售后服務(wù)酒店服務(wù)英語(yǔ)迎新

售后服務(wù)酒店服務(wù)英語(yǔ)迎新1.Goodmorning,ConiferHotel.2.Goodmorning,Mr.Smith’soffice.謝謝閱讀3.Goodafternoon,Cynthiaspeaking.感謝閱讀4.I’msorry,buthe’snotinrightnow.感謝閱讀5.He’sinameetingrightnow.6.Mr.Blakesteppedoutforafewminutes.精品文檔放心下載7.Mr.Williamsisoutoftownandisexpectedbackinthreedays.謝謝閱讀8.Shall(May)Ihavehimcallyouback?感謝閱讀9.Wouldyouliketo(careto)leaveamessage?謝謝閱讀10.MayItakeaMessage?11.He’sonanotherline.WouldyoucaretowaitorshallIhavehimcallyouback?謝謝閱讀12.Wouldyouliketospeaktosomeoneelseinstead?感謝閱讀13.TodayisMr.Wade’sdayoff.Wouldyouliketospeaktohisassistant?謝謝閱讀14.MayIhaveyouname(telephonenumber,contact)?精品文檔放心下載15.Wouldyoumindspellingyourname(thenameofyourcompany),sir?感謝閱讀16.Couldyouspeakalittleslower(louder),sir?謝謝閱讀17.I’msorry,butIdon’tspeakEnglishwell,Justamomentplease.謝謝閱讀18.I’msorry,thisisnotBanquetSalesDepartment.I’lltrytotransferyourcall,ifyou’recall謝謝閱讀ide.19.I’msorrybutIcannottransferyourcall(haveyourcalltransferred).感謝閱讀20.Thenumberis:2223433.21.I’mnottheregularsecretaryforthisdepartment.MayItakeamessage?精品文檔放心下載22.I’llgivehimyourmessage.謝謝閱讀24.Thankyouforcalling.1.Hotel:GoodMorning,ConiferHotel.感謝閱讀Guest:I’dliketospeaktoMr.Yang.感謝閱讀H-:MayIhaveyournameplease?謝謝閱讀G-:BrockWell.JohnBrockWell.感謝閱讀H-:Thankyou.Justamoment,please.精品文檔放心下載H-:Goodafternoon.SalesDepartment.感謝閱讀G-:MayIspeaktoMr.Arnold?H-:I’msorry.He’snotinrightnow.謝謝閱讀G-:Oh,whattimedoyouexpecthimback:謝謝閱讀H-:Around4o’clock.G-:I’llcallagain.H-:Thankyouforcalling.2.H-:Goodafternoon.ConiferHotel.感謝閱讀G-:I’dliketomakeaChineseRestaurantreservation.謝謝閱讀H-:Pardonme,sir,butcouldyouspeakalittlelouder?精品文檔放心下載G-:Oh,I’dliketomakeaChineseRestaurantreservation.感謝閱讀H:Justamoment,please.I’llconnectyouwiththeRestaurantHospitalityDepartment.謝謝閱讀G-:Thankyou.3.H-:GoodMorning,Tealounge.感謝閱讀G-:WouldyoupleasepageMr.Robinson.謝謝閱讀H-:Certainly,sir.Wouldyoupleasespellthename?精品文檔放心下載G-:Yes.R-O-B-I-N-S-O-N.H-:R-O-B-I-N-S-O-N.G-:Yes.H-:Thankyou.Justamoment,please.Thankyouforwaiting.I’msorry,butMr.Robinsondoesno謝謝閱讀1．GoodMorning.Wouldyoulikeataxi?感謝閱讀2.Goodafternoon.ShallIcallyoucar?感謝閱讀3.Whereareyougoingsir?4.ShallIgivedirectionstothedriver?謝謝閱讀5.Wouldyoulikemetotellyourdestinationtothedriver?謝謝閱讀6.Ittakesabout10minutesbytaxi.謝謝閱讀7.Itcostsabout￥260.8.Taxifaretotheairportisabout￥1200,includingthetoocharge.