酒店基礎(chǔ)英語

酒店基礎(chǔ)英語Tel電話:+86(0)374-6568888Fax傳真:+86(0)374-6569999Address地址：中國河南省長葛市泰山路P.C.461500TaishanRoad,Changge,Henan,P.R.ChinaE-mail郵箱：rev@課程內(nèi)容：酒店各部門酒店各崗位日期的表達(dá)天氣的表達(dá)數(shù)字的表達(dá)味道的表達(dá)色彩的表達(dá)問候語歡迎語致謝語祝福語致歉語告別語一、酒店各部門Department部門FinancialSalesandMarketingEngineeringHumanResources

財(cái)務(wù)部市場銷售部工程部人力資源部FINSMorS&MENGHRFrontOfficeHousekeepingFood&BeverageSecurity前廳部客房部餐飲部保安部FOHKorHSKPFBorF&BSEC二、酒店各崗位HR人力資源部TrainingDepartment培訓(xùn)部Dormitory

宿舍StaffCanteen

員工餐廳Personnel人事SM市場銷售PR（Publicrelation)/MARCOM公關(guān)部/市場傳訊部Reservation預(yù)訂部Sales銷售Executive行政Floor樓層HSKP客房部Publicarea公共區(qū)域（PA）HealthCenter健身中心Linen

/Uniform布草房/制服房SEC保安部Security安保CCTV監(jiān)控室FirePrevention消防二、酒店各崗位855二、酒店各崗位AirConditionAV/TelephoneElectricWaterMachineCarpenter/Painter空調(diào)組影音電話組電工組水工機(jī)械組木工、油漆組ENG工程部FC財(cái)務(wù)部AccountCostingCreditPurchasingIT=InformationTechnologyEDP=ElectronicDataProcessing

會(huì)計(jì)成本信貸采購電腦二、酒店各崗位Title職位GeneralManager

DeputeGeneralManagerRepresentativeofowner總經(jīng)理副總經(jīng)理業(yè)主代表二、酒店各崗位Title職位DirectorManagerAssistantManagerSupervisorCaptainClerkCoordinatorExecutiveChef

Guide

CashierWaiter/WaitressBarTenderChefAttendantReceptionistTrainer總監(jiān)經(jīng)理副經(jīng)理主管領(lǐng)班文員協(xié)調(diào)員行政總廚領(lǐng)位收銀員服務(wù)員（餐飲）吧員廚師長服務(wù)員（客房）接待培訓(xùn)師二、酒店各崗位CarpenterPainterSecurityOfficerBarTenderChefAttendantReceptionFinancialControllerMODManagerOnDuty美工司機(jī)廚工值班經(jīng)理行李員總工程師庫管員技工大堂副理木工油漆工保安員吧員廚師長服務(wù)員（客房）接待財(cái)務(wù)總監(jiān)ArtistDriverHelperDutyManagerBellmanChiefEngineerStorekeeperTechnicianAM/AssistantManagerTitle職位值班經(jīng)理三、日期的表達(dá)Years年的表達(dá)Year年Thebeginningofayear年初Theendofayear年底Lastyear去年三、日期的表達(dá)Seasons季節(jié)的表達(dá)Season季節(jié)Spring春季Earlyspring早春Summer夏季Midsummer盛夏Autumn/fall秋季Lateautumn晚秋winter冬季三、日期的表達(dá)Month月的表達(dá)Month月What’sthedatetoday?今天幾號？It’sthefirstinMay.今天是五月一日1-12月：January(Jan.)February(Feb.)March(Mar.)April(Apr.)MayJune(Jun.)July(Jul.)August(Aug.)September(Sep.)October(Oct.)November(Nov.)December(Dec.)1-12月

