人力資源部經(jīng)理寫了一份備忘錄給他的部門主管

人力資源部經(jīng)理寫了一份備忘錄給他的部門主管第1頁/共44頁◆UsedforinternalcommunicationUsedforimmediatecommunication3.2.1MemorandumsmemoCommunicateinformationExplainnewproceduresAnnouncementMakerequestsConfirmresultsOfferadvice第2頁/共44頁

Memorandum

To:AllStaff/SectionHeads/WinfieldJohnsonFrom:MikePrint,SalesManager/DavidSmith,AdministrativeOfficerDate:May12,2005Subject:PlanningofWorkSchedulesJuly-DecemberInstructionsforNewSafesAddNewMachinesandOperators------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------3.2.1Memorandums第3頁/共44頁Memorandum

To:Mr.BlacksFrom:Mikeprint,SalesManagerDate:July16,2005Subject:StatisticsonTotalSalesinMay

ThestatisticsontotalsalesinMaythatyouaskedforareattached.Thesefiguresareforthelastmonth.Ifyouwanttoknowthesalesdetailsofeachdepartment,youcancontactmedirectly.Pleasegivemeacopyofthereportyoupreparefromthesestatisticsbefore20July.3.2.1Memorandums(SAMPLE1)第4頁/共44頁MemorandumTo:AllStaffFrom:Mikeprint,PersonnelManagerDate:July10,2003Subject:StaffDiscount

Employeesareentitledtoa12%discountonbooksatanyofourbranches.Toobtainadiscount,simplypresentyourdiscountcardsothatyourstaffnumberiskeyedinwitheachpurchase.Youmaycollectyouremployeediscountcardatmyoffice.

3.2.1Memorandums(SAMPLE2)第5頁/共44頁

3.2.1Memorandums(exercise1)Supposeyouworkforacompanywhichproduceswashingmachines.Youarefilingordersofthegoodsfromclientsandfindthatthepriceinthespringcatalogue($123.67plustaxandshipping)isdifferentfromthatinthedepartmentrecords($132.67plustaxandshipping).WriteashortmemotoMr.JuryAntonio,thesalesmanager:Tellhimwhatyouhavefound;Askwhichisthecorrectprice;Askforapromptreply;Write30-40wordsinyourmemo.

第6頁/共44頁MemorandumTo:Mr.JuryAntonio,SalesManagerFrom:EileenDate:March10,2006Subject:ConfirmTheCorrectPriceofGoodsIamfilingordersofthewashingmachinesfromclients.Ifoundthatthepriceinthespringcatalogueis$123.67(plustaxandshipping),butthepriceinthedepartmentrecordsis$132.67(plustaxandshipping).SoIwanttoknowwhichisthecorrectpricefortheclients.PleasegivemeyourreplyassoonaspossiblesothatIcanfinishtheorders.Thankyou!3.2.1Memorandums(exercise1)第7頁/共44頁

3.2.1Memorandums(exercise2)

人力資源部經(jīng)理寫了一份備忘錄給他的部門主管，大致內(nèi)容如下：你需要的公司員工上一年度缺勤情況的統(tǒng)計數(shù)據(jù)提供給你，請就此份統(tǒng)計數(shù)據(jù)于2月8日前提交相關(guān)的報告，如有任何問題可以直接同我聯(lián)系。第8頁/共44頁MemorandumTo:MissLilyFrom:SoniaLouis,HumanResourcesManagerDate:Feb1st,2006Subject:StatisticsonStaffAbsenteeismThestatisticsonstaffabsenteeismoflastyear,whichyouaskedforareattached.PleaseforwardmeacopyofthereportyoupreparefromthesestatisticsbeforeFeb8.Ifyouwouldliketodiscusswithme,youcancontactmedirectly.3.2.1Memorandums(exercise2)第9頁/共44頁MEMORANDUMTo:MaryFrom:EileenDate:Subject:RegardingArrangementofMr.Douglas’Visiting

