劍橋商務(wù)英語(yǔ) 中級(jí)真題 2-4輯聽(tīng)力文本

劍橋商務(wù)英語(yǔ)中級(jí)真題集聽(tīng)力原文目錄TOC\o"1-2"\h\zBEC中級(jí)真題集聽(tīng)力原文(2010版)1TEST11TEST26TEST312TEST418TEST523TEST629TEST734TEST840TEST945TEST1050TEST1155TEST1261BEC中級(jí)真題集聽(tīng)力原文(2010版)TEST1PartOne.Questions1to12Youwillhearthreetelephoneconversationsormessages.Writeoneortwowordsoranumberinthenumberedspacesonthenotesorformsbelow.Afteryouhavelistenedonce,replayeachrecording.ConversationOne.Questions1to4Lookattheformbelow.Youwillhearamanaskingacolleagueforinformationaboutaformeremployee.Youhave15secondstoreadthroughtheform.[Pause]Nowlisten,andfillinthespaces.Woman:Personnel…Man:Hello,it'sTimhere,fromFinance.Woman:Hi,Tim.Man:I'vehadaletterfromthetaxofficeaboutastudentwhoworkedherelastsummer–Iwonderifyoucouldlookhimupinyourrecords.Woman:Sure,what'sthenameMan:Thesurname'sJaye.FirstnameStephen.Woman:HowdoeshespellhissurnameMan:J-A-Y-E.GotthatWoman:Ohyes,hereweare…livesatahundredandeighty-threeSchoolRoad,Man:Yes,that'stheone.Woman:AndyousayhewasworkinginFinanceMan:Uhm,CustomerServices,actually.Woman:Aah-theyhadlotsofstudentsworkingforthemlastsummer.Man:Well,thetaxpeoplewanttoknowhisexactjobtitle-I'mnotsurewhy.Woman:Mm,letmesee...Hewasanofficeassistant.Man: Right,gotthat.Theyalsowanttoknowabouthismonthlyearnings.Woman:Let'shavealook...fivehundredandthirty-eightpoundsseventyamonth...Oh,sorry,hewasascaleone,sothat'sfourhundredandfifty-sevenpoundssixty.AnythingelseMan:That'sfine,thanks.I'llsendthemtheinformationtoday...[Pause]Nowlistentotherecordingagain.[Pause]ConversationTwo.Questions5to8.Lookatthenotebelow.Youwillhearamandescribingaproblemwithanorder.Youhave15secondstoreadthroughthenote.[Pause]Nowlisten,andfillinthespaces.Woman:Hello,BlackwellPrinters.JulieDavidsonspeaking.HowmayIhelpyouMan:Hello.ThisisMarkJonesfromEuropeHolidays.IwashopingtospeaktoStevenKirbyaboutthestationeryyou'reprintingforus.Woman:I'mafraidSteven'sawayuntilFriday.Man:Oh-youseeI'mnotveryhappywiththebusinesscardsandIwantedtoseeifIcouldmakeacoupleofchangestothepapertoo.Woman:WouldyoulikemetopassonamessageMan:Yes,please.Thethingis,I'vejustreceivedyourproofs-thecardsthemselvesarefine,butyouseemtohavemisunderstoodthequantities.I'msureIaskedforfivehundredforeachofthemarketingexecutivesandsevenhundredandfiftyformebutyou'veputeveryonedownforsevenhundredandfifty.Woman:Right,I'vemadeanoteofthat.IsthereanythingelseMan:Yes,wellthisismymistakereally.CouldyouaskSteventomovethecompanylogofurthertotheleftIt'stooclosetotheaddressatthemoment.Ithinkthat'sallfornow.Thanks.[Pause]Nowlistentotherecordingagain.[Pause]ConversationThree.Questions9to12.Lookatthenotesbelow.Youwillhearawomanmakingthearrangementsforadelegationwhoaregoingtovisithercompany.Youhave15secondstoreadthroughthenotes.[Pause]Nowlisten,andfillinthespaces.Woman:GeoffMan: YesWoman:Ijustwanttofinalisethepreparationsforthedelegationnextweek.Man:Certainly.It'sThursday,isn'titWoman:Yes.Now,canyoumakesurethateachofthemgetsanamebadgeandaninformationpack.Thebadgesaredone,butyou'llneedtopreparethepackswithalltherelevantinformation.Man:Ok,thatshouldn'ttaketoolong.WhataboutcateringWoman:Coffee'sorganisedforelevenandthree,butlunch-it'satone-weneedtoreserveitfortwelvepeople...Theofficerestaurantisclosednextweek...canyouringtheParkHotelTheGrandHotelwasabitdisappointinglasttime.Man:I'llgetontothat.Woman:Now,they'llbecomingstraightfromthestation,andtheirtaxiwillbringthemtothefrontgate,somakesureyou'retheretogreetthem.That'llbeaboutten.Man: Ten.Andthen...Woman:IntoReception,Ithink.Makesurethenewdesignsareondisplay,Iwantthemtoseethosefirst.Man:OK.Woman:Letmeknowwhenit'sallfinalised.Bye.