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DevelopingtheImplementationApproachfortheCross-BorderPaymentsTargets
Interimreport
6July2022
TheFinancialStabilityBoard(FSB)coordinatesattheinternationalleveltheworkofnationalfinancialauthoritiesandinternationalstandard-settingbodiesinordertodevelopandpromotetheimplementationofeffectiveregulatory,supervisoryandotherfinancialsectorpolicies.ItsmandateissetoutintheFSBCharter,whichgovernsthepolicymakingandrelatedactivitiesoftheFSB.Theseactivities,includinganydecisionsreachedintheircontext,shallnotbebindingorgiverisetoanylegalrightsorobligations.
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iii
TableofContents
Executivesummary
1
1.Introduction
3
2.Datasourcesandcollectionmethodology
4
Datacollectionmethodology
4
Summaryofexistingdatasourcesidentifiedduringthedevelopmentoftheinterim
report 5
3.Keyperformanceindicators,datagaps,andpotentialoptionsgoingforward
6
Wholesalesegment
7
Retailsegment
9
Remittancessegment
15
4.Nextsteps
18
Annex1:TargetsfortheCross-BorderPaymentsRoadmap
20
iv
1
Executivesummary
AfoundationalstepintheG20roadmapforEnhancingCross-borderPayments
1
wasthesettingofquantitativetargetsatthegloballevelthataredirectlyrelatedtothechallengesfacedbycross-borderpayments:cost,speed,transparencyandaccess.ThetargetsdefinetheRoadmap’sambitionandcreateaccountability.However,measuringprogresstowardthesetargetswillnotbestraightforwardbecausenocomprehensivedatasourcescurrentlyexist.Toconductthework,theFSBestablishedaworkinggroupofexpertsfromFSBmemberorganisationstodevelopspecificproposalsforKeyPerformanceIndicators(KPI)andtoidentifyexistingandpotentialsourcesofdataforcalculatingthoseKPIsandmonitoringprogresstowardthetargetsgoingforward.ThisinterimreportisanopportunityfortheFSBtosharewiththepublicandreceivefeedbackontheworkinggroup’spreliminaryobservationsandrecommendationsasitworkstofinalisetheapproachtobetakenforward.
Thethreemarketsegments(wholesale,retailandremittances)forwhichtargetshavebeensetdiffersubstantiallyintheirend-users,infrastructures,processes,andpaymentmechanisms,whichinfluencestheworkinggroup’sproposedKPIsandthedatabasesthatareavailable.
Forthewholesalesegment,theworkinggroupisproposingsegment-wideKPIsandviewsprivate-sectornetworkprovidersasthemostpromisingdatasourcesformonitoringspeedandaccess.Theworkinggroupisevaluatingtheuseofsurveysandproxiesformonitoringtransparency.
Fortheretailmarketsegment,theworkinggroupisproposingdifferentiatedKPIsacrossthesegment’sheterogeneoususe-cases(e.g.,business-to-business(B2B),business-to-person(B2P),person-to-business(P2B),andnon-remittanceperson-to-person(P2P))thatcouldpotentiallybeaggregatedintoasegment-wideKPI.ThiswouldincreasetheKPIs’representativenessandallowforabetterunderstandingofhowthefourchallengesandprogresstowardmeetingthetargetsdifferamongthoseuse-cases.Theenormousvarietyofend-usersandpaymentserviceproviders(PSPs)intheretailsegmentmakecollectingcomprehensivedatainfeasible.Instead,theworkinggroupisevaluatingthefeasibilityofcollectingrepresentativesamples,forinstancefromprivate-sectordataaggregators.
2
Finally,fortheremittancessegment,thepublicsector’slong-standinggoalofimprovingconditionsinthissegmenthasledtotheestablishmentofmultiplehigh-qualitydatabases,mostnotablytheWorldBank’sRemittancePricesWorldwide(RPW)database(especiallyusefulformeasuringthecost,butalsothespeed,accesstoandtransparencyofremittanceflows)andGlobalFindexdatabase(especiallyusefulformeasuringaccessandfinancialinclusion).Theworkinggroupisproposingtoleveragethese,andsimilar,public-sectordatabasestocalculatesegment-wideKPIs.