Mr.Douglas,presidentofGoldsmithCompanyiscomingtovisitourelectroniccomponentfactories.Pleasemakecertainofhisexactarrivaldate,thereforeyoucanreserveahotelroomforhim.Inthemeantime,makeoutavisitingtimetable,please.3.2.1Memorandums(exercise3)

(PrintedMaterial)第10頁/共44頁3.2.2Minutes:

therecordofameetingoradialoguefactualbriefDevoidofeditorialopinionandcomments第11頁/共44頁MinutesofaMonthlyMeetingofBoardofDirectors(Formal)Time:March5,2004,2:30p.m.Place:MeetingRoom,fifthfloor,InternationalTradeBuildingParticipants:AllthedirectorsAbsentwithregrets:Chairman:Chairmanoftheboard,Mr.LouisMinuteskeeper:Lily

1.--------------------------------------------------------------------------2.--------------------------------------------------------------------------3.--------------------------------------------------------------------------

Elementscontent第12頁/共44頁MinutesofaMonthlyMeetingofBoardofDirectors(Agenda)Time:March5,2004,2:30p.m.Place:MeetingRoom,fifthfloor,InternationalTradeBuildingParticipants:AllthedirectorsAbsentwithregrets:Chairman:Chairmanoftheboard,Mr.LouisMinuteskeeper:LilyAgenda:1.--------------------------------------------------------------------------2.--------------------------------------------------------------------------3.--------------------------------------------------------------------------1.----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------2.-----------------------------------------------------------------------------------------------------

Elementscontent第13頁/共44頁MinutesofaMonthlyMeetingofBoardofDirectors(Formal)

Time:March5,2004,2:30p.m.Place:MeetingRoom,fifthfloor,InternationalTradeBuildingParticipants:AllthedirectorsAbsentwithregrets:Chairman:Chairmanoftheboard,Mr.LouisMinuteskeeper:LilyThechiefitemsatthemeeting:Afterthemeetingwasdeclaredopen,Mr.Louis,chairmanoftheboard,madeareportontheworkandtotalsalesofthecompanyatthisseason,whichwasfollowedbyaheateddiscussion.Allthedirectorsagreedtoholdapressconferenceforthecompanynextmonth.ThemeetingsuggestedinvitingexpertsfromCanadatogiveatrainingcoursetoalltheemployeesofthecompany.Themeetingadjournedat6:00p.m.

Elementscontent第14頁/共44頁Doexercises(1):Somemeetingsneedan_______Thesecretarykeepsthe_______A______votedinfavorofincreasingholidayallowances.Howmanypeoplearegoingto____themeeting?Ameetingneedsa_____toheldthemeeting.Beforethemainmeetingwehadashort___meeting.At12:00wedecidedto_____forlunch.Letmeknowwhatthe_____ofthemeetingis.第15頁/共44頁Doexercises(1):EverymeetingneedsanagendaThesecretarykeepstheminutes.Amajorityvotedinfavorofincreasingholidayallowances.Howmanypeoplearegoingtoattendthemeeting?Ameetingneedsachairpersontoheldthemeeting.Beforethemainmeetingwehadashortpreliminarymeeting.At9:00wedecidedtoadjournforlunch.Letmeknowwhattheoutcomeofthemeetingis.第16頁/共44頁

3.2.1Minutes(exercise2)

4月3日上午9:00,福建麥克投資有限公司在公司會議室召開部門經(jīng)理周例會,會議由總經(jīng)理主持，會議記錄:LILY.

會上，總經(jīng)理對上周的工作作了總結(jié)。各部門經(jīng)理發(fā)言：人力資源部經(jīng)理：人力資源部將于本周安排對市場部員工進(jìn)行客戶服務(wù)的培訓(xùn)。財務(wù)部經(jīng)理：財務(wù)部經(jīng)理匯報了上月收支狀況：收入100萬元，支出30萬元.