謝謝閱讀9.ThiscardexplainshowtogetbacktotheConiferHotel.謝謝閱讀10.Whenyouarereadytoreturntothehotel,showthiscardtothetaxidriver.謝謝閱讀11.Justamoment,please.I’msureaTaxiwillbeavailableinafewminutes.精品文檔放心下載12.I’msorry,taxisareverydifficulttogetonrainynights.謝謝閱讀13.Parkingspaceisavailableinthegarage.精品文檔放心下載14.Thegarageisontheotherside,pleasemakearightturnatthatsmallroad.Atthebottom,turnrig謝謝閱讀15.Parkingisfreeforguestsofthehotel.精品文檔放心下載16.Parkinghereislimitedtothirtyminutes.感謝閱讀17.Goodafternoon,sir.WelcometotheConiferHotel.謝謝閱讀18.Goodmorning,sir.Areyoucheckingin?精品文檔放心下載19.Pleaseleaveyoubagshere,sir.Thebellmanwilltakecareofthem.謝謝閱讀20.Pleasecheckattheinformationcounter.感謝閱讀21.TheCoffeeHouseistotherightasyougointothelobby.感謝閱讀22.TheSpecialityRestaurantislocatedontheRestaurantfloor,onefloorbelow.Thestairsarest精品文檔放心下載23.Theweatherforecastsaysitwillbecloudy(rainy,sunny,etc)today.謝謝閱讀24.Haveapleasanttrip,sir.25.TogettotheSubway,walkdownthishillandturnright.Followtheroadtothishillandstreetandt精品文檔放心下載G-:HowdoIgettothesubway?H-:Godownthehillandturnright.Atthetrafficlight,turnrightandwalktotheRedRosehotel.Thes感謝閱讀G-:Thankyou,whatstationisit?感謝閱讀H-:AnshanDao.G-:What?H-:(slowly)An-shan-Dao.G-:Thankyou.G-:Begyoupardon,butwhere’sthemen’sroom?感謝閱讀H-:It’stotherightasyouenterthelobby.感謝閱讀G-:Thankyou.G-:Pardon,butwhere’stheinformationdesk.精品文檔放心下載H-:It’sinthelobby,onyourleftasyouenter.感謝閱讀G-:Thankyou.1.WelcometotheConiferHotel.謝謝閱讀2.Aretheseallyourbags,sir?謝謝閱讀3.Thiswayplease.4.Totheleft,sir.5.Thisistheairconditioningcontrol.精品文檔放心下載6.Thispanelcontrolstheairconditioning.謝謝閱讀7.Thebuttonscontrolthetemperatureathigh,medium,andlow.謝謝閱讀8.Thisisthecontrolpanel9.Hereistheroomlight.10.Thereisnocentralswitch-systemforthelight.Eachlightisturnedonindividually.謝謝閱讀11.Thisknobisforchilleddrinkingwater.感謝閱讀12.Thetowelsareoverheadhere.感謝閱讀13.Theshoppingarcadesarelocatedonthelobbyfloor,totherightasyouleavetheelevator.感謝閱讀14.ThereisanotherarcadetotheleftintheTeaLounge.謝謝閱讀15.TheChineseRestaurant,WesternRestaurantandCoffeeshopareontheRestaurantfloor,onefloo謝謝閱讀16.Two-hourPressingServiceisavailablebydialing“4”onyourphone.感謝閱讀17.ShallIhangyoursuitsinthecloset,sir?感謝閱讀18.Thelimousinefortheairportdoesnotcomeonaregularschedule.Wemustreserveitforyou.