Thetargetshavebeensetandwillbemonitoredatagloballevel.Inaddition,inordertoassesswhereprogressisbeingmadeandwherechallengesremain,collectionandpublicationofat
1
2
FSB,
Enhancingcross-borderpaymentsroadmap,
October2020.
Forthepurposesofthisreport,theterm“dataaggregators”referstofirmsthatcollectdatafromoneormoresources,standardisingandotherwiseenrichingthedata,andrepackagingtheresultinausableform.
2
leastsomeformofdisaggregateddata(e.g.byregion,byjurisdiction,bytypeofpaymentortypeofpaymentserviceprovider)willalsobeconductedtotheextentfeasible.
Whiletheworkinggrouphasmadesignificantprogress,datagapsremainandtheproposalsformeasuringtheKPIsneedtobeoperationalisedthroughfurtherdiscussionswithpotentialprovidersofdata.Forexample,fewPSPsorinfrastructureshavevisibilityintotheend-to-end(payertopayee)paymentchain,whichisnecessaryforcalculatingthetrueend-to-endspeedorcostofacross-borderpaymentinthewaythetargetsrequire.Moreover,itisasyetuncleartowhatextentdataavailabilitymaybegreaterforsomecorridorsthanothers,leadingtoapotentiallybiasedpicture.
3
Aspartofitsnextsteps,theworkinggroupwilldimensionremainingdatagapsacrossthetargetsandarticulatespecificstrategiesandprioritiesforenhancingexistingdatabasesorcreatingnewdatabasestofillthem.
AsistruefortheRoadmapbroadly,strongcommitmentandcoordinationwillbecriticaltosuccess.Theinvolvementoftheprivatesectorwillbekeytosupportthemonitoringofprogresstowardthetargets.TheFSBinvitesfeedbackfromthepubliconthepreliminaryproposalsinthisreport.Inparticular,feedbackisappreciatedonthefollowingquestionsthatwillassistinfinalisingtheapproachtomeasurementoftheKPIs.
1.HastheFSBidentifiedappropriatepotentialsourcesofdataforefficientlymonitoringprogresstowardtheRoadmap’stargets?What,ifany,additionaloralternativepublicorprivatedatasourcesshouldtheFSBalsoconsiderandforwhatKPIs?
2.HastheFSBdefinedtheKPIsappropriately,suchthattheyarecloselyandmeaningfullytiedtotherelevanttarget?What,ifany,additionalconsiderationsshouldinformthecalculationoftheKPIssothattheyprovidesufficientlyrepresentativemeasurementsofprogresstowardthetargetswithoutbeingoverlyburdensome?
3.TheFSBisevaluatingtheuseofproxiesformonitoringprogresstowardsomeofthetargets.Aretheproxiesproposedappropriate?What,ifany,additionaloralternativeproxiesshouldtheFSBconsiderthataresufficientlyrepresentativeandsimplifymonitoring?
Feedbackshouldbesentto
fsb@
by31July2022withthetitle“Monitoringprogresstowardcross-borderpaymentstargets”.TheresponsesareforthepurposeofinformingtheFSB’sTargetsDataGroupinitsfurtherworkandwillnotbepublished.
Inparticular,theresponseswillhelptoinformtheFSB’sreportinOctober2022totheG20andthepublicwithfurtherdetailsoftheimplementationapproachandtheKPIs.Estimatesofcurrentperformanceofcross-borderpaymentsbasedontheKPIsarelikelytotakesomemonthsfurthertodevelop,basedoncollaborationwithpotentialdataproviderstodevelopreliableestimates,andwillbepublishedonceavailable.
3
Forthepurposeofthisreport,corridorreferstocountrycorridor,whichisthecombinationofaspecificsendingcountryandaspecificreceivingcountry.
3
1.Introduction
TheG20madeenhancingcross-borderpaymentsapriorityduringtheSaudiArabianPresidencyin2020.Makingcross-borderpayments,includingremittances,faster,cheaper,andmoretransparentandinclusive,whilemaintainingtheirsafetyandsecurity,wouldhavewidespreadbenefitsforcitizens,businesses,andeconomiesworldwide,supportingeconomicgrowth,internationaltrade,globaldevelopment,andfinancialinclusion.