[Pause]Nowlistentotherecordingagain.[Pause]ThatistheendofPartOne.Younowhave20secondstocheckyouranswers.[Pause]PartTwo.Questions13to22.SectionOne.Questions13to17.Youwillhearfiveshortrecordings.Foreachrecording,decidewhichtypeofdocumentthespeakeristalkingabout.Writeoneletter(A-H)nexttothenumberoftherecording.Donotuseanylettermorethanonce.Afteryouhavelistenedonce,replaytherecordings.Youhave15secondstoreadthelistA-H.[Pause]Nowlisten,anddecidewhichtypeofdocumenteachspeakeristalkingabout.[Pause]ThirteenWoman: Wellnowonderthebank'sreturneditunpaid.Look,thefiguresdon'tmatchtheamountinwords.Iexpectsomeonewasfillingitinintoomuchofahurry.Let'ssee,we'dbetterissueanotheronestraightawaytopayMrsBurton,becauseit'llbeanotherthreeweeksifwewaitforthenextcycleofpayments.Herexpensesonthatsalestripwereprettyhigh,anditwouldn'tbefairtokeepherwaitingmuchlonger.[Pause]FourteenMan:Someofthesuppliersarealreadyaskingabouttheincreases.I'llcheck,butIseemtorememberfromlastweek'smeetingthatintheendweagreedonthreepercent.SowhatI'lldoisgodowneachcolumnandcalculatethenewamounts,andthenitcanbeprintedintimetobeinsertedintothenewbrochures.Canyoucheckthefiguresforme,though,beforeitgoestotheprinters[Pause]FifteenWoman: We'vejustreceivedthepaperworkfromyouaboutcleaningourpremises,andIhavetosaythatitdoesn'treflectwhatweagreedinourconversationlastweek.Foronething,itsaysthatwehavetosupplyoursecuritycode,andforanotheritspecifiesmonthlypaymentinadvance,andItoldyoubothofthosewereoutofthequestion.I'mafraidIreallycan'tsignthis.Couldyousendmearevisedone[Pause]SixteenMan: Ofcourse,thisonlygivesaverygeneralpicture.Butasyoucansee,cashisaparticularlyhealthyarea.That'sevenwhenwetakeintoaccountregularoutgoingsonloansandleasingequipment,whichareincludedinthefinaltotals.Andevenmoresignificantly,unpaidordersareactuallyexcludedfromthefinalcalculation.Theserepresentasumofapproximatelythirtythousandpounds.Withthatinmind,wecansaythatthecompany'soverallpositionisstillstrong.[Pause]SeventeenWoman:I'vejustaskedtheArdenConferenceCentreaboutavailabilityforournexttrainingseminar,andtheysaidtheystillhaven'tbeenpaidfortheonebeforelast,whichshouldhavebeendealtwithsixmonthsago.I'vehadtoaskthemtosendaduplicate!Wereallymustbecareful.Ardengiveusveryfavourableprices,butwehaven'tgotacontractwiththem-Canyoudealwithitstraightawaysowestayintheirgoodbooks[Pause]Nowlistentotherecordingsagain.[Pause]SectionTwo.Questions18to22.Youwillbearanotherfiverecordings.Foreachrecording,decidewhatthespeaker'spurposeis.Writeoneletter(A-H)nexttothenumberoftherecording.Donotuseanylettermorethanonce.Afteryouhavelistenedonce,replaytherecordings.Youhave15secondstoreadthelistA-H.[Pause]Nowlisten,anddecidewhateachspeaker'spurposeis.