感謝閱讀19.Itusuallytakes20minutes,butduringtherushhouritisbettertoplanalittleextratime.精品文檔放心下載20.I’msorry,sir,butwecannotarrangeforthatkindofservice.精品文檔放心下載22.Thisisthebellman,sir.Ihaveatelegramforyou.感謝閱讀23.MayIhaveyoursignature,sir?感謝閱讀24.Forcompleteinformationonourrestaurants,MayIsuggestyoucontacttheRestaurantHospitali精品文檔放心下載25.Yourdoorlocksautomatically.Pleasetakeyourkeywithyouwhenyougoout.謝謝閱讀26.Thisisthebellsection,sir.Wouldyoupleasedial“2”forRoomService.感謝閱讀27.TogettotheConiferHotel,walkpasttheCoffeeHousetotheendofthehall.Gothroughthedoorson感謝閱讀A.RoomsandReservations1.Goodevening,sir.MayIhelpyou?精品文檔放心下載2.Theroomrateis￥6800plusservicecharge.感謝閱讀3.Howlongwouldyouliketo(areyouplanningto)staywithus,sir?感謝閱讀4.I’msorry,sir,butthehotelisfullrightnow,wecannotacceptanymorereservation.精品文檔放心下載5.I’msorry,butwecannotacceptreservationsonthatdayduetooverbooking.謝謝閱讀6.Mayweaskforadepositof￥15000?精品文檔放心下載7.Wecanconfirmaroomforyouforthreedays.感謝閱讀8.MayIsuggestanotherhotel,sir?感謝閱讀9.Howdidyoumakeyourreservation,sir?謝謝閱讀10.MayIsee(have)yourconfirmationslip,sir?精品文檔放心下載11.Wouldyoupleasefilloutthisregistrationcard,sir?精品文檔放心下載12.Whatistheflightnumberoftheparty,sir?精品文檔放心下載13.Whattimewillyourpartybecheckingin,sir?精品文檔放心下載14.Pleasecheckinanytimeafter12noon.謝謝閱讀15.Checkoutisbefore12noon.精品文檔放心下載16.Thereisanextrachargefortheroomafter12noon.Upto3o’clock,it’s1/3oftheroomrate;upto精品文檔放心下載17.MayIhaveyourforwardaddressincaseanymailcomesforyou?精品文檔放心下載B.Information問(wèn)訊1.Goodmorning,sir.MayIhelpyou?早晨感謝閱讀好,先生,能為您做些什么?2.Fortourreservation,pleasecontactthetravelagenciesinthearcade,aroundthecorner對(duì)于謝謝閱讀.旅行團(tuán)預(yù)訂,請(qǐng)同旅行社代理機(jī)構(gòu)聯(lián)系,它就在商場(chǎng)內(nèi)的角落里.3.Youcanbuystampsatthatcounter.您可謝謝閱讀以在那個(gè)柜臺(tái)買(mǎi)郵票.4.ThereisanotherarcadeintheTeaLounge.在茶謝謝閱讀廊還有一個(gè)商場(chǎng).5.Hereisthecurrentmovieschedule.這是感謝閱讀現(xiàn)在的錄像節(jié)目表.6.Thecabledeskisontheothersideofthelobby,overthere.電報(bào)精品文檔放心下載服務(wù)臺(tái)在大廳的另一邊，就在那邊。7.Yes,sir.Mr.BrownisinRoom625.ShallIhavetheoperatorringhisroom?是的精品文檔放心下載先生。布朗先生住在625房，我可以讓總臺(tái)服務(wù)員給他房間掛電話嗎？8.Thehousephonearerightthere,sir.飯店精品文檔放心下載內(nèi)部電話就在那邊，先生。9.I’msorry,butMr.BrownisnotregisteredattheConiferHotel.對(duì)不感謝閱讀起，但布朗先生沒(méi)在康年酒店登記入住。10.I’llchecktoseeifheisregistered.