InOctober2020,theG20endorsedtheRoadmapforEnhancingCross-borderPayments,whichtheFSBdevelopedincoordinationwiththeCommitteeonPaymentsandMarketInfrastructures(CPMI)andotherinternationalorganisationsandstandard-settingbodies.TheRoadmapisacomprehensive,high-levelplandesignedtoaddressfourchallenges:hightransactionscosts;
4
lowspeedinend-to-endprocessingtimes;
5
limitedaccessforusersaccessingPSPsaswellasPSPsaccessingpaymentsystemsandotherarrangements;andlimitedtransparencyaboutcosts,speed,processingchains,andpaymentstatusforend-usersandPSPsalike.
Subsequently,in2021,theFSBpublishedtheTargetsforaddressingthefourchallengesofcross-borderpayments:Finalreport(Targetsreport).
6
TheTargetsreportset11targetsatthegloballevelthataredirectlyrelatedtothefourchallengesacrossthreesegmentsofthecross-border-paymentsmarket–wholesalecross-borderpayments,retailcross-borderpayments,andremittances.
7
ThetargetsprovideacommonvisionfortheimprovementssoughtundertheRoadmapandestablishexpectedoutcomes.Thetargetsweresetinaninclusivemanner,includingthroughapublicconsultationthatwaslaunchedinMay2021,
8
andwereendorsedbytheG20LeadersattheOctober2021Summit.
Inaddition,theFSBcommittedtoprovidingareportinOctober2022totheG20andthepublicwithfurtherdetailsoftheimplementationapproach,andwithKPIsprovidingestimatesofcurrentperformanceofcross-borderpaymentstoprovideabaselineagainstwhichfutureprogresstowardthetargetscanbemonitored.IfthefindingsbyOctober2022shouldindicateaneed,adjustmentstothedefinitionofthetargetsmaybemadeatthatstage.Toconductthework,theFSBestablishedaTargetsDataGroup(TDG)ofexpertsfromFSBmemberorganisationstodevelopspecificproposalsformeasuringprogresstowardeachofthetargets,includingwhichbreakdownscouldcomplementtheglobal-levelmeasurements(e.g.,byregionorbypaymenttype),andtomakerecommendationsonhowtooperationalisethemonitoringexercise,includingwhichorganisation(s)wouldbebestsuitedforsourcingthedata.TheTDG’sworkisguidedbytheprinciplesarticulatedintheTargetsreport:
■Lightapproachwherepossible:Timeconsumingandexcessivereportingshouldbeavoided
4
5
6
7
8
Thechallengeofcostreferstototaltransactioncostsincurredbyend-users(includingcostsincurredbothbythepayerandbythereceiveroffunds),andcomprisesvariouselementsincludingtransactionfees,accountfees,appliedFXconversionrates,andfeesalongthepaymentchain.
Thechallengeofspeedinvolvestheprocessingtimeofapaymentfromendtoend,includingfactorssuchasthetimerequiredfordisputeresolutions,reconciliationsandsearches,possibleslowprocessesforfundinganddefunding,dailycut-offtimesandclosingtimes,aswellasAnti-MoneyLaundering/CombatingtheFinancingofTerrorism(AML/CFT)checks.
FSBReport(2021),
TargetsforAddressingtheFourChallengesofCross-BorderPayments(FinalReport)
,October.SeeAnnex1:TargetsfortheCross-BorderPaymentsRoadmap.
FSB,
TargetsforAddressingtheFourChallengesofCross-BorderPayments:
ConsultationReport,May2021.
4
■Datashouldbeaggregatedtoprotectfirms’confidentiality
9
■Existingdatacollectionshouldbeleveragedwhererelevant
■Existingchannelsshouldbeusedwherepossible
■Anynewdatacollectionrequiredshouldbelimitedinsizeandscope
■Collecteddatashouldberepresentativeofunderlyingmarkettrends
■Indicatorsshouldberepresentativeofthedifferentcontextsofend-users
Theworkinggrouphasalsocollectedinputthroughoutreachevents.InApril,theworkinggroupheldanoutreacheventwithadiversegroupofindustryparticipantsfollowed,inMay,byanoutreacheventorganisedbytheFSBwithofficial-sectorrepresentativesfromtheFSB’sRegionalConsultativeGroups.
10
ThisinterimreportprovidesanupdateontheTDG’sworktowardestablishingKPIsandidentifyingsourcesforthedatanecessaryfortheircalculationandseeksfeedbackfromstakeholderstothispreliminarywork.
