4\*ROMANIV1thepropertytobeleased,orrentediscommercialorresidential2overduerentnotices3datethatrentisdueandpayable4,agraceperiod5rentreceipts6租約條款7法庭驅(qū)逐程序8收租方法9口頭協(xié)議10物業(yè)管理代理Section4omittedReadingmaterialsafterclassQuestions:1Youwillhelpyourselfgreatlyinmeetingyourprofitobjectives.2Itshouldhelpyoutoensuretimelyandcompletecollectionofrentmoney.3Christmasbreak,springbreakandtimesduringthesummer4Ifyouhavetroublecollectingyourrentmoney.Unit6Section1PracticeListening1oneyear2on27thJune20093thebesttimeisabout1.4Becausehehasasmallchildsohereallyneedstogetthatdonestraightaway.5.becausetherearenolocksonthewidows.Script:(聽力原文)Lucy:Goodmorning.SunshinePropertyAgency.Paul:Goodmorning.I’mringingabouttheproblemsI’vebeenhavingwithmyapartment.Lucy:Yes,ofcourse.IfIcanjusttakeafewdetailsfirst.What’syourname?Paul:PaulSmiley.Lucy:Howdoyouspellthat?Paul:S-M-I-L-E-YLucy:Ok,andwhat’stheaddress?Paul:Apartment2,16RoseLane.Lucy:RoseLane…andthat’sin…?Paul:InNewton.Lucy:Ok.CouldIjustaskhowlongisthelease?Paul:It’sforoneyear.Lucy:Andyoumovedin…?Paul:on27thJune2009.Lucy:Fine,thankyou.Lucy:Andwhataretheproblemsthatyou’vebeenhaving?Paul:Well.Noonethingisreallydangerousoranything,butyouknow,it’sjustbeenbuildingup.Lucy:Yes,ofcourse.Paul:Wellthefirstthingisthewashingmachine.It’sbeenleakingalittleandit’sbeginningtogetworse.Becausewehaveasmallchild,wereallyneedtogetthatdonestraightaway.Lucy:Ok…that’sawashingmachineforimmediaterepair.Paul:Andthenthere’sanigglingproblemwiththecooker.Lucy:Ahha…Paul:Thedoor’sbroken.Lucy:Right.Paul:It’snotingseriousanditcanbeused,butifyoucansendsomeoneoverinthenextcoupleofweeksorsothat’dbegreat.Lucy:Fine,I’vegotthat.Paul:Thenweareworriedaboutallthewindows.Lucy:Aretheybroken?Paul:No,buttherearenotlocksonthem…andyouknowwiththeinsurancethesedays.Lucy:Andwhenwouldyoulikethesedone?Paul:Oh,notreallyurgent…butyouneverknowwhenthere’sgoingtobeabreak-in.Lucy:No.we’llgetthosedoneforyounextweek,don’tworry.Paul:Andthenthere’sthebathroomlight…it’sgettingquiteannoying.Itflickersquitebadlyandit’sgivingmeheadaches.I’dreallyliketogetthatreplacedrightaway.Lucy:That’snoproblem.Paul:Andthenthelastthingonthelististhekitchencurtains.They’retorn.Lucy:Oh,right.Wedohavequitafewspareonesinstockandcangetthosetoyouinthenextweeks,ifthat’salrightwithyou?Paul:Yes,that’sfine.Lucy:Anythingelse?Paul:No,that’sall.Lucy:Ok,fine.Whatwe’lldoisgetsomeoneoveryouthisafternoon,ifyou’rein.Paul:Well,I’mgoingtobeoutforashorttime.Lucy:Willyoutellusyourpreferredtimes?Paul:Wellthebesttimeisabout1.Lucy:I’llcheckthatwithhim.Andifhecan’tmakeitthen,whatwouldbeyoursecondpreference?Paul:Anytimeupto5pmwouldbefine.Lucy:OK.I’vemadeanoteofthat.Paul:Great,Well,thanksverymuchforyourhelp.Lucy:That’sfine.Thankyouforcalling.Paul:Goodbye.Lucy:Goodbye.Section3ReadingExercise=1\*ROMANI1.Itisanessentialpartofmaintainingathrivingapartmentcommunity2.Efficiencyinwhichcomplaintsareaddressed3.Byreturningcallsandemailsandongoingcommunication4.Theycanfosterconfidenceandrespectfromtheirtenantsandavoidcostlylawsuits5.Ifaproperty-threateningorlife-threateningissueexists=2\*ROMANII4172365=3\*ROMANIII1.respond2.noisy3.apartment4.extra5.addressing6.timely7.document8.disputes9.efficiently10.owner=4\*ROMANIV1delegatethedutiestosubordinateofficepersonnel2avoidcostlylawsuits3complaintsconcerningsafetyissues4occupancyofthepremises5bearlegalresponsibility6額外的窗戶安全配件7安全升級8將租戶投訴記錄編輯成冊9緊迫的情況10危及生命或財產(chǎn)的問題Section4OmittedReadingmaterialsafterclass1Donotinterferewithaneighbor’squietenjoymentoftheirhome.2gotoamediator3Thelessorneedstoencourageneighborstoreportwhatseetotheauthorities4Weneedtoquietlylistentothecomplaintstodeterminewhoyouthinktheproblemis.Unit7Section1PracticeListening1.Thecompanyofferalltheownersfacilitymanagement,security,cleaningservice,firepreventionandsafety,andemergencysupport.2.Cleaningservicewillcoverthecommoncleaning,petcontrol,regularinspectionandmaintenanceofpublicareas.3.Commonfacilitiesincludeelectricitysupply,elevators,fire-fightingequipment,centralaircondition,securitysystems,drainage,watertanksandsoon.4.Yes,thereis.5.Youcancountonthe24-houremergencysupportsuppliedbythecompany.Script（聽力原文）Paul:Alltheownersofthisresidentialareaaskedustotalkwithyouaboutthemanagement.What’syourplan?Whatservicesdoyouofferus?Lucy:Wewillofferalltheownersfacilitymanagement,security,cleaningservice,firepreventionandsafety,andemergencysupport.Paul:Firstofall,alltheresidentscareabouttheenvironment.Lucy:Wewillprovideyouacomfortableandhealthyenvironment.Cleaningserviceswillcoverthecommoncleaning,petcontrol,regularinspectionandmaintenanceofpublicareas.Paul:Whataboutfacilitymanagement?Lucy:Weundertakeregularinspectionandmaintenanceofcommonfacilitiestoensuresmoothoperations.Theseincludeelectricitysupply,elevators,fire-fightingequipment,centralairconditioning,securitysystems,drainage,watertanksandsoon.Paul:Canwehave24-hoursecurityservice?Lucy:Sure.24-hoursecurityserviceandsecuritymonitoringsystemensureasafeandsecureenvironment.Wealsoprovidetrainingforsecurityguardstoensurethequalityofservice.Paul:Whataboutfire-prevention?Lucy:Wewillstrictlyobeyfirepreventionandsafetyrequirementstosafeguardlivesandproperty.Paul:If,Isayif,thereisfireoranythingunexpected,whatwillyoudo?Lucy:Youcancountonour24-houremergencysupporttohandleanysuchoccurrences.Paul:Theresidentsorthetenantswillgivethecommitteetheircomments.Wehopeyouwillhandlethempromptlyandhonestly.Lucy:Yes.Wehaveaneffectivecommunicativechannelandwilloffertimelyresponsestovaluablecommentsfromtheresidents.Paul:Thankyouforyourcarefulandthoughtfulservice.Wewilltryourbesttosupportandcooperatewithyou.Lucy:That’sourdutyandpleasure.Section3ReadingExercise=1\*ROMANI1.F2.T3.F4.F5.T=2\*ROMANII42513III1walk-thru2notation3holes4broken5shape6Maintenance7submit8print=4\*ROMANIV1handlingthebiggeremergencyissuesfirst2aduplexoramulti-unitapartmentcomplex3submittingamaintenancerequest4repairperson5repairbudget6洗衣機(jī)故障7報告維修問題8準(zhǔn)許聲明9編輯必要信息10商業(yè)證書Section4OmittedReadingmaterialsafterclass1th