[Pause]EighteenMan:Hello.ThisisGuyCooperfromCentronElectronicshere.Ibelieveyourangforsomeadviceaboutyouralarmsystem,whichisn'tfunctioningproperly.ThemessageIgotsaidyouweren'tsureifyouneededsomeonetocomeandsortitout,orifwecouldadviseyouoverthephone.Wellperhapsyou'dliketogetbacktomeassoonasit'sconvenientandtellmeexactlywhattheproblemis,andI'llseewhatIcando.[Pause]NineteenWoman:Well,asyousay,Redlonhasbeensupplyingusforyearsbut,quitehonestly,two-thirdsofthecomplaintswereceiveaboutourproductsareactuallyduetofaultsincomponentswe'vehadfromRedlon.SoItalkedtotheProductionManagerandheagreedthatIshouldlookatsomealternatives.FutureWorld'srangeisfineforus,andoneoftheircustomerswhoIspoketorecommendedthemhighly,sothat'swhywe'vechangedtousingthem.[Pause]TwentyWoman:Thecompetition'sgettingtougher,andyouknowwe'refacingseriousproblems.Weneedtoseemorebenefitfromtheundeniablyhardworkwe'reputtingin,andthismeanssayingnotojobswhicharen'tprofitable.Itwouldbemuchmorebeneficialtoputalloureffortsintowinninghigher-margincontracts.SothewayIfeelyoucanhelpmostisbyidentifyingthetypesofcontactswhichwillbringintheincomeweneedinordertoensureourfuture.[Pause]Twenty-oneMan:JohnWoodshere,phoningabouttheprojectwediscussedearlier.CouldyougivemearingsothatwecantalkaboutitabitmoreI'vedoneafewcalculationsandI'mbeginningtowonderwhetherit'sreallyapracticalproposition.Istillthinktheproject'sgotpotential,buttherearesignificantadditionalcostswhichwehadn'ttakenintoaccount.Socouldyougetbacktomeassoonasyoucan,please[Pause]Twenty-twoWoman:Hello,Sallyhere,fromPagwellPaints,returningyourcall.I'mverysorryyouaren'thappywiththelatestconsignmentyou'vehadfromus.It'sratherstrange,becausefollowingyourcomplaintaboutthelastdelivery,wedidinfacttakeactiontochangethespecificationsinthewayyousuggested.Soitisn'tquitefairtosaythatweignoredyouradvice.Iknowit'simportanttoachievetheconsistencythatyourequire,butperhapsyourrecommendationwasn'texactlywhat'sneeded.[Pause]Nowlistentotherecordingsagain.[Pause]ThatistheendofPartTwo.[Pause]PartThree.Questions23to30.Youwillhearthechairmanofabusinessinstitutemakingaspeechaboutnewbusinessawardsthathisinstitutehassponsored.Foreachquestion23-30,markoneletter(A,BorC)forthecorrectanswer.Afteryouhavelistenedonce,replaytherecording.Youhave45secondstoreadthroughthequestions.[Pause]Nowlisten,andmarkA,BorC.[Pause]Man: WhoarethemanagersofthebestinnovationdevelopmentsinBritishindustryThatwasthequestionwhichthefirstBusinessTodayInnovationAwardssetouttoanswer.Thisprojectisallaboutrewardinggoodpracticeandperformance.So,ratherthansimplyrecognisingexcellenceinthedesignofspecificproducts,oranalysingtheirfinancialimpactonprofits,theawardssetouttotakeanobjectivelookatexactlyhowcompaniesmanagethedevelopmentprocessitself.Overthreehundredandfiftyorganisationsenteredthecompetitionandwereinitiallyreducedtoaboutforty.Then,afterfurthercarefulchecking,ashortlistofjustfourteenofthemwasarrivedat.Thesefinalists,allmanufacturers,werethenvisitedbythecompetitionjudges,apaneloffourchiefexecutivesfromleadingcompanies.Thepaneltouredthefinalists'facilities,receivedpresentationsonthecompaniesandtheirprojects,andinterviewedthekeydevelopmentteammembers.Theproductsvariedenormouslyintheirscale,functionanddegreeoftechnology-frombreadforasupermarketchaintoaprinterinsideanautomaticcashdispenser.Initiallytheorganiserswereconcernedthatthisrangecouldcreatedifficultiesintheassessmentprocess.Butthisfearprovedbaseless,asmostelementsintheinnovationprocessaresharedb;allmanufacturers.Interestingly,thefinalistsbrokedownintotwodistinctandequalgroups:largefirmswithonethousandemployeesormoreandsmallfirmswithtwohundredandfiftyemployeesorfewer.Withbothgroupsthejudgesdecidedtoconcentrateontwooftheclearestindicatorsofasuccessfulinnovationprocess,whichare:howwellthenewproductiscombinedwiththecompany'sexistingbusiness,andsecondly,howwelltheinnovationmethodsarerecordedandunderstood.Smallfirmsnaturallytendtodowellinthefirstcategorysincetheyhavefewerlayersofmanagementandthusmuchshortercommunicationlines.Buttheyseemtoputlessemphasisoncreatingformaldevelopmentmethodswhichwouldberepeatableinfutureinnovations.Largefirms,ontheotherhand,havedifficultyintegratingthenewdevelopmentwithintheirexistingbusinessforreasonsofscale.Buttheytendtosucceedinachievingwell-documentedandrepeatabledevelopmentmethods.Thisisbecauselargercompanies,withtheirclearemphasisontraining,fixedmanagementstructureandadministrativesystems,requiremoreformal,dailyrecordkeepingfromtheirstaff.SowhatwerethekeyquestionsthejudgeshadinmindwhenassessingthefinalistsOneofthemostimportantareasconcernedhowthoroughlyacompanycheckswhatishappeninginotherfieldsinordertoincorporatnewideasintothedevelopmentprocess.Manyofthefinalistsimpressedinthearea.Natura,forexample,haddemonstratedgenuineenergyinsearchingfornewwaysofproducingtheirrangeofspecialitybreads.Theyhadlookedatstylesofhomecookingindifferentcountries,a:wellasthepossibilityofexploitingnewproductiontechnologiesinordertoachieveequallygoodresultsbutonahigh-volumeproductionline.Whatthenoccupiedmuchofthejudges'thoughtswasthequalityofthelinkswhichthedevelopmentteamestablishedwithseniormanagement,suppliers,themarketandmanufacturing.Thebestexamplesofthefirstcategorywerefoundinsmallfirms,wheretheindividualentrepreneuratthetopwasclearlydrivingtheinnovationforward.Linkswithsupplierswerealsoseenasanimportantfactor,butnotallsupplierexperienceswerepositive.Occasionallyseriousproblemshadtobesolvedwheresupplierswereworkinghardtomeetspecifications,butthecompaniesthatthesupplierswereusingtoadapttheirmachinerywerenotsoefficient.This,ledtodisappointingfaultsorfluctuationsinquality.Butinconclusiontheawardsdemonstratethatinnovationisn'tjustforhigh-techinternetcompanies.Youcanalsobesuccessfulinmaturemarketswithdeterminationandskill.[Pause]Nowlistentotherecordingagain.[Pause]ThatistheendofPartThree.YounowhavetenminutestotransferyouranswerstoyourAnswerSheet.Note:Teacher,stoptherecordinghereandtimetenminutes.Remindstudentswhenthereisoneminuteremaining.[Pause]Thatistheendofthetest.TEST2PartOne.Questions1to12.Youwillhearthreetelephoneconversationsormessages.Writeoneortwowordsoranumberinthenumberedspacesonthenotesorformsbelow.Afteryouhavelistenedonce,replayeachrecording.ConversationOne.Questions1to4.Lookattheformbelow.Youwillhearawomancallingabouttrainingcourses.Youhave15secondstoreadthroughtheform.