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高考應(yīng)用文之抱怨投訴信IamsorrytotroubleyoubutIamafraidthatIhavetomakeaseriouscomplaint.Iamsorrytotellyouthatthereshouldbecausetocomplainabout……Ireallyhatetocomplain,butonethingisreallydisturbingme.
“提出抱怨并表示遺憾”套語:Duringthefivedaysthecamerahasbeeninmypossession,problemshaveemergedoneafteranother.Foronething,thescreenisalwaysblack,makingthecameranodifferentfromatraditionalone.Foranother,thebatteryisdistressingasitsupportsthecamera’soperationforonlytwohours.The“COLDCONTROL”ofthefridgedoesn’twork.Andwhenitworksitmakesmuchnoises.Ihaverungyourservicecenterseveraltimes,butnobodycame.“闡述問題發(fā)生的經(jīng)過”套語:Thenoisedisturbs
mysleepsothatIcan’tconcentrateonmyworkduringtheworktime,andasaresult,Ihavemadeseveralmistakesthesedays.Formethisenvironmentisverydifficulttomakestudies.“指出問題引起的后果”套語:Ithinkit’shightimethatyourealized….Weknowthatyouarenotgenerallycareless,butwewouldlikeyourassurancethatthiswillnothappenagain.Imustwarnyouthatunlessyoudosomethingaboutthesituation,Iwillbeforcedtotakelegalaction.Frankly,Iamnotpreparedtoputupwiththesituationanymore.Iwouldbeverygratefulifyoucouldlookintothematterassoonaspossible.AndIamlookingforwardtoanearlyreply.
“提出批評及處理的意見或敦促對方采取措施”套語:模板一:Dear_________,Iamsorrytotellyouthatthereshouldbecausetocomplainabout_________._________.Thisisratherannoyingtome.________________________.Whatyouchoosetodowiththispieceofinformationisentirelyuptoyou.Iamlookingforwardtoyourearlyreply.________________________.Respectfullyyours,
LiMing范文:DearSir/Madam,IamsorrytotellyouthatthereshouldbecausetocomplainabouttheSONYwalkmanIhaveboughtfromyourshoprecently.YoursalesassistanttoldmethatIneedn’tquestionaboutitsqualitybecauseSONYisafamousinternationalbrand.AfterIcamebacktoschoolandtriedtoenjoymyfavoritemusicbyusingthelooking-goodwalkman,Icouldn’thearanythingthroughitsearphones.IborrowedearphonesfrommyclassmateandthistimeIheardthesoundveryclearly.SoIthinktheremustbesomethingwrongwiththeearphones.Thisisratherannoyingtome.Asastudent,ImustimprovemyEnglishasquicklyaspossible.That’sthemainreasonwhyIboughtthewalkman.Butunabletouseit,nowIcannotstudyaccordingtotheschedule.
Whatyouchoosetodowiththispieceofinformationisentirelyuptoyou.
Iamlookingforwardtoyourearlyreply.
Otherwise,Iwouldaskyoutogivemearefund,orIwouldcomplaintotheConsumers’Association.
Respectfullyyours,LiMing
你叫李明,最近去商店買了一臺(tái)索尼的隨聲聽,現(xiàn)有可能耳機(jī)質(zhì)量問題。請結(jié)合下面提示向該店外籍經(jīng)理寫一封英文信。問題:耳機(jī)沒有聲音。要求:回復(fù)、換貨或退款。模板二:Dear_________,
Asa_________,I___________.Butrecently________annoyedme.Iamwritingtocomplain________________.Themainprobleminvolves__________.
Totellyouthetruth,___________.______________.Tomakemattersworse,_____________.Finally,wearelookingforwardtoyourquickdealingwiththematter.
Thankyouforyourkindconsideration.
Sincerelyyours,
LiMing
范文:DearSir/Madam,
Asaregularcustomerofyourshop,Ihaveenjoyedshoppinginyourstore.Butrecentlysomethinghappenedinyourstoreannoyedme.Iamwritingtocomplaintheserviceinyourshop.Themainprobleminvolvesthecashier’sattitude.
Totellyouthetruth,forthefirsttime,Icaredaboutitless.However,earliertodayithappenedagain.ThismorningIpurchasedseveralthingstotaling¥8.40andhandeda¥20billtoathin,dark-hairedgirlwearinganametagwhichreadsLiLi.Sherangupthesaleandhandedme¥1.60inchange.IimmediatelypointedoutthatIhadgivenhera¥20bill,notaten.Tomakemattersworse,asshehandedovertherestofmychangeshemuttered,“Everyonemakesmistakes.”
Ifthisisnotthelasttime,Iwillavoidshoppinginyourstoreaslongassheremainsbehindthecashregister.Thiskindofdeedsbringslosstoyourcustomers,which,thoughnotlargeinsumofmoney,maygreatlydamagethereputationofyourshop.Finally,wearelookingforwardtoyourquickdealingwiththematter.
Thankyouforyourkindconsideration.
Sincerelyyours,LiMing
你叫李明,最近去買了一個(gè)商店買東西的時(shí)候,店員找錢時(shí)少找了,且態(tài)度不好。請結(jié)合下面提示向該店經(jīng)理寫一封英文投訴信。問題:總共¥8.4,支付了¥20,只找¥1
.6,你提出后,歸還余款,但態(tài)度很差。要求:對該店員進(jìn)行處罰或開除。模板三:Dear_________,Mynameis_________.Iventuretowritealettertoyouabout_________.Thefocusofthecomplaintis________________________.
Allinall,thereisstillmuchroomforimprovementasfaras_________isconcerned.Idohope___________________.
Thankyouforyourconsideration.
Trulyyours,
LiMing
范文:DearMr.President,
Mynameis
LiMing,ajunioroftheCivilEngineeringSchool.Iventuretowritealettertoyouabout
thecanteenserviceoncampuswhichhasgivenrisetoalotofcomplaintsamongstudents.
Thefocusofthecomplaintis
thepoorqualityofthefood.Thevegetablesaresoovercookedastolosetheirnutrients.Thepriceofthefoodissurprisinglyhigh.Besides,theattitudeoftheservicestafftothestudentsisn
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