2.Datasourcesandcollectionmethodology
Measuringprogresstowardthetargetsisnotstraightforwardbecausetherearenoexistingdatasourcesthatcomprehensivelycapturedataaboutcross-borderpaymentsgloballyforanyofthethreemarketsegments.Inaddition,thecross-borderpaymentsecosystemisdiverseandmulti-layered,andthepaymentarrangementsusedtosupportthethreemarketsegmentsdiffergreatly,whichresultsinmanyfragmentedandheterogeneousdatasources,fewofwhichcapturecross-bordertransactionsend-to-endfrompayertopayee.Thissectionprovidesanoverviewofhowthesechallengeshaveinformedconsiderationsrelatedtopotentialdatacollectionmethodologiesandoftheexistingdatasourcesthathavebeenidentified.
Datacollectionmethodology
TheTargetsreportidentifiedtwopotentialdatacollectionmethodologiesfortheTDGtoconsider:Option1:ComprehensivecollectionandaggregationofdatafromindividualPSPs;andOption2:SurveysofPSPsorsamplingoftransactiondata.
Astheworkinggrouphasevaluatedthelandscapeofexistingdatasources,thechallengesandcostsassociatedwithpursuingacomprehensivecollectionofdatafromindividualPSPsacrossawidesectionofthemarketlikelyprecludethefirstoptionfrombeingtheprimarymethodologyforcollectingtherequisitedata,atleastintheshortterm.Certaindatamaybeavailablefromafewkeyserviceprovidersanddataaggregators.Furthermore,considerationisbeinggiventowhat,ifany,opportunitiesexistfortheofficialsectorindifferentjurisdictionstoplayarolein
9beidentifiedwillbe
Nodatathatcaneitherdirectlyorthroughinferenceallownon-publicinformationaboutspecificfirmstopublished,including,forexample,aggregateddataabouthighlyconcentratedmarkets.
10FormoreinformationontheFSB’ssixRegionalConsultativeGroups,see
FSBwebsite
.
5
supportingthecollectionofcertaindata.However,feedbackfromtheMayoutreacheventwithFSBRCGrepresentativessuggestedtheopportunitiesmaybelimitedasmanyjurisdictionsdonotsystematicallycapturedataaboutcross-bordertransactionsintheformthatwouldbenecessaryforcalculatingKPIs.Therefore,otherapproacheswillbeneededasacomplement,andsurveysandsamplingwilllikelyplayanimportantroleinthisregard.
InadditiontothetwomethodologiesidentifiedintheTargetsreport,theTDGisevaluatingtheuseofproxiesasanindirectbutefficientwayofmonitoringprogresstowardsomeofthetargets.Forexample,inthecontextoftransparencyintheretailsegment,theinformationthatend-usersreceivedependsontheirspecificserviceprovider,thenumberofwhichmakesevensamplingalikelyoverlyburdensomeapproach.However,somejurisdictionsandpaymentsschemeshavelegalandregulatoryrequirementsstipulatingwhatinformationmustbeprovidedtoend-users.Thepresenceoftheseregulationsorrules(orlackthereof)maybeabletoserveasaproxyforthetransparencytarget.
Summaryofexistingdatasourcesidentifiedduringthedevelopment
oftheinterimreport
Wholesale
Duringdiscussionsonwholesalesegmentdatasources,onenecessaryclarificationthatwasconsideredwaswhichtransactionsshouldbeincludedinthissegment.WholesalepaymentsaremadeforseveralreasonsincludingsecuritiesandFXsettlement,marginpaymentsforderivativesandliquiditytransfersbetweenentitiesofthesamebankinggroup.Thedecisionregardingwhichtypesofpaymentstoincludenotonlyhasabearingondatasourcesbutalsoontherelevanceofthetargetsthemselves(ragrouppaymentswouldlikelyalreadymeetcertaintargets).
Forthewholesalesegment,theworkinggroupisproposingsegment-wideKPIsandviewsprivate-sectornetworkprovidersasthemostpromisingdatasourcesformonitoringspeedandaccess.Inaddition,CPMI’sannualcorrespondentbankingdata
11
andtheBISRedBookdatawereconsideredaspotentiallyusefulfortheaccesstarget,whileindustrybodiescouldbehelpfulforspeed.Identifyingdatasourcesformonitoringtransparencyhasbeenparticularlychallenging,leadingtheworkinggrouptoconsidertheuseofproxiesorfirm-levelsurveys.