[Pause]Nowlisten,andfillinthespaces.Man:Goodmorning,OakleafBusinessTraining.HowcanIhelpyouWoman:Hello,myname'sEnidStevens,ofAppleyardSmith.I'vebookedtwoone-daycourses,butnowIneedtochangeoneofthem.Man:Letmegetyourdetailsuponthescreen.Right,you'vebookedReportWritingnextmonth...Woman:Yes,thatone'sOK.It'sTakingMinutesthatIcan'tmanage,ontheeighthofJuly.Doyouknowwhenit'srunningagainMan: Letmesee.NotuntiltheeighteenthofSeptember,I'mafraid.Woman:Thatsoundsfine.Oh,IthinkI'llbeabroadthen.Man: Thenthere'sthefirstandthethirteenthofOctober.Woman:I'dlikethelaterdate,please.Man:Fine,I'llchangeyourbooking.Woman: Anotherthing;itsaysinyourbrochure,everyoneattendingacoursegetsacertificate,butIhaven'treceivedonefromacourseItooklastJanuary.Man: I'msorryaboutthat.WhichcoursewasitWoman: SomethingtodowithdealingwiththepublicMan: ThatmusthavebeenCustomerService.Woman: Soundsfamiliar.Man:OK,I'llputitintheposttoday.Woman:Thankyouverymuch.Goodbye.Man: Goodbye.[Pause]Nowlistentotherecordingagain.[Pause]ConversationTwo.Questions5to8.Lookatthenotebelow.Youwillhearawomanringingaboutproblemswithanewtelephonesystem.Youhave15secondstoreadthroughthenote.[Pause]Nowlisten,andfillinthespaces.Man: Hello,SwinburnTelecoms.Woman:I'dliketospeaktoTonyWilson,please.Man: I'mafraidTonyisn'tavailable.CanItakeamessageWoman:Yesplease.I'mSheilaDallas,fromWorldnet.Man:Right.Woman: I'mringingaboutthetelephonesystemyourfirminstalledhereyesterday.We'renothappywithit.Man:Ohdear.WhatseemstobetheproblemWoman:Firstofall,yourengineersaidthatwiththenumberofextensionswe'vegot,sixoutsidelineswouldbeenough,butweaskedforeight,andanywayyou'vechargedusforthelargersystem.Man:Right,we'lllookintothat.Woman:Then,wheneverwetrytotransfercallsfromoneextensiontoanotherwelosethem.We'refollowingtheinstructions,butitjustdoesn'twork.Man:Isee.Woman:Andfinally,couldyouaskTonytochecktheinvoice,pleaseHepromisedusadiscountoninstallation,whichisshown,andoneontheequipment,butthatisn'tthere.Man:Right.I'msorryaboutallthat.I'llgetTonytocontactyouassoonashe'sfree.Woman:Thankyou.Goodbye.Man:Goodbye.[Pause]Nowlistentotherecordingagain.[Pause]ConversationThree.Questions9to12.Lookatthenotebelow.Youwillhearawomancallingaboutthearrangementsforameeting.Youhave15secondstoreadthroughthenote.[Pause]Nowlisten,andfillinthespaces.Man:Goodmorning.MarketingDepartment.PeterMenziesspeaking.Woman:Hello.CouldIspeaktoJohnFitzgerald,pleaseMan:I'mafraidhe'snotintheofficeatthemoment.Woman:Well,thisisElizabethParnellcalling.IwantedtotalktoJohnaboutthemeetingnextweek.Yousee,IonlygetbackonTuesdaynightfromatradefairintheStates.Man:So,wouldyoulikemetogivehimamessageWoman:Yes,couldyouaskhimifwecanpostponeWednesday'smeetingTillafterlunch.Thatwouldbeeasier.Itwasoriginallygoingtobeattena.m.Man:OK.I'llaskhimtochangeit.I'llgetbacktoyouwithatime.Woman:Thanks.AndcouldyoualsoaskhimtoaddanotheritemfordiscussionatthemeetingIthoughtweweregoingtotalkabouttherevisedbudgets-butIcan'tseethisontheagenda.Man:OK.I'dbetteraskhimtocallyou...Woman: Yes,please.I'matHeadOfficeatthemoment.Canhephonemeheretoday-Iwon'tbebackatmyowndeskuntiltomorrowafternoon.Man:Right,I'llgivehimthemessage.Woman:Thanks.Man:Bye.Woman:Goodbye.[Pause]Nowlistentotherecordingagain.[Pause]ThatistheendofPartOne.Younowhave20secondstocheckyouranswers.[Pause]PartTwo.Questions13to22.SectionOne.Questions13to17.Youwillhearfiveshortrecordings.Fivepeoplearetalkingaboutdifferentbusinessbookstheyhaveread.Foreachrecording,decidewhichbookthespeakeristalkingabout.Writeoneletter(A-H)nexttothenumberoftherecording.Donotuseanylettermorethanonce.Afteryouhavelistenedonce,replaytherecordings.Youhave15secondstoreadthelistA-H.