讓我謝謝閱讀查一下看看他是否登記了。11.Wehavecheckedtheregistration-card,butwehavenorecordofhisstayingwithus.我們感謝閱讀已經(jīng)查過(guò)了入住登記卡，我們沒(méi)有他入住的記錄。12.Yes,heisexpectedtoarriveonSunday.是謝謝閱讀的，他預(yù)計(jì)星期日到達(dá)。13.No,wehavenorecordofhisreservation.不，感謝閱讀我們沒(méi)有他的預(yù)訂記錄。14.Icheckedhisreservationbutheisnotlistedonthearrivallist.我已感謝閱讀查過(guò)了預(yù)定表，他沒(méi)有被列在到達(dá)客人名單上。15.Yes,heisexpectedthisevening,buttheplanehasbeendelayedabout3hours.是精品文檔放心下載的，他預(yù)計(jì)今晚到，但飛機(jī)已經(jīng)被推遲大約3小時(shí)。16.TomakeareservationattheConiferHotelpleaseseeourAssistantManager,Mr.Brawn.在康精品文檔放心下載年酒店預(yù)訂，請(qǐng)見(jiàn)我們的助理經(jīng)理布朗先生。Registration登記H-:Goodmorning,sir.MayIhelpyou?感謝閱讀幫忙嗎？G-:Yes.I’dlikearoom.謝謝閱讀H-:Doyouhaveareservation?您有預(yù)訂嗎？謝謝閱讀G-:Ithinkso.是的。H-:Howdoyoumakeit?您是怎么預(yù)訂的？謝謝閱讀G-:Throughmytravelagent.通過(guò)旅行社。精品文檔放心下載H-:Doyouhaveaconfirmationslip?您有確認(rèn)單？謝謝閱讀G-:No,Ididn’tgetonefromhim.感謝閱讀確認(rèn)單。H-:Yourname,pleaseandI’llcheck.請(qǐng)告訴我您的姓名，精品文檔放心下載我來(lái)查查。G-:SamuelAlbert山姆，愛(ài)爾伯特。H-:Justaminuteplease(pause)Mr.AlbertfromHonolulu?精品文檔放心下載從火奴魯魯來(lái)的愛(ài)爾伯特先生嗎？InformationH-:Goodmorningsir.MayIhelpyou?精品文檔放心下載G-:Eh,yes.WherecanIbuysomestamps?精品文檔放心下載H-:Atthatcounter,overthere.精品文檔放心下載G-:Thankyou.G-:HowcanIgotoTokyo?H-:Thetravelagenciescantakecareofyou,aloneoronatour.They’reinthearcadearoundthecorne感謝閱讀G-:Thankyou.G-:Arethereanygoodmoviesthisevening?謝謝閱讀H-:Hereisthecurrentmovieguide.謝謝閱讀G-:Howdowegettothetheater?精品文檔放心下載H-:Tellthedoormanwhereyouwanttogo,andhe’lltakecareofit.謝謝閱讀G-:Thankyou.1．Goodevening.Atablefortwo,sir?精品文檔放心下載2.Wouldyoulike(prefer)atablenearthegarden(window,etc)?謝謝閱讀3.Howisthistable,sir?4.Wouldyoucareforadrinkbeforeordering?謝謝閱讀5.Howmuchwaterwouldyoulikewithyourdrink,sir?精品文檔放心下載6.Wouldyouliketoordernow?7.Haveyouordered(beenwaitedon),sir?精品文檔放心下載8.Wouldyoulikeahighchairforthebaby?謝謝閱讀9.Willthisbeseparatecheck,sir?謝謝閱讀10.I’msorrybutthereisnotable(arenoseats)availablejustnow.Wouldyoucaretowait?精品文檔放心下載11.MayIsuggestourJapaneseRestaurantoverthere?感謝閱讀12.I’msorry,thisisnotavailablerightnow,it’soutofseason.感謝閱讀13.I’msorry,sir,weareoutofthisitem.感謝閱讀MayIsuggest___instead?14.Whatkindofbeerwouldyoulike,sir?感謝閱讀15.Wouldyoulikeyourcoffeenow,orwithyourmeal?精品文檔放心下載16.Wouldyoucareforawhitewineoraredwinewithyourmeal?