Retail
Theretailpaymentssegmentrepresentsavarietyofuse-cases,suchasB2B,B2P,P2B,andP2P.Capturingdataaboutthedifferentusecases,totheextentpossible,acrossjurisdictionsisimportantbecausedifferencesamongtheirmarket-structures,paymentarrangements,andend-users’needsorexpectationscouldreducetherepresentativenessofanyglobalaggregatethatdoesnottakethemintoaccount.Thismarket-segmentheterogeneityalsoincreasesthechallengesassociatedwithsourcingtherequisitedata,includinghavingtoaccountforinconsistentdefinitionsacrossdatabasestoallowforcomparisonandaggregation,anddifferent
11
Seehere.
6
13
Mysteryshoppingisatechniquecommonlyusedbymarketresearcherstotesttheprovisionofservicesthroughtheuseoftrainedpersonsactingasnormalcustomersandengaginginactualtransactions.
jurisdictions’heterogeneouslevelindataqualityandavailability.Anothercomplicatingfactoristhechallengeofdistinguishingremittancesfromnon-remittanceperson-to-persontransferswhenPSPsgenerallydonothaveinformationonthepurposeforthepayment.Tothisend,theworkinggrouphasidentifiedanumberofpotentiallyrelevantdatasources,includingnetworkproviders,andselectivesamplingofglobalandregionalPSPs.Inaddition,theworkinggroupisevaluatingusingdataavailablefromprivate-sectordataaggregators,atleastintheshortterm.
WithregardtotheaccessandtransparencyKPIs,theworkinggroupisevaluatingtheuseofavarietyofWorldBankandIMFdatabases,includingtheWorldBankEnterpriseSurvey,WorldBankGlobalFindex,WorldBankGPSS,andtheIMFFinancialAccessSurvey.
Remittances
TheworkinggroupconsiderstheWorldBank’sRemittancePricesWorldwideDatabase(RPW)akeysourceofdatafortheremittancesmarketsegment.
12
WhiletheRPWprimarilymonitorsthecostofsendingremittancesasapercentageoftheamountsent,italsocollectsdataonspeed,access(focusedonfourtypesofRemittanceServiceProvider(RSP)accessforend-users:banks,postoffices,mobileoperators&moneytransferoperators(MTOs))andtransparency(RPWdatabaseincludesmysteryshoppingtojudgewhetherservicesareidentifiedastransparentornon-transparent).
13
BeyondtheRPW,severalotherexistingsourceswereevaluated,indicatingthattheremittancessegmenthassignificantcoveragealready.Foraccess,theWorldBankGlobalFindexSurvey,theannualIMFFinancialAccessSurveyandtheWorldBankGlobalPaymentSystemsSurvey(GPSS)(whichsurveysnationalandregionalcentralbanksandmonetaryauthoritiesonthestatusofpaymentsystems)mightprovideusefulinformation.TheGPSSwasalsoconsideredasapossiblesourcefortransparencyinformation.Thesurveyincludesquestionsontransparencyrequirementsacrossjurisdictionsincludingindicatingwheretransparencyishigh(e.g.inprovidingreceipts)andwhereitislow(suchasinthestandardizationoftheformatofreceipts).
3.Keyperformanceindicators,datagaps,andpotential
optionsgoingforward
Foreachofthetargets,theTDGhasbeenworkingtodefinetheKPIsthatwillbeusedtomonitorprogressovertimeandtoidentifyexistingandpotentialsourcesofdataforcalculatingthoseKPIs.ThetablesinthissectionsummarisetheTDG’sworkinthisregard.Foreachtarget,thetableidentifiesthefollowing:
■KPI–theindicatorthattheTDGproposesformeasuringprogresstowardthetargetovertime
For
12informationabouttheWorldBank’sRPWDatabaseseehere.
7
■Potentialoptionsforsupportingdata–proposeddatasourcesthatcouldbeusedtocalculatetheKPIsandhowthedatawillbeused.Theproposeddatasourceseitherexistorcouldpotentiallybedevelopedinthenearterm
■Scopeofsupportingdata-theextentofthecoveragethatthesupportingdataprovides.