三、日期的表達(dá)Day/week日/星期的表達(dá)Yesterday昨天Today今天Tomorrow明天Thedayaftertomorrow后天Thedaybeforeyesterday前天Week星期Weekend周末Whatdayisittoday?今天星期幾？It’s……星期日至星期六：Sunday(Sun.)Monday(Mon.)Tuesday(Tue.)Wednesday(Wed.)Thursday(Thur.)Friday(Fri.)Saturday(Sat.)三、日期的表達(dá)expresstimes時(shí)間的表達(dá)What’sthetimenow?現(xiàn)在幾點(diǎn)了？MayIknowthetimenow?我能知道現(xiàn)在的時(shí)間么？It’s……Usefulwords:hour小時(shí)minute分鐘second秒quarter刻half半o’clockX點(diǎn)整Threewaystoexpresstime三種表達(dá)時(shí)間的方法1.hour(時(shí))+minute(分)2.minute(分)+past+hour(時(shí))3.[60-minute(分)]+to+[hour(時(shí))+1]四、天氣的表達(dá)Weather關(guān)于天氣What’stheweatherliketoday?今天天氣如何？TodayisXXX.Cloud云cloudy陰天Sun太陽sunny晴天Rain雨rainy下雨天Fog霧foggy霧天Wind風(fēng)windy刮風(fēng)天五、數(shù)字的表達(dá)NUMBER數(shù)字CardinalNo.基數(shù)詞：主要表示數(shù)量，13-19都以-teen結(jié)尾，20-90等十位整數(shù)都以-ty結(jié)尾。-OrdinalNo.序數(shù)詞：主要表示次第，如在表達(dá)樓層時(shí)，我們就用序數(shù)詞。第4-19都由相應(yīng)的基數(shù)詞加-th構(gòu)成。第20-90等十位整數(shù)的詞是由相應(yīng)的基數(shù)詞去詞尾-y，加-ieth構(gòu)成。六、味道的表達(dá)Taste味道的表達(dá)Howisittaste?It’s……Delicious美味的Sweet甜的Sour酸的Salty咸的Bitter苦的Hot辣的Terrible糟糕的七、色彩的表達(dá)Colors色彩的表達(dá)Whatcolorisit?It’s……在表達(dá)顏色的深淺時(shí)，直接在顏色前加dark（深）或light（淺）即可。如深藍(lán)色為darkblue,淺紅色為lightred.Red

yellow

green

blue

white

black

orange

pink

purple

grey

browncream

blue

greencrimson八、問候語Goodmorning/afternoon/evening,sir/madam!

早上好/下午好/晚上好，先生/夫人！Howareyoutoday,sir?

您好嗎，先生？Howdoyoudo!您好嗎？Howareyou(doing)?最近好嗎？Nicetomeet/seeyou!很高興見到你！九、歡迎語Welcome歡迎WelcometoShengheHotelChangge!歡迎光臨長葛盛合麗晶酒店。Welcometoourrestaurant.歡迎光臨本餐廳。We’regladtoseeyouagain.很高興見到您。十、致謝語Expressingthanks致謝Thankyouverymuch.

非常感謝。Thankyouforcoming.

謝謝您的光臨。Thankyouforbeingsounderstanding.

謝謝您的理解。（得到諒解時(shí)用）That’sverykindofyou.Thankyouverymuch.

您真是太好了！謝謝！Answerstoapology對致歉的回答That’sallright.

沒什么。Itdoesn’t’tmatter.

沒關(guān)系。It’snothing.

這沒什么。十一、祝福語Expressinggoodwishes祝福Haveapleasantstaywithus,Sir.愿您和我們共度好時(shí)光。Haveaniceday/apleasantevening/agoodweekend!祝您今天/今晚/周末愉快！Enjoyyourstay/day.祝您愉快！HappyNewYear/Birthday!新年/生日快樂！MerryChristmas!

圣誕快樂！十二、致歉語Apologizing致歉Excuseme.不好意思，打擾一下！I’mawfullysorry.

真是很抱歉！Ibegyourpardon.請您原諒！Excusemeforinterrupting.抱歉，打擾一下。不得不打擾客人時(shí)）Sorrytohavebotheredyou.抱歉，打擾了?。ù驍_客人后）I’mverysorry.Therecouldhavebeenamistake.Idoapologize.對不起，可能出了什么差錯(cuò)，我真誠向您道歉。（有投訴時(shí)）I’msorry.I’mbeingcalled.不好意思，有人叫我/有個(gè)電話找我。（終止談話時(shí)）I’msorry.Aguestiswaitingforme.抱歉，有個(gè)客人正在等我過去。（終止談話時(shí)）I’msorrytohavekeptyouwaiting,sir.抱歉讓您久等了！I’msorry.