市場部經(jīng)理：商品交易會將于4月10日在廣州舉行，希望各部門支持。

會議于10：00結(jié)束。

第17頁/共44頁MinutesofaweeklyMeetingofSectionHeads

Time:April3,2005,9:00a.m.Place:TheMeetingRoomofTheCompanyParticipants:GeneralManager,AllthesectionheadsAbsentwithregrets:Chairman:GeneralManagerMinuteskeeper:LilyAtfirst,generalmanagersummarizedtheworkoflastweek.Eachsectionheadsaid:Thehumanresourcesdepartment:Thehumanresourcesdepartmentwillarrangecustomerservicetrainingtotheemployeesofthemarketingdepartment.Thefinancialdepartment:Thefinancialmanagerreportedreceiptsof￥1000,000,expendituresof￥500，000lastmonth.Themarketingdepartment:ThetradefairwillopenonApril10inGuangzhou.Hewishedthatallthedepartmentswouldsupportit.Themeetingadjournedat10:00a.m.第18頁/共44頁

3.2.1Minutes(exercise3-PrintedMaterial)MinutesofaMonthlyMeetingofBoardofDirectors

Time:March5,2004,2:30p.m.Place:MeetingRoom,fifthfloor,InternationalTradeBuildingParticipants:AllthemembersofinternationalmarketingteamAbsentwithregrets:Chairman:ThedirectorofinternationalmarketingdepartmentMinuteskeeper:Lily

第19頁/共44頁

3.2.1Minutes(exercise3-PrintedMaterial)

Afterthemeetingwasdeclaredopen,Thedirectorofinternationalmarketingdepartmentmadeabriefreportondecliningby25%ofHallGoldshareoftheAsianinstantcoffeemarket,andaskalltoanalysistheproblemandgivesuggestiononhowtoimprovethemarketshare.Thereareseveralreasonsforthisproblem:.Themembersgivesuggestionsonhowtoimprovethemarketshare:

.5.6.7.

Themeetingadjournedat6:00p.m.

第20頁/共44頁3.2.4Notices:

ReadableLegibleSuccinctDefinitetitle第21頁/共44頁3.2.4Notices:(sample1)BUSINESSMEETINGANNOUNCEMENT

OurcompanywillholditsmonthlybusinessmeetingnextMonday,November26,at7p.m.inSingapore.CompanypresidentHowardDormanwillfirstintroducesomenewcompanyofficials.Theywillintroducetheirresponsibilitiesbriefly.MarshaWilson,companysalesmanager,willdiscussournewestproduct.Thecompanyexpectstostartsellingthisiteminabout6months.Themeetingwilllastabouttwohours.Clientscanmeetwithcompanyofficialsforashorttimeafterthemeeting.AdministrativeDepartmentNovember10,2005

第22頁/共44頁3.2.4Notices:(sample2)ANNOUNCINGTHENEWPERSONNELMANAGERMissChenLiisappointedasthePersonnelManagerofourcompany,effectiveMarch1,2002.Thisannouncementismadewithgreatpleasureandsatisfaction.WangPingCEOFeb10,2002

第23頁/共44頁3.2.4Notices:(exercise1)

WriteanoticeofZhangZhiPingastheFinancialManagerofourcompany,effectiveMay4,2006.GeneralmanagerLiGangannounced.

第24頁/共44頁3.2.4Notices:(exercise1)ANNOUNCINGTHENEWPERSONNELMANAGERZhangZhiPingisappointedastheFinancialManagerofourcompany,effectiveMay4,2006.Thisannouncementismadewithgreatpleasureandsatisfaction.WangPingGeneralManagerMay2,2006

第25頁/共44頁Notices:exercise2

公司要在下周四下午兩點在公司會議室召開會議。目的是探討明年每個部門的預(yù)算，要求每個部門經(jīng)理準(zhǔn)備好相關(guān)的資料準(zhǔn)時參加。你是某公司總經(jīng)理辦公室的秘書，總經(jīng)理讓你就上述事宜寫一個通知。

第26頁/共44頁Notices:exercise2(keys)