精品文檔放心下載17.It’snotonourmenu,butI’llchecktoseeifwecanprepareitforyou.謝謝閱讀18.Howwouldyoulikeyoursteak(eggs)?精品文檔放心下載19.Whichsoupwouldyoulike?20.Pleasebecareful,sir,thisplateishot.感謝閱讀21.Wehaveaself-servicebuffet.Won’tyoustepthiswayplease?謝謝閱讀22.Isthereanythingwrongwithyoursteak,sir?感謝閱讀23.Somemorecoffee,sir?(Wouldyoucareforsomemorecoffee,sir?精品文檔放心下載24.Thiswilltakeabouttwentyminutestoprepare.精品文檔放心下載25.MayIaskforcashinadvanceforyourcigarettes,sir?感謝閱讀26.Tthisrestaurantremainsopenuntil11p.m.精品文檔放心下載27.Thiscouponmaybeusedonlyinthecoffeeshop,sir?感謝閱讀28.Willtherebeanythingelse,sir?精品文檔放心下載29.Haveyoufinished,sir?30.MayItakethis?31.Excuseme,sir,wouldyoupleaseprintyournameandroomnumber?謝謝閱讀32.I’msorry,sir,butwecannotacceptJCBcreditcards.精品文檔放心下載33.Thankyou,sir,hopeyouenjoyedyourmeal.感謝閱讀34.H-:Atablefortwo,sir?G-:Fourplease.Myfriendswillbeheresoon.精品文檔放心下載35.H-:Atableforfour,sir?G-:Yes.H-:I’msorry,sir.Butcouldyoupleasewaitforafewminutes?精品文檔放心下載G-:Allright.36.H-:Atableforthree,sir?G-:Yes.H-:I’msorry,sir,butwouldyoumindwaitingaboutfifteenminutes.感謝閱讀G-:Oh.We’llwaitinthebar.Pleasecallus.謝謝閱讀H-:Certainly,sir.37.H-:Atablefortwo?Wouldyoulikeatablenearthewindow?感謝閱讀G-:Doyouhaveonenearthegarden?謝謝閱讀H-:Yes,thiswayplease.38.H-:Atableforfour,sir?G-:Yes.H-:I’msorry,buttherearenotablesavailablerightnow,wouldyoucaretowait.精品文檔放心下載G-:Allright.39.G-:Atable,please.H-:I’msorry,sir.Buttherearen’tanytablesavailablerightnow.謝謝閱讀G-:Howsoondoyouexpecttohaveone?謝謝閱讀H-:Inaboutfifteenminutes,sir.MayIsuggestwaitinginthebarandwe’llcallyouwhenthetab謝謝閱讀40.G-:Atableforfour,please.謝謝閱讀H-:I’msorry,sir,butwearefullybookedthisevening.精品文檔放心下載G-:Don’tyouhaveanytableatall?感謝閱讀H-:None,sir.However,tomorroweveningwouldbenoproblem.Wouldyoulikemetoreserveatab精品文檔放心下載41.H-:Wouldyoucareforadrinkbeforeordering?謝謝閱讀G-:Yes.Adrymartini,please.精品文檔放心下載H-:Yes,sir.42.H-:Wouldyouliketoordernow?精品文檔放心下載G-:Nothanks.Anothermartini,please,Dry.感謝閱讀H-:Verywell,sir.43.H-:MayIhaveyourorder,please?精品文檔放心下載G-:Yes,I’llhavetheAmericanbreakfast.感謝閱讀H-:Howwouldyoulikeyoureggs?感謝閱讀G-:Sunnysideup.H-:Bacon,ham,orsausage?G-:Ham,please.H-:Coffeeortea?G-:Coffee.H-:Verywell.44.H-:Hasyourorderbeentaken,sir?謝謝閱讀G-:Yes,thankyou.45.H-:Haveyouordered,sir?G-:No,Amenu,please.H-:Hereyouare,sir.Wouldyoulikeahighchairforthebaby?