[Pause]Nowlisten,anddecidewhichbookeachspeakeristalkingabout.[Pause]ThirteenWoman: Yes,itwasinteresting...someofitwasratherobvious,ofcourse,likedressingsmartly,makingsureyouarriveontime,thatsortofthing...buttherewasalsoquitealotI'dneverreallyconsidered...likewaystointerpretwhattheadvertisementisreallyaskingfor,readingbetweenthelines...andasectionwhichlistssomeoftheharderquestionstheytendtoaskyou,witheffectiveanswersyoucangive.[Pause]FourteenMan:Invaluable,I'dsay...certainlyhelpspreventyoumakingsomeofthemoreembarrassingmistakes.Itgivesyouakindoftimescaletofollowthrough.Forexample,theystressthatyouneedtogetpublicityupandrunningagoodsixmonthsbeforeyouwanttostagetheevent.Andgetyourmainspeakersbookedearlierthanthat.Theysayyoumustmakesureyou'vegotagoodassistanttosupportyou,checkthedetails.[Pause]FifteenWoman:Actually,althoughitwasabitlong,itwasdefinitelyuseful.Thetroubleoftenis,whenthemanagementtakeonnewstaff,theydon'tnecessarilyreallyknowwhatskillsorqualitiesareneeded.Iwantsomeonewho'smorethanjustasecretarytypingoutletterseveryday...I'mlookingforarighthand,someonetodoeverything...andthisbookspellsoutwhatthatmeans...it'shelpedmetodrawupajobdescription.[Pause]SixteenMan:Well,IwishI'dreadityearsago!Thatwouldhavesavedmefromsomeofmyworstinefficiencies.I'drecommendittoanyone.Itshowsyouhowtoproduceaperfectscheduleforgettingthroughyourworkload...Onceyou'vegotyourselforganised,madelistsoftasksandpriorities,youcanmakebestuseofeachandeveryday...otherwiseyou'rejustconstantlyconfusingyourPAwithendlessrequests,allterriblyurgent...[Pause]SeventeenWoman:Certainly,alotofthebookwasveryspecialised...butitdidgivemeanideaofhowtheagenciesdothejob.Ofcourse,they'rethepeoplewiththecreativeideas,theexpertise,soI'mhappytotrusttheimagedevelopmentworktothem...butIreadthebooksoIcouldtalktothemonequaltermsaboutwhatwe'retryingtodo,andhowitfitsinwithouroverallbusinessstrategy.[Pause]Nowlistentotherecordingsagain.SectionTwo.Questions18to22.Youwillhearanotherfiverecordings.Fivepeoplearetalkingaboutwhytheydecidedtouseaparticularcompanytosupplytheirofficeequipment.Foreachrecording,decidewhatreasoneachpersongives.Writeoneletter(A—H)nexttothenumberoftherecording.Donotuseanylettermorethanonce.Afteryouhavelistenedonce,replaytherecordings.Youhave15secondstoreadthelistA-H.[Pause]Nowlisten,anddecidewhatreasoneachpersongives.[Pause]EighteenMan:Wewerehavingproblemswiththecompanywenormallyusesowelookedatanumberofothercompaniesanddecidedtogivethisoneatry.They'rejustnewinthebusinessandwewereimpressedastheypromisedtheywoulddeliverthegoodswewantedwithintwodaysandtheydid.Wehadtopaymorethanwewouldhavelikedbuttheresultswereworthit.Sincethen,I'vetoldalotofotherpeopleaboutthem.[Pause]NineteenWoman:Apparentlythey'reanestablishedcompanyinScotlandwithanexcellentreputation,butIdidn'tknowthatatthetime.Ifoundthemthroughtheinternet.IwasjustbrowsingthroughthelistofsuppliersonedayandInoticedtheirname.Ilookedthemupandfoundthattheyhadthisfantasticdiscountavailablethatparticularmonth.Weorderedvariousthingsandthequalitywassogoodwe'vecontinuedusingthem.