AnnouncementoftheMeeting

Wewillholdthemeetingat2:00P.M.intheafternoonofnextThursdayinourmeetingroom.Thepurposeofthemeetingistodiscussthebudgetofeachdepartmentinthenextyear.Eachsectionheadmustpreparewellsomeconcerningmaterialsforthemeetingandattendontime.TheGeneralOfficeMay2,2007

第27頁/共44頁3.2.4posters:

ReadableLegibleSuccinctDefinitetitleFontsSize﹢AttractivepicturesVeryfewwords第28頁/共44頁

3.2.4posters:(exercise1)

籃球友誼賽海報：由我院學(xué)生會文體部主辦的，閩江學(xué)院校隊和我院院隊將于2006年9月25日（星期六）下午4時在水泥球場舉行籃球友誼賽。熱烈歡迎大家出席觀看。

發(fā)布日期：2006年9月21日第29頁/共44頁POSTERFriendlyBasketballMatch

UndertheauspicesoftheRecreationalandPhysicalCultureDepartmentoftheStudents’UnionoftheCollege,afriendlybasketballmatchwillbeheldbetweenMinJiangInstituteTeamandoursonthecementbasketballcourtonSaturday,Sept.25,2006at4:00p.m.

theRecreationalandPhysicalCultureDepartmentoftheStudents’UnionTuesday,Sept.21第30頁/共44頁3.2.5Certificates:IdentityCertificate;ResumeCertificate;CertificateofLeavingOfficeDoctor’sCertificate;NotarialCertificate;第31頁/共44頁3.2.5Certificates:

Certificateof____/___CertificateToWhomItMayConcern,(DearSir/Madam),

Thisistocertifythat________________________________________________________________________________________________________________________________________________________________________________________

Sincerelyyours,____________Mar.3,2006第32頁/共44頁3.2.5Certificates:(exercise1)

李英小姐在我司市場部任市場代表三年，但因個人原因要求離職。她離職后，要求公司為其出具有關(guān)證明，證明其在我司工作的崗位，時間以及我們對她的工作感到滿意。時間：2006年3月5日第33頁/共44頁3.2.5Certificates:(exercise1)

CertificateofLeavingOffice

ThisistocertifythatMissLiYinghasbeenamarketingexecutiveofmarketingdepartmentofourcompanyforthepastthreeyearsandhasbeenworkingtoourcompletesatisfaction.Sheisnowleavingourcompanyofherownaccord.

Anyenquiriesregardingherwillbeansweredby.

YoursfaithfullyJohnSmithGeneralManager___companyMar.5,2006第34頁/共44頁3.2.5Certificates:(exercise2)

你要出國留學(xué)了，要翻譯自己下列的畢業(yè)文憑。

畢業(yè)文憑學(xué)生－－，性別－，福建省福州市人，－－年－月－日出生，2006年9月至2009年7月在本校應(yīng)用外語系商務(wù)英語專業(yè)三年學(xué)習(xí)期滿，學(xué)完教學(xué)計劃規(guī)定的全部課程，考試成績合格，準(zhǔn)予畢業(yè)。福州職業(yè)技術(shù)學(xué)院文憑登記號碼：9011008院長孫芳仲簽發(fā)日期：2009年7月15日第35頁/共44頁3.2.5Certificates:(exercise2)

DIPLOMA

WangXing-hua,female,bornonNov.23,1986,nativeofFuzhou,Fujian,wasanundergraduatestudentmajoringinBusinessEnglishinAppliedForeignLanguageDepartmentofFuzhouPolytechnicduringSeptember,2006toJuly,2009.Shehascompletedalltheprescribedthreeyearundergraduatecourses,passedalltheexaminationsandisentitledtobeagraduateofFuzhouPolytechnic.SunFang-zhongNo.9011008PresidentofFuzhouPolytechnicIssuedin:July15,2009第36頁/共44頁3.2.5introductionletters:(exercise1)

茲介紹我司市場部代表王明先生來你處聯(lián)系有關(guān)建立新的子公司一事，請予接洽為荷。

強生公司行政部

第37頁/共