精品文檔放心下載G-:Yes,please.H-:Justamoment,please.46.G-:I’dlikesomemelon,please.謝謝閱讀H-:I’msorry,sir,butit’soutofseason.Wouldyoucareforsomepears?謝謝閱讀G-:Yes.47.H-:Wouldyoucareforadrinkbeforeordering,sir?精品文檔放心下載G-:Yes.Abottleofbeer,please.精品文檔放心下載H-:Whatkindofbeerwouldyoulike?謝謝閱讀G-:Whatkinddoyouhave?H-:Wehaveforeignanddomestic(importedandlocal)beer.Whichwouldyoulike?精品文檔放心下載48.G-:Waiter,thissoupiscold.謝謝閱讀H-:I’msorrysir.I’llbringanotherone.精品文檔放心下載G-:Thankyou.49.G-:Waiter,H-:Yes,sir?G-:Somemorecoffee,please.H-:Yes,sir.50.G-:I’vespilledmycoffee.謝謝閱讀H-:That’sallright,sir.Hereletmecleanitup.I’llbringanothercup.感謝閱讀G-:Thankyou.51.H-:Wouldyoulikeyourcoffeenow,orwithyourdinner?精品文檔放心下載G-:We’llhavethecoffeeafterwards.感謝閱讀H-:Verywell.52.H-:Somewinewithyourdinner,sir?謝謝閱讀G-:Whatdoyouhave?H-:WehaveFrench,AmericanandJapanesewines.感謝閱讀G-:Letmeseethewinelist,Ithink.I’lltrythisrose.Ahalf-bottle.精品文檔放心下載53.G-:Waiter,doyouhavebreadedveal?感謝閱讀H-:I’llseeifwecanprepareitforyou.謝謝閱讀G-:Oh.Don’tbother.54.G-:Waiter.Doyouhavespareribs?謝謝閱讀H-:I’msorrysir.Butit’snotonthemenu.Justamoment,andI’llseeifwecanprepareitforyo謝謝閱讀G-:Thankyou.55.H-:Wouldyouliketoordernow,sir?感謝閱讀G-:Yes.I’llhavetheNewYorksteak.Mywifewillhavetheribroast.感謝閱讀H-:Verywellsir..Howwouldyoulikeyoursteak?精品文檔放心下載G-:Verywelldone.56.H-:Haveyoubeenwaitedon，sir?精品文檔放心下載G-:Yes,thankyou.57.H-:Haveyoubeenserved,sir?感謝閱讀G-:No,MayIhavemenu?H-:Certainly,sir.Hereyouare.謝謝閱讀G-:Thanks.Whatwouldyourecommend?感謝閱讀H-:Thespeciallunchisverypopular.謝謝閱讀G-:Isee.Well,I’lltakethat.感謝閱讀H-:Yes,sir.58.H-:Yoursteaksir.G-:Thankyou.H-:Pleasebecareful.Theplateisveryhot.精品文檔放心下載G-:Icanseethat.59.H-:Thespeciallunch,sir?精品文檔放心下載G-:Yes.H-:Whichsoapwouldyoulike?G-:I’llhaveporridge.H-:Verywell.60.G-:Atableforthree,please.精品文檔放心下載H-:Wehaveaself-servicebuffet,sir.Won’tyoustepthisway,please?精品文檔放心下載61.G-:Howmuchcanweeatatthebuffet?感謝閱讀H-:Asmuchasyou’dlike,sir.Hopeyouenjoyyourlunch.謝謝閱讀G-:Thankyou.62.H-:MayIsuggestthechildren’slunchforyourson?精品文檔放心下載G-:Thankyou,butthewantsahamburger.感謝閱讀H-:Verywell.Sir.G-:Doyouhavemilkshakes?H-:Yes.G-:He’llhaveachocolateone,then.謝謝閱讀H-:Verywell,sir.63.G-:Waiter,howlongwillamacaronitake?感謝閱讀H-:Itwilltakeaboutfifteenminutestoprepare.謝謝閱讀G-:Oh.Thisspaghetti?H-:Itwilltakeonlyafewmin