■ProposedmetricsforKPIs-themetricsthatarepotentiallyabletobecalculatedgiventhedatalimitationsthatexist
■Technicalnotes–materialtechnicaldetailsabouthowtheKPIswillbecalculated
■Remaininggaps–thegapsthatexistbetweentheKPIsandthemetricsduetodatalimitations
Wholesalesegment
Forthewholesalesegment,thefollowingtablesillustratetheKPIs,potentialsupportingdataandrelevantconsiderationswhicharebeingproposed.However,gapswouldremain.Forexample,relatedtospeed,networkprovidersonlyhavedataaboutapaymentfromthetimeanoriginatingbanksubmitsapaymenttothem.Theinitiationphase,whichisthetimebetweenapayerinitiatingapaymentwiththeiroriginatingbankandtheoriginatingbanksubmittingthatpaymenttothenetworkprovider,wouldnotbecovered.Similarly,nosinglenetworkprovidercanprovidedataabouttheentiretyofthemarket.Thiscouldcreatebiasesinthedataasanestimateoftheglobalmarket,andanygapsmightbefilledlongertermthroughfirm-levelsurveysorbyexpandingormodifyingexistingsurveysliketheWorldBank’sGPSSsurvey.
Table1:Wholesaletargetforspeed
Target:75%ofcross-borderwholesalepaymentstobecreditedwithinonehourofpaymentinitiationorwithinonehourofthepre-agreedsettlementdateandtimeforforward-datedtransactionsandfortheremainderofthemarkettobewithinonebusinessdayofpaymentinitiation,byend-2027.Paymentstobereconciledbyendofthedayonwhichtheyarecredited,byend-2027
KPI
1.
2.
3.
Percentageofcross-borderwholesalepaymentscreditedwithinonehourofpaymentinitiation,orwithinonehourofthepre-agreedsettlementdateandtimeforforward-datedtransactions
14
Percentageofcross-borderwholesalepaymentscreditedwithinonebusinessdayofpayment,orwithinonebusinessdayofthepre-agreedsettlementdateforforward-datedtransactions.
Percentageofcross-borderwholesalepaymentsreconciledbytheendofthedayonwhichtheyarecredited
Potentialoptionsforsupportingdata
?
?
AggregateddatafromthenetworkproviderstocalculateboththenumeratorsanddenominatorsforKPIs1and2
Surveyofbanks,financialinstitutionsandtradeassociationsonpercentageofcross-borderwholesalepaymentsoutsideofnetwork
14
Whereapre-agreedtimeisnotstatedonaforward-datedpayment,weassumetheendofthebusinessdayintherecipientjurisdiction.
8
providersthatare(not)creditedwithin1houror1businessdayofthepre-agreedsettlementdateandtime
Scopeofdata
supporting
?
?
Paymentsthatareinitiatedthroughthenetworkprovidersareasubsetoftheoverallnetwork.
Datafromnetworkproviderswouldnotcoverthetimebetweenapayerinitiatingapaymentwiththeiroriginatingbankandtheiroriginatingbanksubmittingthatpaymenttothem
Proposedmetricsfor
KPIs
?
?
Percentageofcross-borderwholesalepaymentsthroughthenetworkprovidersthatarecreditedtothepayee’saccountwithinonehourofinput
Percentageofcross-borderwholesalepaymentsthroughthenetworkprovidersthatarecreditedtothepayee’saccountwithinonebusinessdayofinput
Technicalnotes
?
?
Percentagesarebasedonnumberoftransactions
PercentagesforKPIs1and2arebasedonjurisdiction-levelnestedaverages(weightedbyvolume)
RemainingGaps
?
?
Datafromnetworkproviderswouldnotcapturethetimeassociatedwitheitherpaymentinitiation(theperiodoftimebeforethepaymentmessageissubmittedtothem)
KPI3notcovered
Table2:Wholesaletargetforaccess
Target:Allfinancialinstitutions(includingfinancialsectorremittanceserviceproviders)operatinginallpaymentcorridorstohaveatleastoneoptionand,whereappropriate,multipleoptions(i.e.multipleinfrastructuresorprovidersavailable)forsendingandreceivingcross-borderwholesalepaymentsbyend-2027
KPI
1.
2.
Percentageofpaymentcorridorswithnooptionforfinancialinstitutionsforsendingandreceivingcross-borderpayments(alltypesofserviceproviders)
Percentageofpaymentcorridorswithnoopti
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