[Pause]TwentyMan: Weliketotryoutdifferentsupplierstomakesurewe'realwaysgettingthebestdeal.Thisparticularcompanywasrunningabigpublicitycampaign.I'dseentheadsonTVandtheyreallyputmeoff.Ijustcouldn'tseetheappeal.ButthensomeoneImetatatrainingdaytoldmeweshouldusethem.Hiscompanyhadusedtheirserviceforyearswithnocomplaintssowefollowedhisadvice.[Pause]Twenty-oneWoman:We'dlookedroundthemarkettofindthecheapestdealpossiblebuttobehonesttherewasn'tmuchtochoose,intermsofcost,betweenanyofthelocalsuppliers.However,wehadavisitfromasalesrepresentativefromonecompanyandweaskedhimtomakeupsomecomplimentaryprintedletterheadsforus.Theywereexactlywhatwewantedsothatwasthedecidingfactor.Ithinkthatpersonaltouchgivesacompanyfarbetterresultsthanadvertisingevercan.[Pause]Twenty-twoMan: Obviouslytherearemanydifferentfactorstoconsiderwhenyouchooseanewsupplier.Wealwaysusedalocalcompanybecausetheywererelativelynearandwecouldevenpickthingsupourselvesifnecessary.Butunfortunatelytheyjustbecametooexpensive.Nowthatexpressdeliveryservicesarewidelyavailable,distanceisnolongeraconsiderationandwe'vebeenabletochoosesomeonewhocangiveusthebestpackageforthelowestcost.[Pause]Nowlistentotherecordingsagain.[Pause]ThatistheendofPartTwo.[Pause]PartThree.Questions23to30.YouwillheararadioreportabouttheLondonstockmarket.Foreachquestion23-30,markoneletter(A,BorC)forthecorrectanswer.Afteryouhavelistenedonce,replaytherecording.Youhave45secondstoreadthroughthequestions.[Pause]Nowlisten,andmarkA,BorC.[Pause]Woman:Hello.I'mJaneBowenwithourregularFridaylookattheweekjustfinishedontheLondonstockmarket.Thegeneralpictureisprettymixed.Sharesinthemajorbanksaretradingdown,whileminingcompanieshavesurprisedanalystswithasmallrise.Overall,it'sbeenaweekofconsiderablemovement,withthehighestlevelreachedattheclosetwodaysagoandasharpfallyesterday.Astrongrecoverysawmostofthoselossesbeingmadeuptoday,buttheclosingfigurestillfellshortofWednesday's.Nowhere'sCharlesWrightonwithsomecompanynews.Man:ThanksJane.Andfirst,clothingretailer,Brownlow.Havingfinallyfoundabuyerfortheirloss-makingsportsfootwearsubsidiary,Hi-form,they'verejectedatake-overbidfromaleadingFrenchretailchainwhichhasbeenlookingtobuyintotheBritishmarketforsometime.ThisactivityhasmovedBrownlow'ssharesupbytwentypercenttoninety-sixpence.There'salotofinterestintheLekenergygroup,whichrecentlyboughtWestwalesElectricity.TothereliefofWestwalesmanagers,Lekhaven'tbroughtintheirownpeopletorunthecompany.Despitepredictedjobcutsofsomethinglikeathirdoftheengineeringstaff,noannouncementhasbeenmade,andindeed,Lek'scomprehensivetrainingschemehasbeenopenedtoallgradesofstaffinWestwales.Backtoyou,Jane.Woman:We'vehadanumberofemailsfrominvestorsaskingwhattodowiththeirsharesingasandelectricitycompaniesaftertheirconsistentlypoorperformancerecently.Manyofyoumightbethinkingofgettingridofyoursasquicklyaspossible.Butfinancialexpertsarefairlyoptimisticabouttheoutlookforthepowersector,andinvestorsmaydobettertoseewhathappensoverthenextfewmonths.Withsomanyotherinvestorsdecidingtocuttheirlossesandsellnow,interestinthissectormayincrease,andthat,ofcourse,wouldpushsharepricesup.Pharmaceuticalcompanieshavedonewelltoday.Recentlywe'veseenseveralperiodsofrapidexpansioninthissector,onlyforittobeovertakenashorttimelaterbythestrongfinancialinstitutions.ButIactuallythinktherecentperformancesofpharmaceuticalscompanieshashiddena